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RAGHIDA FREIFER
Cell phone:00961- 71-699466
Email: rorita2221@hotmail.com
Career Objective
To secure a challenging position with a leading institution, where I can utilize my extensive experience
and skills in the field of administrative, sales, management and hospitality.
Skills and Abilities:
 Proven research, analytical and implementation skills combined with strong communication
skills, both verbal and written.
 Ability to prioritize and meet operational deadlines in demanding fast paced environment.
 Good computer skills in MS Word & Excel.
 Self-motivated, adaptable, hard working and detail oriented team player with organizational,
interpersonal and communication skills.
 Natural ability to provide excellent service within a team environment, and friendly, enthusiastic
and courteous at all times.
 Can work under stressful and demanding environment , but it can also be a varied, interesting and
rewarding role and experience in developing teams with creativity and leadership abilities.
Work Experience:
 GENERAL MANAGEMENT FOR A CHALET BUILDING.
It is about managing, organizing meeting for customer in order to sell a building composed of 11
duplex chalets in Faraya.
 FREE LANCER SELLER OF MARKETING STRATEGIES AND IMPLEMENTATION
PLAN IN THE MARKET (current)
It includes studying the market strategies of various products and services. The creation of market
entry as well as market loyalty for customers’ best benefit and satisfaction.
 PROMADMALL (offers and sales advertising website)
A free lance advertising job.-it includes the marketing of various offers weekly and monthly for
products as for example a specific sales of 30%-up to 70% on prêt a porter clothes as in
MODDLINE shop. The advertising will include hot deals for Customers. Therefore, gathering,
collecting various data and mainly providing best customer (value –price) deals.
Management of customers accounts –follow up on various offers as for all modifications needed for
preserving customers’ loyalty.
Innovation of sales as well as triggering customers needs to get specific items as for swimming
wears for summer season.

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 FIELD FORCE at NOKIA (LEBANON) May 2007-November 2009
 Giving training to various cellular shops in Kesrouan, Matn and part of Hamra area.
 Responsible for all marketing material and merchandising display in 60 cellular shops.
 Responsible of checking sales stocks of each retail outlet especially regarding the latest sales of
newest mobiles in the market on a weekly basis.
 Responsible of accessories availability of mobiles in the market, reporting any shortage to the
main suppliers in Lebanon.
 Responsible of data collection (internal system) in the field force department, also tracking the
price differences of various mobile throughout the whole moth.
 Responsible for sales (quantity and quality) of each retail outlet especially when in the first weeks
for delivering the latest mobiles in the market.
 Emirates Airlines, Dubai UAE. February 2004-february 2007
Cabin Crew-First class
 Attending a pre-flight briefing, carrying out pre-flight duties.
 Welcoming passengers on board, demonstrating safety procedures.
 Attending to VIP guests and royal family members.
 Making announcements on behalf of the pilot and answering passenger questions during
the flight.
 Selling duty-free and marketing the duty free products on board.
 Reassuring passengers and ensuring that they follow safety procedures in emergency
situations.
 Completing paperwork, including writing a flight report.
 MEA Airlines, Beirut-Lebanon 2002 to Sep 2003
Cabin Crew
 Welcoming passengers as they board the aircraft.
 Directing passengers to their seats.
 Ensuring luggage is safely stowed away.
 Demonstrating emergency procedures and equipment.
 Qatar Airways, Doha Qatar
Cabin Crew
 Attending a pre-flight briefing, carrying out pre-flight duties.
 Making announcements on behalf of the pilot and answering passenger questions during
the flight.
 Selling duty-free and marketing the duty free products on board.
 Voice of Music, Beirut-Lebanon 2000 to 2001
Reporter, DJ, presenter, Host.

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 Collects and analyses information about newsworthy events to write news stories for
publication or broadcast.
 Receives assignment for evaluates news leads and news tips to develop story idea. Gathers
and verifies factual information regarding story through interview, observation, and research.
 Take photographs to illustrate stories, live reports from site of event or mobile broadcast unit.
 Transmit information to news writer for story writing.
 Read intros and all on-air copy, conduct interviews with newsmakers and celebrities. Assist
editor is writing billboards, editing intros, other continuity copy.
Education
 Year one IN HOSPITALITY MANAGEMENT at governmental technical school.ajaltoun(2014-
2015)
 Year one IN PSYCHOLOGY at the faculty of humanities-Lebanese university –Fanar(2014-2015)
 MASTER IN BUSINESS ADMINISTRATION (SPECIALIZATION IN MARKETING OF
SERVICES AND PRODUCTS)-LEBANESE CANADIAN UNIVERSITY.(GRADUATED 2011)
 BACHELOR DEGREE IN ENGLISH LITTERATURE –LEBANESE UNIVERSITY FACYLTY
OF HUMANITIES(1997-2002)
 Macmillan Teaching Methodology Macmillan oxford UK from Beirut may-2000.
 Competency in English Language- The University of Michigan- 1997.
 Bac II holder in experimental science from Beirut Lebanon Government- 1996.
Training Courses & Certifications
 Republic of Lebanon – Ministry of transport- Cabin Attendant License.
 Qatar Airways – Training Basic Cabin Services – 2001.
 Emirates Aviation College – Certification professional image and grooming.
 Emirates Aviation College – Certification Increase assertiveness.
 Emirates Aviation College – Certification in handling disruptive passengers.
 Emirates Aviation College – Certification in dealing with Sabotage.
 Emirates Aviation College – Certification in excellence in service.
 Emirates Aviation College – Certification in team participation.
 Emirates Aviation College – Certification in resolving conflict in teams.
 Emirates Aviation College – Certification in self development.
Personal Details
 Date of birth:10 –February 1979
 Nationality: Lebanese.
 Languages known: English, Arabic, French.
 Driving License: UAE License for car.
 Hobbies: Traveling, Public relation, and Reading.