This document discusses the importance of non-verbal communication and body language in effectively communicating messages. It provides examples of how gestures, facial expressions, eye contact, handshakes, and body posture can convey meanings like emotions, attitudes, trust and dominance. Proper non-verbal communication skills are important for success in personal and professional interactions.

1. NON VERBAL COMMUNICATION
HELPS MAKE
COMMUNICATION MORE
EFFECTIVE
Slides By Rana Usman Sattar
Student Of BBA(Hons)
PMAS Arid Agriculture University Rawalpindi
Gmail: ranaa.usman@gmail
Facebook: usman.shan86@yahoo.com

2. SOFTEN
• S SMILE
• O OPEN POSTURE
• F FORWARD LEAN
• T TOUCH
• E EYE CONTACT
• N NOD

3. BEWARE THROUGH OUT YOUR LIFE OF
JUDGING PEOPLE BY THEIR APPEARANACE
JAPANESE PROVERB

4. Money has a Direct Relation
with the Gesture
Wrinkled purse make wrinkled
faces.

5. BE CAREFUL ABOUT YOUR BODY
LANgUAgE
• In spite of your intelligence you may not get a
job.
• Even though you are not a best scorer, you
may get a good job by your nonverbal
behavior

6. Before people started speaking
languages.
Gestures
were the only medium of
communication & of revealing one’s
intensions

7. Gesture may not inborn
as crying , shouting etc.
some gestures
However are genetic;
where as some are learnt
and
few are related to one’s culture

8. Strictly speaking
between
60 to 80% of our message
is
communicated
through our
body language

9. What is physiognomy?
The interpretation of outward
appearance,
especially
The feature of the face to discover
a person’s predominant
Temper & Character.

10. Fear

12. Anger

13. Surprise

14. Happiness

15. Disgust

16. Sadness

17. Telling a Lie

18. Attention

19. Fear or Frustration

20. Winning Face

21. Eyes gives us a definite impression
about a person in front of us

23. Eyes which can find out the behavior

24. Eye contact

25. Eye contact signals need for affiliation,
an involvement with the other person

26. Eye is the
window of the
mind

27. Maintaining good eye contact shows
respect and interest
in
what they have to say.

28. Hands –Arms - Palms
• Hand : The lowest part of the arm , below the
wrist and including the fingers.
• Arms : One of the two upper limbs of a human
being
• Palms: The soft fleshy part of the hand
between the fingers and the wrist which is
covered with many lines

29. Palm facing down indicates
Telling some body to sit down
or
stopping some body

30. Facing up position
(gesture of submission)
FACING DOWN POSITION
(REQUEST WITH AUTHORITY )

31. Hand shake
(shook hand)

32. Submission

33. Dominance

34. Equality

35. Double Handed Shake
Trust and affection
Intimate friends or relatives

36. Globe Hand Shake
The person initiating such a gesture offers his
right hand to the person in front for hand
shake and then puts left his trustworthiness

37. Finger tip hand shake
It show that there is a lack of trust
in the self and in the other person

38. Stiff Arm Thrust
A person wishes to keep the other
at a distance

39. Dead fish handshake
There is no warmth feeling.
It is life less

40. When a person rubs his palms together
he is communicating something
positive
News of success
Cheerful

41. Raised Thumbs
Ok

42. Locked fingers (clenching)
Frustrated & is adopting negative attitude

43. If a person Sits back , crosses his arms
and legs, it is definite that his decision
is negative

44. Folding of one or both the arms across
the chest is an indication
Coming threat or occurrence
of some undesirable event

45. Stand arm cross gesture is common
When one is among strangers and presume
insecure

46. Suppose arm are gripped tightly it
indicates
The person is waiting for a call or anxious
to know a thing that is unfamiliar

47. Folding arms indicates the social
status also
Boss intends to speak to his juniors

48. Locking of the leg one over the
other indicates that the person is
unsure of himself/herself and is
feeling insecure
Nervous ,negative attitude

49. One leg is crossed neatly over the
other usually the right over the left

52. But, I know!
What about you?

53. Presented by
Chef. Vbharathan