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Certified Facilitators and Coaches 
Public Workshop 
Mumbai: 16-17th Jan 2014 
Bangalore: 30-31th Jan 2014 
Building Robust Emotionally Intelligent Leadership: Emotional Intelligence 
and Leadership Styles specifically designed for Senior Managers and 
Leadership Teams
Emotional Intelligence 
Emotional Intelligence has emerged over the last 20 years, in parallel to greater 
knowledge about how the brain works – neuroscience - into an established science that 
enables individuals to better manage their personalities, behaviours and innate skills 
towards maximising personal performance and enabling the improved performance of 
others. This is especially important for people in senior leadership roles. 
Learning Outcomes 
On completion of this programme, participants will be able to more effectively lead the 
people around them to higher levels of individual and organizational performance, using 
an understanding and practice of Emotionally Intelligent Leadership. 
Specifically, participants completing this programme will be able to: 
1. Demonstrate a greater understanding of EI & how it can positively impact the 
performance of a leader and the people around him/her. 
2. More effectively manage their own emotions and behaviours. 
3. Improve various leadership style skills and be able to determine which leadership 
style they should use in particular circumstances. 
4. Use a coaching leadership style to apply coaching skills to drive people 
development, performance, and culture. 
5. Use new EI skills and leadership styles to influence required changes in the climate 
and culture of their organisation. 
Modules 
Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership 
Module 2: Emotional Intelligence and Leadership Styles 
Module 3: Shaping Culture - Creating a Performance Enhancing Culture 
Duration 
Two days live classes and two group coaching calls on action learning (one per fortnight) 
Investment 
Actual Cost: Rs 60,000/- plus ST 
Early Bird 10 % discount (Up to 10 days from date of Workshop): Rs 54,000/- plus ST 
3-5 Seats per Organisation: 5 % discount 
6-8 Seats per Organisation: 7.5 % discount 
Seats limited to 16 participants
Detailed Course Content 
Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership 
 This session provokes learning and reflection on the changing demands of employees and the business environment in 
a fast changing world and why this demands that we take a different attitude to leadership as a consequence. 
 We also look at our default leadership characteristics and how neuroscience can help us learn to overcome negative 
attributes. 
 A questionnaire and group analysis provides participants with an opportunity to understand how they each learn best – 
another step on the way to self-awareness. 
 Importantly, this module focuses clearly on the ‘how to’ develop the desirable characteristics of an inspirational leader. 
Module 2: Emotional Intelligence & Leadership Styles 
 An introduction to Emotional Intelligence and how this breaks down into competencies related to Awareness and 
Management of Self and Others. 
 The module aims to create understanding of how the capabilities which underlie these competencies can combine to 
characterise different leadership styles. 
 Participants start to improve self-awareness by identifying EI strengths and development areas and also their natural 
leadership styles and which styles they might wish to work on. We also discuss when, where and how to use the 
different styles. 
 This session looks at the basics behind coaching, how to develop skills for everyday use and how it can be used 
effectively in line management. Applicable to any situation, attendees learn to use a simple coaching model to develop 
awareness, responsibility and results! 
Module 3: Shaping Culture - Creating a Performance Enhancing Culture 
 We explain the relationship between leadership, climate and culture and the characteristics of a performance-enhancing 
culture. 
 Participants engage in an exercise to identify the actual and ideal culture of the organisation and then consider the role 
of the leader and the individual in developing a performance-enhancing culture. 
 This session provides more opportunities to hone your leadership coaching skills in a safe environment to prepare you 
to use the coaching style in the work place. 
 Also plan how you can continue to work together in pairs or teams to support each other in improving your coaching 
capability in the future and help develop the whole organisation into a coaching culture. 
Methodology 
The programme is highly experiential and uses a combination of facilitation, coaching, learning 
exercises, case studies, delegate examples, and discussion sessions. In the company of senior and 
accomplished peers, participants develop the competence and confidence to use the various 
principles and techniques demonstrated and used in the programme.
About Facilitator 
Col Pavan Bakshi (Retd) 
Col Pavan Bakshi (Retd) is a certified trainer from Army War College, Military College of 
Telecom Engineering and has been a trainer in the prestigious Indian Military Academy, 
Dehradun on leadership development, transition and crisis management. 
Pavan is a leadership facilitator and coach and is: 
 Certified Faculty of Leadershape, UK on building twenty first century leader’s by using 
an integrated model of the Six Leadership Styles (Daniel Goleman), and building 
emotional intelligence and GROW model. 
 Certified on Marshall Goldsmith Stakeholder Centered Coaching: Guaranteed and 
measurable Leadership Growth. 
 Certified level 3 global faculty on Robin Sharma’s “Lead without a Title” system in India 
and South Asia. 
 Certified from Results Coaching Systems (Now NeuroLeadership Group) on “Results 
Certificate on Coaching Skills”, “Coach Toolkit” (a set of tools to assist client’s stretch 
their thinking, paradigms, improve EQ and performance) and Executive Coaching 
(integration business and personal developmental needs). 
