Presentation by Jean O'Grady and John DiGilio. Content was originally produced for from the 2016 American Association of Law Libraries Annual Meeting and Conference.

1. DISRUPTUNITY
The Legal Research Revolution is Now!!!
Jean O’Grady | John DiGilio
DLA Piper| LibSource

2. AGENDA
• Welcome & Introductions
• A Few Quick Rules
• Defining Disruption
• Disruption in Action
• Big Data
• Artificial Intelligence
• Analytics
• Opportunity Knocks
• Environmental indicators
• Q&A
‘The key is to embrace disruption
and change early. Don't react to it
decades later. You can't fight
innovation.’
- Ryan Kavanaugh

3. TODAY’S RULES
We are going to keep it:
• Informal
• Honest
• Upbeat
‘Welcome those big, sticky,
complicated problems. In them are
your most powerful opportunities.‘
- Ralph Marston

4. WHAT IS DISRUPTION?
• More than just shiny &
new
• More than innovation
• Seldom broadly
appealing
• Displaces established
technology or process
• Shakes up the industry
• Establishes a new market

5. WHAT IS DISRUPTION?
Clayton M. Christensen
• Disruptive Technologies: Catching the Wave (1995)
• The Innovator's Dilemma (1997)
• The Innovator's Solution (2003)

6. DISRUPTION
in action
Analytics &
Big Data
Artificial
Intelligence
Lawyers & Change

7. BIG DATA & ANALYTICS
• What is big data?
• “A popular term used to describe the exponential growth and availability of data,
both structured an unstructured”.

8. WHY BIG DATA?
• Volume (accelerated data growth, historical data sets now searchable)
• Velocity Data is streaming at an unprecedented speed
• Variety – Many formats (email, video, text documents, datasets)
• Variability – Inconsistent data flows, daily, seasonal, event driven
• Complexity – Data from multiple sources must be normalized, cleaned, matched, put into
hierarchies and relationships in order to be understood.
• What is Big Data – www.sas.com

9. WHY BIG DATA AND ANALYTICS?
Big Data” Leads to more accurate analysis
• Better decisions
• Reduced cost
• Greater Efficiencies
• Reduced Risk

10. BIG DATA FOR BUSINESS OF LAW
• Firms Already Exploring “Big Data” For Business Management
• AFA Pricing
• Share of market
• Competitor analysis – TR (Peer Monitor, Serengeti) WK (Tymetrix)
• Marketing and Business development , share of voice
• Financial analysis

11. BIG DATA FOR PRACTICE OF LAW
• Next Wave Will Be Big Data For Client Support
• Client advisory applications – better answers
• Benchmark executive compensation by industry and company performance metrics
• “What’s market” deal data incorporating ever more granular distinctions
• Client Advisory services: Financial impact of proposed government regulations
• Litigated issues: data mining to support client’s case

12. INFORMATION PROFESSIONAL
SKILLS AND BIG DATA
• Research interview – help the lawyer define the data needed
• Vetting the quality of information sources
• Asking new questions as data patterns emerge
• Identifying new lines of inquiry
• Asking the right questions will be a differentiator!

13. ASKING THE RIGHT QUESTION
• If everyone has the same data….
• Advantage will be gained by asking the right question
• Lawyers need to be one question ahead of the competitiion
• And it needs to be the right question.

14. “SMALL DATA” FOR DEPARTMENT
MANAGEMENT
• Small data – internal data provides powerful strategic insights
• Justify spending
• Manage
• Justify staffing
• Identify unmet needs
• Indentify opportunity

15. INTERNAL RESOURCE SPENDING ROI15

16. WESTLAW ANALYTICS: IN PLAN V
OUT OF PLAN 16

17. ANALYTICS IN RESEARCH PRODUCTS 17

18. ANALYTICS, VISUALIZATION AND
INSIGHTS
• Caselaw (Ravel and Fastcase)
• Dockets ( TR Intelligence Center, Courtlink, PacerPro)
• SEC Materials (Intelligize)
• News (Manzama, Linex, Ozmosys, Newsdesk)
• Judges Behavior ( Ravel, Lex Machina)
• 50 State Surveys (WK Smart Charts, Lexis, WL, BloombergBNA)
• Relationships (Relationship Science)
18

19. INTERNAL INSIGHTS

20. COURTROOM INSIGHT 20
http://www.courtroominsight.com/expert-witness-directory

21. RELATIONSHIP SCIENCE: 6 DEGREES OF
SEPARATION
21

22. FASTCASE – VISUALIZING CASELAW
22

23. RAVEL JUDGE’S ANALYTICS

24. LEX MACHINA: EARLY CASE
ASSESSOR
24

25. BLOOMBERG GOV – BUSINESS IMPACT/OPPORTUNITY
25

26. THOMSON REUTERS INTELLIGENCE
CENTER
26

27. BBNA: PRIVACY & DATA SECURITY
NEWS HEATMAP
27

28. WATSON ANALYTICS – FREE TRIAL
YOUR DATA
28

29. PREDICTIVE ANALYTICS

30. Introducing:

31. HOW IT WILL WORK…
31
Case Filings
Competitor
Data
Plaintiffs
Firm Content
Social Data
Delivers Data Driven Insights into Future Events

32. Note: The type and timing are
mutually dependent
in market positioning.
Predicting:
• Speculation
• Theory
• Hypothesis
Reporting:
• Analysis
• Key Learning's
• Comparisons
Decision Made
Use Cases: Anticipate Litigation / Issue
Spotting
32

