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                                                 Annual
                                           Training Plan
                                                      2013

                                                 Join The
                                            to Become a      Leader
Li fe t i m e Le ar n in g • Bu il d i n g S u c c e s s • Towa rds Globaliza tion
www.eibfs.ae




       Delivering Excellence
in Banking and Finance Continuous
      Education Since 1983
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Enrich Your Skills…
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Chairman’s Message 


                        We are pleased to introduce the new Annual Training Plan 2013. The plan focuses
                        on supporting the Banking and Finance institutions in UAE to maximize their
                        zcontinuous efforts to upgrade the skills and competencies of their human
                        resources, and enable them to provide excellent services and innovative products.

                        The new 2013 Training Plan has several distinguished features, at the forefront is
                        the application of a scientific approach to meet the existing and future needs of
                        the Banking and Finance sector, and helping it flourish in a turbulent environment
                        characterized by various challenges, hence sustaining its growth and enhancing its
                        contribution to our national economy.

The opening of the new Dubai branch during the year 2012 widens the geographical coverage of the plan,
and it represents an additional location to Sharjah, Abu Dhabi and the other locations, where training is
going to be offered.

The introduction of e-training programs for the first time in the Training Plan 2013 is an exemplary feature
of the plan and its success. In addition, other programs that will be offered include, a first annual meeting
on (Corporate Governance) in collaboration with a reputable international organization.

This is coupled with the expansion in Leadership Development programs, workshops, round tables and
professional certificate programs. According to the plan, a new specialized certificate will be offered in
Retail Banking.

Cooperation with regional and international distinguished Banking and Financial institutions is maintained
to reinforce our plans to follow best practices in training and development in the region. It is worth
mentioning here that we are developing our training and educational programs by introducing new
professional programs in vital areas of the Banking and Finance sector such as Credit Management,
Banking Operations, Compliance Awareness and Anti – Money Laundering Awareness.

We will also introduce new graduate and post- graduate programs in the Banking and Finance field. I would
like to take this opportunity and encourage all Banking and Finance institutions to benefit from the (480)
programs included in the Plan.

At the end, I hope that the 2013 Training Plan will ease the way to achieving our objective of enhancing the
capabilities of professionals in the Banking and Finance sector in UAE.


Mohammed Al Nuaimi
Chairman




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GM’s Message 


                      The 2013 Annual Training Plan has taken a quantum leap compared to the 2012
                      training plan; with the inclusion of (11) new programs in several training areas to
                      meet the requirements of the Banking & Finance Sector. This brings the total
                      number of new programs to (480) training programs, presenting an (18.5%)
                      increase compared to the 2012 training plan. (155) programs will be organized and
                      offered in our new branch in Dubai representing (32.2%) of the total no. of programs
                      in 2013 plan. In addition to the existing branches of Sharjah, Abu Dhabi and other
                      locations such as Al-Ain and Al-Fujairah, we will be augmenting our geographical
                      representation by offering the programs for the first time in Ras Al Khaimah.
                      Extended English Language programs running twice a week for 1 month will be
                      introduced for the first time in our Dubai Campus as evening sessions. This has been
introduced in response to meet the requirements of the Banking & Financial institutions.

This year we are also introducing e-learning opportunities for about (3600) bank professionals
representing (10%) of the total number of bank employees through the provision of (65) e-training
programs.

A new specialized international certificate in Retail Banking will be offered for the first time in 2013, in
collaboration with Lafferty International.

Leadership Development programs aiming at developing Leaders are also included in our 2013 plan; these
programs will be offered in collaboration with prestigious schools/organizations such as Darden Business
School, Virginia University, Harvard University, and the Banking & Financial Institutes in Bahrain, Saudi
Arabia & Kuwait. The Leadership development programs (LDP) will also be organized and offered once a year
in 2013 at Darden Business education institutions, USA in collaboration with the Banking and Finance
Institutes in Saudi Arabia & Bahrain.

We are also changing the interface of our training portal to make it more user-friendly and flexible. All banks
will be able to create their own customized reports on their staff nominations, nominees’ attendance and
export that information to their Training Systems.

In addition to the Training Programs, EIBFS also offers short term Diploma programs and a Bachelors
degree in Banking & Finance.

Throughout the development of this plan, our staff has been involved closely with HR & Training Managers
in the Banking & Finance sector - and I take this opportunity to thank to all the employees in the Banking
& Finance sector who participated in bringing this plan together.

Lastly, I would like to encourage all employees in the Banking & Finance sector to take advantage of this
opportunity by enrolling in these programs and development activities which are included in the 2013
Annual Training Plan.

With the amazing growth in the Banking & Finance sector, the expansion of businesses, large scale and
small scale industries, the demand for qualified professionals have been increasing manifolds over the
years. EIBFS is committed to keeping itself abreast with the increasing requirements of this sector and
providing training programs that caters to the needs of the Banking & Finance professionals.

Jamal Al Jassmi
General Manager




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About Us


The Emirates Institute for Banking & Financial Studies (EIBFS) stands out amongst its contemporaries, being
the sole provider of specialized knowledge and enhanced learning experiences to the banking and financial
sector in UAE, since its establishment in 1983.

EIBFS offers a wide range of training and academic programs that cater for the needs of banking,
insurance, exchange and finance sectors. Thereby upgrading the knowledge and skills of current
professionals, as well as creating a pool of UAE nationals capable of pursuing careers in the industry.

Our Vision
To be a leading institution in providing world-class education and training in banking and finance at local,
regional and international level.

Our Mission
 To constantly provide excellent banking and financial human development programs to the satisfaction
  of our customers.
 To contribute effectively towards emiratization in the banking and finance sector.
 To upgrade and disseminate specialized knowledge in the banking and finance sector.
 To promote scientific research in banking & finance sector.

Our Objectives
 To raise the standard of performance of the workforce employed in the banking sector.
 To qualify the UAE Nationals for successful careers in the banking & financial sector.
 To attract UAE Nationals who are not employed in Banks, train them to apply the concepts and meth­
  ods of banking, thereby augmenting the existing pool of skilled national human resource.

EIBFS Values
 Professionalism (including quality) Excellency
 Integrity
 Team spirit
 Accountability
 Transparency (including openness)
 Creativity
 Quality
 Lifetime learning
 Building success
 Towards globalization

Training
The EIBFS since inception is engaged in designing and delivering short-term training programs annually
that focus on imparting knowledge and promoting skills to banking and financial sector employees. The
annual training plan is considered one of the major methods used by EIBFS to achieve its objectives, vision
and strategic plan in qualifying the competent banking staff and clients, to meet the growing needs of the
banking and financial industry at the national and international levels.




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Conferences/Symposiums/Round Table Meeting

The EIBFS organizes important symposiums, roundtable meetings, workshops and conferences annually on
topical issues featuring eminent international speakers. It also organizes international conferences every
two years which are attended by important delegates from UAE and different parts of the world.

EIBFS is offering services and facilities to banks members/non-members on leasing basis.




EIBFS Sharjah: 

 Training Halls:
  18 training halls with different learning
  styles (workshop style, U-shape, etc.)
  which can accommodate around 15–30
  participants
 Meeting Halls:
  2 meeting halls which can accommodate
  up to 12 people
 Auditorium:
  2 auditoriums which can accommodate
  out 175–370 people
 Computer Lab:
  4 computer labs which can accommodate
  up to 20 people




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EIBFS Abu Dhabi:


Training Halls:
  16 training halls with different learning styles
  (workshop style, U-shape, etc..) which can
  accommodate around 15–30 participants
 Auditorium:
  1 auditorium which can accommodate up to
  400 people
 Computer Lab:
  3 computer labs which can accommodate up to
  20 – 25 people




EIBFS Dubai:
 Training Halls:
   40 training halls with different learning styles
  (workshop style, U-shape, ..etc) which can
  accommodate around 15–30 participants
 Meeting Halls:
  2 meeting halls which can accommodate upto
  12 people
 Auditorium:
  1 auditorium which can accommodate upto
  1030 people
 Computer Lab:
  8 computer labs and 5 English language labs




All our facilities are specially designed and equipped with latest audio-visual aids and
internet access

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The Library


Our Library provides various training and learning tools such as: books, periodicals, references, video tapes,
compact discs and electronic databases.

Library Services:
Online Catalogue: Online search can be conducted (through the Internet) in the Library’s collection
Islamic Financing Information Service (IFIS): It is a database that offers specialized information on
  Islamic banking & finance including reports, research and studies etc.
Reuters Database
Zawya Database: offers financial information, and information about the Gulf cooperation council
 countries and Arab countries.




Training Policies and Procedures:

Training Hours and Attendance
We kindly request all our trainees to attend regularly and be punctual. Our Training programs are conducted
from 8:30–14:00. If you are unable to attend or will be late, please notify the Training Department.

Attendance reports will be viewed by your Banks through our online training portal. Certificates will not be
issued to those who absent themselves for more than 20% of the total duration of the course.

Kindly be informed that names printed on the certificate will be exactly printed the same way as entered
to our online Training portal. Please ensure that your name is being entered correctly (or as desired) to our
portal by your Bank. The Training Department will not be held responsible to re-print any certificate due to
name errors.

Cafeteria Facilities
Complimentary Tea and coffee are available in our 3 campuses.

Prayer Room
Prayer Rooms are available for males & females in our 3 campuses; Sharjah, Dubai and Abu Dhabi.

Smoking is Forbidden
Smoking is a hazard to health and a cause of discomfort to your non-smoking colleagues and staff. Smok­
ing in the institute is totally forbidden.

Mobiles
To avoid disturbances during training, we request all participants to kindly TURN OFF mobiles while in the
training room

We wish you a valuable training experience with us…




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How to get to EIBFS?
Sharjah Branch
Working Hours: Sunday – Thursday
08:00- 15:00 & 16:30-21:00
opposite to Sharjah Immigration, P.O Box 4166, Sharjah, UAE
Tel : (06) 5728880, Fax :(06) 5723983/5728080
Email: training@eibfs.com




                                                                                                                                                                                                                                 Ajman
    Sharjah Campus
                                                                                  R/A Sharjah
                                                                                                           Al Estiqlal
                     Rolla




                                                                                                           Square
                                                                                                                                                                                                                                     University Road




                                                                                                                                                                                                                          Road
                                                                                                                                                                                                                 Al Wahda
                                                                                                Immigration


                                                                                                                                                               King Abdul Aziz Street                                             King Abdul Aziz Street




                                                                                                                                                                                                        Bridge
                                                                                                                               Central
                                                                                                                               Bank
                                                                                                             Estaqlal street
       dge




                                                                                                                                                                Abu Shagra




                                                                                                                                                                                                             a
                                                                                                                                                                Park



                                                                                                                                                                                                     Al Wahd
    Rolla Bri




                                                                                                                                              King Faisal Street
                                                                                                                                                                                           Sharjah




                                      Direction From Sharjah
                                      (Fish Market Bus Stand)

                                                                                                                                                                                         Dubai




                                      Direction From Dubai 





Abu Dhabi Branch
Working Hours: Sunday – Thursday
08:00- 15p00 & 16:30-21:00
Mouroor Street, EIBFS Building,P.O Box 7108, Abu Dhabi, UAE
Tel : (02) 4464666, Fax : (02) 4457700/4435222
Email: training@eibfs.com

                            Eastern Ring

                            Road Exit 8


                                                          Estern R
                                                                                  ing Roa
                                                                                           d

                                                                                                                                                    Estern R                                                             Abu Dhabi Campus
                                                                                                                                                               ing Roa
                                                                                                                                                                         d
                                                Al Nahyan
                   Street




                                                                                                                                                                                                                                                       Zayed
                                                                                                                                                                                                                                                               Bridge
                  Delma




                                                                                                                                                                                                          eet




                                                                             ra         Ministry of                                           The Emirates Centre
                                                                          oo
                                                                                                                                                                                                 Sada Str




                                                                                     Youth Centre and                                         for strategic studies
                                                                                                                                                                                                                                                                Street




                                                    M      am                     Community Development                                            & Research
                                                 Al                                                                                                                         HCT
                                                                                                                                                                                                                                         21st Street




                                                                                                                                                                          Abu Dhabi
                                                                                                                                                                         Men’s College
                                                                                                                                                                                                                                                                  23rd
                                                                                                                                                                                                     Al
                                                                                                 IPIC




                                                                                                                                                                                          eet
                                                                                                                                                                                           19 Str




                                                  New Airport Road
                                                                                                             4th Street                            Muroor Road
                                                                                Al Itihad                                                                             Abu Dhabi
                                                                              News Papper
          reet




                                                                                                                                                                      Fire Bridge
                                                                15th Street
        13th St




                                                                                                                               17 th Street




                                                                                                                                               Al Jazeera Sports
                                                                                                                                                & Cultural Club
                                                                                                 Al Itihad


          Old Airport Road
                                            Shaikh Rashid Bin Sae
                                                                                       ed Al Maktoum st.
                                                                                                                                                          Airport Road
                                                   Mohd. Bin Khalifa St




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Dubai Branch
Working Hours: Sunday – Thursday
08:00- 15:00 & 16:30-21:00
Dubai Academic City, Al Ruwayyah Road,
Opposite Zayed University,P.O Box 341400, Dubai, UAE
Tel :(04) 6070444, Fax: (04) 3206644
Email: training@eibfs.com

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Index




   11
Annual Training
Plan 2013             17
                  Banking Science       31
                                                         45
                  & Operations
                  Programs           Credit
                                     Management
                                     Corporate &
                                     Project Finance


  55
                                     Programs          Banking English
                                                       Programs



  Treasury &          71
                                       83
  Investment
  Programs
                  Marketing Sales

                                                         99
                  & Customer
                  Service Programs
                                     Human Resources
                                     Management &
                                     Leadership
                                     Programs
                                                       Islamic Banking

