SlideShare a Scribd company logo
1 of 60
Ecommerce Unleashed Presented   by ANMsoft Technologies
Ecommerce Verticals  C2C B2B B2C  eCommerce Customer exchanges like eBay Business 2 Business Systems Business to Customer
eCommerce: A Multi Channel Approach Via SMS Via Call Center Via Web Web/Mobile   Newspaper   Television / Radio   Via Mobile Via IVR Order Placement Access Channels
S E R V I C E STORE FRONT (Web / Call Center / Mobile / IVR) STORE MANAGEMENT (Admin / Vendor) SM Integration Layer CRM ERP / Loyalty / Payment /External O M S L O G I S T I C S ACCOUNTING Technology  Management CRM, Call Centers Outbound/ Inbound Sales Service & Delivery management Future Enhancements, Maintenance, Support, design  Products, Pricing, Catalogue Fulfillment Offline / Online Ecommerce Sub-Systems
End to End eCommerce
OctaShop™ Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OctaShop ™   Highlights: Complete Platform Capabilities Reliability Functionality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OctaShop ™   End to End eCommerce Offline Store Online Store Front Call Center ERP Pricer Promotion Engine Rule Engine Order Management System 3 rd  Party  Integration Gateway Seller Interface OctaShop ™  Admin
OctaShop Modules Behavior Online  Marketing   Order  Management System  Merchant Panel  Web Store Front Vendor Panel  Administrative Panel  Call Center  CRM Admin  B2B  B2C Affiliates   ,[object Object],[object Object]
OctaShop ™  An advanced eCommerce experience Seller Buyer Application Service Providers Easy reach to desired product Rich Usability Interfaces Web 2.0 Features Detailed price information Order Management System Offline store integration Customizable Storefront Desktop store manager Comprehensive Control Panel Unlimited Cataloguing Rich information capture Quick buy process Advanced Gift Registry Advanced Narrow Filters Multiple payment modes Loyalty, GC and DC Cross Selling, Up Selling Buyer Behavior Analysis
Key Functional Components
Diverse Product Supported Books &  Magazines Travel offers Flowers & Gifts Apparels Electronic &  Home Appliance Our dynamic platform allows addition of new categories relatively easily Gift Coupons Audio / Video Services Subscriptions Club  Memberships
Dynamic Store Front  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Easy approach to Relevant Information Product Buyer’s CART
Integrated, Intelligent Search ,[object Object],[object Object],[object Object],[object Object],[object Object],Priority based search within  information fields Product Name, Title, Description Search fired across different Systems like Auctions, Catalogues, 3 rd  Party System Category limited Catalogue limited ,[object Object],[object Object]
Targeted Dynamic Promotions Engine Promotions embedded in templates Complete control and display and usage Targeting based on Rules / Catalogue/ Category Product Promotions Catalogue Promotions Seller Promotions Ad Banner Promotions
Advance Attribute Based Filters
Comparison Between Different Products
Multi Parametric Ratings and User Reviews ,[object Object],[object Object]
Service Selling Capability
Compete Integrated Content Management System
Occasion/Event Planner ,[object Object]
SEO Optimized URL’s ,[object Object]
Enhanced Buying Process  Provide Ship/ Bill Address Choose Shipping Mode Select Gift Option Enter gift related details Identify Pricing Select Payment Option Enter GC/DC/Loyalty Review and PAY Template based customizable process with capability to showcase promotions at every step
Buyer Shopping Cart Guest/ Registered User capability with complete customization
Advanced Pricing and Discounts Product Base Price Currency Dependent Price Item based price change Seller Discount Delivery Location based price change Product Discount Catalogue Discount Price Add On, Tax,  Surcharge, Commissions Global Discounts Rule Based  price variation OctaShop™ Supports complex price with rule based discounting Buyer Member Discount Rule based Discount
