Rikke B E Knutzen
35
Followers
Personal Information
Unternehmen/Arbeitsplatz
Northern Region, Denmark Denmark
Beruf
Design Do'er and Senior Project Manager at MAN Diesel&Turbo + Co-founder of Service Design Network Denmark
Branche
Design
Webseite
www.RikkeKnutzen.com
Info
Strategic design thinker by heart with a focus on the needs and demands of users of service - it makes a difference for companies.
My competences lies within the strategic use of design thinking as a business driver with a special focus on user centred innovation, design research, service design and strategic design. My strong point is in the front end of development with research, analytics and concept development. What motivates me is gathering people around a vision and the customers perspective, and that we use this to develop our business in a creative and iterative process.
I get a kick out of user research in the field and facilitating workshops. Through the people and users invo...
- Präsentationen
- Dokumente
- Infografiken
Implementing service design in the organisation
Livework Studio
•
Vor 6 Jahren
Service design, the next ten years
Livework Studio
•
Vor 6 Jahren
Kickstarting Design Thinking
Erin 'Folletto' Casali
•
Vor 8 Jahren
How Service Design Extends Other Disciplines
Richard Ekelman, SDMT
•
Vor 6 Jahren
Living at home longer - a 2025 vision for elderly care
Livework Studio
•
Vor 8 Jahren
Design due diligence
Thomas Sutton
•
Vor 7 Jahren
James Samperi. Engine Service Service Design. SDNC13 Keynote
Engine Service Design
•
Vor 10 Jahren
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Vor 12 Jahren
Service pricing strategies for maintenance services
Shaun West
•
Vor 7 Jahren
Service Design Thinking - Designing services that people fall in love with
Ramakant Gawande
•
Vor 9 Jahren
Headstart_Envision_Slides
Seismonaut
•
Vor 8 Jahren
Strategising with Service as Business Logic / Service Design Drinks
Service Design Berlin
•
Vor 8 Jahren
Culture
Reed Hastings
•
Vor 14 Jahren
Future Value Generation @daniel_egger
Daniel Egger
•
Vor 9 Jahren
Co-Creating the Industrial Internet - Katrine Rau & Katrina Alcom, GE
Service Design Network
•
Vor 8 Jahren
Stil skarpt på borgeren - Design af digital offentlig service
Danish Design Centre
•
Vor 8 Jahren
SKATs Kundeservicestrategi 2015
Jonatan Schloss
•
Vor 8 Jahren
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
Martin Jordan
•
Vor 8 Jahren
Launch your own: Corporate innovation accelerator
Board of Innovation
•
Vor 8 Jahren
Omnichannel masterclass
Rasmus Houlind
•
Vor 8 Jahren