Share Australia - Looking to the future - SharePoint in the Cloud

Looking to the Future - SharePoint in the Cloud
Richard Harbridge – Senior SharePoint Evangelist

#SPCloud @RHarbridge

Our Goal Today…
From Here To Here


What Will We Cover Today?
• Why is SharePoint in the Cloud?
• What is SharePoint in the Cloud?
• What is Office 365?
• Concerns in the Cloud?
• Evaluating Cloud Providers
• Bonus: Resources!


Why is SharePoint
in the Cloud?


More Customizations Important Concepts

Less Complexity
Software as a Service (SaaS)

Platform as a Service (PaaS)

Infrastructure as a Service (IaaS)


Minimal Entry Cost


Pay Per Use


Shift From CAPEX to OPEX


Providers Leverage Scale for Discounts


The Outcome
Cloud enables on-demand computing
resources to be rapidly provisioned with
minimal management effort or interaction.


What to watch out for…
While cloud is for everyone, it is not for
everything (until solutions, usage and
standards mature).


What is SharePoint
in the Cloud?


SharePoint Cloud Models
Un-trusted
All-in Trusted Hybrid
Hybrid
SharePoint 2010 Collaboration Scenarios Doc Exchange 2010
Management
Exchange 2010 Lync 2010
MySites
Lync 2010 Extranet
Extranet
Public Facing Websites Public Facing Websites
Demo/Dev/Test/Prod
Demo/Dev/Test/Prod Demo/Dev/Test

External Identity Provider Single Sign On (ADFS) External Identity Provider

Dedicated/Shared
#SPCloud @RHarbridge Dedicated/Shared Dedicated/Shared

Stuff we manage in our
SharePoint Containment Hierarchy
Dedicated SharePoint cloud.
Farm
Servers
Stuff we manage in our Services
Shared SharePointWeb Applications
cloud.
Databases
Site Collections
Sites
Libraries and Lists
Folders and Document Sets
Documents, Items and Pages

SharePoint Extranet
On Premise Hosted Environment Externally Hosted Environment

You Manage Firewall Exceptions/Access They Manage Firewall Exceptions (most
to Environment cases fully public facing)/Access to
Environment.
You provision a new identity store. You They provision an identity store. You
manage two identity stores. still may manage aspects of it based on
business need.
You support the environment They typically support the environment
infrastructure. infrastructure.
You plan for and invest in sizable up You pay for what you use under their
front costs installing and configuring planned structures (typically OPEX vs
the environment. CAPEX).


Amazon and SharePoint


What is Office 365?
(Standard/Shared Hosting)


Getting Office 365 (or BPOS) Dedicated
Evaluation Criteria
• Do you have less than 5000 people?

Not for you. 


But You Still Want Dedicated?
• SPLA (Server Provider License Agreement) –
Means hosting companies can offer
competitive ‘dedicated’ hosting scenarios at
lower costs.

This is for you. 

Office 365 Marketing?


What does moving to Office365 mean?
• Single Architecture

• Initial deploy is still required to migrate data to Office 365
• AD clean up and network upgrade is often required

• Balance between continuous innovations and minimize change
• Customer controls IT policies but not feature availability

• Understand your internal security and privacy requirements

Coming Soon


More Stuff Missing?
• Project Server
• Power Pivot
• Secure Store Service
• Full Trust Solutions
• Not all Sandbox Solutions work? *

* Maurice Prather -
http://www.bluedoglimited.com/SharePointThoughts/ViewPost.aspx?ID=331


The Pathway to the Cloud
On-Premises Coexistence Cloud Service
Single sign-on experience online and on premises
With identity federation and directory synchronization

Hybrids
• Trusted (ADFS)
• Untrusted (Two Identities)

Complete control and ownership of Migrate some capabilities to SharePoint Online Microsoft will regularly deliver new features
hardware, maintenance, resources, and access both on premises and online sites and capabilities to SharePoint Online
and administration with the same domain credentials

Hybrid Co-Existence
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Preparing for the Cloud


