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Disruptunity - The Legal Research Revolution is Now

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Presentation by Jean O'Grady and John DiGilio. Content was originally produced for from the 2016 American Association of Law Libraries Annual Meeting and Conference.

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Disruptunity - The Legal Research Revolution is Now

  1. 1. DISRUPTUNITY The Legal Research Revolution is Now!!! Jean O’Grady | John DiGilio DLA Piper| LibSource
  2. 2. AGENDA • Welcome & Introductions • A Few Quick Rules • Defining Disruption • Disruption in Action • Big Data • Artificial Intelligence • Analytics • Opportunity Knocks • Environmental indicators • Q&A ‘The key is to embrace disruption and change early. Don't react to it decades later. You can't fight innovation.’ - Ryan Kavanaugh
  3. 3. TODAY’S RULES We are going to keep it: • Informal • Honest • Upbeat ‘Welcome those big, sticky, complicated problems. In them are your most powerful opportunities.‘ - Ralph Marston
  4. 4. WHAT IS DISRUPTION? • More than just shiny & new • More than innovation • Seldom broadly appealing • Displaces established technology or process • Shakes up the industry • Establishes a new market
  5. 5. WHAT IS DISRUPTION? Clayton M. Christensen • Disruptive Technologies: Catching the Wave (1995) • The Innovator's Dilemma (1997) • The Innovator's Solution (2003)
  6. 6. DISRUPTION in action Analytics & Big Data Artificial Intelligence Lawyers & Change
  7. 7. BIG DATA & ANALYTICS • What is big data? • “A popular term used to describe the exponential growth and availability of data, both structured an unstructured”.
  8. 8. WHY BIG DATA? • Volume (accelerated data growth, historical data sets now searchable) • Velocity Data is streaming at an unprecedented speed • Variety – Many formats (email, video, text documents, datasets) • Variability – Inconsistent data flows, daily, seasonal, event driven • Complexity – Data from multiple sources must be normalized, cleaned, matched, put into hierarchies and relationships in order to be understood. • What is Big Data – www.sas.com
  9. 9. WHY BIG DATA AND ANALYTICS? Big Data” Leads to more accurate analysis • Better decisions • Reduced cost • Greater Efficiencies • Reduced Risk
  10. 10. BIG DATA FOR BUSINESS OF LAW • Firms Already Exploring “Big Data” For Business Management • AFA Pricing • Share of market • Competitor analysis – TR (Peer Monitor, Serengeti) WK (Tymetrix) • Marketing and Business development , share of voice • Financial analysis
  11. 11. BIG DATA FOR PRACTICE OF LAW • Next Wave Will Be Big Data For Client Support • Client advisory applications – better answers • Benchmark executive compensation by industry and company performance metrics • “What’s market” deal data incorporating ever more granular distinctions • Client Advisory services: Financial impact of proposed government regulations • Litigated issues: data mining to support client’s case
  12. 12. INFORMATION PROFESSIONAL SKILLS AND BIG DATA • Research interview – help the lawyer define the data needed • Vetting the quality of information sources • Asking new questions as data patterns emerge • Identifying new lines of inquiry • Asking the right questions will be a differentiator!
  13. 13. ASKING THE RIGHT QUESTION • If everyone has the same data…. • Advantage will be gained by asking the right question • Lawyers need to be one question ahead of the competitiion • And it needs to be the right question.
  14. 14. “SMALL DATA” FOR DEPARTMENT MANAGEMENT • Small data – internal data provides powerful strategic insights • Justify spending • Manage • Justify staffing • Identify unmet needs • Indentify opportunity
  15. 15. INTERNAL RESOURCE SPENDING ROI15
  16. 16. WESTLAW ANALYTICS: IN PLAN V OUT OF PLAN 16
  17. 17. ANALYTICS IN RESEARCH PRODUCTS 17
  18. 18. ANALYTICS, VISUALIZATION AND INSIGHTS • Caselaw (Ravel and Fastcase) • Dockets ( TR Intelligence Center, Courtlink, PacerPro) • SEC Materials (Intelligize) • News (Manzama, Linex, Ozmosys, Newsdesk) • Judges Behavior ( Ravel, Lex Machina) • 50 State Surveys (WK Smart Charts, Lexis, WL, BloombergBNA) • Relationships (Relationship Science) 18
  19. 19. INTERNAL INSIGHTS
  20. 20. COURTROOM INSIGHT 20 http://www.courtroominsight.com/expert-witness-directory
  21. 21. RELATIONSHIP SCIENCE: 6 DEGREES OF SEPARATION 21
  22. 22. FASTCASE – VISUALIZING CASELAW 22
  23. 23. RAVEL JUDGE’S ANALYTICS
  24. 24. LEX MACHINA: EARLY CASE ASSESSOR 24
  25. 25. BLOOMBERG GOV – BUSINESS IMPACT/OPPORTUNITY 25
  26. 26. THOMSON REUTERS INTELLIGENCE CENTER 26
  27. 27. BBNA: PRIVACY & DATA SECURITY NEWS HEATMAP 27
  28. 28. WATSON ANALYTICS – FREE TRIAL YOUR DATA 28
  29. 29. PREDICTIVE ANALYTICS
  30. 30. Introducing:
  31. 31. HOW IT WILL WORK… 31 Case Filings Competitor Data Plaintiffs Firm Content Social Data Delivers Data Driven Insights into Future Events
  32. 32. Note: The type and timing are mutually dependent in market positioning. Predicting: • Speculation • Theory • Hypothesis Reporting: • Analysis • Key Learning's • Comparisons Decision Made Use Cases: Anticipate Litigation / Issue Spotting 32
  33. 33. SONAR:PREDICTING LEGISLATION 33
