3. Company Background
• Jet Airways was started by Naresh Goyal.
• It was incorporated as an air taxi operator on 1 April
• It started commercial operations on 5 May 1993 with a
fleet of four leased Boeing 737-300 aircraft.
• Fleet Size-118 (including subsidiaries).
(Mumbai) (Primary & Maintenance Base).
• Secondary Hubs-Brussels Airport, Chennai Airport,
Frequent Flyer Program-Jet Privilege
Airport Lounge-Jet Lounge
Subsidiaries-Jet Lite & Jet Konnect
Company Slogan-The Joy Of Flying
Parent Company-Tailwinds Limited
Key People-Naresh Goyal, Founder & Chairman
Gary Toomey, Appointee CEO
5. Capt. Hameed Ali, Interim CEO & COO
• Operates over 370 daily flights to about 68 destinations
both in India and international.
6. Light on Naresh Goyal: Founder
• Naresh Goyal is the founder and Chairman of Jet Airways,
India's largest domestic airline.
• In May 1974, Naresh Goyal
founded Jet air (Private) Limited to
look after Sales & Marketing
operations of foreign airlines in India.
• Naresh Goyal took advantage of
Open Skies Policy of the Government
of India and set up Jet Airways.
7. Key Dates
• 1993: Jet Airways begins domestic operations flying
Boeing 737 jets.
• 1997: Kuwait Airways and Gulf Air sell their stakes in
• 1999: A regional network is launched with turboprop
• 2004: The first international services are started.
• 2007: Acquired Air Sahara and re launched it as Jet
12. Profit After Tax
Profit After Tax (Rs Lakh)
Figures are issued by Jet Airways Annual Report 2012-13
13. On Time Performance At Six Airports
Figures are issued by DGCA
14. Key Strategies
• Focus on improving service, reliability and on time
• Measures to negate effect of unprecedented increase in
prices of fuel
• Maintain its leadership position in the Indian aviation
• Improve On-time performance.
• Explore the potential for sustained growth in Indian
passenger traffic because of low penetration in the
medium to long term.
15. • Keep operations and growth in line with expected Indian
economy growth which is around 7% – 8% per annum
• Manage risk & short term crisis on account of any global
• Manage short term spike in crude oil prices.
• Minimize passing the fuel price fluctuation to customers.
• Network expansion will be around the key focus specially
Gulf and Middle east.
17. Company Hierarchy
Board of Directors
• Mr. Naresh Goyal | Chairman
• Mr. Ali Ghandour | Director
• Mr. Victoriano P. Dungca | Director
• Mr. Iftikar M. Kadri | Director
• Mr. Javed Akhtar | Director
• Mr. Aman Mehta | Director
• Mr. Gaurang Shetty | Director
18. Senior Management
• Mr. Gary Kenneth Toomey | Chief Executive Officer
• Mr. Abdulrahman Albusaidy | Chief Strategy & Planning
• Mr. Sudheer Raghavan | Chief Commercial Officer
• Capt. Hameed Ali | Chief Operating Officer
• Mr. Ravishankar Gopalakrishnan | Chief Financial Officer
• Mrs. Anita Goyal | Executive Vice President – Network
Planning & Revenue Management
• Mr. Gerry Oh | Vice President - Asia Pacific
• Mr. Gaurang Shetty | Sr. Vice President – Commercial
19. • Dato K. Jeyakanthan | Sr. Vice President - Aircraft Projects
& Product (Technical)
• Ms. Sonu Kripalani | Vice President - Sales (India)
• Mr. Mohammad Ali El Ariss | Vice President – Cargo
• Mr. Raj Sivakumar | Sr. Vice President – Alliances and
• Dr. Samar B. Srivastava | Vice President – Human
• Mr. Ashok Barimar | General Counsel & Vice President Legal
• Ms. Ragini Chopra | Vice President – Corporate
Communication and Public Relations
20. • Mr. A K Sivanandan | Vice President – Public Relations
• Mr. Krishnan Balakrishnan | Vice President – Fleet and
• Mr. Manish Dureja | Vice President - Marketing
• Mr. Arun Kanakal | Company Secretary and Associate Legal
• Mr. Bram Steller | Executive Vice President - International
Sales & Services
• Mr. Emmanuel Menu | Vice President - Continental
Europe, Americas & Canada
• Mr. Belson Coutinho | Vice President - eCommerce &
21. • Mr. Arindam Banerji | Vice President – Customer Services
• Mr. Chhattar Singh Tomar | Vice President - Engineering &
• Strong presence & good name in the Indian Aviation
• Taking the plane on lease rather than purchasing.
• Ready made distribution network.
• Innovation in services.
• Experience exceeding 20 years.
• Large fleet size.
• Among top 3 in India.
• Too many players.
• Salaries was not high as compared to other airlines so
difficulty to retain employees.
• Financial not sound as compared to others airlines.
• Loosing domestic market share.
• Weak brand promotion.
• Need improvement in in-flight services.
• Old fleet average age 4.78 years.
• Concentrate on the SWOT analysis.
• Improvise on branding strategies.
• Improving technology to overcome unfavorable weather
• Create a program training program for employees.