Licensing Matters


Licensing Summary
Name Price (Per User/Month) Details
P – Professional and $6.00 Exchange, Lync, SharePoint, Office Web Apps
Small Biz P = Limited to less than 50 users.
E1 – Enterprise $10.00 Exchange, Lync, SharePoint
E2 – Enterprise $16.00 E1 + Office Web Apps
E3 – Enterprise $24.00 E2 + Office Pro Plus, Excel Services, InfoPath
Services, Visio Services, & Access Services
E4 – Enterprise $27.00 E3 + Voice Capabilities (VOIP Stuff)
K1 – Kiosk Worker $4.00 Exchange, SharePoint, Office Web Apps
(View Only)
K2 – Kiosk Worker
For cost savingsExchange, SharePoint, Office Web Apps and
$10.00
- You can split your users
buy different SKUs or individual licenses.

Licensing Summary
Name Price (Per User/Month) Details
P – Professional and $7.90 Exchange, Lync, SharePoint, Office Web Apps
Small Biz P = Limited to less than 50 users.
E1 – Enterprise $15.70 Exchange, Lync, SharePoint
E2 – Enterprise $25.10 E1 + Office Web Apps
E3 – Enterprise $40.10 E2 + Office Pro Plus, Excel Services, InfoPath
Services, Visio Services, & Access Services
E4 – Enterprise 1-800-TSUITE (Telstra) E3 + Voice Capabilities (VOIP Stuff)
K1 – Kiosk Worker $6.30 Exchange, SharePoint, Office Web Apps
(View Only)
K2 – Kiosk Worker For cost savingsExchange, SharePoint, Office Web Apps and
$15.70 - You can split your users
buy different SKUs or individual licenses.

Telstra T-Suite
Enterprise Agreement Customers (typically 250+ seats) EA Direct or EA Indirect
Government License customers, are advised to purchase Office 365 through your
existing Volume License agreement. Please contact your Microsoft Account Manager
for more information.

All other customers can purchase Office 365 plans through Telstra T-Suite.


Choosing Enterprise

Only Enterprise has SSL
(Both have it on sign in process.)


Quick Example
Business Wants…
100 Users… • SharePoint 2010 Enterprise
E3 - $24 per user per month… • Lync 2010
• Exchange 2010
$28,800.00 per year… • Office 2010 Professional

Office 365 E3 Over 3 Years On Premises On Prem Costs:
Year 1 $28,800.00 Year 1 $92,708.00 • $3,500.00 in Services
Year 2 $28,800.00 Year 2 $0.00 (Installation/Config)
Year 3 $28,800.00 Year 3 $0.00 • $10,000.00 - Two Servers
• $79,208.00 – Licensing
Total $86,400.00 Total $92,708.00
At +4 years = more expensive. Big investment?
Consistent cost? More features/flexibility.
*This is meant as only a simplified example scenario

Quick Example
Business Wants…
100 Users… • SharePoint 2010 Enterprise
E3 - $40.10 per user per month… • Lync 2010
• Exchange 2010
$48,120.00 per year… • Office 2010 Professional

Office 365 E3 Over 3 Years On Premises On Prem Costs:
Year 2 $48,120.00 Year 2 $0.00 (Installation/Config)
• $117,664.00 – Licensing
Total $144,360.00 Total $131,164.00
At +3 years = more expensive. Big investment?
Consistent cost? More features/flexibility.

SharePoint Standalone

$5.25

$10.25

SP Online P1 Over 3 Years SP Standard On Premises On Prem Costs:
• $7,276.00 – Licensing
Year 3 $6,300.00 Year 3 $0.00
Total $18,900.00 Total $28,576.00 100 Users…

SharePoint Standalone?