Payment Infrastructure Supported OctaShop™ Supports all online and offline payment modes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HDFC
Contact Center System
Contact Center Module ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Center Interface Comprehensive Order, Lead, and Support Management with complete CTI Integration and 360 view of customer
Other Capabilities
Other Additional Features- Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Automatic Shipper Allocation Product Seller/Shipper  A  Seller/Shipper C  Seller/Shipper B  Preferred Seller/Shipper   Inventory Product- Vendor Check Shipping City- Vendor Check Preferred- Vendor Check Inventory- Vendor Check Order Allocated – Seller A/B/C  Location
Distributed Open Source Application Architecture
Order Management System
Order Management System Offline Orders Online Orders MIS Reports Business Intelligence Reports Data Synchronization with ERP Financial, Sales, Settlement, Reconciliation Reports Vendor Reports Order Processing Work Flow A complete Workflow based Order Management Solution Vendor Order Management Interface
Buyer Interaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analytics and Reporting
Comprehensive Reporting Ability using Pentaho ,[object Object],[object Object]
Complete Charting and Scheduling Capability ,[object Object]
Dashboards Support with Drill Downs The dashboard can be drilled down till various levels to see the details under each bracket.
Pivot Table Based Complete Analysis The analysis tool can be configured to analyze the variance between the budgeted and actual expenses, sales etc.
Complete Admin Management
Comprehensive Mall Administration Single point control of Complete Application All Application modules management User friendly easy navigation control panel for admin
Process Screen ,[object Object],[object Object]
Complete GC/DC Management  Multiple GC/DC Generation GC/DC Management( Cancellation/ Expiry)
GC /DC Reports Formats Various GC/DC Reports for Tracking and Analysis
Seller Store Management eShop Management Catalogue Design, Definitions and Preferences Order Management Accounting, Settlement, Logistics Management Buyer Interaction, Review and  Rating, Enquiries, Mailers, etc.  Promotions, Products, Offers Schemes, Discounts,  Price Add-on
Admin User Security   USER ID ROLE PAGE COMMAND SECURITY FILTERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Highly Secure and Role Based Access
More offerings by ANMsoft  for Best Practice eCommerce
eCommerce Requirement Ecommerce Online Marketing Operations Call Centers
Online Marketing Buyer Search Engines Networking Community Blogs Mailers Ads Online  Marketing Sellers Online  Marketing
Elements of Online Marketing ONLINE MARKETING STRATEGIC AD MAKING SEO MAILER MARKETING OFFLINE PROMOTIONS BOOSTING TRAFFIC Blogging Business Networking PPC Rich Media
Operations Operations Ecommerce Portal Operations Order Processing Call Center Set Up
Order Processing Product ordered by the buyer Order Processing Delivery to the Buyer ORDER PROCESSING STEPS 1.Order Registration 2.Order Verification 3.Payment Received 4.Listing deliverables from the stores
Ecommerce Portal Operations Portal Operations Uploading items Managing Products Revising Categories & Catalogues Addition of Festival Offers & Schemes Promotions
Call Centers Call Center CRM Application Provide trained ecommerce professionals for support calls. Inbound (Getting calls) / Outbound (Calling for sales) Consolidated Buyer View
Distributed Application Architecture
Road Map ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Number One Choice for All Your IT Service Needs  Technology Focus Relationship-Centric Focus Process Focus Thank You

