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Disney Consumer Products:
Marketing Nutrition for
children
History Problem
Definition
Analysis Solution Conclusion
HISTORY
1923
Debut of
Mickey
Mouse in
Steamboat
Willie
1932
Licensing
became a
formal
business
unit
1954
Debut in first
television program
1955
Opened Disneyland in
Anaheim, California
1980 s – 1990s
Renaissance of Disney
Animation
1984
Focus on
entertainment assets
2004
The obesity
epidemic
2006
DCP Launched
offerings of fresh
fruits
Disney’s Chapter
1950
Expand
beyond
film and
television
Disney Consumer Products
Responsible for extending the Disney brand
to merchandise
• Soft lines
• Apparel
• Footwear
• Accessories
• Buena vista games
• Home and infant
• Hard lines
• Food
• Health and beauty
• Electronics and
stationery
• Publishing
• Toys
Consists of 6 lines of business
Retail stores in Europe and the US stocked the DCP
The main model presupposed getting the license for
the use of Disney brand on quality products made by
other companies
In 1998 - 1999 the sales on US and Japanese markets
decreased by 10% and 15%
Andy Mooney introduce direct to retail(DTR) and DTR
distribution model, and also keep the traditional
licensing model
Business Situation
Disney branded was accused contributing towards the growing
obesity epidemic
(Confectionery products, Uncontrolled eating habit)
Healthy foods for children
Disney need to reconsider the nutritional value of their
food products
Establish credibility with the government,
manufacturers, parents and nutritionist
Problem Analysis
Children’s taste impact the consumption
Could Disney use it “magic” to switch children
from sugary to more nutritious diet ? Could
they sustain ?
Problem Definition
Product Development
Alternatives
Pro’s Con’s
Keep Traditional Line
Keeping broad consumers
base.
Preferable by common
children.
Negative public opinion
Not supporting by
government regulation.
Healthy Program Line
Establish good image
Strong Brand
Strong distribution Channel
Preferable by common
parents.
Possible to loss broad
consumers base.
What they did?
June 2006, Disney Consumer Products ( DCP ) decided
to change the nutritional content of their product and
introduce new healthy foods for children under the
slogan of “Better for you”
 Establish Disney Nutritional Guidelines
 Using three licensing and distribution models
Disney Nutritional Guidelines
Nutrition control
1. Control levels of added sugar
2. Contain no trans or hydrogenated fats
3. Promote fiber and calcium
4. Minimized the use of additives
5. Prefer to use whole foods that intrinsically
dense in nutrients
Reformulating some products,
shrinking portions for others
and phase out some products.
DCP’s Three Models
Traditional Licensing Model
Sourcing
(Designed and create products by Disney but manufactured and
marketed by licensee)
Direct-to-retail (DTR)
(Entailed partnering directly with retailers)
Analysi
SWOT Analysis
Strength
• Good image of brand
• Strong characteristic
• Cooperate with big retailers
(Kroger and Wal-Mart)
Weakness
• Doesn’t have own manufacturing
for DCP
• Growing criticism from activists,
parents and governments around
the world about contribution to
the growing obesity epidemic
Opportunity
• Mothers beliefs and expectations
about DCP
• Disney channel
• Leading licensors of character
(exhibit 5)
Threats
• Competitors
• High expectations from mothers
Five C’s
5CCompany
(Disney , DCP)
Customer
(Children and
parent)
Collaborator
(Imaginator Farm,
Kroger) Context
(Increasing
Obesity in
Children &
Adults)
Competitor
(Nickelodeon,
Warner, etc.)
Potential Internal Strengths Potential Internal Weaknesses
1. Corporation brand name has powerfully
distinguished itself nationwide as one of the best in
the entertainment business.
1. Growing critics from activists, parents, and
government believed that Disney companies
contributed to the growing obesity epidemic.
2. Well -known brand name that has lead to high
brand loyalty where Disney brand was synonymous
with fun and magic.
2. Licensing with McD.
3. Children familiar with Disney characters. 3. The packaged foods portfolio of Disney was mostly
sweets and treats.
4. The Little Mermaid, The Lion King and The Beauty
and the Beast-the only animated ever nominated
film for the Academy Award for Best Picture. The
Lion King won the Tony Award for best musical in
1997.
