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Pervasive IA (IA Summit)

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Pervasive Information Architecture, presentation at the ASIS&T IA Summit 2010, Phoenix

Veröffentlicht in: Design
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Pervasive IA (IA Summit)

  1. 1. ASIS&T IA SUMMIT 2010 ANDREA RESMINI & LUCA ROSATI PERVASIVE IA ASIS&T IA SUMMIT 2010     RESMINI & ROSATI :: PERVASIVE IA
  2. 2. ASIS&T IA SUMMIT 2010 let's play a game     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  3. 3. ASIS&T IA SUMMIT 2010 CIRCA 1999     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  4. 4. ASIS&T IA SUMMIT 2010 JAMES WANTS TO TRAVEL (Mh. That seems a fun place to be)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/ihateyou/2905684780/
  5. 5. ASIS&T IA SUMMIT 2010 JAMES WALKS (Let's hope the travel agency is open. And remember the hotel)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/yourdon/3254328961/
  6. 6. ASIS&T IA SUMMIT 2010 JAMES TALKS “Well, yes, you could buy a direct flight, but then ...”     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/dan4th/144369022/
  7. 7. ASIS&T IA SUMMIT 2010 … AND TALKS “Of course we cannot provide you with a bus card now, but ...”     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/dan4th/144369022/
  8. 8. ASIS&T IA SUMMIT 2010 JAMES TRAVELS “Excuse me? I'm looking for the Southern Marketplace? Excuse me?”     RESMINI & ROSATI :: PERVASIVE IA (DOWNTOWN PHOENIX)
  9. 9. ASIS&T IA SUMMIT 2010 JAMES IS BACK HOME (Now, where did I put the maps and pictures?)     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/sillygwailo/3320816159/
  10. 10. ASIS&T IA SUMMIT 2010 JAMES' USER EXPERIENCE ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA A totally scientific model, 1999
  11. 11. ASIS&T IA SUMMIT 2010 CIRCA 2010     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  12. 12. ASIS&T IA SUMMIT 2010 MARIO WANTS TO TRAVEL (Mh. Phoenix. And good prices. Incredible. Gotta go.)     RESMINI & ROSATI :: PERVASIVE IA http://todaysseniorsnetwork.com/
  13. 13. ASIS&T IA SUMMIT 2010 MARIO BROWSES (Oh come on! Damn site wouldn't let me buy a bus card?)     RESMINI & ROSATI :: PERVASIVE IA
  14. 14. ASIS&T IA SUMMIT 2010 MARIO TRAVELS “Will you pass me that map? No, not the Google maps printout”     RESMINI & ROSATI :: PERVASIVE IA (DOWNTOWN PHOENIX)
  15. 15. ASIS&T IA SUMMIT 2010 MARIO IS BACK HOME (Now, where did I put the maps and pictures?)     RESMINI & ROSATI :: PERVASIVE IA Image: Media Heaven Ltd
  16. 16. ASIS&T IA SUMMIT 2010 MARIO'S USER EXPERIENCE @#%! whew! user experience process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA A totally scientific model, 2010
  17. 17. ASIS&T IA SUMMIT 2010 A GAME OF THE GOOSE *click* talk *click* choose search walk browse save *click* switch RESMINI & ROSATI :: PERVASIVE IA (JACQUES DE VAUCANSON, 1737)
  18. 18. ASIS&T IA SUMMIT 2010 … OR A GOOSE IN THE GAME? now, a game is by definition a suboptimal way to achieve a goal     RESMINI & ROSATI :: PERVASIVE IA
  19. 19. ASIS&T IA SUMMIT 2010 WE PLAY LIKE THIS     RESMINI & ROSATI :: PERVASIVE IA
  20. 20. ASIS&T IA SUMMIT 2010 … AND NOT LIKE THIS     RESMINI & ROSATI :: PERVASIVE IA
  21. 21. ASIS&T IA SUMMIT 2010 NOW. do we have to play a tiresome game anytime we engage in complex experiences bridging different media?     RESMINI & ROSATI :: PERVASIVE IA
  22. 22. ASIS&T IA SUMMIT 2010 A GAME OF THE GOOSE?     RESMINI & ROSATI :: PERVASIVE IA
  23. 23. ASIS&T IA SUMMIT 2010 CIRCA 2019?     RESMINI & ROSATI :: PERVASIVE IA http://www.flickr.com/photos/bibliodyssey/303760052 7/sizes/m/
  24. 24. ASIS&T IA SUMMIT 2010 PRANAV WANTS TO TRAVEL     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  25. 25. ASIS&T IA SUMMIT 2010 PRANAV TALKS     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  26. 26. ASIS&T IA SUMMIT 2010 PRANAV BROWSES     RESMINI & ROSATI :: PERVASIVE IA Bruce Branit, World Builder
  27. 27. ASIS&T IA SUMMIT 2010 PRANAV TRAVELS     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  28. 28. ASIS&T IA SUMMIT 2010 PRANAV IS BACK HOME     RESMINI & ROSATI :: PERVASIVE IA Pranav Mistry, Sixth Sense demo
  29. 29. ASIS&T IA SUMMIT 2010 but the question is: who designs this? and how?     RESMINI & ROSATI :: PERVASIVE IA
  30. 30. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  31. 31. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  32. 32. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  33. 33. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  34. 34. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE     RESMINI & ROSATI :: PERVASIVE IA
  35. 35. ASIS&T IA SUMMIT 2010 INFORMATION ARCHITECTURE RESMINI & ROSATI :: PERVASIVE IA
  36. 36. ASIS&T IA SUMMIT 2010 CYBERSPACE “cyberspace is not a place you go to but rather a layer tightly integrated into the world around us”     RESMINI & ROSATI :: PERVASIVE IA (INSTITUTE FOR THE FUTURE)