More Related Content

What's hot

Guide: Omni-Channel Order Management by Raymark
Guide: Omni-Channel Order Management by RaymarkGuide: Omni-Channel Order Management by Raymark
Guide: Omni-Channel Order Management by RaymarkRaymark
 
A winning sales and marketing strategy for erp businesses
A winning sales and marketing strategy for erp businessesA winning sales and marketing strategy for erp businesses
A winning sales and marketing strategy for erp businessesRoadmap ERP
 
Sales Force Automation System Commtex Solutions Sfa
Sales Force Automation System   Commtex Solutions SfaSales Force Automation System   Commtex Solutions Sfa
Sales Force Automation System Commtex Solutions SfaSOUMIIK MITRAA
 
Global innovations new brochure 2016
Global innovations new brochure 2016Global innovations new brochure 2016
Global innovations new brochure 2016Sajid Hussain
 
Boosting Airport Non-Aeronautical Revenues
Boosting Airport Non-Aeronautical RevenuesBoosting Airport Non-Aeronautical Revenues
Boosting Airport Non-Aeronautical RevenuesConcessionaire Analyzer+
 
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...ecommerce poland expo
 
Sales Automation: Lead to Quote
Sales Automation: Lead to QuoteSales Automation: Lead to Quote
Sales Automation: Lead to Quotesimplecrm2016
 
Sales Force Automation
Sales Force AutomationSales Force Automation
Sales Force AutomationSahana Bose
 
Competition Analysis, for RETAILERS
Competition Analysis, for RETAILERSCompetition Analysis, for RETAILERS
Competition Analysis, for RETAILERSGeorge Krasadakis
 
Field assist introduction
Field assist introductionField assist introduction
Field assist introductionapurv21
 
Sales force automation - Unitedworld School of Business
Sales force automation - Unitedworld School of BusinessSales force automation - Unitedworld School of Business
Sales force automation - Unitedworld School of BusinessArnab Roy Chowdhury
 
Retail jini - Revenue Generator and Collaborator Opportunity
Retail jini - Revenue Generator and Collaborator Opportunity Retail jini - Revenue Generator and Collaborator Opportunity
Retail jini - Revenue Generator and Collaborator Opportunity Hitesh Thakkar
 
Argility iRIS Brochure
Argility iRIS BrochureArgility iRIS Brochure
Argility iRIS BrochureRachel Bates
 

What's hot (18)

Chapter Iv Crm
Chapter Iv CrmChapter Iv Crm
Chapter Iv Crm
 
Guide: Omni-Channel Order Management by Raymark
Guide: Omni-Channel Order Management by RaymarkGuide: Omni-Channel Order Management by Raymark
Guide: Omni-Channel Order Management by Raymark
 
A winning sales and marketing strategy for erp businesses
A winning sales and marketing strategy for erp businessesA winning sales and marketing strategy for erp businesses
A winning sales and marketing strategy for erp businesses
 
Sales Force Automation System Commtex Solutions Sfa
Sales Force Automation System   Commtex Solutions SfaSales Force Automation System   Commtex Solutions Sfa
Sales Force Automation System Commtex Solutions Sfa
 
E Business
E BusinessE Business
E Business
 
Gl brochure 2016
Gl brochure 2016Gl brochure 2016
Gl brochure 2016
 
Global innovations new brochure 2016
Global innovations new brochure 2016Global innovations new brochure 2016
Global innovations new brochure 2016
 
Boosting Airport Non-Aeronautical Revenues
Boosting Airport Non-Aeronautical RevenuesBoosting Airport Non-Aeronautical Revenues
Boosting Airport Non-Aeronautical Revenues
 
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...
XV Targi eHandlu SCENA C nr 5 -user.com- Grzegorz Warzecha "Profilowanie użyt...
 
Sales Automation: Lead to Quote
Sales Automation: Lead to QuoteSales Automation: Lead to Quote
Sales Automation: Lead to Quote
 
Sales Force Automation
Sales Force AutomationSales Force Automation
Sales Force Automation
 
Competition Analysis, for RETAILERS
Competition Analysis, for RETAILERSCompetition Analysis, for RETAILERS
Competition Analysis, for RETAILERS
 
Field assist introduction
Field assist introductionField assist introduction
Field assist introduction
 
Sales force automation - Unitedworld School of Business
Sales force automation - Unitedworld School of BusinessSales force automation - Unitedworld School of Business
Sales force automation - Unitedworld School of Business
 
Retail jini - Revenue Generator and Collaborator Opportunity
Retail jini - Revenue Generator and Collaborator Opportunity Retail jini - Revenue Generator and Collaborator Opportunity
Retail jini - Revenue Generator and Collaborator Opportunity
 
Argility iRIS Brochure
Argility iRIS BrochureArgility iRIS Brochure
Argility iRIS Brochure
 
4 6 burns
4 6 burns4 6 burns
4 6 burns
 
RMS - Presentation-V1
RMS -  Presentation-V1RMS -  Presentation-V1
RMS - Presentation-V1
 

Viewers also liked

Viewers also liked (7)

E commerce presentation
E commerce presentationE commerce presentation
E commerce presentation
 
E commerce business models
E commerce business modelsE commerce business models
E commerce business models
 
