SlideShare ist ein Scribd-Unternehmen logo
1 von 22
Downloaden Sie, um offline zu lesen
Work Ethos, Purpose, and Productivity
   in the Enterprise

                             RAWN SHAH
                             Blogs.Forbes.com/rawnshah
 Enterprise 2.0
 SUMMIT 2013
                             http://linkedin.com/in/rawnshah
Paris, March 20 – 21, 2013
                             http://twitter.com/rawn @rawn
 www.e20summit.com




                                 © 2013 Rawn Shah. All Rights
What ever happened to having a strong Work Ethos




                  © 2013 Rawn Shah. All Rights
We readily accept the need for
Learning, Skills & Expertise…
                  © 2013 Rawn Shah. All Rights
We are confidently defining the
ways to Trust and Collaborate…
                   © 2013 Rawn Shah. All Rights
Scott Keller,
                                                                                                                        Daniel Pink
   Colin Price




 Intelligence                    Do clearly understand objectives and have
                                 the knowledge EXPERTISE get it done?
                                                                                                                       Mastery
 Quotient (IQ)                                  and expertise to

  Emotional                      Do you have the trust to be able to do the work
 Quotient (EQ)                           COLLABORATION
                                 by yourself or with others?
                                                                                                                       Autonomy


  Meaning                        Are you doing something that you personally
Quotient (MQ)                                   PURPOSE
                                 consider important?
                                                                                                                       Purpose

Susie Cranston, Scott Keller, “Increasing the Meaning Quotient”, McKinsey Quarterly, Jan 2013
https://www.mckinseyquarterly.com/Organization/Change_Management/Increasing_the_meaning_quotient_of_work_3055
Scott Keller, Colin Price, Beyond Performance: How Great Companies Build Ultimate Competitive Advantage, Wiley 2011, http://amzn.to/YJNEs0
Daniel Pink, Drive: The Surprising Truth About What Motivates Us, Riverhead Books 2011, http://amzn.to/Vzq1Vu
                                                           © 2013 Rawn Shah. All Rights
Who else is thinking about this topic?




                                                    John Hagel &
                                                    John Seeley-
                                                    Brown
Management Innovation eXchange
                                                    Co-chairmen,
                                                    Deloitte Center
                                                    for the Edge

  Service-Dominant Logic


                                 © 2013 Rawn Shah. All Rights
What if “WIIFM” is the wrong question?
             … PURPOSE
               © 2013 Rawn Shah. All Rights
              © 2013 Rawn Shah. All Rights
How can we get beyond a 1-Dimensional view of Purpose?
                    Who             How to          Leaning        Support the      Frameworks        Units /        How we
                   defines          Identify       how how to        person                          Domains        manage it
                                                     do this         with…

Expertise        Institutions +   Certifications   Formal          Process          Work           Team,           Skills
(Strong          industry +       ,                Training.       Flows, Job-      assignments.   Projects        Databases,
investment)      thought          Demonstrate      Career paths    specific tools                                  Process
                 leaders          d skill, work                                     Project        Employees,      Mgmt. tools
                                  results                                           Management     Biz Partners

Collaboration    Individual +     Engagement,      Participatory   Collaborative    Social         Social          Collaboration
(Growing         social           Relationship     experience,     environments     Experience     Groups,         environment
investment)      network          s, Influence     Training/exer                    models         Networks,       management
                                                   cises on                                        Communities     &
                                                   collaboration                                                   measurement
                                                                                                   Employees,
                                                                                                   Customers,
                                                                                                   Biz Partners
Purpose          Organization
                 Should be        Business         Mgmt.
                                                   Sharing         Town
                                                                   Goalshalls,      Organization
                                                                                    ?              Management
                                                                                                   Social          Management
                                                                                                                   ?
(Incidental or   hierarchy
                 individuals +    objectives,      directives
                                                   interests,      Broadcast
                                                                   brainstorming    al values      Chain and
                                                                                                   Groups,         by Objectives,
Experimental)    organization     Business         Debate &        emails,                         Formal teams
                                                                                                   Networks,       Scorecards
                 s + groups       targets          discussion,     Manager                         Communities
                                                   Mentoring       discussions?
                                                                                                   Employees,
                                                                                                   Customers,
                                                                                                   Biz Partners,
                                                                                                   Geo


                                                     © 2013 Rawn Shah. All Rights
Setting Purpose:
Top-down in a Hierarchy




      © 2013 Rawn Shah. All Rights
© 2013 Rawn Shah. All Rights
Are we just NOT working as hard
anymore?




   We are moving to jobs that don’t
   scale by simply working more hours




                  © 2013 Rawn Shah. All Rights
The World is moving from Production of
(Agriculture, Goods) to Services




                                                                                     Countries: China, India, USA, Indonesia, Brazil, Russia, Japan, Nigeria, Bangladesh,
                                                                                     Data: CIA Handbook, International Labor Organization

                                                                                     Germany
 1800   1900   1960               2010                      2010
                                                   (5 top Services economies
                                              USA, Japan, Germany, Russia, Brazil)


               © 2013 Rawn Shah. All Rights
               © 2013 Rawn Shah. All Rights
Our Jobs have changed but…

                                                                       e.g., Entrepreneurs
           Orderly / On Schedule
                                                                            Opportunistic
 Time & Resource-
      saving           Repeatable                                      Creativity     Self-Esteem
                          Skill
 Uniform                                                           Communicators      Perseverance
              Safety &
 Quality    Risk-aversion                                                Tolerance for Risk
                                                                           / Uncertainty



                                                                    e.g., Customer Service
     Production                       Service
     Workforce                       Workforce                         Consistency     Dynamic
                                                                       Empathy       Responsiveness
                                                                   Communicators     Customer’s POV
…the Work ethos we                                                         Partnering /
                                                                           Collaborative
encourage or enforce                © 2013 Rawn Shah. All Rights
                                    © 2013 Rawn Shah. All Rights
Our Work-minds are moving towards
Creativity

     15
                                                              Expertise
                                                                                        Advanced
     10
                                                                                        Cognitive, Social,
                                                               Complex                  Interactive work
       5                                                                                on the rise
                                                             Communication

       0                                                              Routine Manual


                                                                 Non-routine Manual
      -5                                                                                Technology is
                                                                    Routine Cognitive   taking over
    -10                                                                                 routine manual,
            1969 1974 1979 1984 1989 1994 1999                                          cognitive,
                                                                                        transactional
                                                                                        work
  Levy, F, & Murnane, R. J. (2004). The New Division of Labor: How
  Computers Are Creating the Next Job Market. Princeton University Press.
                                                       © 2013 Rawn Shah. All Rights
Is this your Employee?


