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Program Objectives (1 of 2) <ul><li>I dentify specific ways to build a coaching atmosphere. </li></ul><ul><li>U nderstand the importance of the communication, participation, and good work climate factors of coaching to improve your impact and effectiveness as a team leader. </li></ul><ul><li>D iscover techniques for introducing critical coaching aspects into your management style. </li></ul>

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<ul><li>D evelop motivation and communication skills that support your role as a coach. </li></ul><ul><li>A ssess your present coaching style and its strengths and weaknesses. </li></ul><ul><li>U tilize coaching steps to create a work climate in which excellence becomes the norm with your employees. </li></ul>Program Objectives (2 of 2)

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Coaching for Excellence <ul><li>Objectives </li></ul><ul><ul><li>Explore the importance of coaching as a management skill. </li></ul></ul><ul><ul><li>Uncover your strengths as a coach. </li></ul></ul><ul><ul><li>Describe the techniques to improve performance effectively. </li></ul></ul><ul><ul><li>Demonstrate how to coach an employee. </li></ul></ul>

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A Challenge <ul><li>Please write a One Sentence Definition of </li></ul><ul><li>COACHING and COUNSELING. </li></ul>

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Definitions <ul><li>Coaching : A directive process by a manager to train and orient an employee to the realities of the workplace and to help the employee remove barriers to optimum work performance. </li></ul><ul><li>Counseling : A supportive process by a manager to help an employee define and work through personal problems that affect job performance. </li></ul>

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Opportunities for Training <ul><li>Procedural changes. </li></ul><ul><li>Responsibilities have shifted. </li></ul><ul><li>Reallocation of employees. </li></ul><ul><li>New tools and equipment. </li></ul>

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Opportunities for Counseling <ul><li>Emotional outbursts. </li></ul><ul><li>Tardiness or absences. </li></ul><ul><li>Erratic behavior. </li></ul>

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Opportunities for Coaching <ul><li>Appearing unmotivated. </li></ul><ul><li>Excessive errors. </li></ul><ul><li>Missing deadlines. </li></ul><ul><li>Falling below standards. </li></ul><ul><li>Displaying need to fine-tune skills. </li></ul>

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Benefits of Coaching <ul><li>Coaching is the most effective way to develop your employees. </li></ul><ul><li>Coaching is the key to managing multiple priorities. </li></ul><ul><li>Coaching leads to improved employee performance, which leads to increased productivity and bottom-line results. </li></ul><ul><li>Coaching increases employees’ self-esteem and job satisfaction. </li></ul>

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<ul><li>Coaching is not in the new manager’s tool box. </li></ul><ul><li>Coaching is too time consuming. </li></ul><ul><li>Coaching is taxing as it requires patience. </li></ul><ul><li>Coaching is left up to each employee. </li></ul>Coaching: Misconceptions

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Response to Coaching <ul><li>Some employees may respond enthusiastically to coaching, when problems are pointed out. </li></ul><ul><li>Some employees may have a defensive response to coaching, when problems are pointed out. </li></ul>

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About This Product : To download this entire Coaching Skills PowerPoint presentation visit ReadySetPresent.com Over 100+ slides on topics such as: Benefits of coaching, characteristics of coaches, techniques for coaching, coaching meeting &quot;need to talk&quot;, avoiding coaching pitfalls, 6 step coaching model, 1 minute guide to praise/reprimands, discussing recurring problems, modeling coaching behavior, building a coaching atmosphere, assessing your coaching style, utilizing open and closed questions, how to's and more. Royalty Free - Use Them Over and Over Again. Please Visit: www.ReadySetPresent.com Please Visit: www.ReadySetPresent.com