$8.30

$16.10

SP Online P1 Over 3 Years SP Standard On Premises On Prem Costs:
• $29,746.00 – Licensing
Year 3 $9,960.00 Year 3 $0.00
Total $29,880.00 Total $41,746.00 100 Users…

External Licenses
SharePoint Online Partner Access
(Please note: This service is only $2.00 User/Month
available in packs of 50 licenses.): On Prem Costs:
• 100 External Users…
SP Online Over 3 Years SP On Premises • 1 WS Ext Conn at $1000.00
Year 1 $2,400.00 Year 1 $10,500.00 • 100 CALs at $95.00
w/ 100 eCALs at $83.00
Year 2 $2,400.00 Year 2 $0.00
OR
Year 3 $2,400.00 Year 3 $0.00
• 1 FIS License at $11,793.00
Total $7,200.00 Total $10,500.00 or 1 eFIS $41,392.00
Upper Limit Total: $41,392.00

External Licenses
SharePoint Online Partner Access
(Please note: First 50 are free/included < $6.30 User/Month
but only E can buy more.) On Prem Costs:
• 100 External Users…
SP Online Over 3 Years SP On Premises • 1 WS Ext Conn at $1000.00
Year 1 $3,780.00 Year 1 $17,800.00 • 100 CALs at $168.00
w/ 100 eCALs at $148.00
Year 2 $3,780.00 Year 2 $0.00
OR
Year 3 $3,780.00 Year 3 $0.00
• 1 FIS License
Total $11,340.00 Total $17,800.00 or 1 eFIS License
Upper Limit Total: $32,600.00

Understand Additional Costs

Once you use this up…


The Outcome
There are many ‘trade off’ decision points we
should be aware of when evaluating cloud
options.


Without careful planning providers can cause
considerable cost due to new challenges such
as migration and identity management.


Concerns
In The Cloud


BPOS to Office 365?
Microsoft is responsible for any changes that happen in its
1. Customers will not have to migratedata; data.
datacenters. Customers will not have to migrate any any
2. You need to have SharePoint 2010 that
however, customers will be responsible for making sure
their client software is compliant with the system
compatible client software/systems.
requirements. See Office 365 system requirements
3. You have to train users on
download.microsoft.com/download/A/6/4/A6479925-C7D2-
4C4C-A21B-48BCCF8887A9/FAQ_EN_101010.docx.
the new 2010 interface.
Customers will also be responsible for end-user training and
configuring any new features and capabilities that will be
delivered by Office 365. http://www.microsoft.com/online/transition-center.aspx

Identity Options in the Cloud


Cost Modeling


Security
Can be an issue, but most of the time is not.
The real issue is lack of standards and accountability…

If it’s a bigger and more respectable hosting provider
expect a better level of accountability and security
planning/activity.


Security Program

“We ended up with around 800 preventive, detective and
corrective controls that were physical, administrative and
technical. Then we took the defense-in-depth approach
and put the controls throughout the stack.”

Data Sovereignty


Privacy Program


What is more reliable?


What is the Offline Story?


Service Level Agreements


Support Is Important
As an example Microsoft provides 24/7 support.
Google also provides 24/7 support.
Don’t forget that with all cloud based providers – you are also adding
Google Apps has a rule where only system critical events that
another layer between IT and the business users.
affect more than 50% of users can use their phone support.
Example Issue:
Can a you put a stop to a providers maintenance schedule so that a
business team can finish a critical deliverable without interruption?


Termination/Suspension of Service


On Integration


LAN vs WAN


The Outcome
Offloading some management activities to
another provider results in additional planning
and consideration.


Challenges and concerns are different for
every cloud provider.


Evaluating
Cloud Providers


Questions To Ask
Security
• How do I know if my cloud is secure?
• Who will have access to my sensitive data?
• Do I have full ownership of my data?
• What type of employee / contractor screening you do, before you hire them?
• How do you detect if an application is being attacked (hacked), and how is that
reported to me and my employees?
• How do you control administrator access to the service?
• What firewalls are in place?
• What anti-virus technology is in place?
• Can I get virtual layer 2 networking and a stateful virtual firewall?


Questions To Ask
Storage
• Where will my data be stored?
• Will my data be replicated to any other datacenters around the world (If
yes, then which ones)?
• What controls do you have in place to ensure safety for my data while it is
stored in your environment?
• Can you tell me where my data physically resides?
• Data Center Location?
• How many live copies of my data are there?
• What happens to my data if I cancel my service?


