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The Steps To Effective
SharePoint Governance



                         Presented By: Richard Harbridge
                                 #SPGOV @RHarbridge
Who am I?
Our Goal Today…

   From Here      To Here
SharePoint Live - Steps to Effective Governance
SharePoint Live - Steps to Effective Governance
Why Do I Need
Effective Governance?
There are big risks that are
   almost always realized when you
            don’t have it!




#SPGOV @RHarbridge
SharePoint Sprawl

He was only intending to build a two-story
house - larger than those of his neighbors to
reflect his position as the city's richest man.

                                          “First I added three floors but then the house
                                          looked ungainly, like a mushroom," he said. "So
                                          I added another and it still didn't look right so I
                                          kept going…”


Risk: Un-Managed Sites and Content were
not periodically reviewed for accuracy and
relevance.
Quality Deterioration




  Risk: Did not ensure that content quality
  is maintained for the life of the portal.

#SPGOV @RHarbridge
Frustration Failure




  Risk: Did not consistently provide a high
  quality user experience.

#SPGOV @RHarbridge
Priority Paralysis
   Project                            Priority
  Fileshare Migration                   1
  Partner Extranet                      1
  Executives Kitten Picture Rotator     1
 Risk: Did not establish clear decision 1
  Legacy Application Integration
 making authority/ownership and 1
  Governance Planning
  Put Out Server Room Fires
 escalation procedures so that conflicts1
   and/or policy violations are resolved in a
   timely manner.
#SPGOV @RHarbridge
Ineffective Use of Time/Resources




   Risk: Did not ensure that the portal
   strategy is aligned with business
   objectives so that it continuously delivers
   business value.
#SPGOV @RHarbridge
It’s not just about insuring
    against or mitigating those risks!




#SPGOV @RHarbridge
What does
                     that mean?




       Without effective governance
      organization, performance, and
        capability are significantly
                 reduced.
#SPGOV @RHarbridge
Without Governance




#SPGOV @RHarbridge
Executing Governance




#SPGOV @RHarbridge
With Governance




#SPGOV @RHarbridge
The Outcome
 You can now communicate why
Governance is important/required.
What to watch out for…
      It’s not insurance.
  It makes your SharePoint
investments more successful.
Building The
Governance Teams
How do we start?




#SPGOV @RHarbridge
Recommended Governance Teams
There are typically 5 teams for SharePoint Governance:
 Business Strategy Team
 Solutions/Technical Strategy Team
 Tactical Teams:
       Tactical Operations Team
       Tactical Development Team
       Tactical Support Team


#SPGOV @RHarbridge
The Strategy Teams




#SPGOV @RHarbridge
Governance Teams
          Business Strategy Team
          Solutions/Technical Strategy Team
          Tactical Teams:
              Tactical Operations Team
              Tactical Development Team
              Tactical Support Team


#SPGOV @RHarbridge
Business Strategy Team
Role: Provide strategic insight,         Sample Representative Interests
      direction and prioritization for   Executive Sponsor
      the portal.                        Knowledge Management
                                         Information/Technology Services
                                         Finance
                                         Sales and Marketing
                                         Human Resources
 Decentralized              Business     Legal and Compliance
                                         Operations
      IT                   Centralized   People Development and Training
                                         Administration



#SPGOV @RHarbridge
Define, Prioritize and Plan




#SPGOV @RHarbridge
Governance Teams
          Business Strategy Team
          Solutions/Technical Strategy Team
          Tactical Teams:
              Tactical Operations Team
              Tactical Development Team
              Tactical Support Team


#SPGOV @RHarbridge
Solution (Technical) Strategy Team
             Role: Provide technical insight,
                   direction and prioritization for
                   the portal.       Sample Representative Interests
                                        Application Development
                                        Infrastructure
                                        Enterprise Architecture
                                        Security
                                        People Development and Training
         Tip: If a business direction requires new
                                        Communications
         integration or effort with other technologies
         then a technical representative for that
         technology will be necessary.