33. SONAR:PREDICTING LEGISLATION
33

34. ARTIFICIAL INTELLIGENCE
What AI can do:
• Analysis
• Answers
• Absorb
What AI cannot do:
• Common Sense
• Creativity (long-form)
• Improve with repetition

35. ARTIFICIAL INTELLIGENCE

36. ARTIFICIAL INTELLIGENCE

37. LAWYERS AND CHANGE

38. WHY ISN’T YOUR FIRM DOING MORE TO CHANGE
THE WAY IT DELIVERS LEGAL SERVICES?
38
Altman&Weil 2015
Law Firms in Transition

39. FUTURE OF PROFESSIONS 39

40. Susskind’s Evolution of Work 40

41. SUSSKIND 3 STAGES OF
TRANSFORMATION
• Denial – we don’t need to change.
• Sourcing work differently: outsourcing, low cost centers
• Embracing disruptive technologies
41

42. LAWYERS (LIBRARIANS) FACE
REBRANDING…BY 2025
• Legal Process Analysts
• Legal Project managers
• Legal Knowledge Engineers
42

43. ARE LAWYERS AFRAID OF
THESE CHANGES?
“ The major emotion I find – and it’s probably a rationalization—is disbelief rather
than fear. We are not even at the fear stage.”
---Richard Susskind
43

44. ARE LIBRARIANS AFRAID OF
CHANGE
• American Lawyer: 2016 Library Survey
•
• Innovation Indicators
• 73% plan to eliminate most of their print within the next 5 years
• 71% report growth in CI work
•
• The majority of respondents are not introducing these innovations queried in the survey:
• Only 40-44% have centralized any technical functions
• Only 20% have introduced at least one analytics product
• Only19% are using machine learning products
• Only 10% are implementing an AI project
• Only 18% involved in Workflow improvement
• Only 19% have implemented big data dashboards.

45. ABANDON THE SILO
The Collaboration Imperative

46. FROM A QUITE PLACE TO RESEARCH…46

47. Starbucks Model: Working alone together 47

48. Genius Bar Model: Help Center 48

49. Innovation Lab Model 49

50. Innovation Lab: Noisy social
collaboration 50

51. THE FUTURE CAN BE INVENTED
51

52. OPPORTUNITIES
for success
Adoption
Implementation
Expertise

53. Q&AQuestions
Answers

54. SPEAKERS
Jean O’Grady
Director of Research Services & Libraries at DLA Piper
US, LLP, Jean has over 25 years experience
developing strategic information initiatives for large
law firms.
She holds a J.D. from Fordham University School of
Law, an M.L.S. from St. John’s University and a B.A. in
History from Fordham University. She is a member of
the NY State Bar.
John DiGilio
Senior Director of Research & Intelligence at
LibSource, John’s extensive experience working
for large law firms and legal information vendors
includes Thomson Reuters, K&L Gates, and, most
recently, Reed Smith LLP, where he was the National
Manager of Research Services for almost a decade.
John is very active in the law and law library communities. He has written for
numerous regional and national publications as well as taught college and
graduate courses in such topics as business ethics, e-commerce, fair employment
practices, research methodology and business law. He enjoys talking about
technology and leadership to various library organizations and has spoken of his
passion all over the world.
John earned his Juris Doctorate from Pepperdine University School of Law and his
Master of Library & Information Science from the University of Pittsburgh’s School
of Information Sciences. He is the founder and Editor-in-Chief of On Firmer
Ground, a blog by and for law firm librarians, and his own information tech
blog, TILT. He is also the co-editor of the popular Pinhawk Law Librarian Digest.
She has previously held Director positions at WilmerHale in DC and Shea &
Gould in NY. Jean has been an adjunct faculty member at the graduate schools
of Library and Information Science at St. John’s University and Long Island
University where she taught legal research courses.
Jean was 2013-14 Chair of the Private Law Libraries & Information Professionals
Special Interest Section of the American Association of Law Libraries and a past
President of the Law Library Association of Greater New York. She is a frequent
author and speaker on the transformation of libraries, digital contract licensing
and negotiations, knowledge management, library management issues and
legal publishing issues. Jean is the founder of the popular Dewey B. Strategic
blog.

55. FURTHER READING
• Bots, Big Data, Blockchain, and AI – Disruption or Incremental Change? – Ron Friedmann
• 3 Reasons the Legal Industry’s Ripe for Tech Disruption – Monica Zent
• Four Areas of Legal Ripe for Disruption by Smart Startups – Bob Goodman & Josh Harder
• Lawyer, Disrupt Thyself – Sarah Reed
• THE GREAT DISRUPTION: HOW MACHINE INTELLIGENCE WILL TRANSFORM THE ROLE OF LAWYERS IN THE
DELIVERY OF LEGAL SERVICES – McGinnis & Pearce
• Disruption Interruptus: Why Has Legal Disruption Been Relegated to the Margins? – Mark Cohen
• Disruption, Innovation and Change: The Future of the Legal Profession – Law Institute of Victoria
• 5 Solid Links for Getting Smart on what Watson Means for Legal – Frank Strong
• Machines v. Lawyers – John McGinnis
• Technology: Breaking the law – Michael Skapinker
• The Practice of Law Does Not Need to Be Disrupted – Sam Glover
• Why Legal Disruption Is Working – Linkilaw
• Digital disruption and its impact on legal research - LexisNexis
* All are freely available online