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Club Management
            General Overview…2




Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 1 /21
Scope
    Objective of Clubs.
    Types of clubs.
    Country Clubs.
    Why Join a Club?
    Club Management
    Revenue Sources for Clubs
    Equity Club Structure

Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 2 /21
Clubs
    Places where only members gather for
     social, recreational, professional, or
     fraternal reasons.
    Many of today’s clubs are adaptations of
     their predecessors from England and
     Scotland.
    The Royal and Ancient Golf Club of St.
     Andrews, Scotland is recognized as the
     birthplace of golf.

Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 3 /21
Objective of Clubs
    Social Congregation.
    Sports.
    Leisure and recreation.
    Golf.
    Polo.




Tuesday, April 23, 2013        BAC-5161 OOD- Club Management Rajendra Nabar   Slide 4 /21
Types of Clubs
    City Clubs
         Athletic and Sports

         Dining and Social.

         Professional

         Social (Hunting, fishing, politics or

          charity work)
         University



Tuesday, April 23, 2013      BAC-5161 OOD- Club Management Rajendra Nabar   Slide 5 /21
Types of Clubs
    Country Clubs
    Others
         Yacht Clubs.

         Fraternal(Lodges, Temples, Legions,

          Masonic and Associations)
         Military Clubs.




Tuesday, April 23, 2013      BAC-5161 OOD- Club Management Rajendra Nabar
Country Clubs
    Recreational facilities
       • Golf, tennis, swimming
    One or more lounges
    Banquet facilities
       • Formal & informal parties, dinners, dances &
         weddings
    Monthly billing


Tuesday, April 23, 2013     BAC-5161 OOD- Club Management Rajendra Nabar
Why Join a Club?

    Exclusive Atmosphere
    Statement of Social Position
    Recreational Facilities
    Competition
    Convenience
    Business Purposes

Tuesday, April 23, 2013       BAC-5161 OOD- Club Management Rajendra Nabar   Slide 8 /21
Club Ownership
Equity Clubs
 Owned by the members

 Governed by a Board of Directors

  Typically non-profit tax exempt

Non-equity Clubs
 Owned by individuals or corporations.

 Members have little say


Tuesday, April 23, 2013      BAC-5161 OOD- Club Management Rajendra Nabar   Slide 9 /21
Club Management
    Forecasting
    Planning
    Budgeting
    Human Resource Development
    Food and Beverage Facility Management
    Maintenance


Tuesday, April 23, 2013       BAC-5161 OOD- Club Management Rajendra Nabar   Slide 10 /21
Revenue Sources for Clubs
    Membership dues
    Initiation dues
    Assessments
    Sport activities fees
    Food and beverage sales




Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 11 /21
Equity Club Structure
    Board of Directors
    Executive Committee
    General Manager
    Club Professionals
    Department Managers
    Line Staff


Tuesday, April 23, 2013         BAC-5161 OOD- Club Management Rajendra Nabar   Slide 12 /21
Club Management –
              Membership Management
                                                                          DE
                                     IP                                   M PAR
                                   SH nt                                   an
                                 ER me                                        ag TME
                              E B ge                                            em N
                                                                                   en T
                           EM a
                          M an                                                       t
                            M




                                           CLUB MANAGEMENT
                                              An Overview




                            A                                                        OM
                           Ma CCO                                                 RO ent
                             na UN                                              ST m
                               ge TS                                          UE age
                                                                             G n
                                  me
                                    nt                                        Ma




Tuesday, April 23, 2013                        BAC-5161 OOD- Club Management Rajendra Nabar   Slide 13 /21
How are Club Operations Structured




Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 14 /21
Business Process Flow in
               Membership Management




Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 15 /21
Business Process Flow –
Department Management
Business Process Flow - Guest
     Room Management




Tuesday, April 23, 2013   BAC-5161 OOD- Club Management Rajendra Nabar   Slide 17 /21
Process flow Accounts
                                        Management
Sl No                         Requirement


1                             Material inward and purchase Invoice
2                             Stock transfer from stores to departments (to Kitchen, BAR etc.)

3                             Stock return from departments to stores
4                             Stock adjustment (Handling damage, pilferage, theft etc.)
5                             Billing
6                             Receipt ( cash/card)
7                             Daily cash sales
8                             Daily cash/card sales
9                             Daily credit sales to member
10                            Cash book
11                            Bank book
12                            Payments
13                            Receipts
14                            Purchase register


        Tuesday, April 23, 2013                           BAC-5161 OOD- Club Management Rajendra Nabar   Slide 18 /21
Fitment- Accounts Management
Sl No                             Requirement

15                                Expenses register
16                                Supplier/Customer account
17                                General ledger report
18                                Balance sheet
19                                Trial balance
20                                Income and expenditure
21                                Outstanding payables
22                                Outstanding receivables
23                                Total receivable from all members
24                                Attendance register
25                                Pay slip
26                                Pay sheet
27                                Pay register
28                                Reminder letters