#SPGOV @RHarbridge
Map Solutions to Objectives
                               Direct Relationship  Indirect Relationship

                        Centralize                      Automate and       Enhance      Reduce
                                        Enhance
                        Knowledge and                   Improve Business   Governance   Redundancy and
                                        Collaboration
                        Resources                       Processes          Model        Improve Efficiency

   Adjust Site
   Structure and                                                                           
   Taxonomy
   Migrate File
   Shares
                                                                                            

   Create Dashboards                                                                       
   Implement
   Workflow                                                                                 
   Solutions

   Configure Search
   Services
                                                                                           

   Branding                                                                   
                      * Objectives should be more specific – Example purposes only.
#SPGOV @RHarbridge
SharePoint will be…
    Utilized by Business Users to develop and implement business solutions that use
     technology without IT’s direct involvement.
    Our primary unified application delivery platform.
    Our primary workflow/business process automation platform.
    Our intranet and communication center for internal corporate communications.
    …

              SharePoint will not be…
    Our (external) web content management platform.
    Our primary document management platform.
    Our contact management platform.



#SPGOV @RHarbridge
Strategic Responsibilities
 Defining Clear Objectives and Priorities
 High Level Solutions Definition and Ownership
 High Level Platform Classification
 Communication Planning and Management
 Resource/Capability Management
 Expectation Management
The Tactical Teams




#SPGOV @RHarbridge
Governance Teams
          Business Strategy Team
          Solutions/Technical Strategy Team
          Tactical Teams:
              Tactical Operations Team
              Tactical Development Team
              Tactical Support Team


#SPGOV @RHarbridge
The Tactical Operations Team
             Role: Provide operational (IT-
                   related) support and
                   maintenance for the system
                                    Sample Representative Interests
                   infrastructure Infrastructure
                                        Domain Administrators
                                        Networking
                                        Servers and Environments
                                        Quality Assurance
         They manage the more routine maintenance of
                                     Security
         the system by performing nightly backups,
                                     Databases
         performance monitoring and analysis, and
         keeping the environment current with security
         releases and upgrades.
#SPGOV @RHarbridge
Operations Responsibilities
 Objectives/Priorities
 Disaster Recovery Plan
 Storage and Quota Policies
 Monitoring Plans
 Maintenance Plans
 Service Level Agreements
 Security Policies
 Deployment Process, Policies, and Schedule
#SPGOV @RHarbridge
Governance Teams
          Business Strategy Team
          Solutions/Technical Strategy Team
          Tactical Teams:
              Tactical Operations Team
              Tactical Development Team
              Tactical Support Team


#SPGOV @RHarbridge
The Tactical Development Team
             Role: Customize/configure,
                   personalize, and leverage
                   SharePoint to achieve business
                                     Sample Representative Interests
                   objectives.       SharePoint Designer
                                        Visual Studio
                                        Source Control
                                        Quality Assurance
                                        Webparts
         This team is a loosely-knit community who's
                                       Templates
         membership ranges from highly skilled
         programmers to technically savvy end users in
         charge of personalizing departmental team sites.

#SPGOV @RHarbridge
Development Responsibilities
 Objectives/Priorities
 Branding Guide
 SharePoint Designer Policy
 Workflow Policy
 Development Standards (Including OOTB vs Custom)
 Development Environment Policy
 Testing Requirements
 Deployment Process, Policies, and Schedule
#SPGOV @RHarbridge   SharePoint Standards Online
Deployment Process/Policies




                         Extremely Important! Ensure
                         you have clear schedules and
                         ownership.

#SPGOV @RHarbridge
Governance Teams
          Business Strategy Team
          Solutions/Technical Strategy Team
          Tactical Teams:
              Tactical Operations Team
              Tactical Development Team
              Tactical Support Team


#SPGOV @RHarbridge
The Tactical Support Team
             Role: Provide support of the
                   SharePoint applications and
                   platform.        Sample Representative Interests
                                        Support and HelpDesk
                                        People Development and Training
                                        Knowledge Management
                                        Taxonomy and Ontology
                                        Navigation and Organization
         Creates and manages a support system with
                                      Coaching
         effective training and proper channels of
         question or issue escalation and resolution. This
         team should also include influential users and
         leaders.
#SPGOV @RHarbridge
Support Responsibilities
 Objectives/Priorities
 Site Classification and Platform Classification
 Site Provisioning Process/Questionnaire
 User Expectations Agreement
 Roles and Responsibilities
 Support Agreement(s)
 Training and Communication Plans
 MySite Policies (Pictures)…
#SPGOV @RHarbridge
Support Responsibilities
 User Lifecycle Policy
 Taxonomy Management
 Social Policies
 Content Standards
 Legal and Compliance Policy
 Search Management




#SPGOV @RHarbridge   SharePoint Standards Online
Multiple Tiers for Escalation
                     (You can’t know everything)



                                       Tactical Support Team


                                             Help Desk


                                        Site Administrators


                                             End Users


                                   Learning Libraries/Online/Help




#SPGOV @RHarbridge
Measure Support
                     Learn and use data to be proactive.