Heuristic Thinking                           Algorithmic Thinking

     Expertise                                       Routine Manual

                                                    Non-routine Manual
     Complex
   Communication
                                                    Routine Cognitive




                     © 2013 Rawn Shah. All Rights
Is this your Employee?


Heuristic Thinking                           Algorithmic Thinking

     Expertise                                       Routine Manual

                                                    Non-routine Manual
     Complex
   Communication
                                                    Routine Cognitive




                     © 2013 Rawn Shah. All Rights
Purpose:                            Purpose:                        Purpose:
     Hierarchical                         Socialized                      Anarchic




“Our way or the Highway”          “Are you going my way?”              “Only my own way”




                      Active Communications     Negotiating Responsibility
                                                                        Higher Risk
           Creative                                       Tacit
                        Decision making                                 Tolerance
           mindset                          Active     Knowledge
                           methods         Networking



                                     © 2013 Rawn Shah. All Rights
What Can You Do?

 D iscover

 R efine

 W eigh

 H elp

 O ffer




              © 2013 Rawn Shah. All Rights
Ideation / Social Brainstorming Software
   could be more Purposeful




Christopher Blake, Intranets in a Socially Adept World Part 4, http://buildsocialbiz.blogspot.com/2012/09/intranets-in-social-adept-world-
D Greenfiled, Spigit Curbs SharePoint Waste, ZDNet, http://www.zdnet.com/blog/greenfield/spigit-curbs-sharepoint-waste/436
                                                       © 2013 Rawn Shah. All Rights
Activity Streams
        could be more Purposeful




Citrix Podio – press release https://company.podio.com/press/podio-connects-to-box
                                                      © 2013 Rawn Shah. All Rights
Social Interest Graphs
        could be more Purposeful




Nexology, Nexalive Syria, Discussions about Syria on Twitter http://syria-2012-en.nexalive.com/
                                                     © 2013 Rawn Shah. All Rights
Purpose  Work Ethos  Flow
            (Direction)                              (Attitude)                             (Action)




Video: ItzDeaMan Most Amazing Parkour Video – Urban Sense (Parkour & Freerunning) - http://www.youtube.com/watch?v=K_0c_jmZ
                                                 © 2013 Rawn Shah. All Rights

Más contenido relacionado

Was ist angesagt?

Leadership skills and its impact on organizational performance
Leadership skills and its impact on organizational performanceLeadership skills and its impact on organizational performance
Leadership skills and its impact on organizational performancePreet Gill
 
Accelerating Leadership Development
Accelerating Leadership DevelopmentAccelerating Leadership Development
Accelerating Leadership DevelopmentJP Elliott, PhD
 
Building and Sustaining Trust for Leaders
Building and Sustaining Trust for LeadersBuilding and Sustaining Trust for Leaders
Building and Sustaining Trust for LeadersKris Mailepors, MBA
 
Corporate Culture
Corporate CultureCorporate Culture
Corporate CultureAnitha Rao
 
Designing Culture Workshop
Designing Culture WorkshopDesigning Culture Workshop
Designing Culture WorkshopTeresa Brazen
 
Leadership
Leadership Leadership
Leadership Azazy
 
The Risks and Benefits Of Building Trust
The Risks and Benefits Of Building Trust The Risks and Benefits Of Building Trust
The Risks and Benefits Of Building Trust zahidahuber
 
Speed Of Trust
Speed Of TrustSpeed Of Trust
Speed Of TrustGMR Group
 
15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work EnvironmentOlga Hoffman
 
Organisational culture
Organisational culture Organisational culture
Organisational culture Payal Deep
 
Building Team Culture
Building Team CultureBuilding Team Culture
Building Team Culturechrisdagenais
 
Indian ethos, need, purpose
Indian ethos, need, purposeIndian ethos, need, purpose
Indian ethos, need, purposeChhavi Verma
 
Organizational Culture presentation by jenrap14
Organizational Culture presentation by jenrap14Organizational Culture presentation by jenrap14
Organizational Culture presentation by jenrap14Jen Rapista
 
Power of Edification at Work
Power of Edification at WorkPower of Edification at Work
Power of Edification at WorkAndy Ng
 
DiSC in a Nutshell - Quick View
DiSC in a Nutshell - Quick ViewDiSC in a Nutshell - Quick View
DiSC in a Nutshell - Quick Viewiamcollinlam
 

Was ist angesagt? (20)

Leadership skills and its impact on organizational performance
Leadership skills and its impact on organizational performanceLeadership skills and its impact on organizational performance
Leadership skills and its impact on organizational performance
 
Manager Vs. Leader – The Difference!
Manager Vs. Leader – The Difference!Manager Vs. Leader – The Difference!
Manager Vs. Leader – The Difference!
 
Accelerating Leadership Development
Accelerating Leadership DevelopmentAccelerating Leadership Development
Accelerating Leadership Development
 
Building and Sustaining Trust for Leaders
Building and Sustaining Trust for LeadersBuilding and Sustaining Trust for Leaders
Building and Sustaining Trust for Leaders
 
Executive Presence
Executive Presence Executive Presence
Executive Presence
 
Building Trust as a Leader
Building Trust as a LeaderBuilding Trust as a Leader
Building Trust as a Leader
 
Corporate Culture
Corporate CultureCorporate Culture
Corporate Culture
 
Corporate Culture
Corporate CultureCorporate Culture
Corporate Culture
 
Leadership Development Presentation
Leadership Development PresentationLeadership Development Presentation
Leadership Development Presentation
 
Designing Culture Workshop
Designing Culture WorkshopDesigning Culture Workshop
Designing Culture Workshop
 