 111                                                   Programs




  E-banking        121
  Applications
  Programs                           139
                                                       145
                  Risk Management
                  & Compliance
                  Programs            Leadership
                                      Development
                                      Programs          Academic &
                                                        Professional
                                                        Certif icate
                                                        Programs
www.eibfs.ae




                                  Annual Training
                                  Plan 2013
Annual Training

  Plan 2013
www.eibfs.ae




Annual Training Plan 2013

Banking Science & Operations Programs
Code   Course Name                                       Sharjah                                       Abu Dhabi                           Dubai                              Al Ain      Fujairah
1101   Bank Guarantees                                   Jan 13-14 | Jun 30- Jul 1                     Jan 27-28 | Sep 15-16               Jan 22-23 | Sep 10-11
1102   Banking Practice and Law in UAE                   Jan 20-22 | Jun 23-25                         Feb 17-19 | Nov 10-12               Jan 29-31 | Oct 8-10
1104   Economics for Bankers                             Feb 10-12 | Sep 22-24                         Jan 6-8 | Jun 30- Jul 1             Apr 2-4 | Dec 10-12
1105   IFRS                                              Apr 21-22 | Oct 6-7                           May 19-20                           Apr 9-11 | Oct 29-30
1106   Introduction to Banking Products and Operation    Jun 16-18                                     Mar 31 -Apr 2 | Oct 6-8             Jan 8-10 | Jun 25-27               Mar 17-19
1108   Principles of Internal Audit in Banks             May 19-21                                     Oct 20-22                           Mar 12-14
1109   Retail Banking                                    Apr 28-29 | Jun 2-3                           Mar 3-4 | May 26-27                 May 14-15 | Dec 24-25              Dec 8-9     Mar 31 -Apr 1
1110   Statistics for Bankers                            Mar 31 -Apr 2                                 Feb 24-26                           May 28-30
1111   Trade Finance- Basic                              Feb 3-5 | Sep 8-10 | Mar 17-19 (A)            Jan 20-22 | Sep 29-Oct 1            Jan 15-17 | May 7-9 | Sep 17-19    May 12-14   Feb 10-12
1112   Trade Finance-Advanced                            Mar 3-4 | Sep 29-Oct 1 | Nov 10-12            Mar 17-19 | Nov 24-26               Apr 16-18 | Oct 22-24
1113   Documents Examination (ISBP)                      Apr 7-9 | Nov 24-26                           Dec 8-10                            Jun 18-20 | Dec 17-19
1114   SWIFT Messaging                                   Apr 14-15                                     Jun 9-10                            Apr 23-24


 Credit Managemet Corporate & Project Finance Programs
Code   Course Name                                       Sharjah                                      Abu Dhabi                           Dubai                               Al Ain      Fujairah
1201   Basic Financial Calculations                      Jan 27-29 | Sep 22-24 (A)                    Mar 3-5                             Nov 26-28
1202   Credit Appraisal Techniques                       Feb 3-5 | Jun 9-11                           Jan 27-29 | Jun 30- Jul 2           Apr 16-18 | Nov 12-14
1203   Credit Management                                 Mar 10-12 | Sep 15-17                        Apr 28-30 | Oct 27-29               Feb 26-28 | Dec 17-19
1204   Financial Statement Analysis Basic                May 26-28 | Nov 10-12                        Jan 13-15 | May 5-7                 Mar 12-14 | Oct 1-3                 Mar 3-5     Jan 20-22
1205   Problem Loan Management                           Jan 6-8 | Apr 28-30                          Feb 24-26 | Oct 6-8                 Jan 29-31 | Nov 19-21
1206   Project Financing                                 May 5-7 | Oct 20-22                          May 12-14                           Apr 23-25 | Dec 24-26
1207   Real Estate Finance                               Jan 20-22                                    Feb 3-5                             May 14-16
1209   Syndicated Loans                                  Mar 17-18                                    Feb 17-18                           Apr 9-10
1210   Working Capital Finance                           Jun 23-24                                    Sep 22-23                           Sep 10-11
1211   Financial Statement Analysis - Advanced NEW       Mar 24-26 | Nov 24-26                        May 19-21 | Dec 15-17               Jun 11-13 | Oct 8-10
1212   SME Finance      NEW                              Dec 15-16                                    Jun 16-17                           Dec 10-11



 Banking English Programs
Code   Course Name                                      Sharjah                                       Abu Dhabi                           Dubai                               Al Ain      Fujairah
1301   General Business Communication                   Jan 27-29 | Nov 17-19                         Mar 17-19 | Dec 8-10                Apr 16-18 | Dec 17-19               Feb 17-19   Oct 27-29
1302   English for Bankers I                            Jan 13-17 | Apr 7-11 | Jun 9-13               Jan 27-31 | May 5-9 | Oct 6-10      Feb 10-14 | May 19-23 | Nov 10-14
1303   English for Bankers II                           Feb 3-7 | May 5-9 | Sep 29-Oct 3 | Dec 8-12   Feb 10-14 | Jun 16-20 | Nov 17-21   Mar 3-7 | Jun 23-27 | Nov 24-28
1305   English Speaking Skills                          Feb 24-28 | Oct 6-10                          Mar 10-14 | Sep 22-26               Mar 17-21 | Oct 20-24
1306   Business Writing                                 Mar 10-11 | Dec 22-23                         Mar 24-25 | Oct 27-28               Apr 21-22 | Nov 5-6                 Sep15-16    Jun 2-3
1307   Report Writing Skills                            Mar 24-25 | May 26-27                         Apr 28-29 | Sep 8-9                 Jan 8-9 | Sep 24-25




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Annual Training Plan 2013

Banking English Extended Programs (Evening Classes)
Code   Course Name                                                     Dubai
1308   English Course- Entry Level NEW(PRE/POST ASSESSMENT REQUIRED)   Feb  (4, 6, 11, 13, 18, 20, 25, 27 )
       {Extended programs running twice a week for a duration          May (6, 8, 13, 15, 20, 22, 27, 29)
       of 4 weeks}                                                     Sept ( 9, 11, 16, 18, 23, 25, 30, Oct 2)


1309   English Course- Intermediate Level NEW (PRE/POST ASSESSMENT)    Mar (4, 6, 11, 13, 18, 20, 25, 27)
       {Extended programs running twice a week for a duration          Jun   (3, 5, 10, 12, 17, 19, 24, 26)
       of 4 weeks}                                                     Nov   (4, 6, 11, 13, 18, 20, 25, 27)

 Treasury and Investment Programs
Code   Course Name                                                     Sharjah                                    Abu Dhabi                   Dubai                   Al Ain       Fujairah
1401   Assets and Liabilities Management                               Mar 3-5                                    Feb 17-19                   Jan 15-17
1403   Business Valuation                                              Feb 10-12                                  Mar 31 -Apr 2               Jun 18-20
1404   Capital Markets and Money Markets                               Mar 17-18 | Sep 8-9                        Jan 27-28                   Feb 24-26 | Jul 2-3     Apr 14-15
1405   Foreign Exchange Basic                                          Feb 24-26 | Apr 21-23                      Jan 13-15 | Sep 8-9         Mar 12-14 | May 28-30   Nov 17-19
1406   FX and Money Markets-Advanced                                   Mar 24-26 | Jun 9-11                       Nov 17-19                   Oct 8-10 | Nov 5-7
1407   Derivatives                                                     Jun 16-17                                  May 12-13                   Jun 5-6
1408   Investment Banking                                              Mar 31 -Apr 2                              Jun 30- Jul 2 | Mar 17-19   Mar 26-28 | Nov 26-28
1409   Portfolio Management & Mutual Funds                             Sep 29-Oct 1                               Jun 9-11                    Feb 19-21
1410   Private Banking                                                 Oct 6-7                                    Nov 24-25                   Apr 30 - May 1
1411   Stock Market Analysis & Valuation                               Jun 23-25                                  Oct 6-8                     Nov 12-14               Sep 8-10
1412   Treasury Management                                             Jan 6-8                                    Apr 21-23                   Oct 29-31
1413   Fixed Income Analysis                                                                                      Mar 10-11                   Dec 17-18
1414   Structured Products                                             Jun 2-3                                    Oct 20-21
1415   Corporate Banking                                               May 26-28 | Sep 22-24                      Dec 22-24                   May 21-23 | Jun 25-27


 Marketing Sales & Customer Service Programs
Code   Course Name                                                      Sharjah                                   Abu Dhabi                   Dubai                   Al Ain      Fujairah
1501   Achieving Teller Excellence                                      Jan 6 | Sep 15                            Apr 7-8 | Sep 15            Jun 5 | Nov 12
1502   Breakthrough Customer Service                                    Nov 10-11                                 Jan 20-21 | Nov 10 -11      Jan 8-9 | Sep 17-18     Feb 3-5     Dec 15-16
1504   Customer Relationship Management Corporate                       Feb 3-4                                   May 12-13 | Sept 29-30      Feb 12-13 | Oct 22-23
1505   Customer Relationship Management Retail                          Jan 20-21                                 Feb 10-11 | Oct 27-28       Jan 15-16 | May 21-22   May 26-27   May 12-13
1506   Ground Rules and Code of Ethics                                  Sep 22                                    Jun 2                       May 7
1507   Marketing of Financial Services                                  Apr 7-8                                   Jun 23-24                   Apr 16-17
1508   Tele Sales Skills                                                May-19                                    Feb 24 | May 26             Mar 5 | Dec 17          Oct 20      Sep 8
1509   Business Etiquette                                               Dec 22-23                                 Jan 6-7 | May 5-6           Feb 5-6 | Oct 1-2
1511   New Banking Product Development                                  Jun 2-3                                   Apr 14-15                   Jun 11-12
1512   Effective Selling Techniques        NEW                           Jun 16-17                                 Mar 3-4 | Dec 8-9           Jun 25-26 | Nov 26-27   Jun 9-10    Nov 17-18




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Annual Training Plan 2013
Human Resources Management & Leadership Programs
Code   Course Name                                       Sharjah                             Abu Dhabi                   Dubai                               Al Ain      Fujairah
1601   Bank Branch Management Skills                     Apr 14-16                           May 26-28                   Nov 19-21
1602   Coaching and Mentoring                            Feb 10-11 | Sep 29-30               Apr 7-8                     Feb 19-20 | Sep 24-25
1603   Effective Communication Techniques                 Feb 3-4 | Nov 24-25                 Apr 21-22                   Jan 29-30 | Oct 29-30
1604   Effective Leadership Skills                        Mar 3-5 | Oct 20-22                 May 12-14                   Mar 26-28 | Dec 10-12
1606   Negotiation Skills                                Feb 17-18 | Dec 15-16               Jan 13-14 | Dec 22-23       Feb 12-13
1609   Stress Management                                 Jan 13                              Apr 14 | Oct 20             Jan 22 | Sep 10
1610   Team Building                                     Jan 20-21 |Oct 6-7                  Jun 2-3                     Jan 15-16 | Oct 22-23               Sep 29-30   Mar 3-4
1611   Time Management                                   Feb 24-25                           Jan 6-7                     Mar 19-20 | Dec 24-25               Apr 7-8     May 5-6
1612   Emotional Intelligence                            Jan 8-9                             May 19-20                   Feb 26-27 | Jul 2-3
1613   Performance Management                            Apr 28-29                           Sep 22-23                   Apr 23-24
1614   Six Sigma                                         May 12-14                           Nov 17-19                   Apr 7-9
1615   Total Quality Management                          May 19-21                           Mar 10-12                   Apr 2-4
1616   Training Needs Analysis      NEW                                                      Jun 23-24                   Nov 5-6
1617   Project Management - Basic        NEW             Mar 10-12                           Dec 15-17                   May 28-30


Islamic Banking Programs
Code   Course Name                                       Sharjah                             Abu Dhabi                   Dubai                                Al Ain      Fujairah
1701   Development of New Islamic Banking Products       Feb 3-4 |Nov 17-18                  Mar 24-25                   Jan 8-9
1702   Introduction to Islamic Banking                   Jan 27-28 | May 19-20 | Sep 15-16   Apr 28-29 | Sep 29-30       Jan 15-16 | May 14-15 | Sep 17-18    Jan 6-7     Mar 24-25
1703   Islamic Accounting Standards                      Apr 14-16 | Dec 15-17               Jun 30- Jul 2               Sep 24-26
1705   Islamic Financial Markets                         Feb 24-25                           Nov 10-11                   Feb 19-20
1706   Islamic Credit Products                           Mar 3-4                             Dec 22-23                   Apr 2-3
1707   Islamic Investment Products                       Apr 21-22                           Jun 16-17                   Apr 16-17
1708   Islamic Jurisprudence of Financial Transactions   Oct 27-28                           Oct 20-21                   Apr 30 - May 1
1709   Islamic Project Finance                           May 5-6                             Feb 10-11                   Dec 22-23
1710   Risk Management in Islamic Banks                  Dec 22-24                           Mar 10-12                   Jul 2-4


 E-banking Applications Programs
Code   Course Name                                       Sharjah                             Abu Dhabi                   Dubai                               Al Ain      Fujairah
1801   Application of MS Excel - Basic                   Jan 20-21 | Nov 10-11               Feb 17-18 | Oct 27-28       Jan 29-30 | Jun 18-19
1804   Computer Crimes and Security System               Mar 17-18                           Sep 15-16                   May 28-29
1806   Application Ms. Access                            Feb 17-19                           Apr 7-9                     Oct 22-24
1807   E-Banking                                         Dec 15-16                           May 5-6                     Jan 22-23
1808   Financial Modeling                                Feb 10-12 | Jun 30- Jul 2           May 21-23                   Mar 19-21 | Nov 5-7
1810   Application of MS Word Advanced                   May 19-20 | Jun 9-10                Mar 31 -Apr 1 | Dec 15-16   Feb 5-6 | Oct 29-30
1811   Application of MS PowerPoint                      Jun 23-24                           May 26-27                   Sep 24-25
1812   Application of MS Excel - Advanced NEW            Dec 22-23                           Nov 24-25                   Apr 9-10