#SPGOV @RHarbridge
Governance Tip
              If possible have one member in all
              of the Governance teams or some
              members across multiple teams!




#SPGOV @RHarbridge
Governance Tip
              Create a “Business Solution
              Governance Team”. This team
              allows you to find business users
              who want to be involved.




#SPGOV @RHarbridge
The Outcome
   Everyone Achieves a Shared
Understanding of SharePoint Related
            Processes.
What to watch out for…
  Not just documents, policies, and
procedures. It is an active and ongoing
                process.
Setting Up A
Governance Site
Why a Governance Site?
 1. It’s a lot of content.
 2. It’s a collaborative process.
 3. It’s an ongoing process.
 4. Each piece of content should
    have a clear owner.
 5. Content will need to
    be shared.




#SPGOV @RHarbridge
Governance Announcements




#SPGOV @RHarbridge
SharePoint Solutions Listing



                     In addition you can also create a
                     ‘Roadmap’ or basically a Gantt Chart or
                     visual indicator of solutions to show
                     what you have achieved and where you
                     are going with SharePoint.
#SPGOV @RHarbridge
Team Rosters and Definitions




#SPGOV @RHarbridge
Policies, Standards and Guidelines
                                   Use Search, Metadata, and
                                   Approval Workflows to help
                                   improve management and user
                                   experience.



      For living documents/standards that
      require many authors try a Wiki!



#SPGOV @RHarbridge   SharePoint Standards Online
FAQs and a Glossary




#SPGOV @RHarbridge   SharePoint Glossary Online
Patterns and Practices




#SPGOV @RHarbridge
Team Resources and Minutes




#SPGOV @RHarbridge
Feedback and Surveys

                            Embed feedback
                            options throughout
                            the sites!
       Don’t forget to
       share stories!




#SPGOV @RHarbridge
Self Help and Support Resources




#SPGOV @RHarbridge
Self Help and Support Resources




#SPGOV @RHarbridge
Complete Site Listing


       Include things like:
       • The owner and secondary
          owner of the site.
       • The purpose of the site.
       • The URL, Size, and Usage Level
          of the site.
       • The last time the site was
          engaged by the support team.
#SPGOV @RHarbridge
The Outcome
Using the SharePoint Platform we can
   effectively manage SharePoint
            Governance.
What to watch out for…
Just having the Governance site isn’t
enough. Content must remain fresh.
Governance Resources
IS



                     Use them.
#SPGOV @RHarbridge
Governance Checklist




#SPGOV @RHarbridge
TechNet, Community and More..




#SPGOV @RHarbridge
are



                     Use them.
#SPGOV @RHarbridge
No Single “Approach”

              Projects       Communities




              Tasks             Practices


#SPGOV @RHarbridge
ITIL Framework




#SPGOV @RHarbridge
COBIT Framework




#SPGOV @RHarbridge
SharePoint Deployment and Governance
                using COBIT 4.1
                               Chennault & Strain




 #SPGOV @RHarbridge
http://www.amazon.com/SharePoint-Deployment-Governance-Using-COBIT/dp/1604201177
Microsoft Operations Framework (MOF)




#SPGOV @RHarbridge
SharePoint Maturity Model
                     Sadalit van Buren




#SPGOV @RHarbridge   http://sharepointmaturity.com
The Outcome
There is a ton of material out there to
             support you.
What to watch out for…
    External best practices, policies,
standards, and ideas may or may not be
              the right fit.
Steps to Effective Governance…
1. Understand The Need For Governance
2. Build Your Governance Teams
3. Understand How SharePoint Is/Should Be Used
4. Develop/Practice Guidance and Policies
5. Return to Step 2 and Repeat Steps 2 through 4
6. You Have Perfect Governance
          You Can Never Truly Achieve Perfect Governance.
          So long as you are performing the steps
          you are achieving Effective Governance.
Thank You
Organizers, Sponsors and You for Making this Possible.
 Questions? Ideas? Feedback? Contact me:
    Twitter: @RHarbridge
    Blog:    www.RHarbridge.com
    Email me at: Richard@RHarbridge.com
    Resources: PracticalIntranet.com,
                SPStandards.com, SharePointDiagnostics.com