Leadership
Leadership Leadership
Leadership
 
The Risks and Benefits Of Building Trust
The Risks and Benefits Of Building Trust The Risks and Benefits Of Building Trust
The Risks and Benefits Of Building Trust
 
Speed Of Trust
Speed Of TrustSpeed Of Trust
Speed Of Trust
 
15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment
 
Organisational culture
Organisational culture Organisational culture
Organisational culture
 
Building Team Culture
Building Team CultureBuilding Team Culture
Building Team Culture
 
Indian ethos, need, purpose
Indian ethos, need, purposeIndian ethos, need, purpose
Indian ethos, need, purpose
 
Organizational Culture presentation by jenrap14
Organizational Culture presentation by jenrap14Organizational Culture presentation by jenrap14
Organizational Culture presentation by jenrap14
 
Power of Edification at Work
Power of Edification at WorkPower of Edification at Work
Power of Edification at Work
 
DiSC in a Nutshell - Quick View
DiSC in a Nutshell - Quick ViewDiSC in a Nutshell - Quick View
DiSC in a Nutshell - Quick View
 

Andere mochten auch

The Blurring of Job Loyalties, Social Collaboration and Personal Freedom
The Blurring of Job Loyalties, Social Collaboration and Personal FreedomThe Blurring of Job Loyalties, Social Collaboration and Personal Freedom
The Blurring of Job Loyalties, Social Collaboration and Personal FreedomRawn Shah
 
Smarter Leadership for a Smarter Planet
Smarter Leadership for a Smarter PlanetSmarter Leadership for a Smarter Planet
Smarter Leadership for a Smarter PlanetRawn Shah
 
Can Social Business Reshape the Organization
Can Social Business Reshape the OrganizationCan Social Business Reshape the Organization
Can Social Business Reshape the OrganizationRawn Shah
 
Business ethics & work ethos
Business ethics &  work ethosBusiness ethics &  work ethos
Business ethics & work ethosGarima Jain
 
The Future of Work Skills Planning
The Future of Work Skills Planning The Future of Work Skills Planning
The Future of Work Skills Planning Rawn Shah
 
Working in the Social World: Complex Adaptive Systems
Working in the Social World: Complex Adaptive SystemsWorking in the Social World: Complex Adaptive Systems
Working in the Social World: Complex Adaptive SystemsEngaged Organizations
 
Yoda's Lessons For Social Business Professionals
Yoda's Lessons For Social Business ProfessionalsYoda's Lessons For Social Business Professionals
Yoda's Lessons For Social Business ProfessionalsEngaged Organizations
 
Social Media is Broken... Communities are Your Duct Tape
Social Media is Broken... Communities are Your Duct TapeSocial Media is Broken... Communities are Your Duct Tape
Social Media is Broken... Communities are Your Duct TapeEngaged Organizations
 
Building Community-A Conversation on planning, stewardship, and keeping human
Building Community-A Conversation on planning, stewardship, and keeping humanBuilding Community-A Conversation on planning, stewardship, and keeping human
Building Community-A Conversation on planning, stewardship, and keeping humanCatherine Shinners
 
Jurnal internasional msdm
Jurnal internasional msdmJurnal internasional msdm
Jurnal internasional msdmVivianFlorin
 
How to Make More Effective Presentations
How to Make More Effective PresentationsHow to Make More Effective Presentations
How to Make More Effective PresentationsMichael Troiano
 
Indian etos and value (mba zad mdu)
Indian etos and value (mba zad mdu)Indian etos and value (mba zad mdu)
Indian etos and value (mba zad mdu)Prachi Wala
 
Communities of practice playbook
Communities of practice playbookCommunities of practice playbook
Communities of practice playbookYammer
 
Apple inc. (corporate culture)
Apple inc. (corporate culture)Apple inc. (corporate culture)
Apple inc. (corporate culture)Raviraj Jadeja
 
Indian Ethos In Management
Indian Ethos In ManagementIndian Ethos In Management
Indian Ethos In Managementguest07f300
 
What The Psychology of Video Games Can Teach You About Product Engagement - J...
What The Psychology of Video Games Can Teach You About Product Engagement - J...What The Psychology of Video Games Can Teach You About Product Engagement - J...
What The Psychology of Video Games Can Teach You About Product Engagement - J...Habit Summit
 

Andere mochten auch (20)

The Blurring of Job Loyalties, Social Collaboration and Personal Freedom
The Blurring of Job Loyalties, Social Collaboration and Personal FreedomThe Blurring of Job Loyalties, Social Collaboration and Personal Freedom
The Blurring of Job Loyalties, Social Collaboration and Personal Freedom
 
Smarter Leadership for a Smarter Planet
Smarter Leadership for a Smarter PlanetSmarter Leadership for a Smarter Planet
Smarter Leadership for a Smarter Planet
 
Can Social Business Reshape the Organization
Can Social Business Reshape the OrganizationCan Social Business Reshape the Organization
Can Social Business Reshape the Organization
 
Business ethics & work ethos
Business ethics &  work ethosBusiness ethics &  work ethos
Business ethics & work ethos
 
INDIAN ETHOS 1
INDIAN ETHOS 1INDIAN ETHOS 1
INDIAN ETHOS 1
 
The Future of Work Skills Planning
The Future of Work Skills Planning The Future of Work Skills Planning
The Future of Work Skills Planning
 
Working in the Social World: Complex Adaptive Systems
Working in the Social World: Complex Adaptive SystemsWorking in the Social World: Complex Adaptive Systems
Working in the Social World: Complex Adaptive Systems
 
Yoda's Lessons For Social Business Professionals
Yoda's Lessons For Social Business ProfessionalsYoda's Lessons For Social Business Professionals
Yoda's Lessons For Social Business Professionals
 
Social Media is Broken... Communities are Your Duct Tape
Social Media is Broken... Communities are Your Duct TapeSocial Media is Broken... Communities are Your Duct Tape
Social Media is Broken... Communities are Your Duct Tape
 
Communities for Innovation
Communities for Innovation Communities for Innovation
Communities for Innovation
 
Building Community-A Conversation on planning, stewardship, and keeping human
Building Community-A Conversation on planning, stewardship, and keeping humanBuilding Community-A Conversation on planning, stewardship, and keeping human
Building Community-A Conversation on planning, stewardship, and keeping human
 
Jurnal internasional msdm
Jurnal internasional msdmJurnal internasional msdm
Jurnal internasional msdm
 
How to Make More Effective Presentations
How to Make More Effective PresentationsHow to Make More Effective Presentations
How to Make More Effective Presentations
 
Indian etos and value (mba zad mdu)
Indian etos and value (mba zad mdu)Indian etos and value (mba zad mdu)
Indian etos and value (mba zad mdu)
 
Communities of practice playbook
Communities of practice playbookCommunities of practice playbook
Communities of practice playbook
 
Indian Ethos
Indian Ethos Indian Ethos
Indian Ethos
 
Ethos ppt.
Ethos ppt.Ethos ppt.
Ethos ppt.
 