                                                                                                                                                                                    14
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Annual Training Plan 2013
Risk Management & Compliance Programs
Code   Course Name                                      Sharjah                               Abu Dhabi               Dubai                                 Al Ain         Fujairah
1901   Anti Money Laundering: Laws and Regulations      Jan 6-7 | Apr 28-29 | Oct 27-28 (A)   Feb 10-11 | Oct 6-7     Jan 15-16 (A) | May 7-8 | Nov 26-27   Jan 20-21      Nov 10-11
1903   Compliance Insights in Banks                     Apr 14-15                             Jun 16-17               Oct 8-9
1904   Corporate Governance in Banks                    Mar 17-18                             Sep 15-16               Mar 26-28
1906   Detection for Forgery and Counterfeiting         Mar 31 -Apr 2                         Jan 20-21 | Dec 8-9     Feb 5-6 | Sep 17-18
1907   Financial Crimes Under AML                       Apr 21-22                             Nov 10-11               Jun 11-12
1909   Liquidity Risk Management                        Jan 27-28                             May 5-6                 Feb 19-20
1910   Operational Risk Management                      May 12-13                             Sep 8-9                 May 21-22
1911   Risk Management in Banks                         Jan 20-22                             Feb 3-5 | Jun 9-11      Jan 29-31 | Jun 25-27                 Jun 16-18      Sep 22-24
1913   Market Risk Management                           Sep 15-16                             Mar 17-18               Oct 29-30
1914   Credit Risk Management                           May 5-6 | Nov 17-18                   Feb 24-25               Dec 10-11 | May 15-16
1915   Basel Accords Compliance Insights- Basic         Feb 24-25 | Jun 2-3                   Mar 24-25 | Nov 24-25   Mar 5-6 | Jul 2-3
1916   Basel Accords Compliance Insights- Advanced      Sep 8-9                               Dec 22-23               Nov 5-6
1917   Risk Based Audit                                 Apr 7-8                               Apr 21-22               Oct 22-23
1918   Interest Rate Risk Management NEW                Dec 8-9                               Mar 31 -Apr 1           Nov 19-20
1919   Signature Forgery and Documents Screening NEW                                          Apr 28-29               Dec 10-11
1920   FATCA NEW                                        Jan 30 Jul 1                          Sep 29 - 30



 RAK Programs
Code   Course Name                                      Sharjah
1502   Breakthrough Customer Service                    Jan 2 -3
1106   Introduction to Banking Products and Operation   Feb 17-19
1302   Corporate Governance in Banks                    Sep 15-19



 Conferences & Workshops:
No     Topic                                             Event
1      Trends in Retail Banking                          Workshop
2      Best Practices in Banking Sector                  Forum
3      Emiratization & Development of UAE Nationals      Workshop
4      Key Risk indicators in Banks                      Workshop
5      Business Continuity Standards                     Round Table
6      Securitization in UAE                             Workshop
7      Islamic Treasury Products                         Workshop
8      Basel III Implementation                          Round Table
9      Mobile Financial Services                         Workshop
10     Corporate Governance                              Forum




                                                                                                                                                                        Index
15
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Contents





     Banking Science & Operations Programs
     Code   Course Name
     1101   Bank Guarantees
     1102   Banking Practice and Law in UAE
     1104   Economics for Bankers
     1105   IFRS   

     1106   Introduction to Banking Products and Operation
     1108   Principles of Internal Audit in Banks
     1109   Retail Banking
     1110   Statistics for Bankers
     1111   Trade Finance- Basic
     1112   Trade Finance- Advanced
     1113   Documents Examination (ISBP)
     1114   SWIFT Messaging




                                                             Index
17
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                                 Banking Science
                                 & Operations
                                 Programs
Banking Science
 & Operations
   Programs
www.eibfs.ae




Bank Guarantee
                                                                             Course
                                                                                            No:1101


Overview
Practical course to understand bank guarantees and standby letters of credit – the relevant ICC rules in
particular.

Contents
Bank guarantees overview (accessory/ non-accessory, direct/ indirect)
Main types of Guarantees
Tender Guarantee, Advance Payment Guarantee, Performance Guarantee, Retention Money Guarantee
Warranty Guarantee, Payment Guarantee, Shipping Guarantee, Facility Guarantee
Main issues from practical point of view: Wording, Claims, Extend or Pay claims
Examination of presentations
Types of agreements under bank guarantee transaction
Clauses and format of bank guarantee
The main features of the revision URDG 758
Advising of guarantees, Amendments
Liability of the Guarantor
Uniform rules for demand guarantee (URDG 458)
Standby Letters of Credit under ISP98

Targeted Audience
Trade finance, credit, corporate, relationship manager, branch manager and audit department.

Prerequisites
1111: Trade Finance Basic
1112: Trade Finance Advanced

Duration
2 Days

Methodology
Lectures, Discussion and Case studies




                                                                                      Sharjah
                                                                                      Jan 13-14
                                                                                      Jun 30-Jul 1
                                                                                      Abu Dhabi
                                                                                      Jan 27-28

                                                                                      Sep 15-16

                                                                                      Dubai
                                                                                      Jan 22-23
              Content                                                                 Sep 10-11
19
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Banking Practice and Law in UAE
                                                              Course
                                                                                              No:1102


Overview
To help the participants to learn the Banking Practice followed in UAE. Identify the developing regulatory
changes.

Contents
Structure and functions of commercial Banks in UAE
Banking Business
Regulatory Framework and Role of Central Bank
Laws relating to Banking regulations in UAE
Regulation of Credit and Contracts Law
Negotiable Instruments laws
What is the basis of Banker-Customer Relationships? Focus on Fiduciary Duties
Discussion of some of the land mark legal cases in UAE
International Practices and Code of Banking Practice
Dispute Resolution
Cyber Law

Targeted Audience
All junior and fresh trainee officers in the Bank can attend the program, provided they have proficiency in
English language or have attended our English course.

Prerequisites
None

Duration
3 days

Methodology
Lectures, Discussion and Case studies




 Sharjah
 Jan 20-22

 Jun 23-25

 Abu Dhabi
 Feb 17-19

 Nov 10-12

 Dubai
 Jan 29-31
 Oct 8-10                                                                   Content
                                                                                                    20
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Economics for Bankers 
                                                                       Course
                                                                                              No:1104


Overview
This program introduces you to the fundamentals of economics useful for bankers with focus on Macroeco­
nomics.

Contents
The Economic Problem: Scarce Resources, Unlimited Wants, and Opportunity Costs
The Concepts of Demand, Supply, and Equilibrium
Business Organization and the Business Cycle
Unemployment and Inflation
Aggregate Demand and Aggregate Supply
Expenditures Analysis and Fiscal Policy
Money and Financial Markets
The UAE Central Bank Structure and Monetary Policy
Current Economic Environment
Basic graphing and graph interpretation skills to examine economic questions
Economic policy problems faced by government: economic growth, budget deficits and debt

Targeted Audience
Bank personnel who have not had a formal course in Economics and wish to increase their understanding
of economics as it relates to banking.

Prerequisites
None

Duration
3 Days

Methodology
Lectures, Exercises, Analyzing Current Events




                                                                                        Sharjah
                                                                                        Feb 10-12
                                                                                        Sep 22-24
                                                                                        Abu Dhabi
                                                                                        Jan 6-8
                                                                                        Jun 30- Jul 1
                                                                                        Dubai
                                                                                        Apr 2-4
              Content                                                                   Dec 10-12
21
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International Financial Reporting Standards (IFRS)                                             Course
                                                                                               No:1105


Overview
To familiarize participants with the IFRS standards and its implications for bank reporting and disclosure
information.

Contents
Financial Instruments
Overview Of Historical Developments
IAS 32: Presentation
IAS 39 And IFRS 9: Recognition And Measurement
IAS 39 And Exposure Draft: Amortisation And Impairment
IAS 39 And Exposure Draft: Hedging
IFRS 7: Disclosures
Non-Financial Elements
Financial Statement Presentation
Non-Financial Assets
Leasing
Non-Financial Liabilities
IFRS 13 Fair Value Measurement
Revenue

Targeted Audience
Senior Managers from finance and accounting, credit, treasury, internal control department of banks and
regulatory bodies like central bank and the ministry of economy and commerce.

Prerequisites
None

Duration
2 Days

Methodology
Lecture, discussion and case studies




 Sharjah
 Apr 21-22
 Oct 6-7
 Abu Dhabi
 May 19-20
 Dubai
 Apr 9-11
 Oct 29-30                                                                       Content
                                                                                                    22
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Introduction to Banking Products & Operations                                                   Course
                                                                                                No:1106


Overview
Banking Products and Operations places emphasis on the practical and real life scenarios’ a banker face.
We will be dealing in a number of real life case studies which will provide a greater insights related to the
operational role.

Contents
Introduction to Banking
The active and passive products in banking
 The corresponding business process, in particular Check Accounts, Deposits and Payment 

  Transactions, Credit and Debit Cards

Bills (Collection, Purchase, Discount & Negotiation), Negotiable Instruments
Remittance Products and Trade Products Introduction
Consumer and Mortgage Loans
Corporate Finance Basics of Loans
Laws applicable in Banking - International, Regional and Local Laws
Financial Crimes and Identity Theft
Trust Services and Safe Custody
Risks Involved
Ethical issues in financial services

Targeted Audience
Bank personnel who have are relatively new to the profession. This program will really help them to build
their banking career.

Prerequisites
None

Duration
3 Days

Methodology
Lectures, Exercises, & Case Studies




                                                                                          Sharjah
                                                                                          Jun 16-18
                                                                                          Abu Dhabi
                                                                                          Mar 31 - Apr 2
                                                                                          Oct 6-8
                                                                                          Dubai
                                                                                          Jan 8-10
                                                                                          Jun 25-27
                                                                                          Al Ain
                                                                                          Mar 17-19
                                                                                          Rak
              Content                                                                     Feb 17-19
23
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Principles of Internal Audit in Banks 
                                                         Course
                                                                                                No:1108


Overview
To enhance the skills of the participants relating to the audit and control in banks and to highlight the
crucial role of auditing as an important element in the management information system.

Contents
Introduction to modern risk-based internal audit function
Reorganization of the audit function through audit teams (credit audit, branch audit, IT audit etc.)
Reconfiguration of the audit universe (i.e. identifying areas to be audited) by grouping, end-to-end
 transaction and product processing cycles
Implementation of a risk assessment methodology (inherent risk of each auditable unit)
The prioritization of auditable units (categorization into high, medium and low risk auditable units)
Developing and implementation of risk-based auditing tools and techniques
Development of an Audit Charter and Manual (Institute of Internal Auditors and the requirements of
 the Bank for International Settlements)
Implications of computerization and data management (System Control)

Targeted Audience
Internal auditor or inspection department staff

Prerequisites
None

Duration
3 Days

Methodology
Lectures, group discussions, and case analysis




 Sharjah
 May 19-21
 Abu Dhabi
 Oct 20-22
 Dubai
 Mar 12-14                                                                    Content
                                                                                                     24
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Retail Banking
                                                                             Course
                                                                                            No:1109


Overview
Understand and learn various products and services under the retail banking segment. Help to improve
the operational efficiency in handling the product and services by the retail banking staff. Enhance the
marketing efforts and read the trends in competitive marketing.

Contents
Fundamentals of personal and retail banking segments
KYC and account opening procedures
Importance of Due Diligence
Operational and management aspects of the segments
Consumer lending and small business banking
Mortgage lending
Channel marketing
Market practices and best practices and customer focus
Mystery Shopping and service standards

Targeted Audience
Customer Service officers and officers connected with functional operations

Prerequisites
None

Duration
2 Days

Methodology
Discussion, interactive and presentations




                                                                                     Sharjah
                                                                                     Apr 28-29
                                                                                     Jun 2-3
                                                                                     Abu Dhabi
                                                                                     Mar 3-4
                                                                                     May 26-27
                                                                                     Dubai
                                                                                     May 14-15
                                                                                     Dec 24-25
                                                                                     Al Ain
                                                                                     Dec 8-9
                                                                                     Fujairah
              Content                                                                Mar 31 -Apr 1
25
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Statistics for Bankers
                                                                        Course
                                                                                               No:1110


Overview
Provide basic knowledge of the subject and familiarity with techniques to use them effectively in the
banking and financial work situations. To give statistical and graphical tools that will help and improve
the processes in an organization for better decision making and better judgment.

Contents
Introduction
Graphic Representation of Data (Bar Diagram, Histogram, Polygon)
Measures of Central Tendency (Mean, Median, Quartiles, Mode)
Measures of Correlation & Regression
Time Series
Theory of Probability
MS Excel (Spreadsheet)

Targeted Audience
All bank staff can attend this course

Prerequisites
None

Duration
3 days

Methodology
Lectures, Class Work and Lab exercises




 Sharjah
 Mar 31 -Apr 2
 Abu Dhabi
 Feb 24-26
 Dubai
 May 28-30
                                                                             Content
                                                                                                    26
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 Trade Finance- Basic
                                                                         Course
                                                                                               No:1111


 Overview
 This program introduces you to the fundamental principles of Trade. Special emphasis is placed on topics
 of importance to you as a banker. A strong emphasis is placed on understanding the key elements of
 customer trade cycle analysis.

 Contents
 Why Trade Finance
 Commercial Contracts and the Use of Inco terms
 Commercial Documents
 The value of Document Title
 Methodology’s of Payment
 Understanding Payment Risk – The Risk Ladder
 Documentary Collections
 Documentary Credits
 Understanding Documentary Credit Process
 Responsibilities of Correspondent Banks in Trade

 Targeted Audience
 Banking professionals who have not attended a formal course in Trade Finance and who wish to move
 and build a strong career in Trade Finance.