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SharePoint Live - Steps to Effective Governance

  • 1. The Steps To Effective SharePoint Governance Presented By: Richard Harbridge #SPGOV @RHarbridge
  • 3. Our Goal Today… From Here To Here
  • 6. Why Do I Need Effective Governance?
  • 7. There are big risks that are almost always realized when you don’t have it! #SPGOV @RHarbridge
  • 8. SharePoint Sprawl He was only intending to build a two-story house - larger than those of his neighbors to reflect his position as the city's richest man. “First I added three floors but then the house looked ungainly, like a mushroom," he said. "So I added another and it still didn't look right so I kept going…” Risk: Un-Managed Sites and Content were not periodically reviewed for accuracy and relevance.
  • 9. Quality Deterioration Risk: Did not ensure that content quality is maintained for the life of the portal. #SPGOV @RHarbridge
  • 10. Frustration Failure Risk: Did not consistently provide a high quality user experience. #SPGOV @RHarbridge
  • 11. Priority Paralysis Project Priority Fileshare Migration 1 Partner Extranet 1 Executives Kitten Picture Rotator 1 Risk: Did not establish clear decision 1 Legacy Application Integration making authority/ownership and 1 Governance Planning Put Out Server Room Fires escalation procedures so that conflicts1 and/or policy violations are resolved in a timely manner. #SPGOV @RHarbridge
  • 12. Ineffective Use of Time/Resources Risk: Did not ensure that the portal strategy is aligned with business objectives so that it continuously delivers business value. #SPGOV @RHarbridge
  • 13. It’s not just about insuring against or mitigating those risks! #SPGOV @RHarbridge
  • 14. What does that mean? Without effective governance organization, performance, and capability are significantly reduced. #SPGOV @RHarbridge
  • 18. The Outcome You can now communicate why Governance is important/required.
  • 19. What to watch out for… It’s not insurance. It makes your SharePoint investments more successful.
  • 21. How do we start? #SPGOV @RHarbridge
  • 22. Recommended Governance Teams There are typically 5 teams for SharePoint Governance:  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 24. Governance Teams  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 25. Business Strategy Team Role: Provide strategic insight, Sample Representative Interests direction and prioritization for Executive Sponsor the portal. Knowledge Management Information/Technology Services Finance Sales and Marketing Human Resources Decentralized Business Legal and Compliance Operations IT Centralized People Development and Training Administration #SPGOV @RHarbridge
  • 26. Define, Prioritize and Plan #SPGOV @RHarbridge
  • 27. Governance Teams  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 28. Solution (Technical) Strategy Team Role: Provide technical insight, direction and prioritization for the portal. Sample Representative Interests Application Development Infrastructure Enterprise Architecture Security People Development and Training Tip: If a business direction requires new Communications integration or effort with other technologies then a technical representative for that technology will be necessary. #SPGOV @RHarbridge
  • 29. Map Solutions to Objectives  Direct Relationship  Indirect Relationship Centralize Automate and Enhance Reduce Enhance Knowledge and Improve Business Governance Redundancy and Collaboration Resources Processes Model Improve Efficiency Adjust Site Structure and      Taxonomy Migrate File Shares     Create Dashboards      Implement Workflow     Solutions Configure Search Services      Branding     * Objectives should be more specific – Example purposes only. #SPGOV @RHarbridge
  • 30. SharePoint will be…  Utilized by Business Users to develop and implement business solutions that use technology without IT’s direct involvement.  Our primary unified application delivery platform.  Our primary workflow/business process automation platform.  Our intranet and communication center for internal corporate communications.  … SharePoint will not be…  Our (external) web content management platform.  Our primary document management platform.  Our contact management platform. #SPGOV @RHarbridge
  • 31. Strategic Responsibilities  Defining Clear Objectives and Priorities  High Level Solutions Definition and Ownership  High Level Platform Classification  Communication Planning and Management  Resource/Capability Management  Expectation Management
  • 33. Governance Teams  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 34. The Tactical Operations Team Role: Provide operational (IT- related) support and maintenance for the system Sample Representative Interests infrastructure Infrastructure Domain Administrators Networking Servers and Environments Quality Assurance They manage the more routine maintenance of Security the system by performing nightly backups, Databases performance monitoring and analysis, and keeping the environment current with security releases and upgrades. #SPGOV @RHarbridge
  • 35. Operations Responsibilities  Objectives/Priorities  Disaster Recovery Plan  Storage and Quota Policies  Monitoring Plans  Maintenance Plans  Service Level Agreements  Security Policies  Deployment Process, Policies, and Schedule #SPGOV @RHarbridge