Questions To Ask
Identity & Access
• Do you offer single sign-on for your services?
• Can I get flexible role-based access control synchronized with my
enterprise directory?
• Do all of my users have to rely on solely web based tools?
• Can users work offline?
• Do you offer a way for me to run your application locally and how
quickly I can revert to the local installation?


Questions To Ask
Reliability & Support
• What is your Disaster Recovery and Business Continuity strategy?
• How do you back up data?
• What is the retention period and recovery granularity?
• Is your Cloud Computing service SAS70 compliant?
• What measures do you provide to assist compliance and minimize legal
risk?
• Who do I contact for support?
• What types of support do you offer?
• Are there additional support options available to me?


Questions To Ask
Performance
• How fast is the local network?
• What is the storage architecture?
• Usually storage will be the slowest link.
• How can I ensure global consistency across cloud service providers?
• How many locations do you have and how are they connected?
• How many IOPS can I expect at each I/O performance level?
• How does your memory access score on the STREAM benchmark?
• How does your virtualization system score on the SPECvirt benchmark?


Questions To Ask
Flexibility (Part 1)
• Am I able to load my own VMs?
• Am I able to install software?
• What virtualization technology is being used?
• Are there additional abstraction layers?
• Can I dynamically add memory and CPU to a cloud VM while it’s running?
• How can I ensure CPU and memory are guaranteed?
• What access protocols are available?
• RDP, VNC, ICA, Console, SSH…
• Over non standard ports?


Questions To Ask
• What configuration options do I have?
• Can I add memory?
• Can I add storage?
• Can I use public IPs?
• What domain name mapping options do I have?
• Can I have multiple environments per user?
• Can I archive environments?
• What supporting tools are there?
• Active directory integration
• User management

Questions To Ask
• Do you offer on-premise, web-based, or mixed environments?
• Will the solution work with what I have in place today?
• What pricing, licensing, and payment options are available to me?
• What are the client requirements?
• How often do these change?
Example: Must I upgrade my browser to take advantage of new
features?


Questions To Ask
Costs
• Can I get predictable service costs that still allow me to scale when I need
to?
• How can I get the cost benefits of multi-tenancy but still access dedicated
infrastructure when I need it?
• How do you define a processor / virtual core / Compute Unit?
• What are your SLAs and how do you compensate when it is not met?
• During maintenance windows? Planned vs surprises
• What happens when there is over subscription?
• Can I leverage my existing Agreements?


Tools You Can Use


Service Management Index
Carnegie Mellon launched an initiative for standardized risk and benefit
comparisons.

It’s called the Cloud Service Measurement Initiative Consortium (CSMIC)

Service Management Index

Cloud Sleuth Viewers

#SPCloud @RHarbridge Global Provider View
Cloud Performance Analyzer

Cloud Harmony Benchmarks


Consensus Assessments Initiative


The Outcome
You now have an arsenal of key
questions/tools you can use to evaluate a
cloud provider effectively.


Trust but verify. Carefully review policies,
terms, conditions, and agreements.


Thank You
Questions? Ideas? Feedback? Contact me:
 Twitter: @RHarbridge
 Blog: http://www.RHarbridge.com
 Email: Richard@RHarbridge.com
 Resources:
700+ SharePoint IA Slides at PracticalIntranet.com
130+ SharePoint Standards at SPStandards.com
15 Pages of Important Questions at SharePointDiagnostics.com


Appendix/Resources


Main SharePoint Online marketing site:
http://sharepoint.microsoft.com/en-us/SharePoint-Online/Pages/default.aspx
Primary Office 365 marketing site:
http://www.office365.com
Trials, 100-200 level customer-facing info
Contains info about BPOS suite and SPO
30-Day trial
SharePoint Online developer resource center (MSDN): http://go.microsoft.com/fwlink/?LinkId=2
SharePoint Online Administration resource center (TechNet):
http://technet.microsoft.com/sharepoint/gg144571.aspx
‘Help and How-to’ for SharePoint Online (Office.com): http://office.microsoft.com/redir/FX1020


Microsoft Privacy Guidelines for Developing Software Products and Services
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16048

Cloud Computing Security Considerations paper (by Microsoft) can be found here:
http://go.microsoft.com/?linkid=9708479

Office 365: Addressing Cloud Computing Security Considerations
http://download.microsoft.com/download%2F2%2F2%2F0%2F220AE513-4A01-4D95-9275-
11E71215A0C2%2FCloudSecurityConsiderations_MicrosoftOffice365.pdf

Pain Point:
http://community.office365.com/en-us/f/148/t/3388.aspx


Evolution?

