SlideShare a Scribd company logo
1 of 18
Some Impressionistic takes from the book of
Marshall Goldsmith “Succession” ( Are your Ready)
by R. Ramakrishnan (Ramki)
ramaddster@gmail.com
About Mr. Marshall Goldsmith
 Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better – by
achieving positive, lasting change in behaviour: for themselves, their people and their teams.
 In November 2009 Dr. Goldsmith was recognized as one of the fifteen most influential business
thinkers in the world in the bi-annual study sponsored by The (London) Times and Forbes. The
American Management Association named Marshall as one of 50 great thinkers and leaders who
have influenced the field of management over the past 80 years. He is one of only two educators
who have won the Institute of Management Studies Lifetime Achievement Award.
 Dr. Goldsmith’s Ph.D. is from UCLA where he has been named one of the 75 great alumni of the
last 75 years. He teaches executive education at Dartmouth’s Tuck School and frequently speaks
at leading business schools. He is a Fellow of the National Academy of Human Resources
(America’s top HR honour) and his work has been recognized by almost every professional
organization in his field.
 Mr.Marshall is one of a select few advisors who have been asked to work with over 120 major
CEOs and their management teams. He served on the Board of the Peter Drucker Foundation for
ten years. He has been a volunteer teacher for US Army Generals, Navy Admirals, Girl Scout
executives, International and American Red Cross leaders – where he was a National Volunteer of
the Year.
Prelude
 Marshall Goldsmith writes here that a leader’s greatest challenge can be
knowing when it’s time to step aside. And just as challenging is the often
overlooked, frequently thorny question of how you step aside.
 The goal would be, during the transition, for the departing leader to maintain his dignity
(many don’t), enjoy his final year or so in the office, and put his successor in a position
where he or she will have a great chance of winning.
 This book offers candid advice on succession from the outgoing executive's perspective;
however Goldsmith doesn't focus on the strategic or technical issues.
 This book is also not intended to be a human resources manual, so it doesn't address
succession planning and areas such as compensation, stock options, and other HR
concerns.
 What this book does focus on are the behavioral concerns related to succession. This
book was written to help CEOs and any high-level professionals
 Prepare for transition,
 Choose a successor,
 Coach their successor, and
 Pass the baton.
 Goldsmith stresses that too often succession is presented "as a dry, "check the boxes"
process during which seemingly robotic executives are only concerned with buzzwords
like strategic fit, core competencies, and long-term shareholder value."
 In actual practice, though, he writes that the process of getting ready for succession is
often influenced by emotions as much as it is influenced by logic.
1. Preparing Yourself
 Slowing down and letting go is typically very difficult. If you
and the company are doing well, why would you want to quit
now? And if things aren't going so well, you won't want to
give up. Determining whether or not you are really ready for
succession is a critical first step in the process.
 Make an honest assessment of what you will be letting go of.
You will need to cope with, among other things, a change in
compensation, status, power and authority, your
relationships, and your level of contribution.
 Knowing that you will become a "lame duck" and a "former
CEO" is hard to accept. But it is a reality. Making peace with
this and learning how to deal with it will make things a lot
easier for everyone.
Slowing down & Letting go & moving on
Slowing down & Letting go & moving on
 Don't worry about "finishing on a great note." Instead, make those
tough, unpopular decisions that are good for the company. Focus
on putting your successor in a position to succeed.
 It will be critical to properly transition from you running the
company at full speed, to choosing and developing a successor, to
creating the rest of your life.
 Goldsmith writes that from his learnings, the three most important
variables that executives identify in order to have a "great rest of
life" are:
 Contribution,
 Meaning, and
 Happiness.
 (Note that money, health and relationships are not listed as key
factors - because CEOs report that they are typically already doing
fine in these areas.)
Effectively letting go –Figure 1.1
 In the middle of the transition process, you should begin to slow down. While
you are still working on leading the company, you are deeply involved in
developing your successor, and you begin focusing on creating the rest of
your life.
 At the end of the process, you will need to stop leading the company, be
available (only if asked) to work on developing your successor, and primarily
focus on creating the rest of your life.
 While figure 1-1 illustrates a process that theoretically could happen, figure
1-2 illustrates a process that actually does happen, and far too often. In
figure 1-2 the leader becomes focused on leading the company until the
bitter end, spends little time in developing his successor, and puts almost no
effort into creating the rest of his life
Trouble letting go-Figure 1.2