Apple inc. (corporate culture)
Apple inc. (corporate culture)Apple inc. (corporate culture)
Apple inc. (corporate culture)
 
Indian Ethos In Management
Indian Ethos In ManagementIndian Ethos In Management
Indian Ethos In Management
 
What The Psychology of Video Games Can Teach You About Product Engagement - J...
What The Psychology of Video Games Can Teach You About Product Engagement - J...What The Psychology of Video Games Can Teach You About Product Engagement - J...
What The Psychology of Video Games Can Teach You About Product Engagement - J...
 

Ähnlich wie Work Ethos, Purpose, and Productivity

How to Build a Culture that Supports Growth
How to Build a Culture that Supports GrowthHow to Build a Culture that Supports Growth
How to Build a Culture that Supports GrowthLois Raats
 
How to build a culture that supports growth june 27 2012
How to build a culture that supports growth june 27 2012How to build a culture that supports growth june 27 2012
How to build a culture that supports growth june 27 2012Chris R. Keller
 
Affinity Groups An Organizational Resource
Affinity Groups   An Organizational ResourceAffinity Groups   An Organizational Resource
Affinity Groups An Organizational ResourceSusan Woods
 
Intro web 2.0
Intro web 2.0Intro web 2.0
Intro web 2.0Jan Krans
 
Omni Intro
Omni IntroOmni Intro
Omni Introbosea
 
Maximizing the value of social service by Tony Krajewski Deloitte
Maximizing the value of social service by Tony Krajewski DeloitteMaximizing the value of social service by Tony Krajewski Deloitte
Maximizing the value of social service by Tony Krajewski Deloittenwyne
 
Branding through EVP in Digital Age
Branding through EVP in Digital AgeBranding through EVP in Digital Age
Branding through EVP in Digital AgeNational HRD Network
 
Marca 5ºseminario
Marca 5ºseminarioMarca 5ºseminario
Marca 5ºseminarioManah mana
 
Virtual Classrooms: What Works and What Doesn't
Virtual Classrooms: What Works and What Doesn'tVirtual Classrooms: What Works and What Doesn't
Virtual Classrooms: What Works and What Doesn'tHuman Capital Media
 
Future Focus Infotech Brochure
Future Focus Infotech Brochure Future Focus Infotech Brochure
Future Focus Infotech Brochure Lyf Ffi
 
Strategic Initiative Optimization and Strategic Relationship Optimization
Strategic Initiative Optimization and Strategic Relationship OptimizationStrategic Initiative Optimization and Strategic Relationship Optimization
Strategic Initiative Optimization and Strategic Relationship Optimizationarnoldconsultants
 
Th.inc - Career Development Workshops as part of Emiratisation Programs
Th.inc - Career Development Workshops as part of Emiratisation ProgramsTh.inc - Career Development Workshops as part of Emiratisation Programs
Th.inc - Career Development Workshops as part of Emiratisation ProgramsMarc Karschies
 
#SWCONF 2011 (Jon Mell)
#SWCONF 2011 (Jon Mell)#SWCONF 2011 (Jon Mell)
#SWCONF 2011 (Jon Mell)Crexia
 
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...chakraj
 
Competency Management in Organizations
Competency Management in OrganizationsCompetency Management in Organizations
Competency Management in OrganizationsNational HRD Network
 

Ähnlich wie Work Ethos, Purpose, and Productivity (20)

The Making of a Movement
The Making of a MovementThe Making of a Movement
The Making of a Movement
 
How to Build a Culture that Supports Growth
How to Build a Culture that Supports GrowthHow to Build a Culture that Supports Growth
How to Build a Culture that Supports Growth
 
How to build a culture that supports growth june 27 2012
How to build a culture that supports growth june 27 2012How to build a culture that supports growth june 27 2012
How to build a culture that supports growth june 27 2012
 
Affinity Groups An Organizational Resource
Affinity Groups   An Organizational ResourceAffinity Groups   An Organizational Resource
Affinity Groups An Organizational Resource
 
Intro web 2.0
Intro web 2.0Intro web 2.0
Intro web 2.0
 
Omni Intro
Omni IntroOmni Intro
Omni Intro
 
Maximizing the value of social service by Tony Krajewski Deloitte
Maximizing the value of social service by Tony Krajewski DeloitteMaximizing the value of social service by Tony Krajewski Deloitte
Maximizing the value of social service by Tony Krajewski Deloitte
 
Lpcube great work solution overview
Lpcube great work solution overviewLpcube great work solution overview
Lpcube great work solution overview
 
Branding through EVP in Digital Age
Branding through EVP in Digital AgeBranding through EVP in Digital Age
Branding through EVP in Digital Age
 
Marca 5ºseminario
Marca 5ºseminarioMarca 5ºseminario
Marca 5ºseminario
 
Virtual Classrooms: What Works and What Doesn't
Virtual Classrooms: What Works and What Doesn'tVirtual Classrooms: What Works and What Doesn't
Virtual Classrooms: What Works and What Doesn't
 
Future Focus Infotech Brochure
Future Focus Infotech Brochure Future Focus Infotech Brochure
Future Focus Infotech Brochure
 
Tvarita Introduction
Tvarita IntroductionTvarita Introduction
Tvarita Introduction
 
Strategic Initiative Optimization and Strategic Relationship Optimization
Strategic Initiative Optimization and Strategic Relationship OptimizationStrategic Initiative Optimization and Strategic Relationship Optimization
Strategic Initiative Optimization and Strategic Relationship Optimization
 