 Prerequisites
 None


 Duration
 3 Days

 Methodology
 Lectures, Exercises and Case Studies




                                                                                      Sharjah
                                                                                      Feb 3-5
                                                                                      Sept 8-10
                                                                                      Mar 17-19 (A)
                                                                                      Abu Dhabi
                                                                                      Jan 20-22

                                                                                      Sept 29-Oct 1

                                                                                      Dubai
                                                                                      Jan 15-17 

                                                                                      May 7-9 

                                                                                      Sept 17-19 

                                                                                      Al Ain
                                                                                      May 12-14
                                                                                      Fujairah
               Content                                                                Feb 10-12
27
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Trade Finance-Advanced
                                                                       Course
                                                                                              No:1112


Overview
This advanced course will provide delegates who are already familiar with or are working in a trade finance
environment, with an insight into the more complex trade finance techniques that are becoming more
common.

Contents
Trade Finance versus ‘balance sheet lending’
Understanding, identifying and managing risk (Importer and Exporter’s risk)
Risk mitigation, management and transfer
The mechanics and use of: Back to Back L/C structures, Transferable L/Cs, Revolving L/Cs
The effective use of red and green clause letters of credit
Standards of checking Documents
Structuring Finance for the Trader
International Demand and Contract Guarantees / Bonds Scope and Application
Different types – Bid, Performance, Advance payment and Retention bonds
Rules governing guarantees and bonds (Legal jurisdiction and expiry date issues)
Opportunity spotting
Standby L/C’s (SBLCs)
Receivables Financing
Mechanics of Factoring and Invoice Discounting
Forfeiting – an important adjunct to the TF mechanism
Role of Credit Insurance and Nightmare scenarios

Targeted Audience
All officers who have attended Trade finance Basic course or Officers with at least 2 years of experience in
Trade or Credit departments in Banks.

Prerequisites
1111: Trade Finance Basic

Duration
3 Days

Methodology
Lectures, Discussion and Case studies



 Sharjah
 March 3-4
 Sept 29-Oct 1
 Nov 10-12
 Abu Dhabi
 Mar 17-19
 Nov 24-26
 Dubai
 Apr 16-18
 Oct 22-24                                                                   Content
                                                                                                    28
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Documents Examination (ISBP)
                                                             Course
                                                                                          No:1113


Overview
Understand how the practices articulated in UCP 600 are applied by documentary practitioners.
Determine compliance of documents with the terms of letters of credit and the impact of modifications
or exclusions of provisions of UCP 600 on International Standard Banking Practice.

Contents
Preliminary Considerations
The application and issuance of the credit
General Principles
Invoices
Ocean / Marine Bills of Lading (Covering Port-to Port Shipments)
Charter Party Bill of Lading
Multimodal Transport Documents
Air Transport Documents
Road, Rail or Inland Waterway Transport Documents
Insurance Documents
Certificate of Origin


Targeted Audience
Trade finance, Documentary Credit, Audit senior staff who should be familiar with UCP 600

Prerequisites
1111: Trade Finance Basic

Duration
3 Days

Methodology
Presentation, discussion, and group cases




                                                                                   Sharjah
                                                                                   April 7-9
                                                                                   Nov 24-26
                                                                                   Abu Dhabi
                                                                                   Dec 8-10
                                                                                   Dubai
                                                                                   Jun 18-20
              Content                                                              Dec 17-19
29
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SWIFT Messaging
                                                                            Course
                                                                                            No:1114


Overview
This course will give you an overview of SWIFT, its basics, its message standards and its main products
and services. It also provides you with the necessary foundations to enable you to attend more
advanced courses.

Contents
What is SWIFT?
Explain SWIFT message work flow between banks through SWIFT society
How to identify your counterparties
How to distinguish the SWIFT message standards and types
About the SWIFT acknowledgement
SWIFT Collection Messages
About the documentary Credit Messages

Targeted Audience
Current and New users who need a general overview of SWIFT Message Standards and types

Prerequisites
None

Duration
2 Days

Methodology
Lectures, Discussions, and Exercises




 Sharjah
 Apr 14-15
 Abu Dhabi
 Jun 9-10
 Dubai
 Apr 23-24                                                                  Content
                                                                                                  30
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Contents





     Credit Managemet Corporate
     & Project Finance Programs
     Code   Course Name
     1201   Basic Financial Calculations
     1202   Credit Appraisal Techniques
     1203   Credit Management
     1204   Financial Statement Analysis Basic
     1205   Problem Loan Management
     1206   Project Financing
     1207   Real Estate Finance
     1209   Syndicated Loans
     1210   Working Capital Finance
     1211   Financial Statement Analysis - Advanced   NEW
     1212   SME Finance    NEW




                                                            Index
31
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                                   Project Finance
                                   Corporate &
                                   Credit Mgt.


                                   Programs
Credit Managemet

  Corporate & 

 Project Finance

    Programs
www.eibfs.ae




 Basic Financial Calculations 
                                                                 Course
                                                                                                No:1201


 Overview
 This course provides a hands-on introduction to basic financial mathematics and the use of financial
 calculators. Participants will learn about time value of money and discounted cash-flow principles.
 Financial market participants who are unsure of their financial math skills will find this course useful.

 Contents
 The time value of money
 Financial calculators and using them
 Interest/ Return calculations
 Mortgage, asset valuation
 Bond valuation
 Cash flow analysis and calculations

 Targeted Audience
 Retail and corporate staff with basic knowledge of accounting and mathematics.

 Prerequisite
 None

 Duration
 3 Days

 Methodology
 Presentation, lecture, illustration, exercise and case studies.




                                                                                         Sharjah
                                                                                         Jan 27-29
                                                                                         Sep 22-24 (A)
                                                                                         Abu Dhabi
                                                                                         Mar 3-5
                                                                                         Dubai
               Content                                                                   Nov 26-28
33
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Credit Appraisal Techniques 
                                                                    Course
                                                                                                 No:1202


Overview
Credit Appraisal remains one of most critical functions of any bank. This course will give the participants a
good grounding in the basics of credit analysis and business evaluation. Participants can hone their skills
of going behind the financial statements and detecting inconsistencies, if any. Participants will develop
the necessary skill to match credit facilities to the needs of borrowers and mitigate risks through
documentation, covenants and collateral security.

Contents
Basic principles of bank credit
Credit risk analysis through ratios and cash flow analysis
Univariate and Multivariate analysis
Forecasting financials and sensitivity analysis
Importance of Site Inspections
Credit scoring
Credit rating
Cash flow lending
Evaluation of working capital and term loans
Ensuring proper use of bank facilities
Structuring of facilities

Targeted Audience
Commercial loan officers with at least 6 Months experience in the commercial credit department who
wish to enhance their knowledge about credit appraisal techniques

Prerequisites
1204: Financial Statements Analysis

Duration
3 Days

Methodology
Lectures, exercises, and case studies




 Sharjah
 Feb 3-5
 Jun 9-11
 Abu Dhabi
 Jan 27-29
 Jun 30- Jul 2
 Dubai
 Apr 16-18
                                                                              Content
 Nov 12-14
                                                                                                       34
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Credit Management
                                                                            Course
                                                                                              No:1203


 Overview
 The objective of this course is to provide participants with adequate knowledge about the management
 of Credit in banks. Participants will learn about the importance of Credit culture and its impact on the
 credit process. Participants will learn about administration of loans, post-sanction follow-up of loans
 and the process of securing collateral. Participants will be able to appreciate the portfolio approach to
 credit management.

 Contents
 Overview of Credit Management
 Regulatory Framework and Prudential Norms
 Credit Policy in Banks
 Documentation and types of security
 Credit Evaluation: Term Loans & Working Capital
 Credit Monitoring
 Follow up and Recovery Management

 Targeted Audience
 Executives from corporate banking

 Prerequisites
 1202: Credit analysis Techniques

 Duration
 3 Days

 Methodology
 Lectures, discussion and case studies




                                                                                          Sharjah
                                                                                          Mar 10-12

                                                                                          Sep 15-17

                                                                                          Abu Dhabi
                                                                                          Apr 28-30 

                                                                                          Oct 27-29

                                                                                          Dubai
                                                                                          Feb 26-28

               Content
                                                                                          Dec 17-19 

35
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Financial Statement Analysis Basic
                                                           Course
                                                                                              No:1204


Overview
The course on financial statement analysis provides participants with a fundamental understanding of
accounting principles, concepts, conventions, and key characteristics of accounting information.
Participants will be able to learn about the various types of financial statements and their importance.
They will learn the use of various analytical tools like ratio analysis and common-size statements and
distinguish between cash flows and profits and identify the different types of cash flows. They will be
able to identify the key line items on the financials and their inter-relationships.

Contents
Overview of the purpose and structure of financial statements
Important accounting principles, concepts, conventions and characteristics of accounting information
Reading and understanding the balance sheet and income statement
Trend analysis / common size statements
Ratio analysis
Cash flows

Targeted Audience
Lending personnel or management trainees with a basic knowledge of accounting. - Junior commercial
loan officers

Prerequisites
None

Duration
3 days

Methodology
Lectures, illustrations, exercises, and case Studies




 Sharjah
 May 26-28 

 Nov 10-12

 Abu Dhabi
 Jan 13-15 

 May 5-7

 Dubai
 Mar 12-14
 Oct 1-3
 Alain
 Mar 3-5
 Fujairah
 Jan 20-22
                                                                            Content
                                                                                                    36
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Problem Loan Management
                                                                         Course
                                                                                                 No:1205


Overview
This course will enable participants to identify the early warning signals of problem loans. Participants will
be able to recognize the causes of business failure and operating losses. They will be able to develop a
concrete set of procedures once a problem loan has been identified. Participants will explore options for
resolving problem loans including workout, outplacement and liquidation.

Contents
Causes of Problem Loans and Costs
Identification of Problem Loans and Measuring Delinquency-Regulatory guidelines
Controlling Problem Loans
Analysis of the Remedial Actions
Strategy for Loan Recovery
Mandate for Loan Recovery and Legal mechanisms
Execution of Loan Recovery and System for Monitoring

Targeted Audience
Commercial lending officers with a good understanding of credit analysis.

Prerequisite
1202: Credit Appraisal Techniques

Duration
3 Days

Methodology
Lectures, discussions, and case studies




                                                                                          Sharjah
                                                                                          Jan 6-8
                                                                                          Apr 28-30
                                                                                          Abu Dhabi
                                                                                          Feb 24-26
                                                                                          Oct 6-8
                                                                                          Dubai
                                                                                          Jan 29-31 

              Content                                                                     Nov 19-21 

37
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Project Financing 
                                                                               Course
                                                                                                  No:1206


Overview
The course will provide participants with an overview of the core principles of project finance. Participants
will gain a greater insight into Project Risks and grasp the crucial factors and techniques used in structuring
project financings. Participants will be able to understand the essential credit issues in appraising project
finance proposals.

Contents
Fundamentals and Rationale of Project Financing
Analysis of Project Viability and Risk Management
Security Arrangements and Legal Structure
Role of Credit Ratings and Project Evaluation
Ownership and Financial Structuring
Legal Documentation and Funding Sources
The Lenders perspective
Sponsors Perspective

Targeted Audience
Staff working in commercial loans departments. It is a prerequisite for UAE nationals to have 2 years
minimum experience, and for others 3 years experience.

Prerequisites
1202: Credit Appraisal Techniques

Duration
3 Days

Methodology
Lectures, exercises, discussions




 Sharjah
 May 5-7
 Oct 20-22
 Abu Dhabi
 May 12-14
 Dubai
 Apr 23-25
                                                                                Content
 Dec 24-26
                                                                                                        38
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Real Estate Finance 
                                                                           Course
                                                                                                No:1207


Overview
This course is an introduction to the basic concepts and tools used by real estate professionals to
analyze the financial feasibility of real estate developments. Participants will be able to analyze the risk
and returns of investing in property. They will understand the relative advantages of debt and equity
financing structures and the relevance of property cash flows.

Contents
Measuring Real Estate Returns
Property Finance Risk Management
 Financing Instruments & Techniques
Financial Structures: Development
Financial feasibility: Developing the Business Plan
Securitization of Real Property Interest & Mortgages

Targeted Audience
Executives in personal & corporate banking who finance real estate, senior executive who wish to
advance their knowledge of real estate finance.

Prerequisites
1202: Credit Appraisal Techniques

Duration
3 Days

Methodology
Case studies, presentation and interactive discussions




                                                                                          Sharjah
                                                                                          Jan 20-22
                                                                                          Abu Dhabi
                                                                                          Feb 3-5
                                                                                          Dubai
              Content
                                                                                          May 14-16
39
www.eibfs.ae




Syndicated Loans
                                                                                 Course
                                                                                                  No:1209


Overview
This course aims at providing participants with knowledge of organizing and participating in syndicated
loans. This course highlights the legal issues in a syndicated loan and provides an insight into the nature of
documents and covenants. Participants will understand the roles of various participants in structuring a
transaction and how to price a syndicated loan.

Contents
Characteristics of Loan Syndication
Advantages and disadvantages to borrowers and banks
Identifying strategies for syndicate participants and their roles
Significant titles in Syndicate facilities
Types of syndicated facilities
The syndication sales cycle and principal milestones
Analyzing principal elements of the pricing structure
Reviewing pricing strategies and the trade-off between price and structure
Loan agreements/documentation in syndication
Evaluating how to negotiate the best deal
Transfer mode in Secondary market

Targeted Audience
Participants possessing knowledge of corporate credit

Prerequisites
1203: Credit Management

Duration
2 Days

Methodology
Lecture and case studies




Sharjah
March 17-18
Abu Dhabi
Feb 17-18
Dubai
                                                                               Content
Apr 9-10
                                                                                                        40
www.eibfs.ae




Working Capital Finance 
                                                                      Course
                                                                                               No:1210


 Overview
 This course will enable the participants to understand the various components of operating cycle The
 participants will learn to link the financing structures with the stages of the operating cycle. They will
 able to identify the merits of appropriate funded and non-funded instruments required for working
 capital finance.