  34. 34. ARTIFICIAL INTELLIGENCE What AI can do: • Analysis • Answers • Absorb What AI cannot do: • Common Sense • Creativity (long-form) • Improve with repetition
  35. 35. ARTIFICIAL INTELLIGENCE
  36. 36. ARTIFICIAL INTELLIGENCE
  37. 37. LAWYERS AND CHANGE
  38. 38. WHY ISN’T YOUR FIRM DOING MORE TO CHANGE THE WAY IT DELIVERS LEGAL SERVICES? 38 Altman&Weil 2015 Law Firms in Transition
  39. 39. FUTURE OF PROFESSIONS 39
  40. 40. Susskind’s Evolution of Work 40
  41. 41. SUSSKIND 3 STAGES OF TRANSFORMATION • Denial – we don’t need to change. • Sourcing work differently: outsourcing, low cost centers • Embracing disruptive technologies 41
  42. 42. LAWYERS (LIBRARIANS) FACE REBRANDING…BY 2025 • Legal Process Analysts • Legal Project managers • Legal Knowledge Engineers 42
  43. 43. ARE LAWYERS AFRAID OF THESE CHANGES? “ The major emotion I find – and it’s probably a rationalization—is disbelief rather than fear. We are not even at the fear stage.” ---Richard Susskind 43
  44. 44. ARE LIBRARIANS AFRAID OF CHANGE • American Lawyer: 2016 Library Survey • • Innovation Indicators • 73% plan to eliminate most of their print within the next 5 years • 71% report growth in CI work • • The majority of respondents are not introducing these innovations queried in the survey: • Only 40-44% have centralized any technical functions • Only 20% have introduced at least one analytics product • Only19% are using machine learning products • Only 10% are implementing an AI project • Only 18% involved in Workflow improvement • Only 19% have implemented big data dashboards.
  45. 45. ABANDON THE SILO The Collaboration Imperative
  46. 46. FROM A QUITE PLACE TO RESEARCH…46
  47. 47. Starbucks Model: Working alone together 47
  48. 48. Genius Bar Model: Help Center 48
  49. 49. Innovation Lab Model 49
  50. 50. Innovation Lab: Noisy social collaboration 50
  51. 51. THE FUTURE CAN BE INVENTED 51
  52. 52. OPPORTUNITIES for success Adoption Implementation Expertise
  53. 53. Q&AQuestions Answers
  54. 54. SPEAKERS Jean O’Grady Director of Research Services & Libraries at DLA Piper US, LLP, Jean has over 25 years experience developing strategic information initiatives for large law firms. She holds a J.D. from Fordham University School of Law, an M.L.S. from St. John’s University and a B.A. in History from Fordham University. She is a member of the NY State Bar. John DiGilio Senior Director of Research & Intelligence at LibSource, John’s extensive experience working for large law firms and legal information vendors includes Thomson Reuters, K&L Gates, and, most recently, Reed Smith LLP, where he was the National Manager of Research Services for almost a decade. John is very active in the law and law library communities. He has written for numerous regional and national publications as well as taught college and graduate courses in such topics as business ethics, e-commerce, fair employment practices, research methodology and business law. He enjoys talking about technology and leadership to various library organizations and has spoken of his passion all over the world. John earned his Juris Doctorate from Pepperdine University School of Law and his Master of Library & Information Science from the University of Pittsburgh’s School of Information Sciences. He is the founder and Editor-in-Chief of On Firmer Ground, a blog by and for law firm librarians, and his own information tech blog, TILT. He is also the co-editor of the popular Pinhawk Law Librarian Digest. She has previously held Director positions at WilmerHale in DC and Shea & Gould in NY. Jean has been an adjunct faculty member at the graduate schools of Library and Information Science at St. John’s University and Long Island University where she taught legal research courses. Jean was 2013-14 Chair of the Private Law Libraries & Information Professionals Special Interest Section of the American Association of Law Libraries and a past President of the Law Library Association of Greater New York. She is a frequent author and speaker on the transformation of libraries, digital contract licensing and negotiations, knowledge management, library management issues and legal publishing issues. Jean is the founder of the popular Dewey B. Strategic blog.
  55. 55. FURTHER READING • Bots, Big Data, Blockchain, and AI – Disruption or Incremental Change? – Ron Friedmann • 3 Reasons the Legal Industry’s Ripe for Tech Disruption – Monica Zent • Four Areas of Legal Ripe for Disruption by Smart Startups – Bob Goodman & Josh Harder • Lawyer, Disrupt Thyself – Sarah Reed • THE GREAT DISRUPTION: HOW MACHINE INTELLIGENCE WILL TRANSFORM THE ROLE OF LAWYERS IN THE DELIVERY OF LEGAL SERVICES – McGinnis & Pearce • Disruption Interruptus: Why Has Legal Disruption Been Relegated to the Margins? – Mark Cohen • Disruption, Innovation and Change: The Future of the Legal Profession – Law Institute of Victoria • 5 Solid Links for Getting Smart on what Watson Means for Legal – Frank Strong • Machines v. Lawyers – John McGinnis • Technology: Breaking the law – Michael Skapinker • The Practice of Law Does Not Need to Be Disrupted – Sam Glover • Why Legal Disruption Is Working – Linkilaw • Digital disruption and its impact on legal research - LexisNexis * All are freely available online

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