Th.inc - Career Development Workshops as part of Emiratisation Programs
Th.inc - Career Development Workshops as part of Emiratisation ProgramsTh.inc - Career Development Workshops as part of Emiratisation Programs
Th.inc - Career Development Workshops as part of Emiratisation Programs
 
Performance Management: Erik Luts
Performance Management: Erik LutsPerformance Management: Erik Luts
Performance Management: Erik Luts
 
#SWCONF 2011 (Jon Mell)
#SWCONF 2011 (Jon Mell)#SWCONF 2011 (Jon Mell)
#SWCONF 2011 (Jon Mell)
 
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
 
Competency Management in Organizations
Competency Management in OrganizationsCompetency Management in Organizations
Competency Management in Organizations
 
Business 2.0
Business 2.0Business 2.0
Business 2.0
 

Mehr von Rawn Shah

Enterprise Learning at Adobe with Captivate Prime
Enterprise Learning at Adobe with Captivate PrimeEnterprise Learning at Adobe with Captivate Prime
Enterprise Learning at Adobe with Captivate PrimeRawn Shah
 
Building a Social Advocacy Program
Building a Social Advocacy ProgramBuilding a Social Advocacy Program
Building a Social Advocacy ProgramRawn Shah
 
Culture Mapping in Digital Transformation
Culture Mapping in Digital TransformationCulture Mapping in Digital Transformation
Culture Mapping in Digital TransformationRawn Shah
 
Why Can't You Understand Me? Analyzing Collaboration Culture Clash
Why Can't You Understand Me? Analyzing Collaboration Culture ClashWhy Can't You Understand Me? Analyzing Collaboration Culture Clash
Why Can't You Understand Me? Analyzing Collaboration Culture ClashRawn Shah
 
Social Business in the Cloud: Achieving Measurable Results
Social Business in the Cloud: Achieving Measurable ResultsSocial Business in the Cloud: Achieving Measurable Results
Social Business in the Cloud: Achieving Measurable ResultsRawn Shah
 
Global Standards Networks
Global Standards NetworksGlobal Standards Networks
Global Standards NetworksRawn Shah
 
Enterprise 2.0 and the Future of Work
Enterprise 2.0 and the Future of WorkEnterprise 2.0 and the Future of Work
Enterprise 2.0 and the Future of WorkRawn Shah
 
Understanding Social Business and SocialCRM
Understanding Social Business and SocialCRMUnderstanding Social Business and SocialCRM
Understanding Social Business and SocialCRMRawn Shah
 
AZEC2012 - Social Business in the Enterprise
AZEC2012 - Social Business in the EnterpriseAZEC2012 - Social Business in the Enterprise
AZEC2012 - Social Business in the EnterpriseRawn Shah
 
How swordfighting taught me social business skills
How swordfighting taught me social business skillsHow swordfighting taught me social business skills
How swordfighting taught me social business skillsRawn Shah
 
The Left and Right Brain of Social Business
The Left and Right Brain of Social BusinessThe Left and Right Brain of Social Business
The Left and Right Brain of Social BusinessRawn Shah
 
Understanding Social Business Excellence - Enterprise2.0Summit 2012, Paris
Understanding Social Business Excellence - Enterprise2.0Summit 2012, ParisUnderstanding Social Business Excellence - Enterprise2.0Summit 2012, Paris
Understanding Social Business Excellence - Enterprise2.0Summit 2012, ParisRawn Shah
 
How do you measure that? (Enterprise 2.0 2011 session)
How do you measure that? (Enterprise 2.0 2011 session)How do you measure that? (Enterprise 2.0 2011 session)
How do you measure that? (Enterprise 2.0 2011 session)Rawn Shah
 
Social Business Maturity Changes How You ______
Social Business Maturity Changes How You ______Social Business Maturity Changes How You ______
Social Business Maturity Changes How You ______Rawn Shah
 
The Madness of Writing Books
The Madness of Writing BooksThe Madness of Writing Books
The Madness of Writing BooksRawn Shah
 
Sales Teams And Value Of Social Software (IBM)
Sales Teams And Value Of Social Software (IBM)Sales Teams And Value Of Social Software (IBM)
Sales Teams And Value Of Social Software (IBM)Rawn Shah
 
Social context = Social Experience + Governance
Social context = Social Experience + GovernanceSocial context = Social Experience + Governance
Social context = Social Experience + GovernanceRawn Shah
 
IBM developerWorks Spaces
IBM developerWorks SpacesIBM developerWorks Spaces
IBM developerWorks SpacesRawn Shah
 

Mehr von Rawn Shah (18)

Enterprise Learning at Adobe with Captivate Prime
Enterprise Learning at Adobe with Captivate PrimeEnterprise Learning at Adobe with Captivate Prime
Enterprise Learning at Adobe with Captivate Prime
 
Building a Social Advocacy Program
Building a Social Advocacy ProgramBuilding a Social Advocacy Program
Building a Social Advocacy Program
 
Culture Mapping in Digital Transformation
Culture Mapping in Digital TransformationCulture Mapping in Digital Transformation
Culture Mapping in Digital Transformation
 
Why Can't You Understand Me? Analyzing Collaboration Culture Clash
Why Can't You Understand Me? Analyzing Collaboration Culture ClashWhy Can't You Understand Me? Analyzing Collaboration Culture Clash
Why Can't You Understand Me? Analyzing Collaboration Culture Clash
 
Social Business in the Cloud: Achieving Measurable Results
Social Business in the Cloud: Achieving Measurable ResultsSocial Business in the Cloud: Achieving Measurable Results
Social Business in the Cloud: Achieving Measurable Results
 
Global Standards Networks
Global Standards NetworksGlobal Standards Networks
Global Standards Networks
 
Enterprise 2.0 and the Future of Work
Enterprise 2.0 and the Future of WorkEnterprise 2.0 and the Future of Work
Enterprise 2.0 and the Future of Work
 
Understanding Social Business and SocialCRM
Understanding Social Business and SocialCRMUnderstanding Social Business and SocialCRM
Understanding Social Business and SocialCRM
 