If you want to do a great job in creating a great transition,
look more like the leader in figure 1-1—less like the
leader in figure 1-2.
2. Choosing Your Successor
Choosing your Successor
 The development of a great successor is one of the most
important accomplishments that a CEO can achieve. (What
message is sent to your leaders when you, as a CEO, cannot
develop your own successor?)
 But should you develop an internal or an external successor?
Goldsmith lists some pros and cons for both but concludes
that "external CEOs come with extremely high risk and that
you should develop an internal resource if at all possible." A
cost-benefit analysis of the options is always a good idea.
 You as CEO (and as a coach of your potential successor)
need to make certain that you really want this person to be
the next CEO. A lot of time, money and energy can be
wasted if this is not the case
 Before the succession decision is made, it is critical that your
potential successor establish positive relationships with all
key stakeholders such as board members, her leadership
peer group, direct reports, and important customers and
suppliers. Utilize a critical stakeholder assessment in this
determination.
 Everyone has areas of improvement need, and successor
CEOs are no different. And as with all people, for a potential
successor to achieve positive change, the deep motivation for
this change will have to come from inside him. And his
motivations must be for the right reasons.
 An outside coach or CEO can help the successor achieve
authentic change, but they cannot make the successor
achieve authentic change. As Arnold Schwarzenegger noted,
"Nobody ever got muscles by watching me lift weights."
Choosing your Successor
3. Coaching Your Successor
 The selection of an executive coach should be driven by the needs of
the company and those of the potential successor. Hire a coach who
specializes in those areas.
 At the CEO level, most requests for coaching are behavioral - not
technical, functional, or strategic.
 Some advantages of utilizing an outside coach include confidentiality
in collecting data, their credibility and capability, and a lack of time by
the CEO to commit to the coaching process.
 Also, taking the lead in coaching the potential successor is often not
the best use of the CEO's time or talents.
 As a leader, your successor needs to clearly understand - before
taking the job - how much CEO behavior matters to the people whom
they will be leading. If any one wants to be a great leader, they have to
"make peace" with watching what they say and observing how
their...for the rest of her career.
 There is no "off" switch when they are around the people whom they
will be leading.
Choosing your Successor
 Involve key stakeholders in the development of your successor
because he will need their support, they provide different
perspectives, he will learn from them, and it increases the
stakeholders' buy-in regarding the process and the candidate(s).
 The more successful we become, the more we fall into the
superstition trap: "I behave this way. I am a successful CEO.
Therefore, I must be a successful CEO because I behave this
way." Don't fall into this trap. Your successor CEO will NOT
need to think, behave, and be like you in order to be successful.
 Successful human beings tend to overweight our own strengths
and underweight our own weaknesses when evaluating others.
 Many of us have a natural tendency to forgive even large errors
that resemble our weaknesses and to punish even small flaws
that occur in our area of strength.
 Be conscious of this when evaluating others.
Choosing your Successor
 Thank them for participating in the coaching process. Take the time to
acknowledge the value of their time. Express gratitude for their input.
 Review strengths. Personally commit to continued effort in these areas
of strength, and express gratitude for the positive recognition.
 Openly discuss desired areas for development. Sincerely apologize for
any mistakes that may have damaged the relationship in the past, and
commit to improve.
 Solicit ideas for the future. Ask for specific suggestions that can help
ensure her improvement in targeted areas for change as well as
general suggestions that can help in her journey to becoming a great
CEO.
 Make realistic commitments. Avoid overpromising. Commit to listen to
all ideas, consider every suggestion, and make a good faith effort to
do the best she can to improve.
 Ask for their continued support. Let them know that she plans to follow
up and get ongoing ideas for suggestions. Communicate that positive,
lasting change is a process—not a program.
Involve Key Stakeholders
4. Passing the Baton
 As CEO, be crystal clear when you are leaving and who your
successor will be. Also, how to announce this and how to
inform the successor CEO and key stakeholders is very
important.
 As the CEO, you need to avoid the "buyer's remorse" that is
too common in the transition process. Once the final
commitment is made, let it go.
 Give the key stakeholders all the credit for the successor
CEO's personal improvement. They (presumably) have been
a critical part of the development and selection process and
their efforts need to be recognized.
 Show some class on the way out. Do whatever you can to
make your successor a winner. Get over your own ego.
Passing the Baton
Happy Reading
Your comments to ramaddster@gmail.com