Online shopping ppt by rohit jain
Online shopping ppt by rohit jainOnline shopping ppt by rohit jain
Online shopping ppt by rohit jain
 
E-Commerce PPT
E-Commerce PPTE-Commerce PPT
E-Commerce PPT
 
Online shopping presentation
Online shopping presentationOnline shopping presentation
Online shopping presentation
 
E commerce ppt
E commerce pptE commerce ppt
E commerce ppt
 
E commerce
E commerceE commerce
E commerce
 

Similar to Octa Shop Presentation Rev 8

in.store Platform Presentation
in.store Platform Presentationin.store Platform Presentation
in.store Platform PresentationAlbert Yaraliev
 
Net suite+crm+++customer+presentation[1]
Net suite+crm+++customer+presentation[1]Net suite+crm+++customer+presentation[1]
Net suite+crm+++customer+presentation[1]Craig Beak
 
Top 10 Best Practices For E Commerce Success For Wholesale
Top 10 Best Practices For E Commerce Success For WholesaleTop 10 Best Practices For E Commerce Success For Wholesale
Top 10 Best Practices For E Commerce Success For WholesaleLima Consulting Group
 
Novosales - Capability statement
Novosales - Capability statementNovosales - Capability statement
Novosales - Capability statementNovosales
 
How To Choose The Right Multi Vendor Website Builder.pdf
How To Choose The Right Multi Vendor Website Builder.pdfHow To Choose The Right Multi Vendor Website Builder.pdf
How To Choose The Right Multi Vendor Website Builder.pdfStoreHippo
 
Gl brochure 2016 final (4)
Gl brochure 2016 final (4)Gl brochure 2016 final (4)
Gl brochure 2016 final (4)Sajid Hussain
 
SuiteStation - Netsuite Development,Customization and Consulting Company Profile
SuiteStation - Netsuite Development,Customization and Consulting Company ProfileSuiteStation - Netsuite Development,Customization and Consulting Company Profile
SuiteStation - Netsuite Development,Customization and Consulting Company ProfileSunny K
 
Novosales - Capability Statement
Novosales - Capability StatementNovosales - Capability Statement
Novosales - Capability StatementKaushal Kumar
 
Introduction to infimind reformics erp system
Introduction to infimind reformics erp systemIntroduction to infimind reformics erp system
Introduction to infimind reformics erp systemAvinash Gupta
 
Vtiger: the case for analytic CRM
Vtiger: the case for analytic CRMVtiger: the case for analytic CRM
Vtiger: the case for analytic CRMAlberici Andrea
 
Current Company overview
Current Company overviewCurrent Company overview
Current Company overviewmas_71
 
Iksula End to End Solution
Iksula End to End SolutionIksula End to End Solution
Iksula End to End SolutionIksula
 
TrafficTrackers presentation - Collecting Data at Every Automotive Sales Event
TrafficTrackers presentation - Collecting Data at Every Automotive Sales EventTrafficTrackers presentation - Collecting Data at Every Automotive Sales Event
TrafficTrackers presentation - Collecting Data at Every Automotive Sales EventEdward Luby
 

Similar to Octa Shop Presentation Rev 8 (20)

in.store Platform Presentation
in.store Platform Presentationin.store Platform Presentation
in.store Platform Presentation
 
Net suite+crm+++customer+presentation[1]
Net suite+crm+++customer+presentation[1]Net suite+crm+++customer+presentation[1]
Net suite+crm+++customer+presentation[1]
 
PragmasysConsulting
PragmasysConsultingPragmasysConsulting
PragmasysConsulting
 
Top 10 Best Practices For E Commerce Success For Wholesale
Top 10 Best Practices For E Commerce Success For WholesaleTop 10 Best Practices For E Commerce Success For Wholesale
Top 10 Best Practices For E Commerce Success For Wholesale
 
Novosales - Capability statement
Novosales - Capability statementNovosales - Capability statement
Novosales - Capability statement
 
How To Choose The Right Multi Vendor Website Builder.pdf
How To Choose The Right Multi Vendor Website Builder.pdfHow To Choose The Right Multi Vendor Website Builder.pdf
How To Choose The Right Multi Vendor Website Builder.pdf
 
programas de afiliacao brasil
programas de afiliacao brasilprogramas de afiliacao brasil
programas de afiliacao brasil
 