AZEC2012 - Social Business in the Enterprise
AZEC2012 - Social Business in the EnterpriseAZEC2012 - Social Business in the Enterprise
AZEC2012 - Social Business in the Enterprise
 
How swordfighting taught me social business skills
How swordfighting taught me social business skillsHow swordfighting taught me social business skills
How swordfighting taught me social business skills
 
The Left and Right Brain of Social Business
The Left and Right Brain of Social BusinessThe Left and Right Brain of Social Business
The Left and Right Brain of Social Business
 
Understanding Social Business Excellence - Enterprise2.0Summit 2012, Paris
Understanding Social Business Excellence - Enterprise2.0Summit 2012, ParisUnderstanding Social Business Excellence - Enterprise2.0Summit 2012, Paris
Understanding Social Business Excellence - Enterprise2.0Summit 2012, Paris
 
How do you measure that? (Enterprise 2.0 2011 session)
How do you measure that? (Enterprise 2.0 2011 session)How do you measure that? (Enterprise 2.0 2011 session)
How do you measure that? (Enterprise 2.0 2011 session)
 
Social Business Maturity Changes How You ______
Social Business Maturity Changes How You ______Social Business Maturity Changes How You ______
Social Business Maturity Changes How You ______
 
The Madness of Writing Books
The Madness of Writing BooksThe Madness of Writing Books
The Madness of Writing Books
 
Sales Teams And Value Of Social Software (IBM)
Sales Teams And Value Of Social Software (IBM)Sales Teams And Value Of Social Software (IBM)
Sales Teams And Value Of Social Software (IBM)
 
Social context = Social Experience + Governance
Social context = Social Experience + GovernanceSocial context = Social Experience + Governance
Social context = Social Experience + Governance
 
IBM developerWorks Spaces
IBM developerWorks SpacesIBM developerWorks Spaces
IBM developerWorks Spaces
 

Último

AirOxi - Pioneering Aquaculture Advancements Through NFDB Empanelment.pptx
AirOxi -  Pioneering Aquaculture Advancements Through NFDB Empanelment.pptxAirOxi -  Pioneering Aquaculture Advancements Through NFDB Empanelment.pptx
AirOxi - Pioneering Aquaculture Advancements Through NFDB Empanelment.pptxAirOxi Tube
 
10 Tips for Great Teams CSUN Conference 2024
10 Tips for Great Teams CSUN Conference 202410 Tips for Great Teams CSUN Conference 2024
10 Tips for Great Teams CSUN Conference 2024Nate Evans
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGNATHAN SPEAKS
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills sgodxzyrox
 
14 march 2024-capital-markets-update eni.pdf
14 march 2024-capital-markets-update eni.pdf14 march 2024-capital-markets-update eni.pdf
14 march 2024-capital-markets-update eni.pdfEni
 
ICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryDennisViau
 
Business Models and Business Model Innovation
Business Models and Business Model InnovationBusiness Models and Business Model Innovation
Business Models and Business Model InnovationMichal Hron
 
EPC Contractors aspects Presentation.pdf
EPC Contractors  aspects Presentation.pdfEPC Contractors  aspects Presentation.pdf
EPC Contractors aspects Presentation.pdfGiuseppe Tommasone
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egyptopstechsanjanasingh
 
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptBus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptendeworku
 
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)CXO 2.0 Conference
 
Mist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi ArabiaMist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi Arabiaopstechsanjanasingh
 
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfCORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfLouis Malaybalay
 
0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdfBloomerang
 
PHX Corporate Presentation March 2024 Final
PHX Corporate Presentation March 2024 FinalPHX Corporate Presentation March 2024 Final
PHX Corporate Presentation March 2024 FinalPanhandleOilandGas
 
How The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersHow The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersFlyyx Tech
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandakashm530190
 
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024The Vietnam Believer_Newsletter_Vol.001_Mar12 2024
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024believeminhh
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelBhaviniSharma12
 

Último (20)

AirOxi - Pioneering Aquaculture Advancements Through NFDB Empanelment.pptx
AirOxi -  Pioneering Aquaculture Advancements Through NFDB Empanelment.pptxAirOxi -  Pioneering Aquaculture Advancements Through NFDB Empanelment.pptx
AirOxi - Pioneering Aquaculture Advancements Through NFDB Empanelment.pptx
 
10 Tips for Great Teams CSUN Conference 2024
10 Tips for Great Teams CSUN Conference 202410 Tips for Great Teams CSUN Conference 2024
10 Tips for Great Teams CSUN Conference 2024
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETING
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills s
 
14 march 2024-capital-markets-update eni.pdf
14 march 2024-capital-markets-update eni.pdf14 march 2024-capital-markets-update eni.pdf
14 march 2024-capital-markets-update eni.pdf
 
ICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the Industry
 
Business Models and Business Model Innovation
Business Models and Business Model InnovationBusiness Models and Business Model Innovation
Business Models and Business Model Innovation
 
EPC Contractors aspects Presentation.pdf
EPC Contractors  aspects Presentation.pdfEPC Contractors  aspects Presentation.pdf
EPC Contractors aspects Presentation.pdf
 
WAM Corporate Presentation Mar 12 2024_Video.pdf
WAM Corporate Presentation Mar 12 2024_Video.pdfWAM Corporate Presentation Mar 12 2024_Video.pdf
WAM Corporate Presentation Mar 12 2024_Video.pdf
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egypt
 
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities pptBus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
Bus Eth ch3 ppt.ppt business ethics and corporate social responsibilities ppt
 
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)
CXO 2.0 Conference (Event Information Deck | Dec'24-Mar'25)
 
Mist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi ArabiaMist Cooling & Fogging System Company in Saudi Arabia
Mist Cooling & Fogging System Company in Saudi Arabia
 
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfCORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
 
0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf0311 National Accounts Online Giving Trends.pdf
0311 National Accounts Online Giving Trends.pdf
 
PHX Corporate Presentation March 2024 Final
PHX Corporate Presentation March 2024 FinalPHX Corporate Presentation March 2024 Final
PHX Corporate Presentation March 2024 Final
 
How The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersHow The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K Subscribers
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brand
 
