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Customer Engagement Raveolution - Dennis Fois
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Customer Engagement Raveolution - Dennis Fois
1.
2.
3.
Emotion?
4.
CHALLENGER BRANDS
5.
SAY MY NAME,
SAY MY NAME The rise of personalisation
6.
DIGITAL……..BEHAVIOUR
7.
CONTENT
8.
Me, My Selfie
and I
9.
A DIFFERENT PERSPECTIVE:
INSIDE OUT VS. OUTSIDE IN
10.
WHERE DO WE
START?
11.
12.
“AS WE LOOK
AHEAD IN TO THE NEXT CENTURY, LEADERS WILL BE THOSE WHO EMPOWER OTHERS.”
13.
Empower your customers
and employees
14.
What are you
hoping to achieve by looking back
15.
LET’S GET REAL...
REAL… change REAL… conversations REAL… creative REAL… time!
16.
Being proactive is
the foundation of the other successful habits
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