More Related Content

Viewers also liked

A leader Who had no title by Robin Sharma
A leader Who had no title by Robin SharmaA leader Who had no title by Robin Sharma
A leader Who had no title by Robin SharmaVineetha Menon
 
20 Habits That Hold Us Back
20 Habits That Hold Us Back20 Habits That Hold Us Back
20 Habits That Hold Us BackShamim Rafeek
 
Summary The Art of the Long View
Summary The Art of the Long View Summary The Art of the Long View
Summary The Art of the Long View GMR Group
 
Power of now summary
Power of  now  summaryPower of  now  summary
Power of now summaryGMR Group
 
GEC 2017: Steven Rodriguez (Startup Huddle)
GEC 2017: Steven Rodriguez (Startup Huddle)GEC 2017: Steven Rodriguez (Startup Huddle)
GEC 2017: Steven Rodriguez (Startup Huddle)Mark Marich
 

Viewers also liked (7)

A leader Who had no title by Robin Sharma
A leader Who had no title by Robin SharmaA leader Who had no title by Robin Sharma
A leader Who had no title by Robin Sharma
 
Comunicado clases
Comunicado clasesComunicado clases
Comunicado clases
 
20 Habits That Hold Us Back
20 Habits That Hold Us Back20 Habits That Hold Us Back
20 Habits That Hold Us Back
 
Summary The Art of the Long View
Summary The Art of the Long View Summary The Art of the Long View
Summary The Art of the Long View
 
Implementing The Curricilum
Implementing The CurricilumImplementing The Curricilum
Implementing The Curricilum
 
Power of now summary
Power of  now  summaryPower of  now  summary
Power of now summary
 
GEC 2017: Steven Rodriguez (Startup Huddle)
GEC 2017: Steven Rodriguez (Startup Huddle)GEC 2017: Steven Rodriguez (Startup Huddle)
GEC 2017: Steven Rodriguez (Startup Huddle)
 

More from GMR Group

Leadership is an Attitutde.pdf
Leadership is an Attitutde.pdfLeadership is an Attitutde.pdf
Leadership is an Attitutde.pdfGMR Group
 
HR Transformation
HR TransformationHR Transformation
HR TransformationGMR Group
 
The Culture Secret
The Culture SecretThe Culture Secret
The Culture SecretGMR Group
 
Built to Last
Built to LastBuilt to Last
Built to LastGMR Group
 
How Stella Saved the Farm
How Stella Saved the FarmHow Stella Saved the Farm
How Stella Saved the FarmGMR Group
 
Good Strategy Bad Strategy
Good Strategy Bad StrategyGood Strategy Bad Strategy
Good Strategy Bad StrategyGMR Group
 
Creating Passion Driven Teams
Creating Passion Driven TeamsCreating Passion Driven Teams
Creating Passion Driven TeamsGMR Group
 
Boards that Deliver
Boards that  DeliverBoards that  Deliver
Boards that DeliverGMR Group
 