4. Disney doesn’t have their own manufacturing.
5. Disney held the top spots for the world’s most
valuable franchise characters.
6. Disney Consumer Products (DCP) was the world’s
largest licensor.
Company
Competitor
o Commodity produce:
Dole, Green Giant and Fresh Express
o Entertainment brands:
Nickelodeon Warner Bros Sesame Workshop Disney
Characters SpongeBob, Dora the
Explorer, The Fairly Odd
parents
Harry Potter, Looney
Tunes
Elmo, Grover,
Cookie Monster
Mickey Mouse,
Winnie the Pooh,
etc .
Networks Television channel
Nickelodeon
Sesame Street
public television
program
Film and Television
program
Collaboration Licensing partnership Ready Pac Del Monte Foods,
Sunkist
Kroger, Safeway
and Albertson’s
supermarket,
Carrefour, Wal-
Mart
Concept “Every fruit a kid would
want to eat with
Nickelodeon character”
“Healthier Snack
Alternative”, “The
Original Kid Pleasin’,
mom-lovin’ dippity
delicious snack!”
‘Healthy Habits for
Life”
“Better For You”
Disney
34%
Warner
10%
Nickelodeon
8%
Marvel
8%
Sanrio
7%
Lucas
5%
4Kids
5%
HIT
4%
Mattel
4%
Universal
3%
20th Century Fox
2%
Pokemon
2%
Sesame
2% Others
7%
0%
0%
0%
0%
0%
0%
Market Share
Licensees:
General Foods, Standard Oil, DuPont, General Mills, Amour
Meats, Life Savers, McDonalds, Imagination Farms
Direct to Retail (DTR)
Partnership:
Target, Wal-Mart, Other large retailers
Kellogg's and Cadbury
Collaboration
Context
Political & Regulatory environment
Social/Cultural environment
Customer
Geographic segmentation:
All over the world
Demographic segmentation :
Age : Children and adult
Gender : Male and Female
Psychographic : Lower class, Middle class, Upper class
Behavioral segmentation:
Taste Fun and “Magic”
Customer -- National Culture
The collectivism is high rather than individualism
Power distance is low that children could affect
decisions
In USA, the extended family been replaced as the
most common mode of living by the nuclear family
Uncertainty avoidance is high the parents has
important role that determining the purchase and
healthy become the main factor which consider by
the parents
Customer -- Household
Most of American
Household type is
Nuclear family, consist
of a father, a mother
and children.
The Household Decision-Making
Process for Children’s Products
Influencers
(children)
Communications
targeted at children
(taste, image)
Communications
targeted at parents
(nutrition)
Purchasers
(parents)
User
(children)
Information
gatherers
(parents)
Initiators
(parents,
(children)
Decision
makers
(parents,
children)
Needs and Wants
Needs
(Food)
Parents Wants
(Nutritious Foods)
Children Wants
(Tasty & Fun Foods)
Uses the behaviors and opinions of
others as useful information
Informational
When an individual fulfills group
expectations to gain a reward or
avoid a sanction
Normative
Individuals have internalized the
group’s values and norms
Value Expression
Type of Influence
Solution
Collaborate healthy foods with Disney programs
Healthy food campaign for parents
New character
Promotion through kindergarten
Collaborate healthy foods with Disney programs
Disney films shows healthy foods consumed by
the Disney’s characters to affect the children
who watched the film to also consume healthy
foods
Tell children who watch Disney’s programs the
disadvantages if they consume non-healthy
foods
Healthy Food campaign for parents
Parents must understand the importance and
advantages if their children consume healthy
foods on a right proportion
Tell the parents that Disney already has the
products that meets the healthy food standards
Parents must also tell their children about the
advantage of healthy foods and give the
children healthy foods on the right proportion
New character
Disney could create new character that has the
advantage of healthy foods on their adventure.