 Contents
 Working capital cycle.
 Various components affecting working capital cycle
 Various products for working capital financing
 Structuring of the required facilities
 Precautions to be taken in working capital assessment
 Supervision & follow up for efficient utilization of working capital finance.

 Targeted Audience
 Executives in corporate banking department responsible for funding working capital

 Prerequisite
 1202: Credit Appraisal Techniques

 Duration
 2 Days

 Methodology
 Lecture, illustrations and case studies.




                                                                                          Sharjah
                                                                                          Jun 23-24
                                                                                          Abu Dhabi
                                                                                          Sept 22-23
                                                                                          Dubai
                Content
                                                                                          Sept 10-11
41
www.eibfs.ae




  Financial Statements Analysis Advanced
                                                            Course
                                                                                                     No:1211


  Overview
  This Course will enable participants to identify balance sheet strengths, weaknesses and inconsistencies
  if any. The participants will also be able to gauge the quality of earnings. They will learn the used of
  advanced analytical tools and glean information from notes to accounts. Participants will perform simple
  credit analysis and industry analysis. They should be able to identify signals that indicate fraudulent reporting

  Contents
  Review of Balance sheet, Income statement and Cash Flow Statement
  Inconsistencies in financial statements
  Sources and applications of funds analysis.
  Horizontal and Vertical analysis
  Ratio analyses/Du Pont model
  Cash flow analysis
  Preparing proforma financial statements and validating them.
  Liquidity and Solvency
  Overview of Credit Analysis and Industry analysisalysis

  Targeted Audience
  Recent entrants into the credit department with about 6 months to one year experience.

  Prerequisites
  1204: Financial Statements Analysis- Basic

  Duration
  3 days

  Methodology
  Case studies, presentation & interactive discussions




Sharjah
Mar 24-26
Nov 24-26
Abu Dhabi
May 19-21
Dec 15-17
Dubai
Jun 11-13
                                                                                   Content
Oct 8-10
                                                                                                            42
www.eibfs.ae




  SME Finance
                                                                               Course
                                                                                             No:1212


 Overview
 The broad objective of the Course is to improve the capacity of participants to appraise Micro and SME
 credit requests .Participants will be able to Identify business financing needs of SMEs and understand and
 apply the key concepts of financial analysis to SMEs risk, particularly through cash flow and budget
 analysis, They will be able to Identify early warning signs of company distress and adopt appropriate
 conduct vis-à-vis SME’s in distress.

 Contents
 Introduction to Small and Medium Enterprises Lending
 Challenges in SME lending
 Credit Analysis
 Cash Flow Analysis and Breakeven and Debt Service
 Ratio Analysis
 Loan Structuring
 Loan Documentation
 Monitoring
 Problem Loans

 Targeted Audience
 The course is suitable for relationship managers responsible for the development of Micro and SMEs
 portfolios.

 Prerequisites
 None

 Duration
 2 days

 Methodology
 Presentation, lecture, illustration, exercise and case studies.




                                                                                        Sharjah
                                                                                        Dec 15-16
                                                                                        Abu Dhabi
                                                                                        Jun 16-17
                                                                                        Dubai
                Content
                                                                                        Dec 10-11
43
www.eibfs.ae




Contents





     Banking English Programs
     Code   Course Name
     1301   General Business Communication
     1302   English for Bankers I
     1303   English for Bankers II
     1305   English Speaking Skills
     1306   Business Writing
     1307   Report Writing Skills
     1308   English Course- Entry Level NEW (PRE/POST ASSESSMENT)
     1309   English Course- Intermediate Level NEW (PRE/POST ASSESSMENT)




                                                                    Index
45
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www.eibfs.ae EIBFS banking and finance -annual training plan 2013

