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IT CV 2015

  1. 1. Ricardo (Ric) Llige 18 Eucalyptus Street St Ives NSW 2075 ricardo@llige.org Mobile: +61 420 529 197 Career Highlights 1. 16 years (overall) experience in Systems Integration, Network Design (LAN and WAN), New Technology (Wireless, VoIP, NAS/SAN), Product Management and Market Development 2. 3 years’ experience managing Sales and Marketing (UK) 3. 1 year experience managing Technical Services Group, pre- and post-sales (Australia) 4. 4 years (combined) Product Management (Digital, Hitachi, NEC, Toshiba, TI, Viking and Panasonic) 5. Diploma of Programming and Systems Analysis with a primary focus in network design 6. Broad understanding of IT market place and trends leading to a more marketing- and/or technical oriented position 7. Outstanding dedication to customer service and client relations 8. Committed team player, thriving in a group environment. Ambitious, willing to learn and travel Most Recent IT Employment History Tecksel Australia Pty Ltd AUBURN March, 2001 to July, 2002 Panasonic Toughbook Product Specialist Responsibilities • Develop Reseller Channel strategy in niche markets (Defence, Mining, Logistics, etc.) • Generate End User interest in product range by focused e-Mails, direct and joint visits, and cold calling • Training (on-going) and Certification of Channel sales staff on Toughbook products • Coordinate Large Business Opportunities (LBO) between Panasonic and Reseller Channel through • Registry of Opportunities and joint visits to maximise potential to win opportunity • Assist in introducing new, project-based products (field-based communications modules, GPS, etc.) Achievements • Sales in new markets (education, manufacturing and government bodies) • New business in utilities, local councils and defence • Average GP margin exceeded in majority of sales • Developed and refined NSW and ACT Reseller Channel for ITS2000 Government Contract • Increased awareness of product range in End User market through focused marketing efforts
  2. 2. Previous Employment History NDS Pty Limited LANE COVE January, 2000 – March, 2001 Manager, Technical Services Group Responsibilities • Network analysis and design (wired, wireless and VPN) including VoIP • Training (on-going) of internal and external sales staff on active equipment • Instrumental in the design and implementation of Quality Assured Returns Procedure • Coordinated pre- and post-sales technical inquiries relating active products (including hubs, switches, • routers, gateways, etc.), testing and certification equipment (copper and fibre) and remote access • (Analogue, ISDN, etc.) • Assisting with any overflow of sales-related inquiries Achievements • 65% increase on successful network tenders at an average 40% GP • Commendations from both the Director of Sales and Marketing and the National Sales Manager for training material and course content • Client appreciation received for an improved returns tracking procedure and repair turn around Digiland Australia NORTH RYDE August, 1999 – October, 1999 Hitachi, DMC and NEC Market Development Manager Responsibilities • Introduce Hitachi Notebook and LCD Desktop and DMC LCD monitor products to Australian market • Liaise with industry press (“advertorials” and advertisements in IT and industry specific magazines) • Develop strategic reseller partners in each (East Coast) state for Hitachi and DMC • Re-establish contact with dormant NEC accounts and generate incremental business • Report directly to Singapore regarding project opportunities, and forecasts and market response Achievements • Reduced Hitachi legacy stock by over 60% and successfully generated interest in their product mix • Developed cost effective Point of Sale solutions based on DMC LCD screens • Instrumental in developing Hitachi product matrix for Australian market • Defined and developed a dedicated Hitachi channel strategy CHA (NSW) HORNSBY August, 1997 – August, 1999 Digital and Viking Components Product Manager Responsibilities • Develop Digital and Viking (3rd party memory) sales through strategic reseller partners in NSW Achievements • Digital sales in NSW increased by 80% • Viking (memory) sales up 250% • Introduced new reseller accounts • Client retention up 70%
  3. 3. Previous Employment History (Continued) PDS International (NSW) WILLOUGHBY April, 1996 – August, 1997 Contract Account Manager Responsibilities • Develop Toshiba, NEC and Texas Instruments sales through strategic reseller partners in NSW Achievements • Highest volume sales in company for Toshiba • Client retention increased 50% • Peripheral sales increased 45% • Texas Instruments’ fastest growing distributor after 6 months Rio Systems Integration March, 1993 – August, 1997 Independent Consultant and Contractor Datura Computer Services March, 1990 – November, 1992 Sales and Marketing Manager ComputerLand Solutions October, 1988 – January, 1990 Account Manager The Computer Group May, 1986 – October, 1988 Account Manager Additional computer skills Software: MS Office, Lotus Notes, Tracker, Eastcoast, Micronet and JIWA Introduction to Windows for Workgroups Peer to Peer Networking Educational & additional training Programming Diploma – Control Data Institute – Result: High Distinction (95%) Computer Accounting Certificate – Sydney technical College – Distinction (90%) Professional Selling Skills – Compaq/ProSell (UK), IBM/Wilson Learning (Australia) DECNet Connectivity and Introduction to basic Networking Principles Digital Equipment Corporation Product Management Accreditation Hitachi Product Familiarisation Accreditation, (Australia/Singapore) Wireless Networking, Voice over IP (VoIP) and VPN overview Panasonic Toughbook Technical Sales Accreditation Referees provided upon request

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