Being the boss
Being the bossBeing the boss
Being the bossGMR Group
 
Good to great
Good to greatGood to great
Good to greatGMR Group
 
Leadership Pipeline
Leadership PipelineLeadership Pipeline
Leadership PipelineGMR Group
 
Difficult Conversation
Difficult ConversationDifficult Conversation
Difficult ConversationGMR Group
 
Blue Ocean Strategy
Blue Ocean StrategyBlue Ocean Strategy
Blue Ocean StrategyGMR Group
 
Emotional intelligence 2.0
Emotional intelligence 2.0Emotional intelligence 2.0
Emotional intelligence 2.0GMR Group
 
Confronting reality
Confronting realityConfronting reality
Confronting realityGMR Group
 
Triple bottom line
Triple bottom line  Triple bottom line
Triple bottom line GMR Group
 
Timeless leadership
Timeless leadershipTimeless leadership
Timeless leadershipGMR Group
 
21 indispensible qualities of a leader
21 indispensible qualities of a leader21 indispensible qualities of a leader
21 indispensible qualities of a leaderGMR Group
 

More from GMR Group (20)

Leadership is an Attitutde.pdf
Leadership is an Attitutde.pdfLeadership is an Attitutde.pdf
Leadership is an Attitutde.pdf
 
HR Transformation
HR TransformationHR Transformation
HR Transformation
 
The Culture Secret
The Culture SecretThe Culture Secret
The Culture Secret
 
Built to Last
Built to LastBuilt to Last
Built to Last
 
How Stella Saved the Farm
How Stella Saved the FarmHow Stella Saved the Farm
How Stella Saved the Farm
 
Good Strategy Bad Strategy
Good Strategy Bad StrategyGood Strategy Bad Strategy
Good Strategy Bad Strategy
 
Creating Passion Driven Teams
Creating Passion Driven TeamsCreating Passion Driven Teams
Creating Passion Driven Teams
 
Boards that Deliver
Boards that  DeliverBoards that  Deliver
Boards that Deliver
 
Being the boss
Being the bossBeing the boss
Being the boss
 
Good to great
Good to greatGood to great
Good to great
 
Mojo
MojoMojo
Mojo
 
Leadership Pipeline
Leadership PipelineLeadership Pipeline
Leadership Pipeline
 
Difficult Conversation
Difficult ConversationDifficult Conversation
Difficult Conversation
 
Blue Ocean Strategy
Blue Ocean StrategyBlue Ocean Strategy
Blue Ocean Strategy
 
Emotional intelligence 2.0
Emotional intelligence 2.0Emotional intelligence 2.0
Emotional intelligence 2.0
 
Confronting reality
Confronting realityConfronting reality
Confronting reality
 
Triple bottom line
Triple bottom line  Triple bottom line
Triple bottom line
 
Timeless leadership
Timeless leadershipTimeless leadership
Timeless leadership
 
21 indispensible qualities of a leader
21 indispensible qualities of a leader21 indispensible qualities of a leader
21 indispensible qualities of a leader
 
Triggers
TriggersTriggers
Triggers
 

Recently uploaded

Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingGiuseppe De Simone
 

Recently uploaded (20)

Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful Thinking
 

Succession-Are you Ready

  • 1. Some Impressionistic takes from the book of Marshall Goldsmith “Succession” ( Are your Ready) by R. Ramakrishnan (Ramki) ramaddster@gmail.com
  • 2. About Mr. Marshall Goldsmith  Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better – by achieving positive, lasting change in behaviour: for themselves, their people and their teams.  In November 2009 Dr. Goldsmith was recognized as one of the fifteen most influential business thinkers in the world in the bi-annual study sponsored by The (London) Times and Forbes. The American Management Association named Marshall as one of 50 great thinkers and leaders who have influenced the field of management over the past 80 years. He is one of only two educators who have won the Institute of Management Studies Lifetime Achievement Award.  Dr. Goldsmith’s Ph.D. is from UCLA where he has been named one of the 75 great alumni of the last 75 years. He teaches executive education at Dartmouth’s Tuck School and frequently speaks at leading business schools. He is a Fellow of the National Academy of Human Resources (America’s top HR honour) and his work has been recognized by almost every professional organization in his field.  Mr.Marshall is one of a select few advisors who have been asked to work with over 120 major CEOs and their management teams. He served on the Board of the Peter Drucker Foundation for ten years. He has been a volunteer teacher for US Army Generals, Navy Admirals, Girl Scout executives, International and American Red Cross leaders – where he was a National Volunteer of the Year.
  • 3. Prelude  Marshall Goldsmith writes here that a leader’s greatest challenge can be knowing when it’s time to step aside. And just as challenging is the often overlooked, frequently thorny question of how you step aside.  The goal would be, during the transition, for the departing leader to maintain his dignity (many don’t), enjoy his final year or so in the office, and put his successor in a position where he or she will have a great chance of winning.  This book offers candid advice on succession from the outgoing executive's perspective; however Goldsmith doesn't focus on the strategic or technical issues.  This book is also not intended to be a human resources manual, so it doesn't address succession planning and areas such as compensation, stock options, and other HR concerns.  What this book does focus on are the behavioral concerns related to succession. This book was written to help CEOs and any high-level professionals  Prepare for transition,  Choose a successor,  Coach their successor, and  Pass the baton.  Goldsmith stresses that too often succession is presented "as a dry, "check the boxes" process during which seemingly robotic executives are only concerned with buzzwords like strategic fit, core competencies, and long-term shareholder value."  In actual practice, though, he writes that the process of getting ready for succession is often influenced by emotions as much as it is influenced by logic.
  • 5.  Slowing down and letting go is typically very difficult. If you and the company are doing well, why would you want to quit now? And if things aren't going so well, you won't want to give up. Determining whether or not you are really ready for succession is a critical first step in the process.  Make an honest assessment of what you will be letting go of. You will need to cope with, among other things, a change in compensation, status, power and authority, your relationships, and your level of contribution.  Knowing that you will become a "lame duck" and a "former CEO" is hard to accept. But it is a reality. Making peace with this and learning how to deal with it will make things a lot easier for everyone. Slowing down & Letting go & moving on
  • 6. Slowing down & Letting go & moving on  Don't worry about "finishing on a great note." Instead, make those tough, unpopular decisions that are good for the company. Focus on putting your successor in a position to succeed.  It will be critical to properly transition from you running the company at full speed, to choosing and developing a successor, to creating the rest of your life.  Goldsmith writes that from his learnings, the three most important variables that executives identify in order to have a "great rest of life" are:  Contribution,  Meaning, and  Happiness.  (Note that money, health and relationships are not listed as key factors - because CEOs report that they are typically already doing fine in these areas.)
  • 7. Effectively letting go –Figure 1.1  In the middle of the transition process, you should begin to slow down. While you are still working on leading the company, you are deeply involved in developing your successor, and you begin focusing on creating the rest of your life.  At the end of the process, you will need to stop leading the company, be available (only if asked) to work on developing your successor, and primarily focus on creating the rest of your life.  While figure 1-1 illustrates a process that theoretically could happen, figure 1-2 illustrates a process that actually does happen, and far too often. In figure 1-2 the leader becomes focused on leading the company until the bitter end, spends little time in developing his successor, and puts almost no effort into creating the rest of his life