  • 1. www.eibfs.ae Annual Training Plan 2013 Join The to Become a Leader Li fe t i m e Le ar n in g • Bu il d i n g S u c c e s s • Towa rds Globaliza tion
  • 2. www.eibfs.ae Delivering Excellence in Banking and Finance Continuous Education Since 1983
  • 4. www.eibfs.ae Chairman’s Message We are pleased to introduce the new Annual Training Plan 2013. The plan focuses on supporting the Banking and Finance institutions in UAE to maximize their zcontinuous efforts to upgrade the skills and competencies of their human resources, and enable them to provide excellent services and innovative products. The new 2013 Training Plan has several distinguished features, at the forefront is the application of a scientific approach to meet the existing and future needs of the Banking and Finance sector, and helping it flourish in a turbulent environment characterized by various challenges, hence sustaining its growth and enhancing its contribution to our national economy. The opening of the new Dubai branch during the year 2012 widens the geographical coverage of the plan, and it represents an additional location to Sharjah, Abu Dhabi and the other locations, where training is going to be offered. The introduction of e-training programs for the first time in the Training Plan 2013 is an exemplary feature of the plan and its success. In addition, other programs that will be offered include, a first annual meeting on (Corporate Governance) in collaboration with a reputable international organization. This is coupled with the expansion in Leadership Development programs, workshops, round tables and professional certificate programs. According to the plan, a new specialized certificate will be offered in Retail Banking. Cooperation with regional and international distinguished Banking and Financial institutions is maintained to reinforce our plans to follow best practices in training and development in the region. It is worth mentioning here that we are developing our training and educational programs by introducing new professional programs in vital areas of the Banking and Finance sector such as Credit Management, Banking Operations, Compliance Awareness and Anti – Money Laundering Awareness. We will also introduce new graduate and post- graduate programs in the Banking and Finance field. I would like to take this opportunity and encourage all Banking and Finance institutions to benefit from the (480) programs included in the Plan. At the end, I hope that the 2013 Training Plan will ease the way to achieving our objective of enhancing the capabilities of professionals in the Banking and Finance sector in UAE. Mohammed Al Nuaimi Chairman 1
  • 5. www.eibfs.ae GM’s Message The 2013 Annual Training Plan has taken a quantum leap compared to the 2012 training plan; with the inclusion of (11) new programs in several training areas to meet the requirements of the Banking & Finance Sector. This brings the total number of new programs to (480) training programs, presenting an (18.5%) increase compared to the 2012 training plan. (155) programs will be organized and offered in our new branch in Dubai representing (32.2%) of the total no. of programs in 2013 plan. In addition to the existing branches of Sharjah, Abu Dhabi and other locations such as Al-Ain and Al-Fujairah, we will be augmenting our geographical representation by offering the programs for the first time in Ras Al Khaimah. Extended English Language programs running twice a week for 1 month will be introduced for the first time in our Dubai Campus as evening sessions. This has been introduced in response to meet the requirements of the Banking & Financial institutions. This year we are also introducing e-learning opportunities for about (3600) bank professionals representing (10%) of the total number of bank employees through the provision of (65) e-training programs. A new specialized international certificate in Retail Banking will be offered for the first time in 2013, in collaboration with Lafferty International. Leadership Development programs aiming at developing Leaders are also included in our 2013 plan; these programs will be offered in collaboration with prestigious schools/organizations such as Darden Business School, Virginia University, Harvard University, and the Banking & Financial Institutes in Bahrain, Saudi Arabia & Kuwait. The Leadership development programs (LDP) will also be organized and offered once a year in 2013 at Darden Business education institutions, USA in collaboration with the Banking and Finance Institutes in Saudi Arabia & Bahrain. We are also changing the interface of our training portal to make it more user-friendly and flexible. All banks will be able to create their own customized reports on their staff nominations, nominees’ attendance and export that information to their Training Systems. In addition to the Training Programs, EIBFS also offers short term Diploma programs and a Bachelors degree in Banking & Finance. Throughout the development of this plan, our staff has been involved closely with HR & Training Managers in the Banking & Finance sector - and I take this opportunity to thank to all the employees in the Banking & Finance sector who participated in bringing this plan together. Lastly, I would like to encourage all employees in the Banking & Finance sector to take advantage of this opportunity by enrolling in these programs and development activities which are included in the 2013 Annual Training Plan. With the amazing growth in the Banking & Finance sector, the expansion of businesses, large scale and small scale industries, the demand for qualified professionals have been increasing manifolds over the years. EIBFS is committed to keeping itself abreast with the increasing requirements of this sector and providing training programs that caters to the needs of the Banking & Finance professionals. Jamal Al Jassmi General Manager 2
  • 6. www.eibfs.ae About Us The Emirates Institute for Banking & Financial Studies (EIBFS) stands out amongst its contemporaries, being the sole provider of specialized knowledge and enhanced learning experiences to the banking and financial sector in UAE, since its establishment in 1983. EIBFS offers a wide range of training and academic programs that cater for the needs of banking, insurance, exchange and finance sectors. Thereby upgrading the knowledge and skills of current professionals, as well as creating a pool of UAE nationals capable of pursuing careers in the industry. Our Vision To be a leading institution in providing world-class education and training in banking and finance at local, regional and international level. Our Mission  To constantly provide excellent banking and financial human development programs to the satisfaction of our customers.  To contribute effectively towards emiratization in the banking and finance sector.  To upgrade and disseminate specialized knowledge in the banking and finance sector.  To promote scientific research in banking & finance sector. Our Objectives  To raise the standard of performance of the workforce employed in the banking sector.  To qualify the UAE Nationals for successful careers in the banking & financial sector.  To attract UAE Nationals who are not employed in Banks, train them to apply the concepts and meth­ ods of banking, thereby augmenting the existing pool of skilled national human resource. EIBFS Values  Professionalism (including quality) Excellency  Integrity  Team spirit  Accountability  Transparency (including openness)  Creativity  Quality  Lifetime learning  Building success  Towards globalization Training The EIBFS since inception is engaged in designing and delivering short-term training programs annually that focus on imparting knowledge and promoting skills to banking and financial sector employees. The annual training plan is considered one of the major methods used by EIBFS to achieve its objectives, vision and strategic plan in qualifying the competent banking staff and clients, to meet the growing needs of the banking and financial industry at the national and international levels. 3
  • 7. www.eibfs.ae Conferences/Symposiums/Round Table Meeting The EIBFS organizes important symposiums, roundtable meetings, workshops and conferences annually on topical issues featuring eminent international speakers. It also organizes international conferences every two years which are attended by important delegates from UAE and different parts of the world. EIBFS is offering services and facilities to banks members/non-members on leasing basis. EIBFS Sharjah:  Training Halls: 18 training halls with different learning styles (workshop style, U-shape, etc.) which can accommodate around 15–30 participants  Meeting Halls: 2 meeting halls which can accommodate up to 12 people  Auditorium: 2 auditoriums which can accommodate out 175–370 people  Computer Lab: 4 computer labs which can accommodate up to 20 people 4
  • 8. www.eibfs.ae EIBFS Abu Dhabi: Training Halls: 16 training halls with different learning styles (workshop style, U-shape, etc..) which can accommodate around 15–30 participants  Auditorium: 1 auditorium which can accommodate up to 400 people  Computer Lab: 3 computer labs which can accommodate up to 20 – 25 people EIBFS Dubai:  Training Halls: 40 training halls with different learning styles (workshop style, U-shape, ..etc) which can accommodate around 15–30 participants  Meeting Halls: 2 meeting halls which can accommodate upto 12 people  Auditorium: 1 auditorium which can accommodate upto 1030 people  Computer Lab: 8 computer labs and 5 English language labs All our facilities are specially designed and equipped with latest audio-visual aids and internet access 5
  • 9. www.eibfs.ae The Library Our Library provides various training and learning tools such as: books, periodicals, references, video tapes, compact discs and electronic databases. Library Services: Online Catalogue: Online search can be conducted (through the Internet) in the Library’s collection Islamic Financing Information Service (IFIS): It is a database that offers specialized information on Islamic banking & finance including reports, research and studies etc. Reuters Database Zawya Database: offers financial information, and information about the Gulf cooperation council countries and Arab countries. Training Policies and Procedures: Training Hours and Attendance We kindly request all our trainees to attend regularly and be punctual. Our Training programs are conducted from 8:30–14:00. If you are unable to attend or will be late, please notify the Training Department. Attendance reports will be viewed by your Banks through our online training portal. Certificates will not be issued to those who absent themselves for more than 20% of the total duration of the course. Kindly be informed that names printed on the certificate will be exactly printed the same way as entered to our online Training portal. Please ensure that your name is being entered correctly (or as desired) to our portal by your Bank. The Training Department will not be held responsible to re-print any certificate due to name errors. Cafeteria Facilities Complimentary Tea and coffee are available in our 3 campuses. Prayer Room Prayer Rooms are available for males & females in our 3 campuses; Sharjah, Dubai and Abu Dhabi. Smoking is Forbidden Smoking is a hazard to health and a cause of discomfort to your non-smoking colleagues and staff. Smok­ ing in the institute is totally forbidden. Mobiles To avoid disturbances during training, we request all participants to kindly TURN OFF mobiles while in the training room We wish you a valuable training experience with us… 6
  • 10. www.eibfs.ae How to get to EIBFS? Sharjah Branch Working Hours: Sunday – Thursday 08:00- 15:00 & 16:30-21:00 opposite to Sharjah Immigration, P.O Box 4166, Sharjah, UAE Tel : (06) 5728880, Fax :(06) 5723983/5728080 Email: training@eibfs.com Ajman Sharjah Campus R/A Sharjah Al Estiqlal Rolla Square University Road Road Al Wahda Immigration King Abdul Aziz Street King Abdul Aziz Street Bridge Central Bank Estaqlal street dge Abu Shagra a Park Al Wahd Rolla Bri King Faisal Street Sharjah Direction From Sharjah (Fish Market Bus Stand) Dubai Direction From Dubai Abu Dhabi Branch Working Hours: Sunday – Thursday 08:00- 15p00 & 16:30-21:00 Mouroor Street, EIBFS Building,P.O Box 7108, Abu Dhabi, UAE Tel : (02) 4464666, Fax : (02) 4457700/4435222 Email: training@eibfs.com Eastern Ring Road Exit 8 Estern R ing Roa d Estern R Abu Dhabi Campus ing Roa d Al Nahyan Street Zayed Bridge Delma eet ra Ministry of The Emirates Centre oo Sada Str Youth Centre and for strategic studies Street M am Community Development & Research Al HCT 21st Street Abu Dhabi Men’s College 23rd Al IPIC eet 19 Str New Airport Road 4th Street Muroor Road Al Itihad Abu Dhabi News Papper reet Fire Bridge 15th Street 13th St 17 th Street Al Jazeera Sports & Cultural Club Al Itihad Old Airport Road Shaikh Rashid Bin Sae ed Al Maktoum st. Airport Road Mohd. Bin Khalifa St 7
  • 11. www.eibfs.ae Dubai Branch Working Hours: Sunday – Thursday 08:00- 15:00 & 16:30-21:00 Dubai Academic City, Al Ruwayyah Road, Opposite Zayed University,P.O Box 341400, Dubai, UAE Tel :(04) 6070444, Fax: (04) 3206644 Email: training@eibfs.com ad Ro tes ira Em AL Ai Dubai Campus nB rid ge Dubai d Silicon Roa ates Oasis Emir Dhabi AL Abu Ai nR oa d Du ir Cobai M ra y ad lleg en hu it Ro e ’s G vers Ci ty Al Uni ic em e-U Ham ad Ac niv da Ac ers n Int ade ity er m Un Za ch ic From Dubai Outer Bypass Road an Ci ive yed ge ty rsi ty From Emirates Road d AL oa Ai sR nR oa pas d By er ut O bai Du Du ba iO utle tM all 8
  • 12. www.eibfs.ae Index 11 Annual Training Plan 2013 17 Banking Science 31 45 & Operations Programs Credit Management Corporate & Project Finance 55 Programs Banking English Programs Treasury & 71 83 Investment Programs Marketing Sales 99 & Customer Service Programs Human Resources Management & Leadership Programs Islamic Banking 111 Programs E-banking 121 Applications Programs 139 145 Risk Management & Compliance Programs Leadership Development Programs Academic & Professional Certif icate Programs
  • 13. www.eibfs.ae Annual Training Plan 2013 Annual Training Plan 2013
  • 14. www.eibfs.ae Annual Training Plan 2013 Banking Science & Operations Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1101 Bank Guarantees Jan 13-14 | Jun 30- Jul 1 Jan 27-28 | Sep 15-16 Jan 22-23 | Sep 10-11 1102 Banking Practice and Law in UAE Jan 20-22 | Jun 23-25 Feb 17-19 | Nov 10-12 Jan 29-31 | Oct 8-10 1104 Economics for Bankers Feb 10-12 | Sep 22-24 Jan 6-8 | Jun 30- Jul 1 Apr 2-4 | Dec 10-12 1105 IFRS Apr 21-22 | Oct 6-7 May 19-20 Apr 9-11 | Oct 29-30 1106 Introduction to Banking Products and Operation Jun 16-18 Mar 31 -Apr 2 | Oct 6-8 Jan 8-10 | Jun 25-27 Mar 17-19 1108 Principles of Internal Audit in Banks May 19-21 Oct 20-22 Mar 12-14 1109 Retail Banking Apr 28-29 | Jun 2-3 Mar 3-4 | May 26-27 May 14-15 | Dec 24-25 Dec 8-9 Mar 31 -Apr 1 1110 Statistics for Bankers Mar 31 -Apr 2 Feb 24-26 May 28-30 1111 Trade Finance- Basic Feb 3-5 | Sep 8-10 | Mar 17-19 (A) Jan 20-22 | Sep 29-Oct 1 Jan 15-17 | May 7-9 | Sep 17-19 May 12-14 Feb 10-12 1112 Trade Finance-Advanced Mar 3-4 | Sep 29-Oct 1 | Nov 10-12 Mar 17-19 | Nov 24-26 Apr 16-18 | Oct 22-24 1113 Documents Examination (ISBP) Apr 7-9 | Nov 24-26 Dec 8-10 Jun 18-20 | Dec 17-19 1114 SWIFT Messaging Apr 14-15 Jun 9-10 Apr 23-24 Credit Managemet Corporate & Project Finance Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1201 Basic Financial Calculations Jan 27-29 | Sep 22-24 (A) Mar 3-5 Nov 26-28 1202 Credit Appraisal Techniques Feb 3-5 | Jun 9-11 Jan 27-29 | Jun 30- Jul 2 Apr 16-18 | Nov 12-14 1203 Credit Management Mar 10-12 | Sep 15-17 Apr 28-30 | Oct 27-29 Feb 26-28 | Dec 17-19 1204 Financial Statement Analysis Basic May 26-28 | Nov 10-12 Jan 13-15 | May 5-7 Mar 12-14 | Oct 1-3 Mar 3-5 Jan 20-22 1205 Problem Loan Management Jan 6-8 | Apr 28-30 Feb 24-26 | Oct 6-8 Jan 29-31 | Nov 19-21 1206 Project Financing May 5-7 | Oct 20-22 May 12-14 Apr 23-25 | Dec 24-26 1207 Real Estate Finance Jan 20-22 Feb 3-5 May 14-16 1209 Syndicated Loans Mar 17-18 Feb 17-18 Apr 9-10 1210 Working Capital Finance Jun 23-24 Sep 22-23 Sep 10-11 1211 Financial Statement Analysis - Advanced NEW Mar 24-26 | Nov 24-26 May 19-21 | Dec 15-17 Jun 11-13 | Oct 8-10 1212 SME Finance NEW Dec 15-16 Jun 16-17 Dec 10-11 Banking English Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1301 General Business Communication Jan 27-29 | Nov 17-19 Mar 17-19 | Dec 8-10 Apr 16-18 | Dec 17-19 Feb 17-19 Oct 27-29 1302 English for Bankers I Jan 13-17 | Apr 7-11 | Jun 9-13 Jan 27-31 | May 5-9 | Oct 6-10 Feb 10-14 | May 19-23 | Nov 10-14 1303 English for Bankers II Feb 3-7 | May 5-9 | Sep 29-Oct 3 | Dec 8-12 Feb 10-14 | Jun 16-20 | Nov 17-21 Mar 3-7 | Jun 23-27 | Nov 24-28 1305 English Speaking Skills Feb 24-28 | Oct 6-10 Mar 10-14 | Sep 22-26 Mar 17-21 | Oct 20-24 1306 Business Writing Mar 10-11 | Dec 22-23 Mar 24-25 | Oct 27-28 Apr 21-22 | Nov 5-6 Sep15-16 Jun 2-3 1307 Report Writing Skills Mar 24-25 | May 26-27 Apr 28-29 | Sep 8-9 Jan 8-9 | Sep 24-25 12