  • 36. Governance Teams  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 37. The Tactical Development Team Role: Customize/configure, personalize, and leverage SharePoint to achieve business Sample Representative Interests objectives. SharePoint Designer Visual Studio Source Control Quality Assurance Webparts This team is a loosely-knit community who's Templates membership ranges from highly skilled programmers to technically savvy end users in charge of personalizing departmental team sites. #SPGOV @RHarbridge
  • 38. Development Responsibilities  Objectives/Priorities  Branding Guide  SharePoint Designer Policy  Workflow Policy  Development Standards (Including OOTB vs Custom)  Development Environment Policy  Testing Requirements  Deployment Process, Policies, and Schedule #SPGOV @RHarbridge SharePoint Standards Online
  • 39. Deployment Process/Policies Extremely Important! Ensure you have clear schedules and ownership. #SPGOV @RHarbridge
  • 40. Governance Teams  Business Strategy Team  Solutions/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team #SPGOV @RHarbridge
  • 41. The Tactical Support Team Role: Provide support of the SharePoint applications and platform. Sample Representative Interests Support and HelpDesk People Development and Training Knowledge Management Taxonomy and Ontology Navigation and Organization Creates and manages a support system with Coaching effective training and proper channels of question or issue escalation and resolution. This team should also include influential users and leaders. #SPGOV @RHarbridge
  • 42. Support Responsibilities  Objectives/Priorities  Site Classification and Platform Classification  Site Provisioning Process/Questionnaire  User Expectations Agreement  Roles and Responsibilities  Support Agreement(s)  Training and Communication Plans  MySite Policies (Pictures)… #SPGOV @RHarbridge
  • 43. Support Responsibilities  User Lifecycle Policy  Taxonomy Management  Social Policies  Content Standards  Legal and Compliance Policy  Search Management #SPGOV @RHarbridge SharePoint Standards Online
  • 44. Multiple Tiers for Escalation (You can’t know everything) Tactical Support Team Help Desk Site Administrators End Users Learning Libraries/Online/Help #SPGOV @RHarbridge
  • 45. Measure Support Learn and use data to be proactive. #SPGOV @RHarbridge
  • 46. Governance Tip If possible have one member in all of the Governance teams or some members across multiple teams! #SPGOV @RHarbridge
  • 47. Governance Tip Create a “Business Solution Governance Team”. This team allows you to find business users who want to be involved. #SPGOV @RHarbridge
  • 48. The Outcome Everyone Achieves a Shared Understanding of SharePoint Related Processes.
  • 49. What to watch out for… Not just documents, policies, and procedures. It is an active and ongoing process.
  • 51. Why a Governance Site? 1. It’s a lot of content. 2. It’s a collaborative process. 3. It’s an ongoing process. 4. Each piece of content should have a clear owner. 5. Content will need to be shared. #SPGOV @RHarbridge
  • 53. SharePoint Solutions Listing In addition you can also create a ‘Roadmap’ or basically a Gantt Chart or visual indicator of solutions to show what you have achieved and where you are going with SharePoint. #SPGOV @RHarbridge
  • 54. Team Rosters and Definitions #SPGOV @RHarbridge
  • 55. Policies, Standards and Guidelines Use Search, Metadata, and Approval Workflows to help improve management and user experience. For living documents/standards that require many authors try a Wiki! #SPGOV @RHarbridge SharePoint Standards Online
  • 56. FAQs and a Glossary #SPGOV @RHarbridge SharePoint Glossary Online
  • 58. Team Resources and Minutes #SPGOV @RHarbridge
  • 59. Feedback and Surveys Embed feedback options throughout the sites! Don’t forget to share stories! #SPGOV @RHarbridge
  • 60. Self Help and Support Resources #SPGOV @RHarbridge
  • 61. Self Help and Support Resources #SPGOV @RHarbridge
  • 62. Complete Site Listing Include things like: • The owner and secondary owner of the site. • The purpose of the site. • The URL, Size, and Usage Level of the site. • The last time the site was engaged by the support team. #SPGOV @RHarbridge
  • 63. The Outcome Using the SharePoint Platform we can effectively manage SharePoint Governance.
  • 64. What to watch out for… Just having the Governance site isn’t enough. Content must remain fresh.
  • 66. IS Use them. #SPGOV @RHarbridge
  • 68. TechNet, Community and More.. #SPGOV @RHarbridge
  • 69. are Use them. #SPGOV @RHarbridge
  • 70. No Single “Approach” Projects Communities Tasks Practices #SPGOV @RHarbridge
  • 73. SharePoint Deployment and Governance using COBIT 4.1 Chennault & Strain #SPGOV @RHarbridge http://www.amazon.com/SharePoint-Deployment-Governance-Using-COBIT/dp/1604201177
  • 74. Microsoft Operations Framework (MOF) #SPGOV @RHarbridge
  • 75. SharePoint Maturity Model Sadalit van Buren #SPGOV @RHarbridge http://sharepointmaturity.com
  • 76. The Outcome There is a ton of material out there to support you.
  • 77. What to watch out for… External best practices, policies, standards, and ideas may or may not be the right fit.
  • 78. Steps to Effective Governance… 1. Understand The Need For Governance 2. Build Your Governance Teams 3. Understand How SharePoint Is/Should Be Used 4. Develop/Practice Guidance and Policies 5. Return to Step 2 and Repeat Steps 2 through 4 6. You Have Perfect Governance You Can Never Truly Achieve Perfect Governance. So long as you are performing the steps you are achieving Effective Governance.
  • 79. Thank You Organizers, Sponsors and You for Making this Possible. Questions? Ideas? Feedback? Contact me:  Twitter: @RHarbridge  Blog: www.RHarbridge.com  Email me at: Richard@RHarbridge.com  Resources: PracticalIntranet.com, SPStandards.com, SharePointDiagnostics.com