  • 8. Trouble letting go-Figure 1.2 If you want to do a great job in creating a great transition, look more like the leader in figure 1-1—less like the leader in figure 1-2.
  • 9. 2. Choosing Your Successor
  • 10. Choosing your Successor  The development of a great successor is one of the most important accomplishments that a CEO can achieve. (What message is sent to your leaders when you, as a CEO, cannot develop your own successor?)  But should you develop an internal or an external successor? Goldsmith lists some pros and cons for both but concludes that "external CEOs come with extremely high risk and that you should develop an internal resource if at all possible." A cost-benefit analysis of the options is always a good idea.  You as CEO (and as a coach of your potential successor) need to make certain that you really want this person to be the next CEO. A lot of time, money and energy can be wasted if this is not the case
  • 11.  Before the succession decision is made, it is critical that your potential successor establish positive relationships with all key stakeholders such as board members, her leadership peer group, direct reports, and important customers and suppliers. Utilize a critical stakeholder assessment in this determination.  Everyone has areas of improvement need, and successor CEOs are no different. And as with all people, for a potential successor to achieve positive change, the deep motivation for this change will have to come from inside him. And his motivations must be for the right reasons.  An outside coach or CEO can help the successor achieve authentic change, but they cannot make the successor achieve authentic change. As Arnold Schwarzenegger noted, "Nobody ever got muscles by watching me lift weights." Choosing your Successor
  • 12. 3. Coaching Your Successor
  • 13.  The selection of an executive coach should be driven by the needs of the company and those of the potential successor. Hire a coach who specializes in those areas.  At the CEO level, most requests for coaching are behavioral - not technical, functional, or strategic.  Some advantages of utilizing an outside coach include confidentiality in collecting data, their credibility and capability, and a lack of time by the CEO to commit to the coaching process.  Also, taking the lead in coaching the potential successor is often not the best use of the CEO's time or talents.  As a leader, your successor needs to clearly understand - before taking the job - how much CEO behavior matters to the people whom they will be leading. If any one wants to be a great leader, they have to "make peace" with watching what they say and observing how their...for the rest of her career.  There is no "off" switch when they are around the people whom they will be leading. Choosing your Successor
  • 14.  Involve key stakeholders in the development of your successor because he will need their support, they provide different perspectives, he will learn from them, and it increases the stakeholders' buy-in regarding the process and the candidate(s).  The more successful we become, the more we fall into the superstition trap: "I behave this way. I am a successful CEO. Therefore, I must be a successful CEO because I behave this way." Don't fall into this trap. Your successor CEO will NOT need to think, behave, and be like you in order to be successful.  Successful human beings tend to overweight our own strengths and underweight our own weaknesses when evaluating others.  Many of us have a natural tendency to forgive even large errors that resemble our weaknesses and to punish even small flaws that occur in our area of strength.  Be conscious of this when evaluating others. Choosing your Successor
  • 15.  Thank them for participating in the coaching process. Take the time to acknowledge the value of their time. Express gratitude for their input.  Review strengths. Personally commit to continued effort in these areas of strength, and express gratitude for the positive recognition.  Openly discuss desired areas for development. Sincerely apologize for any mistakes that may have damaged the relationship in the past, and commit to improve.  Solicit ideas for the future. Ask for specific suggestions that can help ensure her improvement in targeted areas for change as well as general suggestions that can help in her journey to becoming a great CEO.  Make realistic commitments. Avoid overpromising. Commit to listen to all ideas, consider every suggestion, and make a good faith effort to do the best she can to improve.  Ask for their continued support. Let them know that she plans to follow up and get ongoing ideas for suggestions. Communicate that positive, lasting change is a process—not a program. Involve Key Stakeholders
  • 16. 4. Passing the Baton
  • 17.  As CEO, be crystal clear when you are leaving and who your successor will be. Also, how to announce this and how to inform the successor CEO and key stakeholders is very important.  As the CEO, you need to avoid the "buyer's remorse" that is too common in the transition process. Once the final commitment is made, let it go.  Give the key stakeholders all the credit for the successor CEO's personal improvement. They (presumably) have been a critical part of the development and selection process and their efforts need to be recognized.  Show some class on the way out. Do whatever you can to make your successor a winner. Get over your own ego. Passing the Baton
  • 18. Happy Reading Your comments to ramaddster@gmail.com