This document provides instructions for setting up and managing a campaign on the Rep Demand platform to generate positive reviews. It outlines how to create a new campaign, add review targets from sites like Yelp and TripAdvisor, edit campaign pages, create QR codes to capture reviews, and find support resources. The goal is to get a first campaign up and running with targets to start distributing reviews within 10 minutes.
2. Let’s get your first campaign up and running with
targets to start distributing sales boosting positive
reviews and other pieces of social content.
3. The easiest way to use this guide is to open it in a
new window/tab while carrying out the your admin
tasks in the original tab.
Click the open in new tab link below to do
this, then advance to slide #4 to continue.
4. Your First Campaign
Create your first campaign by selecting:
Campaigns -> New Campaign
Then enter your Business Name and the desired
link (URL) e.g. “yourbusiness” to create:
repdemand.com/yourbusiness
5.
6. Your 3 front end pages have now been
automatically created without targets which you’ll
enter later.
7. Editing Campaigns
Edit your campaign pages’ text and buttons by
selecting Campaigns.
Then click on the name of your new campaign to
start editing it.
8.
9. A field guide is provided
on the right to assist in
matching form fields to
the page elements.
Click Update Campaign
when complete.
10. Finding Review Targets
Find review targets by searching for or
claiming/creating listings on review sites.
These include: Yelp, Insider Pages, Angie’s
List, Merchant Circle, Trip Advisor and many others.
You’ll be looking for those most relevant to your
business type.
11. Searching your business + review in Google brings
up all the current listings your business falls
under, some of which will be unclaimed – and can
be completed 100% free.
12. Searching your business type + review in Google
brings up many more sites which may not yet have
a raw listing for your business. Many of these may
be second tier local-only sites.
13. Adding Targets
To add a target, first select the campaign and
choose ‘New Target’.
Campaigns -> Select Campaign -> New Target
Then enter the URL (link) to the review site main
listing page and optionally the direct link to the
review page.
14. Select the mode:
URL – redirect to main listing page
URL Review – redirect to the review form page OR
Inactive – Target is inactive (it is not user-
selectable and will not be part of the automatic
redirection)
15.
16. Masking Your Link
Some RDC users prefer to use a redirection link to
send customers to their repdemand.com link.
e.g. reviewmybusiness.com / mybusiness.com/review
If you register a new domain for this purpose “URL
forwarding” instructions are found at your
registrar.
To do so off your current site, contact your
webmaster.
17. Creating the QR Review Card
Create your QR card by first downloading/opening
the template file from your resources page:
Resources -> Download QR Card Template
18. Then alter the file with your
credentials, copy the single card into
all of the available slots and print.
19. You can now simply hand your
customers the QR review cards and RDC’
will capture, quarantine and distribute.
20. Final Notes:
Here are just a few final tips and notices regarding
your RDC subscription:
• Your resources section contains help on getting
started with both email auto responders and
mobile sites (you could be losing potentially 40%
of web traffic without a mobile optimized
version)
21. • Monitoring of your newly created targets will
activate within 48 hours of target creation.
During this period our staff will calibrate our
monitoring engine with your targets to ensure
that there are no monitoring false alarms!
22. Need Help?
Your dedicated account support specialist can be
accessed by selecting support from the menu
above.
Simply fill the form and click submit support
request or email support@repdemand.com to
receive prompt assistance on any issue. Your
successful campaigns are our top concern!
23. Thank you for watching and please do share your
experience at experience@repdemand.com