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Essential Etiquette BY International Finishing Academy
  BUSINESS BODY  LANGUAGE
POSTURE
HANDSHAKES
Dead Fish Bone Crusher Palm Pincher
BUSINESS CARD ETIQUETTE
INTRODUCTIONS
INTRODUCTIONS
NAMING NAMES AND KNOWING THE HIERARCHY
MEETINGS  AND  GREETINGS
MEETING  ETIQUETTE
[object Object],[object Object]
If there is an established seating pattern, accept it. If you are unsure, ask. Acknowledge any introductions or opening remarks with a brief recognition of the chair and other participants.
[object Object],[object Object]
[object Object],[object Object],[object Object]
It is a serious breach of business etiquette to divulge information to others about a meeting.  What has been discussed should be considered as confidential.
Thanking the person who organized the meeting is not only good etiquette, it is also a sign of respect.
  SMALL  TALK
Welcome topics of conversation- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Topics to avoid ,[object Object],[object Object],[object Object],[object Object]
PERSONAL QUESTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ALWAYS BE RESPECTFUL AND COURTEOUS  DON’T : ,[object Object],[object Object],[object Object],[object Object],[object Object]
BE POLITE TO HIRED HELP LIKE PEONS, DRIVERS, DELIVERY BOYS ETC.
Never use the words- ,[object Object],[object Object],[object Object],[object Object]
3 magic words ,[object Object],[object Object],[object Object]
PRIVACY and  PERSONAL SPACE
Use  privileges   carefully
P UNCTUALITY
BE RESPONSIBLE FOR YOUR OWN PROPERTY AND VALUABLES
Visitors should not be kept waiting long. Make them comfortable,  Offer them reading material etc.
HOSPITALITY TEA, COFFEE OR COLD BEVERAGES
Keep your  workplace  orderly
Office Gossip and politics
KEEP YOUR PERSONAL CONVERSATIONS TO THE MINIMUM AND OUT OF HEARING OF OTHERS.
FIDGETING AND OTHER UNNECESSARY SOUNDS CAN BE DISTRACTING
Be   considerate   DO NOT MISUSE  OFFICE  PROPERTY
CLEAN UP AFTER YOUSELF
 
OFFER SEATS & OPEN DOORS FOR -LADIES AND ELDERLY PEOPLE
  ESCALATORS,   DOORS ,  PUBLIC    TRANSPORT  AND  LIFTS
SPITTING SCRATCHING   QUEUES  POINTING
TOOTH  PICKING AND  CHEWING GUM
  INVITATIONS AND RESPONSE
PUNCTUALITY  OR  FASHIONABLY  LATE ???
Opposite Sex Colleagues
OFFICE PARTIES AND PICNICS
GIFTING and thank you notes
Business Meals ,[object Object],[object Object]
THE END Thank you for your time

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Essential Etiquette