 Certified Project Management Professional, from Project Management Institute. 
He has been a master trainer with FranklinCovey,India and South Asia and facilitated workshops on Seven Habits of Highly Effective 
People, Five Choices, Great Leaders, Great Teams and Great Results, Speed of Trust and 4 Disciplines of Execution. He has been a 
master facilitator and assessor for certifying participants in being accredited as coaches from the Neuroleadership Group, India and 
South Asia and recognised by ICF and conducted workshops in building Coaching Skills for Leader’s. 
He has facilitated workshops and initiatives in companies like IBM, TAFE, Ericsson, Kodak Life Insurance, ING Life, Mahindra Finance, 
Sundaram Finance, Godrej, Mastek , Tata Capital, GAIL, Advisory Board, Citrix India and Singapore, Ranbaxy, EMC, Broadcom, Syntel, 
Akzo Nobel, HP, Target, British Gas, Cairns India, Sri Lanka Telecom, Aditya Birla Group, Honda Scooters, Fortis Hospitals, Glenmark, 
Ericsson, JCB, Baxter,FIS, Capgemeni, Kuoni Travels among many other companies. 
His coaching experience spans 700+ hours and extends from coaching senior executives in leadership positions in multinational 
companies to large Indian corporate organisations in functional areas of sales, business development, operations, R & D, projects, supply 
chain management and HR. He has also coached business heads in achieving business targets and their leadership development. Pavan 
specialises in the field of performance, growth, leadership, crisis, transition and change management coaching. He is highly outcome 
focussed and uses models and frameworks for working with executives within organisational contexts. His recent clients have been 
Senior Vice President, Head R & D(Business & IT Consulting ),Vice President ,Marketing, MNC (Manufacturing), Senior Vice President 
Production, (Manufacturing),National Head Supply Chain Management (Telecom Infrastructure), Head Operations (Mobile Networks), 
Regional Head (Insurance), National Head Government Services(MNC Bank), Small Business Owners with turnovers from 50-200 Crores, 
Head Infrastructure Projects( Real Estate). 
In corporate life, he has also worked in prestigious organizations like Ascot Hotels and Resorts (Real Estate Company-A sister concern of 
Mc Donald India), Bharti Airtel and Infratel Limited, Ericsson India Ltd and Viom Networks Ltd (A Tata Group Company) as Senior Vice 
President, in national and leadership positions. He has been instrumental in the areas of business growth, managing transition, creating 
and managing new business streams, lead and deploy mobile networks, managing merger and acquisitions. 
He is a B Tech in Telecom and Electronics, Master in Strategy & Defense Studies, Madras University and done Executive MBA from XLRI, 
Jamshedpur.

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Emotional Intelligence _ Bangalore

  • 1. Certified Facilitators and Coaches Public Workshop Mumbai: 16-17th Jan 2014 Bangalore: 30-31th Jan 2014 Building Robust Emotionally Intelligent Leadership: Emotional Intelligence and Leadership Styles specifically designed for Senior Managers and Leadership Teams
  • 2. Emotional Intelligence Emotional Intelligence has emerged over the last 20 years, in parallel to greater knowledge about how the brain works – neuroscience - into an established science that enables individuals to better manage their personalities, behaviours and innate skills towards maximising personal performance and enabling the improved performance of others. This is especially important for people in senior leadership roles. Learning Outcomes On completion of this programme, participants will be able to more effectively lead the people around them to higher levels of individual and organizational performance, using an understanding and practice of Emotionally Intelligent Leadership. Specifically, participants completing this programme will be able to: 1. Demonstrate a greater understanding of EI & how it can positively impact the performance of a leader and the people around him/her. 2. More effectively manage their own emotions and behaviours. 3. Improve various leadership style skills and be able to determine which leadership style they should use in particular circumstances. 4. Use a coaching leadership style to apply coaching skills to drive people development, performance, and culture. 5. Use new EI skills and leadership styles to influence required changes in the climate and culture of their organisation. Modules Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership Module 2: Emotional Intelligence and Leadership Styles Module 3: Shaping Culture - Creating a Performance Enhancing Culture Duration Two days live classes and two group coaching calls on action learning (one per fortnight) Investment Actual Cost: Rs 60,000/- plus ST Early Bird 10 % discount (Up to 10 days from date of Workshop): Rs 54,000/- plus ST 3-5 Seats per Organisation: 5 % discount 6-8 Seats per Organisation: 7.5 % discount Seats limited to 16 participants
  • 3. Detailed Course Content Module 1: Leadership in the 21st Century: Raising Self Awareness and Inspirational Leadership  This session provokes learning and reflection on the changing demands of employees and the business environment in a fast changing world and why this demands that we take a different attitude to leadership as a consequence.  We also look at our default leadership characteristics and how neuroscience can help us learn to overcome negative attributes.  A questionnaire and group analysis provides participants with an opportunity to understand how they each learn best – another step on the way to self-awareness.  Importantly, this module focuses clearly on the ‘how to’ develop the desirable characteristics of an inspirational leader. Module 2: Emotional Intelligence & Leadership Styles  An introduction to Emotional Intelligence and how this breaks down into competencies related to Awareness and Management of Self and Others.  The module aims to create understanding of how the capabilities which underlie these competencies can combine to characterise different leadership styles.  Participants start to improve self-awareness by identifying EI strengths and development areas and also their natural leadership styles and which styles they might wish to work on. We also discuss when, where and how to use the different styles.  This session looks at the basics behind coaching, how to develop skills for everyday use and how it can be used effectively in line management. Applicable to any situation, attendees learn to use a simple coaching model to develop awareness, responsibility and results! Module 3: Shaping Culture - Creating a Performance Enhancing Culture  We explain the relationship between leadership, climate and culture and the characteristics of a performance-enhancing culture.  Participants engage in an exercise to identify the actual and ideal culture of the organisation and then consider the role of the leader and the individual in developing a performance-enhancing culture.  This session provides more opportunities to hone your leadership coaching skills in a safe environment to prepare you to use the coaching style in the work place.  Also plan how you can continue to work together in pairs or teams to support each other in improving your coaching capability in the future and help develop the whole organisation into a coaching culture. Methodology The programme is highly experiential and uses a combination of facilitation, coaching, learning exercises, case studies, delegate examples, and discussion sessions. In the company of senior and accomplished peers, participants develop the competence and confidence to use the various principles and techniques demonstrated and used in the programme.