  • 15. www.eibfs.ae Annual Training Plan 2013 Banking English Extended Programs (Evening Classes) Code Course Name Dubai 1308 English Course- Entry Level NEW(PRE/POST ASSESSMENT REQUIRED) Feb (4, 6, 11, 13, 18, 20, 25, 27 ) {Extended programs running twice a week for a duration May (6, 8, 13, 15, 20, 22, 27, 29) of 4 weeks} Sept ( 9, 11, 16, 18, 23, 25, 30, Oct 2) 1309 English Course- Intermediate Level NEW (PRE/POST ASSESSMENT) Mar (4, 6, 11, 13, 18, 20, 25, 27) {Extended programs running twice a week for a duration Jun (3, 5, 10, 12, 17, 19, 24, 26) of 4 weeks} Nov (4, 6, 11, 13, 18, 20, 25, 27) Treasury and Investment Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1401 Assets and Liabilities Management Mar 3-5 Feb 17-19 Jan 15-17 1403 Business Valuation Feb 10-12 Mar 31 -Apr 2 Jun 18-20 1404 Capital Markets and Money Markets Mar 17-18 | Sep 8-9 Jan 27-28 Feb 24-26 | Jul 2-3 Apr 14-15 1405 Foreign Exchange Basic Feb 24-26 | Apr 21-23 Jan 13-15 | Sep 8-9 Mar 12-14 | May 28-30 Nov 17-19 1406 FX and Money Markets-Advanced Mar 24-26 | Jun 9-11 Nov 17-19 Oct 8-10 | Nov 5-7 1407 Derivatives Jun 16-17 May 12-13 Jun 5-6 1408 Investment Banking Mar 31 -Apr 2 Jun 30- Jul 2 | Mar 17-19 Mar 26-28 | Nov 26-28 1409 Portfolio Management & Mutual Funds Sep 29-Oct 1 Jun 9-11 Feb 19-21 1410 Private Banking Oct 6-7 Nov 24-25 Apr 30 - May 1 1411 Stock Market Analysis & Valuation Jun 23-25 Oct 6-8 Nov 12-14 Sep 8-10 1412 Treasury Management Jan 6-8 Apr 21-23 Oct 29-31 1413 Fixed Income Analysis Mar 10-11 Dec 17-18 1414 Structured Products Jun 2-3 Oct 20-21 1415 Corporate Banking May 26-28 | Sep 22-24 Dec 22-24 May 21-23 | Jun 25-27 Marketing Sales & Customer Service Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1501 Achieving Teller Excellence Jan 6 | Sep 15 Apr 7-8 | Sep 15 Jun 5 | Nov 12 1502 Breakthrough Customer Service Nov 10-11 Jan 20-21 | Nov 10 -11 Jan 8-9 | Sep 17-18 Feb 3-5 Dec 15-16 1504 Customer Relationship Management Corporate Feb 3-4 May 12-13 | Sept 29-30 Feb 12-13 | Oct 22-23 1505 Customer Relationship Management Retail Jan 20-21 Feb 10-11 | Oct 27-28 Jan 15-16 | May 21-22 May 26-27 May 12-13 1506 Ground Rules and Code of Ethics Sep 22 Jun 2 May 7 1507 Marketing of Financial Services Apr 7-8 Jun 23-24 Apr 16-17 1508 Tele Sales Skills May-19 Feb 24 | May 26 Mar 5 | Dec 17 Oct 20 Sep 8 1509 Business Etiquette Dec 22-23 Jan 6-7 | May 5-6 Feb 5-6 | Oct 1-2 1511 New Banking Product Development Jun 2-3 Apr 14-15 Jun 11-12 1512 Effective Selling Techniques NEW Jun 16-17 Mar 3-4 | Dec 8-9 Jun 25-26 | Nov 26-27 Jun 9-10 Nov 17-18 13
  • 16. www.eibfs.ae Annual Training Plan 2013 Human Resources Management & Leadership Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1601 Bank Branch Management Skills Apr 14-16 May 26-28 Nov 19-21 1602 Coaching and Mentoring Feb 10-11 | Sep 29-30 Apr 7-8 Feb 19-20 | Sep 24-25 1603 Effective Communication Techniques Feb 3-4 | Nov 24-25 Apr 21-22 Jan 29-30 | Oct 29-30 1604 Effective Leadership Skills Mar 3-5 | Oct 20-22 May 12-14 Mar 26-28 | Dec 10-12 1606 Negotiation Skills Feb 17-18 | Dec 15-16 Jan 13-14 | Dec 22-23 Feb 12-13 1609 Stress Management Jan 13 Apr 14 | Oct 20 Jan 22 | Sep 10 1610 Team Building Jan 20-21 |Oct 6-7 Jun 2-3 Jan 15-16 | Oct 22-23 Sep 29-30 Mar 3-4 1611 Time Management Feb 24-25 Jan 6-7 Mar 19-20 | Dec 24-25 Apr 7-8 May 5-6 1612 Emotional Intelligence Jan 8-9 May 19-20 Feb 26-27 | Jul 2-3 1613 Performance Management Apr 28-29 Sep 22-23 Apr 23-24 1614 Six Sigma May 12-14 Nov 17-19 Apr 7-9 1615 Total Quality Management May 19-21 Mar 10-12 Apr 2-4 1616 Training Needs Analysis NEW Jun 23-24 Nov 5-6 1617 Project Management - Basic NEW Mar 10-12 Dec 15-17 May 28-30 Islamic Banking Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1701 Development of New Islamic Banking Products Feb 3-4 |Nov 17-18 Mar 24-25 Jan 8-9 1702 Introduction to Islamic Banking Jan 27-28 | May 19-20 | Sep 15-16 Apr 28-29 | Sep 29-30 Jan 15-16 | May 14-15 | Sep 17-18 Jan 6-7 Mar 24-25 1703 Islamic Accounting Standards Apr 14-16 | Dec 15-17 Jun 30- Jul 2 Sep 24-26 1705 Islamic Financial Markets Feb 24-25 Nov 10-11 Feb 19-20 1706 Islamic Credit Products Mar 3-4 Dec 22-23 Apr 2-3 1707 Islamic Investment Products Apr 21-22 Jun 16-17 Apr 16-17 1708 Islamic Jurisprudence of Financial Transactions Oct 27-28 Oct 20-21 Apr 30 - May 1 1709 Islamic Project Finance May 5-6 Feb 10-11 Dec 22-23 1710 Risk Management in Islamic Banks Dec 22-24 Mar 10-12 Jul 2-4 E-banking Applications Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1801 Application of MS Excel - Basic Jan 20-21 | Nov 10-11 Feb 17-18 | Oct 27-28 Jan 29-30 | Jun 18-19 1804 Computer Crimes and Security System Mar 17-18 Sep 15-16 May 28-29 1806 Application Ms. Access Feb 17-19 Apr 7-9 Oct 22-24 1807 E-Banking Dec 15-16 May 5-6 Jan 22-23 1808 Financial Modeling Feb 10-12 | Jun 30- Jul 2 May 21-23 Mar 19-21 | Nov 5-7 1810 Application of MS Word Advanced May 19-20 | Jun 9-10 Mar 31 -Apr 1 | Dec 15-16 Feb 5-6 | Oct 29-30 1811 Application of MS PowerPoint Jun 23-24 May 26-27 Sep 24-25 1812 Application of MS Excel - Advanced NEW Dec 22-23 Nov 24-25 Apr 9-10 14
  • 17. www.eibfs.ae Annual Training Plan 2013 Risk Management & Compliance Programs Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah 1901 Anti Money Laundering: Laws and Regulations Jan 6-7 | Apr 28-29 | Oct 27-28 (A) Feb 10-11 | Oct 6-7 Jan 15-16 (A) | May 7-8 | Nov 26-27 Jan 20-21 Nov 10-11 1903 Compliance Insights in Banks Apr 14-15 Jun 16-17 Oct 8-9 1904 Corporate Governance in Banks Mar 17-18 Sep 15-16 Mar 26-28 1906 Detection for Forgery and Counterfeiting Mar 31 -Apr 2 Jan 20-21 | Dec 8-9 Feb 5-6 | Sep 17-18 1907 Financial Crimes Under AML Apr 21-22 Nov 10-11 Jun 11-12 1909 Liquidity Risk Management Jan 27-28 May 5-6 Feb 19-20 1910 Operational Risk Management May 12-13 Sep 8-9 May 21-22 1911 Risk Management in Banks Jan 20-22 Feb 3-5 | Jun 9-11 Jan 29-31 | Jun 25-27 Jun 16-18 Sep 22-24 1913 Market Risk Management Sep 15-16 Mar 17-18 Oct 29-30 1914 Credit Risk Management May 5-6 | Nov 17-18 Feb 24-25 Dec 10-11 | May 15-16 1915 Basel Accords Compliance Insights- Basic Feb 24-25 | Jun 2-3 Mar 24-25 | Nov 24-25 Mar 5-6 | Jul 2-3 1916 Basel Accords Compliance Insights- Advanced Sep 8-9 Dec 22-23 Nov 5-6 1917 Risk Based Audit Apr 7-8 Apr 21-22 Oct 22-23 1918 Interest Rate Risk Management NEW Dec 8-9 Mar 31 -Apr 1 Nov 19-20 1919 Signature Forgery and Documents Screening NEW Apr 28-29 Dec 10-11 1920 FATCA NEW Jan 30 Jul 1 Sep 29 - 30 RAK Programs Code Course Name Sharjah 1502 Breakthrough Customer Service Jan 2 -3 1106 Introduction to Banking Products and Operation Feb 17-19 1302 Corporate Governance in Banks Sep 15-19 Conferences & Workshops: No Topic Event 1 Trends in Retail Banking Workshop 2 Best Practices in Banking Sector Forum 3 Emiratization & Development of UAE Nationals Workshop 4 Key Risk indicators in Banks Workshop 5 Business Continuity Standards Round Table 6 Securitization in UAE Workshop 7 Islamic Treasury Products Workshop 8 Basel III Implementation Round Table 9 Mobile Financial Services Workshop 10 Corporate Governance Forum Index 15
  • 18. www.eibfs.ae Contents Banking Science & Operations Programs Code Course Name 1101 Bank Guarantees 1102 Banking Practice and Law in UAE 1104 Economics for Bankers 1105 IFRS 1106 Introduction to Banking Products and Operation 1108 Principles of Internal Audit in Banks 1109 Retail Banking 1110 Statistics for Bankers 1111 Trade Finance- Basic 1112 Trade Finance- Advanced 1113 Documents Examination (ISBP) 1114 SWIFT Messaging Index 17
  • 19. www.eibfs.ae Banking Science & Operations Programs Banking Science & Operations Programs
  • 20. www.eibfs.ae Bank Guarantee Course No:1101 Overview Practical course to understand bank guarantees and standby letters of credit – the relevant ICC rules in particular. Contents Bank guarantees overview (accessory/ non-accessory, direct/ indirect) Main types of Guarantees Tender Guarantee, Advance Payment Guarantee, Performance Guarantee, Retention Money Guarantee Warranty Guarantee, Payment Guarantee, Shipping Guarantee, Facility Guarantee Main issues from practical point of view: Wording, Claims, Extend or Pay claims Examination of presentations Types of agreements under bank guarantee transaction Clauses and format of bank guarantee The main features of the revision URDG 758 Advising of guarantees, Amendments Liability of the Guarantor Uniform rules for demand guarantee (URDG 458) Standby Letters of Credit under ISP98 Targeted Audience Trade finance, credit, corporate, relationship manager, branch manager and audit department. Prerequisites 1111: Trade Finance Basic 1112: Trade Finance Advanced Duration 2 Days Methodology Lectures, Discussion and Case studies Sharjah Jan 13-14 Jun 30-Jul 1 Abu Dhabi Jan 27-28 Sep 15-16 Dubai Jan 22-23 Content Sep 10-11 19
  • 21. www.eibfs.ae Banking Practice and Law in UAE Course No:1102 Overview To help the participants to learn the Banking Practice followed in UAE. Identify the developing regulatory changes. Contents Structure and functions of commercial Banks in UAE Banking Business Regulatory Framework and Role of Central Bank Laws relating to Banking regulations in UAE Regulation of Credit and Contracts Law Negotiable Instruments laws What is the basis of Banker-Customer Relationships? Focus on Fiduciary Duties Discussion of some of the land mark legal cases in UAE International Practices and Code of Banking Practice Dispute Resolution Cyber Law Targeted Audience All junior and fresh trainee officers in the Bank can attend the program, provided they have proficiency in English language or have attended our English course. Prerequisites None Duration 3 days Methodology Lectures, Discussion and Case studies Sharjah Jan 20-22 Jun 23-25 Abu Dhabi Feb 17-19 Nov 10-12 Dubai Jan 29-31 Oct 8-10 Content 20
  • 22. www.eibfs.ae Economics for Bankers Course No:1104 Overview This program introduces you to the fundamentals of economics useful for bankers with focus on Macroeco­ nomics. Contents The Economic Problem: Scarce Resources, Unlimited Wants, and Opportunity Costs The Concepts of Demand, Supply, and Equilibrium Business Organization and the Business Cycle Unemployment and Inflation Aggregate Demand and Aggregate Supply Expenditures Analysis and Fiscal Policy Money and Financial Markets The UAE Central Bank Structure and Monetary Policy Current Economic Environment Basic graphing and graph interpretation skills to examine economic questions Economic policy problems faced by government: economic growth, budget deficits and debt Targeted Audience Bank personnel who have not had a formal course in Economics and wish to increase their understanding of economics as it relates to banking. Prerequisites None Duration 3 Days Methodology Lectures, Exercises, Analyzing Current Events Sharjah Feb 10-12 Sep 22-24 Abu Dhabi Jan 6-8 Jun 30- Jul 1 Dubai Apr 2-4 Content Dec 10-12 21
  • 23. www.eibfs.ae International Financial Reporting Standards (IFRS) Course No:1105 Overview To familiarize participants with the IFRS standards and its implications for bank reporting and disclosure information. Contents Financial Instruments Overview Of Historical Developments IAS 32: Presentation IAS 39 And IFRS 9: Recognition And Measurement IAS 39 And Exposure Draft: Amortisation And Impairment IAS 39 And Exposure Draft: Hedging IFRS 7: Disclosures Non-Financial Elements Financial Statement Presentation Non-Financial Assets Leasing Non-Financial Liabilities IFRS 13 Fair Value Measurement Revenue Targeted Audience Senior Managers from finance and accounting, credit, treasury, internal control department of banks and regulatory bodies like central bank and the ministry of economy and commerce. Prerequisites None Duration 2 Days Methodology Lecture, discussion and case studies Sharjah Apr 21-22 Oct 6-7 Abu Dhabi May 19-20 Dubai Apr 9-11 Oct 29-30 Content 22
  • 24. www.eibfs.ae Introduction to Banking Products & Operations Course No:1106 Overview Banking Products and Operations places emphasis on the practical and real life scenarios’ a banker face. We will be dealing in a number of real life case studies which will provide a greater insights related to the operational role. Contents Introduction to Banking The active and passive products in banking The corresponding business process, in particular Check Accounts, Deposits and Payment Transactions, Credit and Debit Cards Bills (Collection, Purchase, Discount & Negotiation), Negotiable Instruments Remittance Products and Trade Products Introduction Consumer and Mortgage Loans Corporate Finance Basics of Loans Laws applicable in Banking - International, Regional and Local Laws Financial Crimes and Identity Theft Trust Services and Safe Custody Risks Involved Ethical issues in financial services Targeted Audience Bank personnel who have are relatively new to the profession. This program will really help them to build their banking career. Prerequisites None Duration 3 Days Methodology Lectures, Exercises, & Case Studies Sharjah Jun 16-18 Abu Dhabi Mar 31 - Apr 2 Oct 6-8 Dubai Jan 8-10 Jun 25-27 Al Ain Mar 17-19 Rak Content Feb 17-19 23
  • 25. www.eibfs.ae Principles of Internal Audit in Banks Course No:1108 Overview To enhance the skills of the participants relating to the audit and control in banks and to highlight the crucial role of auditing as an important element in the management information system. Contents Introduction to modern risk-based internal audit function Reorganization of the audit function through audit teams (credit audit, branch audit, IT audit etc.) Reconfiguration of the audit universe (i.e. identifying areas to be audited) by grouping, end-to-end transaction and product processing cycles Implementation of a risk assessment methodology (inherent risk of each auditable unit) The prioritization of auditable units (categorization into high, medium and low risk auditable units) Developing and implementation of risk-based auditing tools and techniques Development of an Audit Charter and Manual (Institute of Internal Auditors and the requirements of the Bank for International Settlements) Implications of computerization and data management (System Control) Targeted Audience Internal auditor or inspection department staff Prerequisites None Duration 3 Days Methodology Lectures, group discussions, and case analysis Sharjah May 19-21 Abu Dhabi Oct 20-22 Dubai Mar 12-14 Content 24
  • 26. www.eibfs.ae Retail Banking Course No:1109 Overview Understand and learn various products and services under the retail banking segment. Help to improve the operational efficiency in handling the product and services by the retail banking staff. Enhance the marketing efforts and read the trends in competitive marketing. Contents Fundamentals of personal and retail banking segments KYC and account opening procedures Importance of Due Diligence Operational and management aspects of the segments Consumer lending and small business banking Mortgage lending Channel marketing Market practices and best practices and customer focus Mystery Shopping and service standards Targeted Audience Customer Service officers and officers connected with functional operations Prerequisites None Duration 2 Days Methodology Discussion, interactive and presentations Sharjah Apr 28-29 Jun 2-3 Abu Dhabi Mar 3-4 May 26-27 Dubai May 14-15 Dec 24-25 Al Ain Dec 8-9 Fujairah Content Mar 31 -Apr 1 25
  • 27. www.eibfs.ae Statistics for Bankers Course No:1110 Overview Provide basic knowledge of the subject and familiarity with techniques to use them effectively in the banking and financial work situations. To give statistical and graphical tools that will help and improve the processes in an organization for better decision making and better judgment. Contents Introduction Graphic Representation of Data (Bar Diagram, Histogram, Polygon) Measures of Central Tendency (Mean, Median, Quartiles, Mode) Measures of Correlation & Regression Time Series Theory of Probability MS Excel (Spreadsheet) Targeted Audience All bank staff can attend this course Prerequisites None Duration 3 days Methodology Lectures, Class Work and Lab exercises Sharjah Mar 31 -Apr 2 Abu Dhabi Feb 24-26 Dubai May 28-30 Content 26
