1. CURRICULUM VITAE OF RAQUEL GOMBARD
PERSONAL DETAILS
SURNAME : Gombard
NAME : Raquel
POSTAL ADDRESS : 12 Karpas Street, Goodwood,
Cape Town, 7460
TELEPHONE NO. : 084 555 2449
IDENTITY NO. : 7412290120088
DRIVERS LICENCE : Code 8 (Own Car)
LINGUISTIC ABILITY : English & Afrikaans (read, write and speak)
COMPUTER ABILITY : MS OFFICE 95, 98, 2000/2003/2007/2010
Arthurview, PES, SMS, Propos, RetailPro,
Foschini Jewellery Order System, BA System,
FIS, TFG Fabric Order System, Retek,
ITS System, MCBA, Just Enough, Avermedia
Shoppify Online, Joomla, DMK-ERP, Pastel Evolution,
Sage ERP 300 & RMS, PO Projections, Microsoft Visio 2013
AVAILIBILITY : 1 Month notice period
DESIRED SALARY : R32 000 – R38 000 pm
ACADEMIC PARTICULARS
LAST SCHOOL ATTENDED : Lenteguer Senior Secondary School
HIGHEST STANDARD PASSED : Matric 1993
SUBJECTS PASSED : English, Afrikaans, Typing, Accounting, Economics
Business Economics
HIGHEST EDUCATION
COLLEGE ATTENDED : Damelin College – Mowbray Campus
YEARS OF ATTENDANCE : Feb – August 2008
COURSE STUDIED : Purchasing and Supply Chain Management
(Distinction – 96%)
COLLEGE ATTENDED : ProteaTechnical College – Cape Town Campus
YEARS OF ATTENDANCE : 1994 – 1995
COURSE STUDIED : N4, N5 & N6 Secretarial/Computers
CASUAL EMPLOYMENT WHILE STUDYING
NAME OF COMPANY : WOOLWORTHS – MITCHELL’S PLAIN
(Sept 1994 – April 1996)
CASUAL POSITION : Sales Assistant – Menswear, lingerie, kiddies wear
Fitting room Assistant
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2. EMPLOYMENT EXPERIENCE
CURRENT EMPLOYMENT
NAME OF COMPANY : RALO COSMETICS PTY LTD.
CURRENT POSITION : IT Project Manager/Systems Analyst
(29 May 2009 – current)
CURRENT SALARY : R22 950
DUTIES
• Manage the IT department and software supplier’s helpdesk
• Source new Warehouse, Head Office & POS Software system and any other required software
• Facilitate and co-ordinate the Software rollout into Head office and stores
• Stock analysis per SKU and range, both internal and market related – Competitive shopping
• Recommendations on SKU changes in terms of discontinuations and range content
• Ensure all products are barcoded
• Source alternative suppliers for cosmetic and computer products & services
• Categorize and create relevant product descriptions and inventory classifications for all SKU’s
• Administer company website
• Administer company Facebook page
• Find solutions for providing information for a closed usergroup (eg. Franchisees)
• Provide system training for all stores and head office staff – Point of sale/Back
office/Website/Intranet/Printer systems/Microsoft Office/Pastel Evolution
• Write system software and hardware and technical training manuals
• Assist all stores with software, hardware related queries – office hours & after hours & weekends
• Setup computers for all new users in the company
• Administer and maintain all company systems, eg backup systems
• Install & setup CCTV software and hardware – Avermedia at all branch sites
• Assist stores with financial queries – eg. Float issues, bankables, sales, paid outs etc.
• Administer and maintain the company servers
• Install and manage server antivirus systems
• Resolve head office and store printer queries
• Install software on new computers
• Load promotions onto system & ensure that it imports at all branches
• Ensure that the head office and branch comms/syncs import and export
• Ensure financial year end roll over has been actioned and completed.