  37. 37. ASIS&T IA SUMMIT 2010 UBIQUITOUS ECOLOGIES products become services or platforms parts of ubiquitous ecologies what does this mean?     RESMINI & ROSATI :: PERVASIVE IA
  38. 38. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA (UBIQUITOUS SUPERMARKET ECOLOGY)
  39. 39. ASIS&T IA SUMMIT 2010 ARTIFACT TO PROCESS we have to move from the design of artifacts to the design of processes     RESMINI & ROSATI :: PERVASIVE IA
  40. 40. ASIS&T IA SUMMIT 2010 THIS IS A PROCESS ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA
  41. 41. ASIS&T IA SUMMIT 2010 PRODUCT TO EXPERIENCE we have to move from the design of products to the design of experiences     RESMINI & ROSATI :: PERVASIVE IA
  42. 42. ASIS&T IA SUMMIT 2010 INTERFACE BECOMES EXPERIENCE we do not design interfaces we do not design single interactions we design cross-media experiences     RESMINI & ROSATI :: PERVASIVE IA
  43. 43. ASIS&T IA SUMMIT 2010 HEURISTICS place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  44. 44. ASIS&T IA SUMMIT 2010 GROUNDING place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  45. 45. ASIS&T IA SUMMIT 2010 REFINING place-making reduction consistency correlation resilience     RESMINI & ROSATI :: PERVASIVE IA
  46. 46. ASIS&T IA SUMMIT 2010 PLACE-MAKING the capability to help users reduce disorientation and increase legibility and way­finding in digital, physical, and hybrid environments     RESMINI & ROSATI :: PERVASIVE IA
  47. 47. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA (GUSTAVE DORE, LE PETIT POUCET)
  48. 48. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA
  49. 49. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  50. 50. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  51. 51. ASIS&T IA SUMMIT 2010 RESMINI & ROSATI :: PERVASIVE IA
  52. 52. ASIS&T IA SUMMIT 2010 PLACE-MAKING     RESMINI & ROSATI :: PERVASIVE IA
  53. 53. ASIS&T IA SUMMIT 2010 CONSISTENCY the capability to provide and sustain internal and external, in-context, on-task coherence     RESMINI & ROSATI :: PERVASIVE IA
  54. 54. ASIS&T IA SUMMIT 2010 CONSISTENCY two dogs, a seal, an elephant a donkey, a rabbit, a sheep, a skunk two small seals, a penguin, a platypus     RESMINI & ROSATI :: PERVASIVE IA
  55. 55. ASIS&T IA SUMMIT 2010 CONSISTENCY     RESMINI & ROSATI :: PERVASIVE IA
  56. 56. ASIS&T IA SUMMIT 2010 CONSISTENCY RESMINI & ROSATI :: PERVASIVE IA
  57. 57. ASIS&T IA SUMMIT 2010 RESILIENCE the capability of a human­information interaction model to shape and adapt itself to specific users, needs, targets, and seeking strategies     RESMINI & ROSATI :: PERVASIVE IA
  58. 58. ASIS&T IA SUMMIT 2010 RESILIENCE     RESMINI & ROSATI :: PERVASIVE IA
  59. 59. ASIS&T IA SUMMIT 2010 REDUCTION the capability to reduce the cognitive load and frustration associated with choosing from an ever growing set of information sources, services, and goods     RESMINI & ROSATI :: PERVASIVE IA
  60. 60. ASIS&T IA SUMMIT 2010 REDUCTION     RESMINI & ROSATI :: PERVASIVE IA
  61. 61. ASIS&T IA SUMMIT 2010 CORRELATION the capability to suggest relevant connections between pieces of information, services, users, and goods to help users achieve explicit goals or stimulate latent needs     RESMINI & ROSATI :: PERVASIVE IA
  62. 62. ASIS&T IA SUMMIT 2010 CORRELATION     RESMINI & ROSATI :: PERVASIVE IA
  63. 63. 1 ASIS&T IA SUMMIT 2010 as information moves to physical spaces IA is used to design the entire range of shared informational spaces, places, services, and processes     RESMINI & ROSATI :: PERVASIVE IA
  64. 64. 2 ASIS&T IA SUMMIT 2010 no artifact stands isolated. all artifacts are connected and related and have to be designed as part of one seamless user experience process     RESMINI & ROSATI :: PERVASIVE IA
  65. 65. ASIS&T IA SUMMIT 2010 A CASE STUDY     RESMINI & ROSATI :: PERVASIVE IA (REDESIGN OF THE IA FOR THE OO. RR. SALERNO HOSPITAL, G. LANGONE)
  66. 66. ASIS&T IA SUMMIT 2010 THIS IS A PROCESS ??? ... user experience @#%! whew! process touch points or obstacles?     RESMINI & ROSATI :: PERVASIVE IA
  67. 67. ASIS&T IA SUMMIT 2010 GETTING PERVASIVE     RESMINI & ROSATI :: PERVASIVE IA (SWIMLANE MODEL FOR PERVASIVE IA)
  68. 68. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  69. 69. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  70. 70. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  71. 71. ASIS&T IA SUMMIT 2010 A CASE STUDY     RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  72. 72. ASIS&T IA SUMMIT 2010 A CASE STUDY RESMINI & ROSATI :: PERVASIVE IA (OO. RR. SALERNO, G. LANGONE)
  73. 73. ASIS&T IA SUMMIT 2010 Thank you Luca Rosati @lucarosati <lucarosati@gmail.com> Andrea Resmini @resmini <ar@fatdux.com> Pervasive IA Book http://pervasiveia.com/     RESMINI & ROSATI :: PERVASIVE IA

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