  • 28. www.eibfs.ae Trade Finance- Basic Course No:1111 Overview This program introduces you to the fundamental principles of Trade. Special emphasis is placed on topics of importance to you as a banker. A strong emphasis is placed on understanding the key elements of customer trade cycle analysis. Contents Why Trade Finance Commercial Contracts and the Use of Inco terms Commercial Documents The value of Document Title Methodology’s of Payment Understanding Payment Risk – The Risk Ladder Documentary Collections Documentary Credits Understanding Documentary Credit Process Responsibilities of Correspondent Banks in Trade Targeted Audience Banking professionals who have not attended a formal course in Trade Finance and who wish to move and build a strong career in Trade Finance. Prerequisites None Duration 3 Days Methodology Lectures, Exercises and Case Studies Sharjah Feb 3-5 Sept 8-10 Mar 17-19 (A) Abu Dhabi Jan 20-22 Sept 29-Oct 1 Dubai Jan 15-17 May 7-9 Sept 17-19 Al Ain May 12-14 Fujairah Content Feb 10-12 27
  • 29. www.eibfs.ae Trade Finance-Advanced Course No:1112 Overview This advanced course will provide delegates who are already familiar with or are working in a trade finance environment, with an insight into the more complex trade finance techniques that are becoming more common. Contents Trade Finance versus ‘balance sheet lending’ Understanding, identifying and managing risk (Importer and Exporter’s risk) Risk mitigation, management and transfer The mechanics and use of: Back to Back L/C structures, Transferable L/Cs, Revolving L/Cs The effective use of red and green clause letters of credit Standards of checking Documents Structuring Finance for the Trader International Demand and Contract Guarantees / Bonds Scope and Application Different types – Bid, Performance, Advance payment and Retention bonds Rules governing guarantees and bonds (Legal jurisdiction and expiry date issues) Opportunity spotting Standby L/C’s (SBLCs) Receivables Financing Mechanics of Factoring and Invoice Discounting Forfeiting – an important adjunct to the TF mechanism Role of Credit Insurance and Nightmare scenarios Targeted Audience All officers who have attended Trade finance Basic course or Officers with at least 2 years of experience in Trade or Credit departments in Banks. Prerequisites 1111: Trade Finance Basic Duration 3 Days Methodology Lectures, Discussion and Case studies Sharjah March 3-4 Sept 29-Oct 1 Nov 10-12 Abu Dhabi Mar 17-19 Nov 24-26 Dubai Apr 16-18 Oct 22-24 Content 28
  • 30. www.eibfs.ae Documents Examination (ISBP) Course No:1113 Overview Understand how the practices articulated in UCP 600 are applied by documentary practitioners. Determine compliance of documents with the terms of letters of credit and the impact of modifications or exclusions of provisions of UCP 600 on International Standard Banking Practice. Contents Preliminary Considerations The application and issuance of the credit General Principles Invoices Ocean / Marine Bills of Lading (Covering Port-to Port Shipments) Charter Party Bill of Lading Multimodal Transport Documents Air Transport Documents Road, Rail or Inland Waterway Transport Documents Insurance Documents Certificate of Origin Targeted Audience Trade finance, Documentary Credit, Audit senior staff who should be familiar with UCP 600 Prerequisites 1111: Trade Finance Basic Duration 3 Days Methodology Presentation, discussion, and group cases Sharjah April 7-9 Nov 24-26 Abu Dhabi Dec 8-10 Dubai Jun 18-20 Content Dec 17-19 29
  • 31. www.eibfs.ae SWIFT Messaging Course No:1114 Overview This course will give you an overview of SWIFT, its basics, its message standards and its main products and services. It also provides you with the necessary foundations to enable you to attend more advanced courses. Contents What is SWIFT? Explain SWIFT message work flow between banks through SWIFT society How to identify your counterparties How to distinguish the SWIFT message standards and types About the SWIFT acknowledgement SWIFT Collection Messages About the documentary Credit Messages Targeted Audience Current and New users who need a general overview of SWIFT Message Standards and types Prerequisites None Duration 2 Days Methodology Lectures, Discussions, and Exercises Sharjah Apr 14-15 Abu Dhabi Jun 9-10 Dubai Apr 23-24 Content 30
  • 32. www.eibfs.ae Contents Credit Managemet Corporate & Project Finance Programs Code Course Name 1201 Basic Financial Calculations 1202 Credit Appraisal Techniques 1203 Credit Management 1204 Financial Statement Analysis Basic 1205 Problem Loan Management 1206 Project Financing 1207 Real Estate Finance 1209 Syndicated Loans 1210 Working Capital Finance 1211 Financial Statement Analysis - Advanced NEW 1212 SME Finance NEW Index 31
  • 33. www.eibfs.ae Project Finance Corporate & Credit Mgt. Programs Credit Managemet Corporate & Project Finance Programs
  • 34. www.eibfs.ae Basic Financial Calculations Course No:1201 Overview This course provides a hands-on introduction to basic financial mathematics and the use of financial calculators. Participants will learn about time value of money and discounted cash-flow principles. Financial market participants who are unsure of their financial math skills will find this course useful. Contents The time value of money Financial calculators and using them Interest/ Return calculations Mortgage, asset valuation Bond valuation Cash flow analysis and calculations Targeted Audience Retail and corporate staff with basic knowledge of accounting and mathematics. Prerequisite None Duration 3 Days Methodology Presentation, lecture, illustration, exercise and case studies. Sharjah Jan 27-29 Sep 22-24 (A) Abu Dhabi Mar 3-5 Dubai Content Nov 26-28 33
  • 35. www.eibfs.ae Credit Appraisal Techniques Course No:1202 Overview Credit Appraisal remains one of most critical functions of any bank. This course will give the participants a good grounding in the basics of credit analysis and business evaluation. Participants can hone their skills of going behind the financial statements and detecting inconsistencies, if any. Participants will develop the necessary skill to match credit facilities to the needs of borrowers and mitigate risks through documentation, covenants and collateral security. Contents Basic principles of bank credit Credit risk analysis through ratios and cash flow analysis Univariate and Multivariate analysis Forecasting financials and sensitivity analysis Importance of Site Inspections Credit scoring Credit rating Cash flow lending Evaluation of working capital and term loans Ensuring proper use of bank facilities Structuring of facilities Targeted Audience Commercial loan officers with at least 6 Months experience in the commercial credit department who wish to enhance their knowledge about credit appraisal techniques Prerequisites 1204: Financial Statements Analysis Duration 3 Days Methodology Lectures, exercises, and case studies Sharjah Feb 3-5 Jun 9-11 Abu Dhabi Jan 27-29 Jun 30- Jul 2 Dubai Apr 16-18 Content Nov 12-14 34
  • 36. www.eibfs.ae Credit Management Course No:1203 Overview The objective of this course is to provide participants with adequate knowledge about the management of Credit in banks. Participants will learn about the importance of Credit culture and its impact on the credit process. Participants will learn about administration of loans, post-sanction follow-up of loans and the process of securing collateral. Participants will be able to appreciate the portfolio approach to credit management. Contents Overview of Credit Management Regulatory Framework and Prudential Norms Credit Policy in Banks Documentation and types of security Credit Evaluation: Term Loans & Working Capital Credit Monitoring Follow up and Recovery Management Targeted Audience Executives from corporate banking Prerequisites 1202: Credit analysis Techniques Duration 3 Days Methodology Lectures, discussion and case studies Sharjah Mar 10-12 Sep 15-17 Abu Dhabi Apr 28-30 Oct 27-29 Dubai Feb 26-28 Content Dec 17-19 35
  • 37. www.eibfs.ae Financial Statement Analysis Basic Course No:1204 Overview The course on financial statement analysis provides participants with a fundamental understanding of accounting principles, concepts, conventions, and key characteristics of accounting information. Participants will be able to learn about the various types of financial statements and their importance. They will learn the use of various analytical tools like ratio analysis and common-size statements and distinguish between cash flows and profits and identify the different types of cash flows. They will be able to identify the key line items on the financials and their inter-relationships. Contents Overview of the purpose and structure of financial statements Important accounting principles, concepts, conventions and characteristics of accounting information Reading and understanding the balance sheet and income statement Trend analysis / common size statements Ratio analysis Cash flows Targeted Audience Lending personnel or management trainees with a basic knowledge of accounting. - Junior commercial loan officers Prerequisites None Duration 3 days Methodology Lectures, illustrations, exercises, and case Studies Sharjah May 26-28 Nov 10-12 Abu Dhabi Jan 13-15 May 5-7 Dubai Mar 12-14 Oct 1-3 Alain Mar 3-5 Fujairah Jan 20-22 Content 36
  • 38. www.eibfs.ae Problem Loan Management Course No:1205 Overview This course will enable participants to identify the early warning signals of problem loans. Participants will be able to recognize the causes of business failure and operating losses. They will be able to develop a concrete set of procedures once a problem loan has been identified. Participants will explore options for resolving problem loans including workout, outplacement and liquidation. Contents Causes of Problem Loans and Costs Identification of Problem Loans and Measuring Delinquency-Regulatory guidelines Controlling Problem Loans Analysis of the Remedial Actions Strategy for Loan Recovery Mandate for Loan Recovery and Legal mechanisms Execution of Loan Recovery and System for Monitoring Targeted Audience Commercial lending officers with a good understanding of credit analysis. Prerequisite 1202: Credit Appraisal Techniques Duration 3 Days Methodology Lectures, discussions, and case studies Sharjah Jan 6-8 Apr 28-30 Abu Dhabi Feb 24-26 Oct 6-8 Dubai Jan 29-31 Content Nov 19-21 37
  • 39. www.eibfs.ae Project Financing Course No:1206 Overview The course will provide participants with an overview of the core principles of project finance. Participants will gain a greater insight into Project Risks and grasp the crucial factors and techniques used in structuring project financings. Participants will be able to understand the essential credit issues in appraising project finance proposals. Contents Fundamentals and Rationale of Project Financing Analysis of Project Viability and Risk Management Security Arrangements and Legal Structure Role of Credit Ratings and Project Evaluation Ownership and Financial Structuring Legal Documentation and Funding Sources The Lenders perspective Sponsors Perspective Targeted Audience Staff working in commercial loans departments. It is a prerequisite for UAE nationals to have 2 years minimum experience, and for others 3 years experience. Prerequisites 1202: Credit Appraisal Techniques Duration 3 Days Methodology Lectures, exercises, discussions Sharjah May 5-7 Oct 20-22 Abu Dhabi May 12-14 Dubai Apr 23-25 Content Dec 24-26 38
  • 40. www.eibfs.ae Real Estate Finance Course No:1207 Overview This course is an introduction to the basic concepts and tools used by real estate professionals to analyze the financial feasibility of real estate developments. Participants will be able to analyze the risk and returns of investing in property. They will understand the relative advantages of debt and equity financing structures and the relevance of property cash flows. Contents Measuring Real Estate Returns Property Finance Risk Management  Financing Instruments & Techniques Financial Structures: Development Financial feasibility: Developing the Business Plan Securitization of Real Property Interest & Mortgages Targeted Audience Executives in personal & corporate banking who finance real estate, senior executive who wish to advance their knowledge of real estate finance. Prerequisites 1202: Credit Appraisal Techniques Duration 3 Days Methodology Case studies, presentation and interactive discussions Sharjah Jan 20-22 Abu Dhabi Feb 3-5 Dubai Content May 14-16 39
  • 41. www.eibfs.ae Syndicated Loans Course No:1209 Overview This course aims at providing participants with knowledge of organizing and participating in syndicated loans. This course highlights the legal issues in a syndicated loan and provides an insight into the nature of documents and covenants. Participants will understand the roles of various participants in structuring a transaction and how to price a syndicated loan. Contents Characteristics of Loan Syndication Advantages and disadvantages to borrowers and banks Identifying strategies for syndicate participants and their roles Significant titles in Syndicate facilities Types of syndicated facilities The syndication sales cycle and principal milestones Analyzing principal elements of the pricing structure Reviewing pricing strategies and the trade-off between price and structure Loan agreements/documentation in syndication Evaluating how to negotiate the best deal Transfer mode in Secondary market Targeted Audience Participants possessing knowledge of corporate credit Prerequisites 1203: Credit Management Duration 2 Days Methodology Lecture and case studies Sharjah March 17-18 Abu Dhabi Feb 17-18 Dubai Content Apr 9-10 40
  • 42. www.eibfs.ae Working Capital Finance Course No:1210 Overview This course will enable the participants to understand the various components of operating cycle The participants will learn to link the financing structures with the stages of the operating cycle. They will able to identify the merits of appropriate funded and non-funded instruments required for working capital finance. Contents Working capital cycle. Various components affecting working capital cycle Various products for working capital financing Structuring of the required facilities Precautions to be taken in working capital assessment Supervision & follow up for efficient utilization of working capital finance. Targeted Audience Executives in corporate banking department responsible for funding working capital Prerequisite 1202: Credit Appraisal Techniques Duration 2 Days Methodology Lecture, illustrations and case studies. Sharjah Jun 23-24 Abu Dhabi Sept 22-23 Dubai Content Sept 10-11 41
  • 43. www.eibfs.ae Financial Statements Analysis Advanced Course No:1211 Overview This Course will enable participants to identify balance sheet strengths, weaknesses and inconsistencies if any. The participants will also be able to gauge the quality of earnings. They will learn the used of advanced analytical tools and glean information from notes to accounts. Participants will perform simple credit analysis and industry analysis. They should be able to identify signals that indicate fraudulent reporting Contents Review of Balance sheet, Income statement and Cash Flow Statement Inconsistencies in financial statements Sources and applications of funds analysis. Horizontal and Vertical analysis Ratio analyses/Du Pont model Cash flow analysis Preparing proforma financial statements and validating them. Liquidity and Solvency Overview of Credit Analysis and Industry analysisalysis Targeted Audience Recent entrants into the credit department with about 6 months to one year experience. Prerequisites 1204: Financial Statements Analysis- Basic Duration 3 days Methodology Case studies, presentation & interactive discussions Sharjah Mar 24-26 Nov 24-26 Abu Dhabi May 19-21 Dec 15-17 Dubai Jun 11-13 Content Oct 8-10 42
  • 44. www.eibfs.ae SME Finance Course No:1212 Overview The broad objective of the Course is to improve the capacity of participants to appraise Micro and SME credit requests .Participants will be able to Identify business financing needs of SMEs and understand and apply the key concepts of financial analysis to SMEs risk, particularly through cash flow and budget analysis, They will be able to Identify early warning signs of company distress and adopt appropriate conduct vis-à-vis SME’s in distress. Contents Introduction to Small and Medium Enterprises Lending Challenges in SME lending Credit Analysis Cash Flow Analysis and Breakeven and Debt Service Ratio Analysis Loan Structuring Loan Documentation Monitoring Problem Loans Targeted Audience The course is suitable for relationship managers responsible for the development of Micro and SMEs portfolios. Prerequisites None Duration 2 days Methodology Presentation, lecture, illustration, exercise and case studies. Sharjah Dec 15-16 Abu Dhabi Jun 16-17 Dubai Content Dec 10-11 43
  • 45. www.eibfs.ae Contents Banking English Programs Code Course Name 1301 General Business Communication 1302 English for Bankers I 1303 English for Bankers II 1305 English Speaking Skills 1306 Business Writing 1307 Report Writing Skills 1308 English Course- Entry Level NEW (PRE/POST ASSESSMENT) 1309 English Course- Intermediate Level NEW (PRE/POST ASSESSMENT) Index 45