• Ensure Monthend roll overs are completed at branches and head office
• Ensure that all databases have been backed up on a daily basis
• Setup backups for all branch systems
• Maintain, update and administer the company online webstore
• Run and create pastel batches and import into Pastel
• Pastel / Sage / Propos administrator
• Reply to Facebook & online customer queries
• Maintain all head office network settings and connections
• Setup all router settings for all locations
• Setup all VPN solutions for regional offices
• Setup new users on the Server Active Directory
• Make & test network cables
• Resolve errors within MSSQL server databases
• Provide management reports on Software and hardware status for all locations
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3. REFERENCE : Neil – Propos Helpdesk Manager
TEL NO. : 083 647 8046
EMPLOYMENT EXPERIENCE
PREVIOUS FULL TIME EMPLOYMENT
NAME OF COMPANY : HENECK SACKS PTY LTD.
PREVIOUS POSITION : Merchandise Planner/Buyer
(19 Sept 2005 –12 Dec 2008)
DUTIES
• DIVISIONS: Stationery, Cosmetics, Party, Watches, Jewellery, Stickers, Arts & Crafts,
Homewares, Toys, Camping, Gifting, Xmas Décor, Confectionery & Sweets & Tools.
(5000 line items in total)
• Weekly analysis of sales reports to track sales, sell thru, inventory and weeks of supply
• Evaluate monthly OTB by category and determine replenishment of stock
• Category maintenance & range reviews
• Sourcing – obtaining of quotations
• Initiate and action warehouse stock transfers
• Overseas travel – Hong Kong – attending trade fairs and international supplier visits
• Order expediting and follow-ups
• Supplier maintenance and ranking
• Weekly out of stocks maintenance
• Shipment stock maintenance
• Analyze items for Classic & TCS promotions
• Listing new items on the in-house system for ordering
• Planning range display modules for stores
• Cost Price negotiations – Locally and internationally
• Instructing and actioning all repacking and barcoding requirements
• Timeous placement of orders locally and internationally
• Managing markdowns of slow selling, aged and discontinued items
• Store visits and comparative shopping
• Selling, Cost Price and GP adjustments
• Ensure that TCS & Khoki replenishes stock to their stores
• Analyzing inventory, fast and slow sellers to ensure stores get the appropriate merchandise
• Stock maintenance within the warehouse
• Work closely with the Category Manager and the Sales team
• Instruct and action recalls with regard to defective and slow selling items
• Managing the department website – updating of all information
• Managing the departments Buyers Assistants workloads
• Analysis of information and sales tracking recommendations for improvement
• Quality Control – Inspection of production samples and preproduction samples for approval
• Perform colour, size and packaging analysis to ensure that the right goods are bought in the right
specifications
• Liaising with warehouse, stores and suppliers, courier companies, accounts and logistic department.
• Identify trends to develop merchandise direction relevant to the Crazystore target market
and price point structure
REFERENCE : Shan Roman – Merchandise & Operations Director
TEL NO. : (021) 505 5551
REASON FOR LEAVING : Changed career.
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4. EMPLOYMENT EXPERIENCE
PREVIOUS FULL TIME EMPLOYMENT
NAME OF COMPANY : THE CRAZYSTORE HEAD OFFICE
PREVIOUS POSITION : Merchandise Promotions Controller
(17 March 2003 –16 September 2005)
DUTIES
• Allocating stock to current, new and revamped stores
• Inter Branch Transferring (IBT) stock to and around stores/regions
• Authorise and release all promotional orders
• Processing customer orders and Crazy query sheets
• Assisting with the selection of promotional items
• Selling, Cost Price and GP adjustments
• Checking TCS margins
• Loading promotional and normal selling prices for Crazystores
• Liaising with warehouse, stores and suppliers, courier companies, area managers and Heneck Sacks
buying department.
REFERENCE : Patty Samuel - Merchandise Supervisor
TEL NO. : (021) 505 5500
REASON FOR LEAVING : Inter company transfer – Position of Merchandise
Planner/Buyer at Heneck Sacks
____________________________________________________________________________________
NAME OF COMPANY : CAPE TECHNICON- Cape Town Campus
PREVIOUS POSITION : Exams Administrator – Exam Dept.
