Personal Information
Unternehmen/Arbeitsplatz
Sydney, Australia Australia
Beruf
Customer Experience & Product Strategy Specialist
Info
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team.
With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach.
My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
Tags
user experience strategy
product design
outcomes
product
product management
ux strategy
competition
competitors
customer requirements
requirement analysis
requirement
jtbd
user experience
jobs-to-be-done
ux
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Präsentationen
(1)Gefällt mir
(30)The Business Case For (Or Against) Service Design — Service Design Network 2011
brandonschauer
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Jobs To Be Done Workshop
Andy Fallshaw
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Best Practice Information Architecture
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Jim Kalbach
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How aesthetics / beauty and usability influence each other in web design
Matthias Schreck
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CubReporters.org
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Dr. Marc Sniukas
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Better Ideas Faster: How to Brainstorm More Effectively
David Sherwin
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Artificial emotional intelligence - Giles Colborne
cxpartners
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Design Principles: The Philosophy of UX
Whitney Hess
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Vor 12 Jahren
Ideation and Design Principles Workshop
Dan Saffer
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Backcasting - IA Summit 2007 Session Presentation
Matthew Milan
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Backcasting 101
Matthew Milan
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Vor 16 Jahren
Core+Paths: A Design Framework for Findability, Prioritization and Value
Are Halland
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Giulia Piu
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Beyond User Research
Louis Rosenfeld
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Anthony Colfelt
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Rethinking the Mobile Web by Yiibu
Bryan Rieger
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UPA2007 Designing Interfaces Jenifer Tidwell
nikrao
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Poke Me - Influence Of Social Web
Daniel Szuc
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Aynne Valencia
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Redux Of The Equaliser
Gary Barber
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The Uncanny Valley - UX Australia
Ruth Ellison
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Ka-chunk! When customer experience design fails and how to avoid it
Joel Flom
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Lachlan Hardy
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Proposal for UXAUSTRALIA
itsmesrl
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Personal Information
Unternehmen/Arbeitsplatz
Sydney, Australia Australia
Beruf
Customer Experience & Product Strategy Specialist
Info
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team.
With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach.
My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
Tags
user experience strategy
product design
outcomes
product
product management
ux strategy
competition
competitors
customer requirements
requirement analysis
requirement
jtbd
user experience
jobs-to-be-done
ux
Mehr anzeigen