1. RAJESH CHANDRARAJESH CHANDRA
H.N. 559/17 Braham Nagar, Alambagh Lucknow
Email: email@example.com, firstname.lastname@example.org call: +91 9455035236,8447778771
Seeking for a challenging and rewarding post in a dynamic company where I can use my strong technical
knowledge and skills for developing codes .I want to use my technical background and expertise in your
organization by using valuable resources within a growing organization.
Total 4.1 years of experience in IT industry and involved in monitoring of network & connectivity.
Experience in performing Network Administration (NA) activities for different type of problems in the
organization and ensuring their compliance with operating system, Router, Switch & Modem and its
Fully responsible for assuring implementation of Network in National Informatics Centre (NIC)
Involved in Network Implementation such as Connectivity of the Network & Sub Process monitoring for
Implemented LAN/WAN networks using variety of Hardware/Software. Supported users, desktops and
networks requiring troubleshooting and analytical skills.
Actively involved in Organizational level Conferencing & Connectivity.
Workstation integration of Windows XP, Window 7, Vista, 98, MS-DOS Operating Systems and
Remote control by Telnet, check connectivity by Ping (Packet Internet Grouper) command.
Maintenance, testing, cleaning & troubleshooting of OS & Hardware related issues.
Installation, configuration, repairing, troubleshooting and updating of various softwares including
Windows Server 2003, Win XP, Win 7 & Antivirus.
Played an active role in projects to redesign network segments, increase Web server performance,
create network and equipment redundancy, encrypt all traffic for site-to-site communication.
Configured and supported WAN consisting of frame relay, ISDN
Computer Proficiency: Proficiency with MS office tools like Word, Excel, Power Point, MS Access,
Imaplement network on linux operating system using LAN/WAN.
Implement dns server on the linux operating system using virtual oracal machine.
Completed project work (High Availability Failover cluster) using oracal virtual machine.
Implemented all type of server in linux like DNS, NTP, HTTP, SQL etc.
Maintain and configuration of connectivity like LAN/WAN using TCP/IP protocol and configuration
remote access services in Linux operating System.
NAME OF ORGANIZATION POSITION PERIOD LOCATION
Quick Heal Technologies Pvt
Technical Support Engineer 23 Nov 2012 Till Date Lucknow
HCL Info system Ltd.
Aug 2010- 1 Oct,
Electronic India Ltd.
Hardware & Network
Jul, 2009- 21st
2. Roles & Responsibilities
Quick Heal Technologies Pvt Ltd:
Handle customer support request via phone, email & onsite.
Follow-up on unresolved customer problems and submit to Core Team/QA Team.
Demonstration of products, Installation and configurations
Provide training for new employees , engineers/Channel Partners (In House & onsite)
Maintain various reports such as CRM, V Tiger, Service Report, Customer Feedback.
Provide technical support to customers & office related windows issues & product issue.
HCL Info System:
Worked with HCL Info systems for more than 1.3 Years and handling Network & Connectivity.
Follow Testing Life Cycle. As a Network Administration representative my roles & responsibilities are as follows:
Analyzed LAN to determine what were the major problems and improvements needed to be
made to the network infrastructure.
Configuration of Router Protocols like Static Routing (IP route, Ripv1) and Dynamic Routing
Protocols like (RIPv2, EIGRP, OSPF, BGP,TCP/IP) etc.
Configuration of Switch like (PORT SECURITY, VLAN, VLSM) etc.
Configuration of NAT/PAT on the router to communicate public or private network.
Implementing security to networks by Port Security, ACLs, Firewalls, and Passwords etc.
Configuration of modem to convert analog to digital signal via phone line.
Configuration of ip address and Sub-netting (VLSM, CIDR)
Conduct regular audits to ensure that projects follow defined processes on high speed data
transfer rate line like (Fibre Optics Cable, Multi Lease Line Network)
Sharing Hardware, Files & Folder through LAN Connectivity.
Implementation & configuration of TCP/IP protocol & related Services-DHCP/DNS for IP
Cabling concept to connect different Devices (cross cable, Straight cable, console cable).
OSI Layers and IEEE 802 standards, Network topologies & Media Access methods.
Bachelor of Technology (Computer Science) from University of Bundelkhand (2005-2009).
Master of Business Administration (Marketing & IT ) from Uttar Pradesh Technical
University Lucknow (2011-2013).
Master of Technology (computer Science) from Bhemrao Ambedker university lucknow.
I have done CCNA(Cisco Certified Network Associate) from National Institute of Electronic &
Advanced Cisco Router Configuration
Building Cisco Switched Networks
Voice Over Frame Relay, ATM, IP
OSPF, IGRP, GRP, RIP, EIGRP and BGP Routing protocol
I have done one year diploma course in programming development web designing and
software engineering from F-Tech Computer Education Center Lucknow.
I have done one month summer training in National Thermal Power Corporation
(NTPC) Singrauli in Sonebhadra Shaktinagar (U.P.)
Attended National Seminar on Master Leadership Challenges Of 21 Century at CMS Gomti
Aditya Birla Telecom Ltd., Lucknow APRIL, 2010 – MAY, 2010
DESIGNATION : SUMMER TRAINEE
PROJECT TITLE : A study of retailer expectation & perception towards incentive
DESCRIPTION : Did a study of dysfunctional barcode system in cargo terminal.
I have done two month summer training in Research and Design Standered Organigation (RDSO).
RDSO Lucknow (U.P.)
My project work was configuration and maintain High Availability failover System using two nodes.
3. Technical Skill
Network Administration & Hardware Installation on Windows / Server/ Linux based platform.
Asp.net (Window Application, Web Application with C#, Crystal Report, Database connectivity)
SQL server 2005 (create database, Data type, Query, Backup of data).
Marketing B2B in state & PSU Sector Company.
Date of Birth : 2nd
Father’s Name : Sri Ramesh Chandra
Gender : Male
Nationality : Indian
Marital Status : Single
Passport Number : H3855744
Permanent Address : H.N. 559/17 Braham Nagar
Alambagh, Lucknow- 226005