        Tuesday, April 23, 2013                           BAC-5161 OOD- Club Management Rajendra Nabar   Slide 19 /21
Accounts Management
Sl No                             Requirement


30                                Confirmation of accounts
31                                Security control
32                                TDS deductions
33                                Interest calculation
34                                KOT entry
35                                Unbilled KOT
36                                Cancelled KOT
37                                Cancelled bill list
38                                Stock returns




        Tuesday, April 23, 2013                          BAC-5161 OOD- Club Management Rajendra Nabar   Slide 20 /21
Questions
                            
                          Comments
Tuesday, April 23, 2013     BAC-5161 OOD- Club Management Rajendra Nabar   Slide 21 /21

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Club management ood bac 5161 part-2

  • 1. Club Management General Overview…2 Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 1 /21
  • 2. Scope  Objective of Clubs.  Types of clubs.  Country Clubs.  Why Join a Club?  Club Management  Revenue Sources for Clubs  Equity Club Structure Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 2 /21
  • 3. Clubs  Places where only members gather for social, recreational, professional, or fraternal reasons.  Many of today’s clubs are adaptations of their predecessors from England and Scotland.  The Royal and Ancient Golf Club of St. Andrews, Scotland is recognized as the birthplace of golf. Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 3 /21
  • 4. Objective of Clubs  Social Congregation.  Sports.  Leisure and recreation.  Golf.  Polo. Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 4 /21
  • 5. Types of Clubs  City Clubs  Athletic and Sports  Dining and Social.  Professional  Social (Hunting, fishing, politics or charity work)  University Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 5 /21
  • 6. Types of Clubs  Country Clubs  Others  Yacht Clubs.  Fraternal(Lodges, Temples, Legions, Masonic and Associations)  Military Clubs. Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar
  • 7. Country Clubs  Recreational facilities • Golf, tennis, swimming  One or more lounges  Banquet facilities • Formal & informal parties, dinners, dances & weddings  Monthly billing Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar
  • 8. Why Join a Club?  Exclusive Atmosphere  Statement of Social Position  Recreational Facilities  Competition  Convenience  Business Purposes Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 8 /21
  • 9. Club Ownership Equity Clubs  Owned by the members  Governed by a Board of Directors Typically non-profit tax exempt Non-equity Clubs  Owned by individuals or corporations.  Members have little say Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 9 /21
  • 10. Club Management  Forecasting  Planning  Budgeting  Human Resource Development  Food and Beverage Facility Management  Maintenance Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 10 /21
  • 11. Revenue Sources for Clubs  Membership dues  Initiation dues  Assessments  Sport activities fees  Food and beverage sales Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 11 /21
  • 12. Equity Club Structure  Board of Directors  Executive Committee  General Manager  Club Professionals  Department Managers  Line Staff Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 12 /21
  • 13. Club Management – Membership Management DE IP M PAR SH nt an ER me ag TME E B ge em N en T EM a M an t M CLUB MANAGEMENT An Overview A OM Ma CCO RO ent na UN ST m ge TS UE age G n me nt Ma Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 13 /21
  • 14. How are Club Operations Structured Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 14 /21
  • 15. Business Process Flow in Membership Management Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 15 /21
  • 16. Business Process Flow – Department Management
  • 17. Business Process Flow - Guest Room Management Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 17 /21
  • 18. Process flow Accounts Management Sl No Requirement 1 Material inward and purchase Invoice 2 Stock transfer from stores to departments (to Kitchen, BAR etc.) 3 Stock return from departments to stores 4 Stock adjustment (Handling damage, pilferage, theft etc.) 5 Billing 6 Receipt ( cash/card) 7 Daily cash sales 8 Daily cash/card sales 9 Daily credit sales to member 10 Cash book 11 Bank book 12 Payments 13 Receipts 14 Purchase register Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 18 /21
  • 19. Fitment- Accounts Management Sl No Requirement 15 Expenses register 16 Supplier/Customer account 17 General ledger report 18 Balance sheet 19 Trial balance 20 Income and expenditure 21 Outstanding payables 22 Outstanding receivables 23 Total receivable from all members 24 Attendance register 25 Pay slip 26 Pay sheet 27 Pay register 28 Reminder letters Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 19 /21
  • 20. Accounts Management Sl No Requirement 30 Confirmation of accounts 31 Security control 32 TDS deductions 33 Interest calculation 34 KOT entry 35 Unbilled KOT 36 Cancelled KOT 37 Cancelled bill list 38 Stock returns Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 20 /21
  • 21. Questions  Comments Tuesday, April 23, 2013 BAC-5161 OOD- Club Management Rajendra Nabar Slide 21 /21