Hinweis der Redaktion

  1. My dedication to you before I begin. By the end of this you will have gained 3 things. It might be new knowledge, it might be a new method but you MUST gain 3 things by the end. If you don’t my first challenge to you is to stalk me, hunt me down and make sure you get 3 things from me. Because I owe you 3 things! This is meant to help you. 
  2. Dominating the skyline of Arkhangelsk, a city in Russia's far north-west, it is believed to be the world's tallest wooden house, soaring 13 floors to reach 144ft - about half the size of the tower of Big Ben. The house that Sutyagin built is also crumbling, incomplete and under threat of demolition from city authorities determined to end the former convict's eccentric 15-year project. When Sutyagin began work on his dacha in 1992, he claims he was only intending to build a two-storey house - larger than those of his neighbours to reflect his position as the city's richest man, but certainly not a contender for the Guinness Book of Records. However, convinced by a trip to see wooden houses in Japan and Norway, he concluded that he had not used roof space efficiently enough and decided to keep building. "First I added three floors but then the house looked ungainly, like a mushroom," he said. "So I added another and it still didn't look right so I kept going. What you see today is a happy accident."There were other motives too. Having grown up in a Soviet communal flat, Sutyagin said he felt lonely living by himself.Not only would his house make a perfect love nest for his molls, it could also accommodate the 18 executives at his construction company.
  3. A lot of this can seem daunting and I know one of the hardest things is figuring out how to do some of the things I have shown today. If you are interested in further training or assistance please let me know. Based on the number of people who are interested and the areas of interest we can schedule further training sessions to help everyone better use the SharePoint portal.It's our commitment to you that we will continue to hear your feedback and identify the issues. I encourage you to give us feedback during the coming months, and we will continue to deliver more and more functionality, more and more guidance to help you be successful with your application of SharePoint.Thank You for Reading/Listening