Gl brochure 2016 final (4)
Gl brochure 2016 final (4)Gl brochure 2016 final (4)
Gl brochure 2016 final (4)
 
SuiteStation - Netsuite Development,Customization and Consulting Company Profile
SuiteStation - Netsuite Development,Customization and Consulting Company ProfileSuiteStation - Netsuite Development,Customization and Consulting Company Profile
SuiteStation - Netsuite Development,Customization and Consulting Company Profile
 
Novosales - Capability Statement
Novosales - Capability StatementNovosales - Capability Statement
Novosales - Capability Statement
 
Web Based Point of Sale System – WebBPoS
Web Based Point of Sale System – WebBPoSWeb Based Point of Sale System – WebBPoS
Web Based Point of Sale System – WebBPoS
 
Introduction to infimind reformics erp system
Introduction to infimind reformics erp systemIntroduction to infimind reformics erp system
Introduction to infimind reformics erp system
 
Vtiger: the case for analytic CRM
Vtiger: the case for analytic CRMVtiger: the case for analytic CRM
Vtiger: the case for analytic CRM
 
Current Company overview
Current Company overviewCurrent Company overview
Current Company overview
 
Iksula End to End Solution
Iksula End to End SolutionIksula End to End Solution
Iksula End to End Solution
 
TS Overview seated
TS Overview seatedTS Overview seated
TS Overview seated
 
TrafficTrackers presentation - Collecting Data at Every Automotive Sales Event
TrafficTrackers presentation - Collecting Data at Every Automotive Sales EventTrafficTrackers presentation - Collecting Data at Every Automotive Sales Event
TrafficTrackers presentation - Collecting Data at Every Automotive Sales Event
 
Customized Shopping Cart Solutions
Customized Shopping Cart SolutionsCustomized Shopping Cart Solutions
Customized Shopping Cart Solutions
 