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024The Vietnam Believer_Newsletter_Vol.001_Mar12 2024
The Vietnam Believer_Newsletter_Vol.001_Mar12 2024
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business Model
 

Work Ethos, Purpose, and Productivity

  • 1. Work Ethos, Purpose, and Productivity in the Enterprise RAWN SHAH Blogs.Forbes.com/rawnshah Enterprise 2.0 SUMMIT 2013 http://linkedin.com/in/rawnshah Paris, March 20 – 21, 2013 http://twitter.com/rawn @rawn www.e20summit.com © 2013 Rawn Shah. All Rights
  • 2. What ever happened to having a strong Work Ethos © 2013 Rawn Shah. All Rights
  • 3. We readily accept the need for Learning, Skills & Expertise… © 2013 Rawn Shah. All Rights
  • 4. We are confidently defining the ways to Trust and Collaborate… © 2013 Rawn Shah. All Rights
  • 5. Scott Keller, Daniel Pink Colin Price Intelligence Do clearly understand objectives and have the knowledge EXPERTISE get it done? Mastery Quotient (IQ) and expertise to Emotional Do you have the trust to be able to do the work Quotient (EQ) COLLABORATION by yourself or with others? Autonomy Meaning Are you doing something that you personally Quotient (MQ) PURPOSE consider important? Purpose Susie Cranston, Scott Keller, “Increasing the Meaning Quotient”, McKinsey Quarterly, Jan 2013 https://www.mckinseyquarterly.com/Organization/Change_Management/Increasing_the_meaning_quotient_of_work_3055 Scott Keller, Colin Price, Beyond Performance: How Great Companies Build Ultimate Competitive Advantage, Wiley 2011, http://amzn.to/YJNEs0 Daniel Pink, Drive: The Surprising Truth About What Motivates Us, Riverhead Books 2011, http://amzn.to/Vzq1Vu © 2013 Rawn Shah. All Rights
  • 6. Who else is thinking about this topic? John Hagel & John Seeley- Brown Management Innovation eXchange Co-chairmen, Deloitte Center for the Edge Service-Dominant Logic © 2013 Rawn Shah. All Rights
  • 7. What if “WIIFM” is the wrong question? … PURPOSE © 2013 Rawn Shah. All Rights © 2013 Rawn Shah. All Rights
  • 8. How can we get beyond a 1-Dimensional view of Purpose? Who How to Leaning Support the Frameworks Units / How we defines Identify how how to person Domains manage it do this with… Expertise Institutions + Certifications Formal Process Work Team, Skills (Strong industry + , Training. Flows, Job- assignments. Projects Databases, investment) thought Demonstrate Career paths specific tools Process leaders d skill, work Project Employees, Mgmt. tools results Management Biz Partners Collaboration Individual + Engagement, Participatory Collaborative Social Social Collaboration (Growing social Relationship experience, environments Experience Groups, environment investment) network s, Influence Training/exer models Networks, management cises on Communities & collaboration measurement Employees, Customers, Biz Partners Purpose Organization Should be Business Mgmt. Sharing Town Goalshalls, Organization ? Management Social Management ? (Incidental or hierarchy individuals + objectives, directives interests, Broadcast brainstorming al values Chain and Groups, by Objectives, Experimental) organization Business Debate & emails, Formal teams Networks, Scorecards s + groups targets discussion, Manager Communities Mentoring discussions? Employees, Customers, Biz Partners, Geo © 2013 Rawn Shah. All Rights
  • 9. Setting Purpose: Top-down in a Hierarchy © 2013 Rawn Shah. All Rights
  • 10. © 2013 Rawn Shah. All Rights
  • 11. Are we just NOT working as hard anymore? We are moving to jobs that don’t scale by simply working more hours © 2013 Rawn Shah. All Rights
  • 12. The World is moving from Production of (Agriculture, Goods) to Services Countries: China, India, USA, Indonesia, Brazil, Russia, Japan, Nigeria, Bangladesh, Data: CIA Handbook, International Labor Organization Germany 1800 1900 1960 2010 2010 (5 top Services economies USA, Japan, Germany, Russia, Brazil) © 2013 Rawn Shah. All Rights © 2013 Rawn Shah. All Rights
  • 13. Our Jobs have changed but… e.g., Entrepreneurs Orderly / On Schedule Opportunistic Time & Resource- saving Repeatable Creativity Self-Esteem Skill Uniform Communicators Perseverance Safety & Quality Risk-aversion Tolerance for Risk / Uncertainty e.g., Customer Service Production Service Workforce Workforce Consistency Dynamic Empathy Responsiveness Communicators Customer’s POV …the Work ethos we Partnering / Collaborative encourage or enforce © 2013 Rawn Shah. All Rights © 2013 Rawn Shah. All Rights
  • 14. Our Work-minds are moving towards Creativity 15 Expertise Advanced 10 Cognitive, Social, Complex Interactive work 5 on the rise Communication 0 Routine Manual Non-routine Manual -5 Technology is Routine Cognitive taking over -10 routine manual, 1969 1974 1979 1984 1989 1994 1999 cognitive, transactional work Levy, F, & Murnane, R. J. (2004). The New Division of Labor: How Computers Are Creating the Next Job Market. Princeton University Press. © 2013 Rawn Shah. All Rights
  • 15. Is this your Employee? Heuristic Thinking Algorithmic Thinking Expertise Routine Manual Non-routine Manual Complex Communication Routine Cognitive © 2013 Rawn Shah. All Rights
  • 16. Is this your Employee? Heuristic Thinking Algorithmic Thinking Expertise Routine Manual Non-routine Manual Complex Communication Routine Cognitive © 2013 Rawn Shah. All Rights
  • 17. Purpose: Purpose: Purpose: Hierarchical Socialized Anarchic “Our way or the Highway” “Are you going my way?” “Only my own way” Active Communications Negotiating Responsibility Higher Risk Creative Tacit Decision making Tolerance mindset Active Knowledge methods Networking © 2013 Rawn Shah. All Rights
  • 18. What Can You Do?  D iscover  R efine  W eigh  H elp  O ffer © 2013 Rawn Shah. All Rights
  • 19. Ideation / Social Brainstorming Software could be more Purposeful Christopher Blake, Intranets in a Socially Adept World Part 4, http://buildsocialbiz.blogspot.com/2012/09/intranets-in-social-adept-world- D Greenfiled, Spigit Curbs SharePoint Waste, ZDNet, http://www.zdnet.com/blog/greenfield/spigit-curbs-sharepoint-waste/436 © 2013 Rawn Shah. All Rights
  • 20. Activity Streams could be more Purposeful Citrix Podio – press release https://company.podio.com/press/podio-connects-to-box © 2013 Rawn Shah. All Rights
  • 21. Social Interest Graphs could be more Purposeful Nexology, Nexalive Syria, Discussions about Syria on Twitter http://syria-2012-en.nexalive.com/ © 2013 Rawn Shah. All Rights
  • 22. Purpose  Work Ethos  Flow (Direction)  (Attitude)  (Action) Video: ItzDeaMan Most Amazing Parkour Video – Urban Sense (Parkour & Freerunning) - http://www.youtube.com/watch?v=K_0c_jmZ © 2013 Rawn Shah. All Rights