Elasticity is not cloud computing…

Cloud = Hosting (Not New)


Transitioning to the Cloud

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Microsoft Office 365 Value

Instant
messaging

* Access from mobile devices depends on carrier network quality and availability

Microsoft Office 365 Value

* Access from mobile devices depends on carrier network quality and availability

K (Kiosk Worker) Family Plans


Kiosk Worker


E (Enterprise) Family Plans


Enterprise Information Worker


SharePoint Online – Feature Comparison
For Small Businesses SharePoint For Kiosk Workers SharePoint For Information Workers SharePoint For Information Workers SharePoint
Online in P1 Online in K1/K2 Online Plan 1 in E1/E2 Online Plan 2 in E3/E4
Team Sites Yes Yes Yes Yes
Simple Public-Facing Website 1 Basic Public-facing site included No 1 Basic Public-facing site included 1 Basic Public-facing site included
Site Designer Yes Yes Yes Yes
SharePoint Designer 2010 Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sites
Custom Workflows Yes Yes No Yes
Sandbox Solutions (PTC) Yes Yes Yes Yes
My Site No No Yes Yes
Enterprise Features (Forms Services, Excel
No No No Yes
Services, Visio Services)
Access Services Yes No No Yes
Business Connectivity Services (BCS) No No No No
Site Collections Single Site Collection N/A Up to 300 Up to 300
View only for K1 View only for E1
Office Web Apps View & Edit View & Edit
View & Edit for K2 View & Edit for E2
Search (across Site Collections) N/A Yes Yes Yes
Basic External Document Sharing Yes N/A Yes, add-on Yes, add-on
Storage 10GB + 500MB per USL 10GB + 0MB per USL 10GB + 500MB per USL 10GB + 500MB per USL
Buy additional storage No Yes Yes Yes
Max Org Users Up to 50 TBD TBD TBD
Admin Single Site Collection No Yes Tenant level Yes Tenant level
Support Community 24x7 phone support for Admin 24x7 phone support for Admin 24x7 phone support for Admin


Extensibility?


The Sandbox


Sandbox Solutions
Supported Unsupported
Feature Receivers Access to Farm/Web App
Event Receivers Access to File System
Navigation Web App/Farm Scoped Features
Web Parts Global Assembly Cache (GAC)
InfoPath Forms Logic Access to web.config
Custom Declarative Workflow Activities Ability to install code/files on server
Declarative Workflows Timer Jobs
Content Types Admin Access Beyond Site Collection
Site Columns Running with Elevated Privileges
Lists & List Definitions Access to External Web Service Calls
Custom Ribbon Actions/Extensions External Code Access to SP Web Services/Client Object
Model
Web Templates Business Connectivity Services
Site Pages
Page Layouts & Master Pages

Silverlight

 Silverlight provides the opportunity for developers to create the next generation of Rich
Internet Applications (RIAs). SharePoint Online integrates closely with Microsoft Silverlight to
enable you to build compelling user interfaces that interact with SharePoint Online data


The Client Object Model


Client Side Solutions


Flexible for Many Company Scenarios
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Why Microsoft?
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SharePoint Online Administration
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• • SharePoint Online Administration resource center
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• Office.com 'Help and How to' center
#SPCloud •
@RHarbridge • SharePoint Online Planning Guide

Sub-Levels of Administration within
SharePoint Online


Vendors


Richard Harbridge
Allin Consulting (USA)
RHarbridge@Allin.com
+1 7814759196

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Share Australia - Looking to the future - SharePoint in the Cloud

Share Australia - Looking to the future - SharePoint in the Cloud

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