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Moving from under the radar into plain sightMaking (r)evolutions happen March 2011 – Rick Mans – Social Media Lead
Russia Canada All over Europe United States People’s Republic of China Hong Kong Mexico  India Guatemala Singapore Brazil Chile Australia Argentina Group Workforce:100,855 Working offshore: 37% Morocco A strong presence…in more than 35 countries as of Sep 30, 2010 North America:8,475 Nordic Countries: 4,004 UK & Ireland: 8,405 Central Europe: 7,960 France: 19,748 Latin America: 2,492 Benelux: 10,884 Iberia: 4,760 India: 29,536 Asia Pacific: 2,754 Italy: 1,555 Morocco: 293 Group Headquarters: Paris, France
Going back to September 2008
The birth of the Capgemini Yammer Network
We had 38 new joiners  in the first month!
22 new joiners in October...
March 2009: the 1000th user joined
March 2009: Creation Code of Conduct
Cleaning script
May 2009:  user 2000
November 2009:  user 5000
Somebody upgraded Yammer to the gold version
By accident  (costing almost $30,000)
We want to grow more
#benefit
Yammer-Time
Achievements bot
Rencontres
High profile internal event
Live reporting
June 2010:  first announcements for Rencontres
8500 Yammer users
August 2010: a new joiner
Not under the radar anymore
First reply our CEO got on Yammer?
September 2010: Rencontres
Integration in Intranet
14250 users
December 31st 2010
18500 users
How to get your network on the radar (8 tips)
Make sure adoption isn’t an issue 1
Bottom up isn’t the holy grail 2
Involve management early on 3
Convincing 1 manager is easier than convincing a group 4
# users # messages # groups
Measure business #benefits 5
Profit Margins Cost reduction Time to market Assignments Wins © 2010 Capgemini – All rights reserved 44 20101011Vauxhall.pptx
Use the data that is created  It is a strategic advantage 6
Use experts from the outside 7
http://bit.ly/yamcapDE
Be patient 8
Rick Mans Papendorpseweg 100  Utrecht The Netherlands Phone:	+31 6 51 21 01 44 E-Mail:	rick.mans@capgemini.com Twitter:	http://twitter.com/rickmans LinkedIn:	http://nl.linkedin.com/in/rickmans
Ifyoulikedthispresentation, youmightlikethis content as well Rick Mans & Joël van Gogh - Social Business Transformation How customers change your enterprise DNA http://www.nl.capgemini.com/expertise/publicaties/social-business-transformation/

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