1. RESUME
Rhonna Sriram
No: 95, Sowripalayam road,
Puliakulam, Coimbatore-45
Mobile: 98434 75000
Email: rhonnasriram@gmail.com
Objective: My vision is to emerge as the most strategic person with aspiration aligned with the company’s
objectives by extending my expertise dynamic strategic skills and Business concepts.
Qualification Summary:
Administrator of Skills
• Eight years experience in Operations, sales and support in Banking Sector, Fortune 1000 company and
small company establishes, constantly growing profits.
• Middle level role and handled group on accounting for unveiling the ventures i.e. in a procedure of
supporting sales technology to superior organization.
• Skilled in English, Hindi & Tamil.
• MBA (HR & Marketing), Bharathiar University.
Work History:
Jan 2011 – Till Date : Personal Banker – Retail Branch Banking
HDFC BANK LTD, Coimbatore.
• Processing Core Banking customer's request within the stipulated TAT's.
• Authorisation of teller transactions cash/non-cash(RTGS & NEFT) and FOREX.
• Resolution of customer queries/complaints and customer service to ensure walk in customers issues
• Managing Operations like CASA a/c opening, Fixed Deposit, Lockers.
• Deepening & enhancing relationship of relationship with existing customers who walk-in, through cross
sell of all products and services and increase Retention of existing portfolio.
• Maintenance of KYC, Re-KYC and AML compliance records
• Branch Operations and Audit Compliance
• Profiling and investment advising and provide Financial products to meet customers' needs
• Sourcing prospect customer of assets products- Jewel, Auto, Home, Personal loans and credit card
• IRDA certified
June 2009 – Nov 2009 : Team leader
Integra Global Solutions, Coimbatore.
• Manage accounting and reporting functions for the international clients.
• Handle diversified Accounts Payable/Receivable and expense control procedures including bank and
account reconciliation, cash receipts, billings, invoicing, purchase order/inventory verification and
preparation of daily bank deposits.
• Perform thorough credit analyses, research financial histories, and review account status as a prerequisite
• Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies.
• Negotiate and enforce collections to expedite the clearance on delinquent accounts.
• Qualify new accounts, authorizing product purchases and extending/increasing lines of credit
• Handled a team of 7 staffs in distributing and implementing the client work assigned daily, weekly and
monthly.

2. • Exceptional organizational and time management skills with attention to detail.
Jan 2008 to May 2009: Business Coordinator (South Zone)
SIFY Technologies (Paramount Services Pvt Ldt,) Coimbatore.
• Promoting sales for the product SIFYePort Xpress (KIOSK), business to consumer (B2C) and business to
business B2B.
• Highly-motivated, dedicated, and ambitious professional with a broad background in coordinating projects,
planning events, promoting business services, and ensuring a high level of customer satisfaction.
• Exceptional organizational and time management skills with attention to detail.
• Handled training, advanced sales, boosting productivity from existing team through correlation marketing,
product endorsement and advertising.
• Handled a group 7 full-time staff in South Zone in implementation of marketing movements for promoting
more than 20 national business clients, and more consumers.
• Handled the marketing association's main Channel partner relationship.
• Managed MIS (Management Information Systems) and arrangement recruitments, plans for payroll
deduction, and incentives along with performance for employees at the branch half yearly and annually .
Jan 2006 - July 2007: Tele marketing Executive promoted to sales Coordinator
Primus Telecommunications Inc/ VSNL internet services limited, Coimbatore.
• Built marketing strategies for the venture-backed established leads with online promotional and Telephonic
presentation helped both to business to consumer and business to business markets.
• Documenting marketing proposals and pricing timetables for dedicated internet service (Lease line and
Wireless connections) and VoIP (Voice over internet protocol) different products along with invoices.
• Promoting in companies for business products & services to identified and prospective clients.
• Administered staff in progress of sales optimization & marketing efficiency plan at the branch in
implementation of marketing movement in indentifying more national business clients.
• Evaluated many opportunity, business to business B2B by studying the market to overwhelming the
competitors and taken care of CRM for existing clients.
• Built up new MIS (Management Information Systems) and arrangement recruitments, also with Appraisal
process for employees at the branch half yearly and annually.
April 2005 – Nov 2005: Counselor
ICFAI university., CPAD, Coimbatore
• Promoted sales by Counseling Students for Education at ICFAI university, Hyderabad their different
streams of courses.
• Recognized and handled the marketing association's main business partner relationship.
• Handling internal accounts.
Education Details:
* Bharathiyar University - Masters in Business Administration, June 2009- Specialization in HR and Marketing.
* Nirmala College For women, (Bharathiyar University) - Bachelor of Computer Applications, April 2004
I here declare that all details furnished above are true to the best of my knowledge.
Place: Coimbatore Signature
Date:

3. Rhonna Sriram