Children like adventure and healthy foods could
be a big part on their adventure
Promotion through kindergarten
Children must understand the advantage of
healthy foods and the amount of foods they
must consumed
Create children’s habit to eat healthy foods
since kindergarten
Conclusion
Not easy for Disney to change the market taste,
because it would take a long time to replace the old
habit into a new one
There must be coordination between Disney and its
stakeholder to get the objectives that Disney wants
THIS SLIDES WERE PREPARED BY RIDHAM PATOLIYA UNDER
GUIDANCE OF PROF. SAMEER MATHUR, IIM LUCKNOW UNDER
SUMMER MARKETING INTERNSHIP, 2016

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HBR case study: Disney consumer products nutrition marketing for children

  • 1. Disney Consumer Products: Marketing Nutrition for children
  • 4. 1923 Debut of Mickey Mouse in Steamboat Willie 1932 Licensing became a formal business unit 1954 Debut in first television program 1955 Opened Disneyland in Anaheim, California 1980 s – 1990s Renaissance of Disney Animation 1984 Focus on entertainment assets 2004 The obesity epidemic 2006 DCP Launched offerings of fresh fruits Disney’s Chapter 1950 Expand beyond film and television
  • 5. Disney Consumer Products Responsible for extending the Disney brand to merchandise • Soft lines • Apparel • Footwear • Accessories • Buena vista games • Home and infant • Hard lines • Food • Health and beauty • Electronics and stationery • Publishing • Toys Consists of 6 lines of business
  • 6. Retail stores in Europe and the US stocked the DCP The main model presupposed getting the license for the use of Disney brand on quality products made by other companies In 1998 - 1999 the sales on US and Japanese markets decreased by 10% and 15% Andy Mooney introduce direct to retail(DTR) and DTR distribution model, and also keep the traditional licensing model Business Situation
  • 7.
  • 8. Disney branded was accused contributing towards the growing obesity epidemic (Confectionery products, Uncontrolled eating habit) Healthy foods for children Disney need to reconsider the nutritional value of their food products Establish credibility with the government, manufacturers, parents and nutritionist Problem Analysis Children’s taste impact the consumption
  • 9. Could Disney use it “magic” to switch children from sugary to more nutritious diet ? Could they sustain ? Problem Definition
  • 10. Product Development Alternatives Pro’s Con’s Keep Traditional Line Keeping broad consumers base. Preferable by common children. Negative public opinion Not supporting by government regulation. Healthy Program Line Establish good image Strong Brand Strong distribution Channel Preferable by common parents. Possible to loss broad consumers base.
  • 11. What they did? June 2006, Disney Consumer Products ( DCP ) decided to change the nutritional content of their product and introduce new healthy foods for children under the slogan of “Better for you”  Establish Disney Nutritional Guidelines  Using three licensing and distribution models
  • 12. Disney Nutritional Guidelines Nutrition control 1. Control levels of added sugar 2. Contain no trans or hydrogenated fats 3. Promote fiber and calcium 4. Minimized the use of additives 5. Prefer to use whole foods that intrinsically dense in nutrients Reformulating some products, shrinking portions for others and phase out some products.
  • 13. DCP’s Three Models Traditional Licensing Model Sourcing (Designed and create products by Disney but manufactured and marketed by licensee) Direct-to-retail (DTR) (Entailed partnering directly with retailers)
  • 15. SWOT Analysis Strength • Good image of brand • Strong characteristic • Cooperate with big retailers (Kroger and Wal-Mart) Weakness • Doesn’t have own manufacturing for DCP • Growing criticism from activists, parents and governments around the world about contribution to the growing obesity epidemic Opportunity • Mothers beliefs and expectations about DCP • Disney channel • Leading licensors of character (exhibit 5) Threats • Competitors • High expectations from mothers
  • 16.
  • 17. Five C’s 5CCompany (Disney , DCP) Customer (Children and parent) Collaborator (Imaginator Farm, Kroger) Context (Increasing Obesity in Children & Adults) Competitor (Nickelodeon, Warner, etc.)
