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Introduction

                                                 Era of tremendous
                                                  potential: 2010-
                                                        2015




The presentation talks about

                        Critical
                         Critical
 Exploring the
   Exploring the                    Dominating
                                    Dominating
                        Success
                         Success
 change drivers
  change drivers                      Trends
                                       Trends
                        Factors
                         Factors
Growth Drivers


      Health Care
      Health Care




      Household
      Household
       Goods
        Goods



      Consumer
       Consumer
      Electronics
      Electronics
Growth Drivers
Trends
Challenges & Risks
Traditional Retail Curve
Shopper Insight Process

                                            Brand equity pre-
                                             Brand equity pre-
                                               disposition
                                                disposition



                                               Shopper Type
                                             Type of Occasion
                                            State of Mind
                                            Channel Choice
                                             Pre-planning
                                               Retailer Choice
          Research by shopper                   Retailer Experience                   Research by
           Research by shopper                                                         Research by
                experts                         Store Layout                        consumer experts
                 experts                                                             consumer experts
                                                  Store Dynamics
                                                    Store Atmosphere
                                                    Shopping Style
                                                     Shopping Basket
                                                     Shopping Route
                 Propensity to purchase                Store Advertising
                   Propensity to purchase                                  Consumption experience
                    can potentially be                 Shelf Layout         Consumption experience
                     can potentially be                                     feeds back into brand
                 impacted at each stage              Signage                  feeds back into brand
                  impacted at each stage                                            equity
                       of journey                   Promotions                       equity
                         of journey
                                                  Pack Standout
                                                Pack Communication




                                             Transaction seals
                                              Transaction seals
                                             purchase decision
                                              purchase decision


Source: TNS Retail and Shopper Insights
Retailing in 2015 a snapshot

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Retailing in 2015 a snapshot

  • 1.
  • 2. Introduction Era of tremendous potential: 2010- 2015 The presentation talks about Critical Critical Exploring the Exploring the Dominating Dominating Success Success change drivers change drivers Trends Trends Factors Factors
  • 3. Growth Drivers Health Care Health Care Household Household Goods Goods Consumer Consumer Electronics Electronics
  • 8. Shopper Insight Process Brand equity pre- Brand equity pre- disposition disposition Shopper Type Type of Occasion State of Mind Channel Choice Pre-planning Retailer Choice Research by shopper Retailer Experience Research by Research by shopper Research by experts Store Layout consumer experts experts consumer experts Store Dynamics Store Atmosphere Shopping Style Shopping Basket Shopping Route Propensity to purchase Store Advertising Propensity to purchase Consumption experience can potentially be Shelf Layout Consumption experience can potentially be feeds back into brand impacted at each stage Signage feeds back into brand impacted at each stage equity of journey Promotions equity of journey Pack Standout Pack Communication Transaction seals Transaction seals purchase decision purchase decision Source: TNS Retail and Shopper Insights