(Contract Position)
(23 Oct 2002 – 07 Feb 2003)
DUTIES
• Capturing all student’s marks onto the in-house Technikon system (ITS)
• Ensuring that all exam question papers is received from lecturers and sent for printing.
• Ensuring that all exam books and stationery is sent to the relevant exam locations
• Reception duty (i.e. Assisting students with general queries, printing academic statements, etc.
• Filing of all written books, mark sheets, year marks, etc.
• General admin functions
• Ensuring that all written exam books is sent to the internal/external moderators for moderation
• Printing of all student reports and exam admission permits
• Assisting the Registrar with all admin functions.
• Assisted in the International Office (registering foreign students, etc.)
REFERENCE : Irma Simons – Exams Dept. Head
TEL NO. : (021) 460 - 3141
NAME OF COMPANY : TRUWORTHS HEAD OFFICE
(01 July 2002 – 10 Oct 2002)
PREVIOUS POSITION : Merchandise Assistant
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5. REFERENCE : Marion Petersen
TEL NO. : (021) 460 - 7611
REASON FOR LEAVING : Was expected to work late every night but
but could not as I had an 18mth old baby to care for.
EMPLOYMENT EXPERIENCE
PREVIOUS FULL TIME EMPLOYMENT
NAME OF COMPANY : TFG APPARREL SUPPLY COMPANY
PREVIOUS POSITION : Snr. Fabric Administrator – Logistics Dept.
(8 May 2000 – June 2002)
DUTIES
• Follow-up on fabric deliveries (local and import)
• Update FIS system with vessel and despatch details and sampling details
• Ensure that shipping dept has orders for payment
• Make up of hanging files for all orders placed
• Ensure that there is sufficient production time for garment make-up and notify all concerned
regarding any changes to garment delivery date.
• Update marking and grading production spreadsheet
• Checking and distribution of all new orders to all concerned parties
• Check in all offbulk and prebulk sampling received from agents and import suppliers
• Prioritise delivered orders for cloth store
• Make sure fabric is ready for issuing to CMT’S (Factories) for garment make-up
REASON FOR LEAVING : Accepted a position at Truworths Head Office
NAME OF COMPANY : STERNS RETAIL JEWELLERS (H/O)
PREVIOUS POSITION : Snr Buyers Assistant
(08 May 1996 – 30 Sept 1999)
(01 Nov 1999 – 30 April 2000) CONTRACTED
DUTIES
• Assume responsibility for the procurement and placing of orders
• Prepare faxes to obtain quotes from suppliers
• Compare prices and confirm orders using information from buying sheets onto the system
• Update range plans with new costs and new styles and its computer numbers
• Obtain samples and diamonds for ranges
• Follow-up on merchandise/orders
• Pull figures from in house system (Arthur View) and sort onto a spreadsheet
• Prepare boards for presentations
• Liaise with suppliers and other departments (e.g. Distribution centre, etc.)
• Reconciling deliveries of orders
• Allocate specific merchandise to specific stores
• Compiling weekly sales figures
REASON FOR LEAVING : Inter company transfer to TFG Manufacturing
REFERENCES
REFERENCE : Shan Roman – Logistics & Operations Director
TEL. NO. : (021) 505 5551 or 082 882 8680
REFERENCE : Andre Raath – Schindler Marketing Director/Lecturer
TEL NO. : 082 389 5606
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6. REFERENCE : Faizel Dodgen – Thumb JHB Warehouse Manager
TEL NO. : (011) 626 9540
REFERENCE : Tony Skeens – TFG Logistics Dept Manager
TEL NO. : 076 411 4746
REFERENCE : Donovan Sives– Khusela Technical Director
TEL NO. : 083 660 5869
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7. REFERENCE : Faizel Dodgen – Thumb JHB Warehouse Manager
TEL NO. : (011) 626 9540
REFERENCE : Tony Skeens – TFG Logistics Dept Manager
TEL NO. : 076 411 4746
REFERENCE : Donovan Sives– Khusela Technical Director
TEL NO. : 083 660 5869
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