  • 18. Potential Internal Strengths Potential Internal Weaknesses 1. Corporation brand name has powerfully distinguished itself nationwide as one of the best in the entertainment business. 1. Growing critics from activists, parents, and government believed that Disney companies contributed to the growing obesity epidemic. 2. Well -known brand name that has lead to high brand loyalty where Disney brand was synonymous with fun and magic. 2. Licensing with McD. 3. Children familiar with Disney characters. 3. The packaged foods portfolio of Disney was mostly sweets and treats. 4. The Little Mermaid, The Lion King and The Beauty and the Beast-the only animated ever nominated film for the Academy Award for Best Picture. The Lion King won the Tony Award for best musical in 1997. 4. Disney doesn’t have their own manufacturing. 5. Disney held the top spots for the world’s most valuable franchise characters. 6. Disney Consumer Products (DCP) was the world’s largest licensor. Company
  • 19. Competitor o Commodity produce: Dole, Green Giant and Fresh Express o Entertainment brands: Nickelodeon Warner Bros Sesame Workshop Disney Characters SpongeBob, Dora the Explorer, The Fairly Odd parents Harry Potter, Looney Tunes Elmo, Grover, Cookie Monster Mickey Mouse, Winnie the Pooh, etc . Networks Television channel Nickelodeon Sesame Street public television program Film and Television program Collaboration Licensing partnership Ready Pac Del Monte Foods, Sunkist Kroger, Safeway and Albertson’s supermarket, Carrefour, Wal- Mart Concept “Every fruit a kid would want to eat with Nickelodeon character” “Healthier Snack Alternative”, “The Original Kid Pleasin’, mom-lovin’ dippity delicious snack!” ‘Healthy Habits for Life” “Better For You”
  • 21.
  • 22. Licensees: General Foods, Standard Oil, DuPont, General Mills, Amour Meats, Life Savers, McDonalds, Imagination Farms Direct to Retail (DTR) Partnership: Target, Wal-Mart, Other large retailers Kellogg's and Cadbury Collaboration
  • 23. Context Political & Regulatory environment Social/Cultural environment
  • 24. Customer Geographic segmentation: All over the world Demographic segmentation : Age : Children and adult Gender : Male and Female Psychographic : Lower class, Middle class, Upper class Behavioral segmentation: Taste Fun and “Magic”
  • 25. Customer -- National Culture The collectivism is high rather than individualism Power distance is low that children could affect decisions In USA, the extended family been replaced as the most common mode of living by the nuclear family Uncertainty avoidance is high the parents has important role that determining the purchase and healthy become the main factor which consider by the parents
  • 26. Customer -- Household Most of American Household type is Nuclear family, consist of a father, a mother and children.
  • 27. The Household Decision-Making Process for Children’s Products Influencers (children) Communications targeted at children (taste, image) Communications targeted at parents (nutrition) Purchasers (parents) User (children) Information gatherers (parents) Initiators (parents, (children) Decision makers (parents, children)
  • 28. Needs and Wants Needs (Food) Parents Wants (Nutritious Foods) Children Wants (Tasty & Fun Foods)
  • 29. Uses the behaviors and opinions of others as useful information Informational When an individual fulfills group expectations to gain a reward or avoid a sanction Normative Individuals have internalized the group’s values and norms Value Expression Type of Influence
  • 30.
  • 31. Solution Collaborate healthy foods with Disney programs Healthy food campaign for parents New character Promotion through kindergarten
  • 32. Collaborate healthy foods with Disney programs Disney films shows healthy foods consumed by the Disney’s characters to affect the children who watched the film to also consume healthy foods Tell children who watch Disney’s programs the disadvantages if they consume non-healthy foods
  • 33. Healthy Food campaign for parents Parents must understand the importance and advantages if their children consume healthy foods on a right proportion Tell the parents that Disney already has the products that meets the healthy food standards Parents must also tell their children about the advantage of healthy foods and give the children healthy foods on the right proportion
  • 34. New character Disney could create new character that has the advantage of healthy foods on their adventure. Children like adventure and healthy foods could be a big part on their adventure
  • 35. Promotion through kindergarten Children must understand the advantage of healthy foods and the amount of foods they must consumed Create children’s habit to eat healthy foods since kindergarten
  • 36.
  • 37. Conclusion Not easy for Disney to change the market taste, because it would take a long time to replace the old habit into a new one There must be coordination between Disney and its stakeholder to get the objectives that Disney wants
  • 38. THIS SLIDES WERE PREPARED BY RIDHAM PATOLIYA UNDER GUIDANCE OF PROF. SAMEER MATHUR, IIM LUCKNOW UNDER SUMMER MARKETING INTERNSHIP, 2016