  • 4. About Facilitator Col Pavan Bakshi (Retd) Col Pavan Bakshi (Retd) is a certified trainer from Army War College, Military College of Telecom Engineering and has been a trainer in the prestigious Indian Military Academy, Dehradun on leadership development, transition and crisis management. Pavan is a leadership facilitator and coach and is:  Certified Faculty of Leadershape, UK on building twenty first century leader’s by using an integrated model of the Six Leadership Styles (Daniel Goleman), and building emotional intelligence and GROW model.  Certified on Marshall Goldsmith Stakeholder Centered Coaching: Guaranteed and measurable Leadership Growth.  Certified level 3 global faculty on Robin Sharma’s “Lead without a Title” system in India and South Asia.  Certified from Results Coaching Systems (Now NeuroLeadership Group) on “Results Certificate on Coaching Skills”, “Coach Toolkit” (a set of tools to assist client’s stretch their thinking, paradigms, improve EQ and performance) and Executive Coaching (integration business and personal developmental needs).  Certified Project Management Professional, from Project Management Institute. He has been a master trainer with FranklinCovey,India and South Asia and facilitated workshops on Seven Habits of Highly Effective People, Five Choices, Great Leaders, Great Teams and Great Results, Speed of Trust and 4 Disciplines of Execution. He has been a master facilitator and assessor for certifying participants in being accredited as coaches from the Neuroleadership Group, India and South Asia and recognised by ICF and conducted workshops in building Coaching Skills for Leader’s. He has facilitated workshops and initiatives in companies like IBM, TAFE, Ericsson, Kodak Life Insurance, ING Life, Mahindra Finance, Sundaram Finance, Godrej, Mastek , Tata Capital, GAIL, Advisory Board, Citrix India and Singapore, Ranbaxy, EMC, Broadcom, Syntel, Akzo Nobel, HP, Target, British Gas, Cairns India, Sri Lanka Telecom, Aditya Birla Group, Honda Scooters, Fortis Hospitals, Glenmark, Ericsson, JCB, Baxter,FIS, Capgemeni, Kuoni Travels among many other companies. His coaching experience spans 700+ hours and extends from coaching senior executives in leadership positions in multinational companies to large Indian corporate organisations in functional areas of sales, business development, operations, R & D, projects, supply chain management and HR. He has also coached business heads in achieving business targets and their leadership development. Pavan specialises in the field of performance, growth, leadership, crisis, transition and change management coaching. He is highly outcome focussed and uses models and frameworks for working with executives within organisational contexts. His recent clients have been Senior Vice President, Head R & D(Business & IT Consulting ),Vice President ,Marketing, MNC (Manufacturing), Senior Vice President Production, (Manufacturing),National Head Supply Chain Management (Telecom Infrastructure), Head Operations (Mobile Networks), Regional Head (Insurance), National Head Government Services(MNC Bank), Small Business Owners with turnovers from 50-200 Crores, Head Infrastructure Projects( Real Estate). In corporate life, he has also worked in prestigious organizations like Ascot Hotels and Resorts (Real Estate Company-A sister concern of Mc Donald India), Bharti Airtel and Infratel Limited, Ericsson India Ltd and Viom Networks Ltd (A Tata Group Company) as Senior Vice President, in national and leadership positions. He has been instrumental in the areas of business growth, managing transition, creating and managing new business streams, lead and deploy mobile networks, managing merger and acquisitions. He is a B Tech in Telecom and Electronics, Master in Strategy & Defense Studies, Madras University and done Executive MBA from XLRI, Jamshedpur.