2. Quality Speed Efficiency Cost
RPA fits everywhere between Human & Computer
Purpose of RPA to Deliver reduction in cost, Improvement over speed, quality and
efficiency
RPA & HUMAN
3. i t i s i m p o r t a n t t o re a l i s e t h a t R PA a n d A I
a re n o t h i n g b u t d i ff e re n t e n d s o f a
c o n t i n u u m k n o w n a s I A .
https://medium.com/@cfb_bots/the-difference-between-robotic-process-automation-and-artificial-intelligence-4a71b4834788
I N T E L L I G E N T A U T O M AT I O N
4. Platform :
• Run/License cost
• Implementation cost & time ?
• Cost savings due to RPA ?
• Integration Capabilities ?
Technologies :
• Supportability ?
• Modularity/Reusability ?
• Infrastructure support/Issues ?
Business :
• Standard Process?
• Appropriate Business Case ?
• Management Operational buy-in ?
• Desirable, but Not Economical ?
People :
• Development/COE Team
centralized/decentralized ?
• Support from local team?
• Management/people support ?
• New Operational Adoption ?
R PA P I T FA L L S ! !
5. Platform :
• Monitoring bots/queues etc ?
• Application/Platform logs ?
• Hight Availability ?
• Platform Support
Change Management :
• Process - Change Management ?
• Impact of third party application - changes ?
Security :
• Authentication/Access management ?
• updates/security patches ?
• Secure Data Flow
P O S T I M P L E M E N TAT I O N : C O N S TA N T C H A N G E
KPI’s :
• Utilization Report ?
• ??
7. D E V O P S ?
It is a software Development strategy to bridge the gap between development
and operations team
8. D E V O P S - C O N T I N U O U S I S T H E K E Y ?
Continuous Integration , Continuous Delivery & Continuous Deployment
Coding Push
Build
Automated QA
Security
checks
Acceptance
PRODUCTION
RELEASE
Configuration/Server
Provision
UAT DEPLOYMENT
.xaml files
VDE/Server Images
9. H O W T H E D E V O P S T E A M L O O K L I K E
11. C O E - TA R G E T O P E R AT I N G M O D E L
COE Operating Model
Maturity: Decentralised RPA Team
Develop Run
- Identify process to develop a bot
- Develop the RPA
- Train people
- Set-up the RPA organisation inside the company
- Assess Vendors
- Change management
- Process reengineering
UpSkill/Train
- 24/7 support
- Robots High Availability & DR ?
- Application/System Logs
- Perform security and compliance (e.g. audit trails) ?
- Key Performance Indicators (KPIs) ?