Hinweis der Redaktion

  1. I’m going to talk about the past, present andfuture of work. What we have in place, what we are still improving, and in particular what is looming ahead of us yet to address.At its heart, this talk is about why we work and how we approach our work.
  2. WHAT HAPPENED to the Work EthosWhat happened to the multi-disciplinary man of the Renaissance What happened to the inventors who would keep trying to work on a problem thousands of times over and again until they figure it out?What is behind that drive, that attitude that helped to turn a small fishing port into Modern-day Singapore?We know it as the drive, the passion, the commitment, that sense of purpose that helped people to achieve such greatness.Work Ethos - Characteristicsand Attitudes that a person considers of importance and merit to theirwork Work ethos is part of the secret to greatness. In Greek, ethikos and ethos are very different meanings, but unfortunately in English it has become one word. So I use the word EthosThis isn’t the same as ethics – which is used to describe how we make moral decisions. Those with a strong work ethic place a positive value on doing the job well. They consider it as having intrinsic value of its own.============ADD: Driving High performance…
  3. As a concept, we accept the need for Learning, Skills and Expertise quite extensively. We have many approaches to them but the systems to develop, detect, and apply skill and learning have been in place for quite a while. In software, we have employee records, knowledge and expertise management systems. The recent past has exploded with social expertise management and sharing systems. We are still struggling with understanding tacit knowledge, compared to the solidity of explicit codifed knowledge, -- knowledge is growing at a rate faster than can be codified -- but most of us understand and accept that we need such systems for organizations to function.We continue to develop and evolve our understanding of expertise but it is a recognized and accepted part of the work environment in almost every organization today
  4. Where we are at the present is our collective attempts to understand and support collaboration. Far more companies have skills databases and employee records out of sheer necessity, but collaboration is a newer aspect of organizations.Following technological innovation, collaboration has moved into the software realm and we now haveDigital Workplaces with social networks, mobile devices, digital business cards, collaborative spaces, and moreAccording the recent 2013 NetJMC survey, 97% of organizations observed are at least thinking about the Digital Workplace, And 33% have already begun implementing this. The momentum is there to make it part of the average organization. There is still much to do in this area. While we are getting the technologies in place, we know what we need are the cognitive frameworks, And how to guide people and communities to collaborate in this medium
  5. McKinsey Quarterly recently published an article “Increasing the ‘meaning quotient’ of work” where the authors describe their analysis of a questionAsked to 5000 executives over a decade what creates peak productivity and flow of work, and their answers were consistently in three groupsClear understanding of objectives, Knowledge & Resources to get it donein other words, Learning and Skills masteryUnderstanding each other, Trust, Respect, Constructiveness, Humor, Getting Along, Collaborative Drive in other words, CollaborationMaking a difference, Every individual matters, Personally challenged or PurposeWhen they asked the executives where the bottlenecks to peak performance lies, more than 90% said is was in area of PurposeThis is also very similar to Daniel Pink’s findings on what motivates us: Mastery, Autonomy, Purpose
  6. Stoos Network – www.stoosnetwork.orgSteve Denning, Daniel Pink + 1000s of participantsTapscott Group – www.dontapscott.comDon Tapscott + consultantsManagement Innovation Exchange - www.managementexchange.comGary Hamel, Polly Lebarre + 30,000 participantsInternational Society of Service Innovation Professionals - www.issip.orgUniversities worldwide, IBM, Cisco, HPService-Dominant Logic – www.sdlogic.netUniversities in USA & EuropeGlobal Drucker Forum – www.druckerforum.org
  7. But we are still quite in a fog about PurposeI am not talking about company missions, organization goals, or business targets, but purpose first on a human and individual level,And how organizations guide, understand and deliver purpose. More than that, what creates that sense of purpose that generates the Work Ethos I spoke of earlier? that level of intensity, commitment, execution, and constant striving in the face of challenge. ============ADD: Productivity hit
  8. Discover – ask people to describe 3-5 things that drive them and give them purpose, even things they can’t do yet or unrelated to their jobRefine – ask if their past/present working peers can affirm their passions Weigh – map readiness to work on their purpose and where it may fitHelp – Pair people of similar purpose as mentors or mentees to get them to readinessOffer – Make offers to move to a new role, or even offers to leave entirely
  9. What about:-- sharing Interest Maps – what are people interested in , explicit and inferred-- GTD and Personal activities, activity groups – --
  10. Hungarian Psychologist, Mihaly Csikzentsmihalyi pioneered the study of this state of mind and attitude. …when you become fully immersed, energized, and enjoying the process of the activityHe described this as being in a state of Flowintense and focused concentration on the present momentmerging of action and awarenessa loss of self-consciousness or worry about what people think of what you think or are doinga sense of personal control or agency over the situation or activitya distortion of temporal experience, one's subjective experience of time is alteredexperience of the activity as intrinsically rewarding, also referred to as autotelic experienceIn Zen philosophy, and in martial arts, you become the action, ultimately do not have to think about the steps needed to achieve it. Csikzenktsmihayli observed the same state of mind whether in athletic sports, art, or work activities