1. RISHI RADHAKRISHNAN
RISHI RADHAKRISHNAN-CV 1
RISHI RADHAKRISHNAN
Address
Flat No: 1707, Alwahda Street,
Abushagara, Sharjah, UAE.
Voice +971-502049279
E-Mail merishipr@gmail.com
LinkedIn
https://in.linkedin.com/in/riship
r
Career Objective:
Fundamentally strong and vertically upward career graph, graciously bestowed to be a professional;
Where my hard work and sincerity is instrumental and dignified in achieving the goals-set by my
employer, building rapport and harmony together with my team; successful.
Core Competencies
 Servicing and maintenance of all types of automobile body & paint repairs.
 Modern body & paint technologies.
 Motor vehicle management.
 Customer relationship.
 IT Applications, AUTO CAD, Oracle, Java, etc.
Career Achievements
 Certified as the Best Customer Satisfied Service Advisor on the basis of CSI (Customer
Satisfactory Index), in the first quarter of 2016.
 Awarded the “Best Employee, 2015” in Toyota among the whole Bahrain.
 Participated in several seminar programs and workshop classes.
 Achieved appreciation from the Managing Director for having actively participated in Service
Camp.
 VOC (Voice of Customer) rate to TKM is nil from my method of customer approach.
 Achieved best modified car award for modifying a car in Auto Show conducted in N.S.S.
College of Engineering, Kerala, India.
Career Experience
Presently associated with Ebrahim K. Kanoo Group, Toyota Plaza, Bahrain as a Body & Paint Service
Advisor, Estimator, Assistant Trainer & Insurance coordinator.
EBRAHIM KHALIL KANOO, TOYOTA, BAHRAIN from April 2012 to till August 2016
EBRAHIM KHALIL KANOO, TOYOTA Group is representing the Toyota brand in the Kingdom of
Bahrain since 1966. In addition to providing value at the time of purchase, the company offers a
comprehensive and award winning after sales service to its customers. The company also provides a
complete range of automobile services through a wide network of specialist workshops and service
centers across Bahrain.

2. RISHI RADHAKRISHNAN
RISHI RADHAKRISHNAN-CV 2
Roles & Responsibilities: Body & Paint Service Advisor, Estimator & Assistant Trainer.
 Handle customer complaints.
 Inspecting the vehicle and the damages as per the report.
 Confer with customers about inspection results, recommend corrective procedures, and
prepare work order for needed repairs.
 Prepare a repair order showing time, cost, and labor, estimates for service.
 Write a brief description of the problem on the repair order to help the mechanic locate the
problem.
 Explain the work performed and the charges to the customer.
 Make labour estimation for the damaged panels.
 Coordinate with the Insurance company for the approval to start the work.
 Follow up the respective works and Status of the vehicle.
 Deliver the vehicle on the promised date.
 As a trainer, used to train the new staffs/employees about the tasks & responsibilities.
Role of an Insurance coordinator,
 Make the labor & parts estimate of the vehicle received as per the reports given.
 Communicate with the insurance surveyors.
 Negotiate the price of the parts & labor approved.
 Make AUDATEX for the approved panels.
 Forward the documents to the service advisor.
Dhakshin Honda, Bangalore, India from September 2010 to October 2011
Dhakshin Honda Group is an authorized dealership for Honda cars. The servicing operations are
in tune with the best servicing practices. All the standard servicing procedures are in line with the
Total Quality Management principles and conform to the quality standards.
Roles & Responsibilities: Maintenance Service Advisor.
 To initiate and develop great customer relationships.
 Usher in delight for the customers by means of proactive responsiveness.
 To follow and maintain exemplary quality standards in everything.
 Advise customers about necessary service for routine maintenance.
 Help identify a mechanical problem by listening to the customer’s problem or doing a visual
inspection or road test.
 Prepare a repair order showing time, cost, and labor, estimates for service.
 Write a brief description of the problem on the repair order to help the mechanic locate the
problem.
 Explain the work performed and the charges to the customer.
 Handles the administrative and customer relations functions of the service department
influencing the customer to do business with the dealer again.
Training:
Trained by Ebrahim Khalil Kanoo Toyota, Bahrain which includes the following
 Getting appointments from the customers.
 Reception
 Repair order
 Dispatch and Production
 Quality Control
 Delivery of vehicle
 Post Service Follow up

3. RISHI RADHAKRISHNAN
RISHI RADHAKRISHNAN-CV 3
Special Training Sessions:
 Paint defects, causes and counter measures
 Toyota OEM paint
 Car-O-Soft vision2 point X
 Car-O-Liner
 Audatex
 Estimation course : Step 1
 Vehicle Body construction.
 Customer Relation Course
Educational Qualification:
 B.TECH (Automobile Engineering), University of Calicut, 2010 Pass out.
 PLUS TWO, Board of Higher Secondary, Kerala, 2006 Pass out.
 TENTH, Board of Higher Secondary, Kerala, 2004 Pass out.
Academic Projects
Solar-E-car
SOLAR-E-CAR is designed to meet the current threat that we are facing with the lack of fuels and
increasing fuel prices. As the name suggests, the car which we had designed runs with SOLAR
energy. The battery inside the car gets charged by the SOLAR power and it gets stored. This power
from the battery is being utilized to make the control unit work. This control unit controls the
vehicle. The main objective is to meet the fuel crisis and to reduce the environmental pollution.
Automatic over speed controlling system
It is a device which should come as a mandatory in all the automobiles so that the vehicle entering
the accident prone zones like school zone, hospital zones, heavy traffic areas, etc. will
automatically reduce its speed to the preset speed which we had already setup in those areas. The
main objective is to reduce the increasing number of accidents in our day to day life
Technical Proficiency:
 AutoCAD
 Iron CAD
 Adobe Photoshop
 Microsoft Office Tools(Word, Excel, PowerPoint)
 C
 C++
 Microsoft Windows Movie Maker
Personal Skills:
 Confident & Target Oriented.
 A good negotiator, facilitator; Team Worker & Quick learner.
 Highly motivated & Dependable with high level of coordination skills.
 Strong monitoring & follow up skills.
 Ability to work in a pressurized environment and confident in meeting deadlines.
 Service focused with the ability to take initiatives and responsibilities.

4. RISHI RADHAKRISHNAN
RISHI RADHAKRISHNAN-CV 4
Personal Profile:
 Nationality : Indian
 Age & D.O.B : 28 years, 8thMay, 1988.
 Marital Status : Married.
 Linguistic Abilities : English, Hindi, Tamil, Malayalam, Arabic (Understand).
 Driving License : Valid Bahrain(GCC) Driving License no : 880544791
Passport Details:
 Passport number : G5197839
 Date of issue : 21/09/2007
 Date of expiry : 20/09/2017
 Place of issue : Malappuram, Kerala.
 Visa status : Visit Visa
Declaration:
I hereby declare that the above given information are true to the best of my knowledge & belief.
RISHI RADHAKRISHNAN