1. R A C H A S A M I E L - R A K A Y B I
PERSONAL DATA
 Address: 38, Zizinia Compound, New Cairo, Cairo, Egypt.
 Date of Birth: February 3rd, 1975.
 Nationality: Egyptian
 Religion: Moslem
 Telephone: 02 26 12 43 15
 Mobile : 0100 22 400 71
 Martial Status: Married
WORK EXPERIENCE
From March2000Till Date
WestGate Consultants
HR & Organizational DevelopmentManager
Provide support to supervisors and staff to develop the skills and
capabilities of staff.
 Responsible for developing and implementing OD programs for
organizations (clients) that align workforce with key business
strategies and initiatives.
 Attend meetings to consult with clients and other leadership to
identify business needs and required programs.
 Conduct analysis to determine staffing numbers, skills and needs
to other organizations to meet their objectives.
 Conduct analysis reports, surveys, restructuring and
organizational charts.
 Conduct organization diagnostic study alanysis.
 Partner with clients’ business managers and HR teams to provide
human resources and management solutions.
 Suggest, customize and develop appropriate training programs
that addresss client’s needs and requirements.
 Arrange for training programs, communicate with trainers and
consultants, prepare courses material, make necessary
reservations, attend and carry out course evaluation and
statistics.
 Conduct job analysis and job design.

2. 2
 Develop and prepare job descriptions, job specifications and job
tables.
 Design performance management and performance appraisal
programs as per clients’ needs and train staff on the performance
management and appraisal tools and process.
 Design templates and questionnaires for salary survey, conduct
data collection, validation and analysis and participate in the
salary survey final report.
 Receive and record job vacancy information from employers,
including details such as duties involved, working conditions,
hours, pay, any experience needed and accordingly
prepare shortlists of candidates for referral to prospective
employers.
 Consult with managers and supervisors concerning individual
employees or groups, identifying and resolving employee-related
matters or providing guidance and mediation on staffing
and management issues.
 Collecting, reviewing and analyzing documents obtained from
clients for different HR and Management projects and
assignments.
 Actions ensuring the continuity of services such as cancellation of
events and locating keys.
 Develop and implement a human resources plan and personnel
management policies and procedures.
 Promote workplace safety.
 Provide advice and assistance to staff and management on pay
and benefits systems
 Research and monitor human resource systems in other
organizations within the community.
 Explain and provisions of the personnel policy.
 Explain employment standards and legislation such as workers
compensation, labour standards and Fair Practice Act.
 Organize the transitional provisions of employee compensation,
pay and benefits.

3. 3
Assessment& CertificationManager
Provides leadership in planning and implementing a comprehensive
program for the delivery of assessment and certification services to
organizations to exesting and matriculated employees and coordinates the
assessment and certification processes. Provides a leadership role focusing
or utilizing assessment methodologies to ensure employees success and
provides analytical information to enhance instructional outcomes.
 Assist in the development of policies governing assessment; plans
and develops testing services to implement and enhance
initiatives of assessment and testing programs.
 Plans, develops and allocates staff and monitors resources to
support delivery of tests; supervises administration of tests.
 Reviews and recommends improvements and enhancements to
quality and consistency of assessment; plans, designs and
implements assessment services which interface/support
institutional mission and quality initiatives.
 Develops, implements, monitors and trains in the use of computer
applications, tracking, reporting and research; conducts and
reports research on assessment.
 Writes procedures, guidelines, summary reports; coordinates
delivery of assessment services to external groups; administers
standardized testing programs in accordance with guidelines.
 Assists in implementing the application of technology in delivery
of assessment services.
 Provides and supports professional development opportunities in
field of assessment.
 Coordinates closely and directly with the Human Resources and
Development Heads in other organizations.
 Informs internal and external constituents of current assessment
services through formal and informal marketing strategies;
maintains secure test materials and equipment.
From April 1996Till February2000
El MahdyCompanyforInvestment& TourismProjects
OfficeManager
 Reporting directly to the managing director.
 Responsible for office administration & office management.
 Organizing all incoming and outgoing work.
 Responsible for organizing & sorting all the paper wok assigned
by the managing director.

4. 4
 Supervises the activities performed in all work units within the
office, including office management.
 Arranging the inside meetings schedule & recording and
implementing all the meeting minutes.
 Assits in preparing weekly / monthly reports and plans.
 Supervises the achievement of the daily work assigned to the
subordinates by the managing director.
 Follow up of all pending activities with the outside vendors and
suppliers.
 Acts as a liaison between the managing director and the function
managers.
 Booking flights, scheduling appoinments and meetings
 Organizing all incoming and outgoing work
 Directs and maintains the establishment and activity of company
communication system such as: telephone, fax and mails.
 Prepare annual estimates of expenditure, maintain budgetary and
inventory controls and make recommendations to management.
 Provide and maintain accommodation and other facilities
including plant and equipment.
 Purchase office supplies.
 Responsible for all the materials and stocks control of the
company.
 Responsible for all administration work such as: monthly
achievement report, attendance sheet report.
 Supervise and coordinate activities of staff.
 Conduct orientation programs for new employees.
 Responsible for IT including (PC – Printers – Internet
maintenance – new version programs…. …etc.)
 Maintain management information systems (manual or
computerized).
 Make alterations to information already stored on a computer.
 Draw up detailed design documentation including charts and
diagrams that indicate the various components involved.
 Set up mail-merge functions to enable multiple letters to be
personalized or directed to individuals in a number of locations.
 Work with analysts on the feasibility and workability of a
conceptual design by taking technical specifications prepared by
the analyst and designing system components to meet the stated
need.

5. 5
 Research how IT systems are used and look at ways to improve
use and efficiency.
 Review and develop computer systems, computer languages, data
communication processes and user interface devices.
 Test new system components.
 Has all Financial responsibilities which includes financial reports,
payment section, monthly expenses report.
 Undertake other duties such as banking, credit control or payroll
functions.
 Review and answer correspondence.
 Inetrdepartemental communication & review.
 Handling complaints with customers.
EDUCATION
 Faculty of Commerce, Suez Canal University – Port-Said 1996.
TRAINING COURSES
 Economy in-a-box
 Strategic Management
 Banking Industrialisation
 Cost Conseshness
 The Day After Tomorrow
 Communication Skills
 Management Skills
 Working Under Pressure
 Intellectual Capital
 Challenges of Changes
 Business Etiquette
 Superior Quality Service
 Complaints Handling
 Customer Satisfaction
 Interpersonal Skills
 Leadership Program
 Loyality & Retention
 Mind Mapping
 Motivation

6. 6
 Negotiations Skills
 Presentation Skills
 Problem Solving & Decision Making
 Team Building
 Time Management
LANGUAGES
 English: Very Good Spoken & Written.
 French: Good Spoken & Written.
COMPUTER SKILLS
 Excellent computer knowledge of Ms Office, Word, Excel and
Power Point, Org Plus and Internet.