wCart
wCartwCart
wCart
 
X-Cart
X-CartX-Cart
X-Cart
 

Octa Shop Presentation Rev 8

  • 1. Ecommerce Unleashed Presented by ANMsoft Technologies
  • 2. Ecommerce Verticals C2C B2B B2C eCommerce Customer exchanges like eBay Business 2 Business Systems Business to Customer
  • 3. eCommerce: A Multi Channel Approach Via SMS Via Call Center Via Web Web/Mobile Newspaper Television / Radio Via Mobile Via IVR Order Placement Access Channels
  • 4. S E R V I C E STORE FRONT (Web / Call Center / Mobile / IVR) STORE MANAGEMENT (Admin / Vendor) SM Integration Layer CRM ERP / Loyalty / Payment /External O M S L O G I S T I C S ACCOUNTING Technology Management CRM, Call Centers Outbound/ Inbound Sales Service & Delivery management Future Enhancements, Maintenance, Support, design Products, Pricing, Catalogue Fulfillment Offline / Online Ecommerce Sub-Systems
  • 5. End to End eCommerce
  • 6.
  • 7.
  • 8. OctaShop ™ End to End eCommerce Offline Store Online Store Front Call Center ERP Pricer Promotion Engine Rule Engine Order Management System 3 rd Party Integration Gateway Seller Interface OctaShop ™ Admin
  • 9.
  • 10. OctaShop ™ An advanced eCommerce experience Seller Buyer Application Service Providers Easy reach to desired product Rich Usability Interfaces Web 2.0 Features Detailed price information Order Management System Offline store integration Customizable Storefront Desktop store manager Comprehensive Control Panel Unlimited Cataloguing Rich information capture Quick buy process Advanced Gift Registry Advanced Narrow Filters Multiple payment modes Loyalty, GC and DC Cross Selling, Up Selling Buyer Behavior Analysis
  • 12. Diverse Product Supported Books & Magazines Travel offers Flowers & Gifts Apparels Electronic & Home Appliance Our dynamic platform allows addition of new categories relatively easily Gift Coupons Audio / Video Services Subscriptions Club Memberships
  • 13.
  • 14. Easy approach to Relevant Information Product Buyer’s CART
  • 15.
  • 16. Targeted Dynamic Promotions Engine Promotions embedded in templates Complete control and display and usage Targeting based on Rules / Catalogue/ Category Product Promotions Catalogue Promotions Seller Promotions Ad Banner Promotions
  • 19.
  • 21. Compete Integrated Content Management System
  • 22.
  • 23.
  • 24. Enhanced Buying Process Provide Ship/ Bill Address Choose Shipping Mode Select Gift Option Enter gift related details Identify Pricing Select Payment Option Enter GC/DC/Loyalty Review and PAY Template based customizable process with capability to showcase promotions at every step
  • 25. Buyer Shopping Cart Guest/ Registered User capability with complete customization
  • 26. Advanced Pricing and Discounts Product Base Price Currency Dependent Price Item based price change Seller Discount Delivery Location based price change Product Discount Catalogue Discount Price Add On, Tax, Surcharge, Commissions Global Discounts Rule Based price variation OctaShop™ Supports complex price with rule based discounting Buyer Member Discount Rule based Discount
  • 27.
  • 29.
  • 30. Contact Center Interface Comprehensive Order, Lead, and Support Management with complete CTI Integration and 360 view of customer
  • 32.
  • 33. Automatic Shipper Allocation Product Seller/Shipper A Seller/Shipper C Seller/Shipper B Preferred Seller/Shipper Inventory Product- Vendor Check Shipping City- Vendor Check Preferred- Vendor Check Inventory- Vendor Check Order Allocated – Seller A/B/C Location
  • 34. Distributed Open Source Application Architecture
  • 36. Order Management System Offline Orders Online Orders MIS Reports Business Intelligence Reports Data Synchronization with ERP Financial, Sales, Settlement, Reconciliation Reports Vendor Reports Order Processing Work Flow A complete Workflow based Order Management Solution Vendor Order Management Interface
  • 37.
  • 39.
  • 40.
  • 41. Dashboards Support with Drill Downs The dashboard can be drilled down till various levels to see the details under each bracket.
  • 42. Pivot Table Based Complete Analysis The analysis tool can be configured to analyze the variance between the budgeted and actual expenses, sales etc.
  • 44. Comprehensive Mall Administration Single point control of Complete Application All Application modules management User friendly easy navigation control panel for admin
  • 45.
  • 46. Complete GC/DC Management Multiple GC/DC Generation GC/DC Management( Cancellation/ Expiry)
  • 47. GC /DC Reports Formats Various GC/DC Reports for Tracking and Analysis
  • 48. Seller Store Management eShop Management Catalogue Design, Definitions and Preferences Order Management Accounting, Settlement, Logistics Management Buyer Interaction, Review and Rating, Enquiries, Mailers, etc. Promotions, Products, Offers Schemes, Discounts, Price Add-on
  • 49.
  • 50. More offerings by ANMsoft for Best Practice eCommerce
  • 51. eCommerce Requirement Ecommerce Online Marketing Operations Call Centers
  • 52. Online Marketing Buyer Search Engines Networking Community Blogs Mailers Ads Online Marketing Sellers Online Marketing
  • 53. Elements of Online Marketing ONLINE MARKETING STRATEGIC AD MAKING SEO MAILER MARKETING OFFLINE PROMOTIONS BOOSTING TRAFFIC Blogging Business Networking PPC Rich Media
  • 54. Operations Operations Ecommerce Portal Operations Order Processing Call Center Set Up
  • 55. Order Processing Product ordered by the buyer Order Processing Delivery to the Buyer ORDER PROCESSING STEPS 1.Order Registration 2.Order Verification 3.Payment Received 4.Listing deliverables from the stores
  • 56. Ecommerce Portal Operations Portal Operations Uploading items Managing Products Revising Categories & Catalogues Addition of Festival Offers & Schemes Promotions
  • 57. Call Centers Call Center CRM Application Provide trained ecommerce professionals for support calls. Inbound (Getting calls) / Outbound (Calling for sales) Consolidated Buyer View
  • 59.
  • 60. Number One Choice for All Your IT Service Needs Technology Focus Relationship-Centric Focus Process Focus Thank You