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INTRODUCTION

Now a day, education is not just limited to books and classrooms. In today’s world, education is
the tool to understand the real world and apply knowledge for the betterment of the society as
well as business. From education the theoretical knowledge is obtained from courses of study,
which is only the half way of the subject matter. Practical knowledge has no alternative. The
perfect coordination between theory and practice is of paramount importance in the context of
the modern business world in order to resolve the dichotomy between these two areas. Therefore,
an opportunity is offered by Department of Business Administration, University of Development
Alternative, for its potential business graduates to get Four months practical experience, which is
known, is as “Internship Program”. For the competition of this internship program, the author of
the study was placed in a bank namely, “BASIC Bank Limited”. Internship Program brings a
student closer to the real life situation and thereby helps to launch a career with some prior
experience.


This paper is entitled “Credit Management of BASIC Bank Limited” originated from the
fulfillment of the internship program. For the internship program, each student is attached with
an organization. My internship was at BASIC Bank Ltd, Mirpur Branch, Dhaka. During my
internship, I had to prepare a report under the supervision of Mr. Siddique Hayat Khan, Senior
Lecturer, University of Development Alternative.




Background of the Report

                      Credit Management of BASIC Bank Limited                                 1
Banking sector is spending its hand in different financial event every day. At the same time the
banking process is becoming faster, easier and the banking arena is becoming wider. As the
demand for better service increase day by day, they are coming with different innovative ideas &
product. In order to survive in the competitive field of the banking sector, all banking
organization are looking for better service opportunities to provide their fellow clients. As a
result, it has become essential for every person to have some idea on the bank and banking
procedure. This report is a practical requirement of my BBA program, and is submitted after
completion of the three months Internship program in the BASIC Bank to the internship
supervisor Mr. Siddique Hayat Khan, Senior Lecturer, University of Development Alternative.
The internship supervisor authorized me to submit the report of "Credit Management of
BASIC Bank Ltd".


Justification of the Report


There are three types of schedule commercial banks are in operation in our economy. They are
Nationalized Commercial Banks, Local Private Commercial Banks and Foreign Private
Commercial Banks. BASIC Bank has discovered a new horizon in the field of banking area,
which offers different General Banking, Investments and Foreign Exchange banking system
focusing the small industry in Bangladesh. So I have decided to study on the topic “Credit
Management of Basic Bank Limited”. Because the Internship program of the university is an
integral part of the BBA program. So it is obligatory to undertake such task by the students who
desirous to complete and successfully end-up their BBA degree. This also provides an
opportunity to the students to minimize the gap between theoretical and practical knowledge.
During the internship program the teachers of the department are attached to actively and
constantly guide the students. Students are required to work on a specific topic based on their
theoretical and practical knowledge acquired during the period of the internship program and
then submit it to the teacher. That is why I have prepared this report.


Scope of the Study


                       Credit Management of BASIC Bank Limited                             2
The study has many dimensions and covers a broad spectrum. The subject matter of the study is
to analysis the overall credit handled by the “BASIC Bank Ltd.” such as short term credit, long
term credit and Micro credit.” If a larger time period was covered then a more comprehensive
understanding of the study would’ve been possible. My honorable supervisor and the authority of
BASIC Bank help me to do a more feasible report.


The study focuses mainly on the credit policy rather than all other credit schemes. In so doing,
credit evaluation criteria along with the credit administration and other related aspects are
covered in the study. In order to gain an insight into the progress of the bank the growth of the
bank since introduction has already been assessed. The loan products applicants have been
segmented and analyzed based on the secondary data provided which could’ve been conducted
on an even broader spectrum. Inclusion of various other topics would have also been helpful.




Objective of the Report




                      Credit Management of BASIC Bank Limited                                  3
The main objective of the study are to evaluate the credit management of BASIC Bank Limited
and to have an overall idea on how it operates and what functions it does, and prepare a report on
it. Besides this main objective there are some specific objectives.


General Objective:
The General Objective is to prepare & submit a report on the topic
                         “Credit Management of BASIC Bank Ltd ".


Project objectives:
           •   To analysis the Lending procedures maintained by the BASIC Bank Ltd.
           •   To observe principal Lending activities of BASIC Bank Ltd.
           •   To evaluate Lending performance of BASIC Bank Ltd.
           •   To understand the project evaluation technique of BASIC Bank Ltd.
           •   To appraise the actual Recovery position of BASIC Bank Ltd.
           •   To identify problems in credit operations of BASIC Bank Ltd.
           •   To measure the actual position in classified Loan and provisions maintained by
               BASIC Bank Ltd.




Methodology of the Study




                      Credit Management of BASIC Bank Limited                                4
The following methodology has been followed to come to a successful conclusion. To
successfully finish the project certain methodology has been followed. These are:


   •   Sources of Information & Data
In order to make the Report more meaningful and presentable, two sources of data and
information have been used widely. Both primary and secondary data sources were used to
generate the report


   ♣ The “Primary Sources” are as follows –
           ♦ Informal conversation with the course teacher and bankers.
           ♦ Observing various organizational procedures.
           ♦ Relevant file study as provided by the officers concerned.
           ♦ Unpublished information through interviews
   ♣ The “Secondary Sources” of data and information are –
           ♦ Published article and manuals
           ♦ Periodicals published by Bangladesh Bank.
           ♦ Various books, articles, compilations etc. regarding general banking functions,
               foreign exchange operations and credit policies.
           ♦ From newspapers and internet


   •   Data Collection Procedure
The study has been primarily based upon information extracted from official documents.
Interviews with the managers and officers of the credit division were also being conducted. On
the other hand, secondary sources (WEB Site) were used to collect data regarding the bank and
its practice of online banking since its inception and publications and different kinds of papers,
annual reports, borrower’s database etc are the major secondary sources.
   •   Tools use for Analysis



                      Credit Management of BASIC Bank Limited                                5
A critical analysis of the data has been made through the bar and line graph over the last few
years. This will enable me to visualize the trend of the variable of interest over time. Indicators
of bank performance have also been computed thorough ratio analysis.


   •   Sample Size
All the Branches of BASIC Bank located in everywhere in Bangladesh has been taken into
consideration as population. Special focus is given on Mirpur Branch where I have completed
my internship.




Limitation of the Report


                      Credit Management of BASIC Bank Limited                                 6
In all respect some limitation and weakness remain within which I failed to escape by any
means. These are follows:


    Limitation of time: It was one of the main constraints that hindered to cover all aspects
       of the study.
    Lack of Secondary data: The annual report was the main secondary Information source
       of information that was not enough to complete the report and private the reader a clear
       idea about the bank.
    Confidentiality of data: Confidentiality of data was another important barrier that was
       faced during the conduct of this study. Every organization has their own secrecy that is
       not revealed to others. While collecting data on BASIC Bank Ltd.'s strategic plan, the
       personnel did not disclose enough information for the sake of confidentiality of the
       organization.
    Lack of comprehension of the respondents: Lack of comprehension of the respondents
       was the major problem that created much confusion regarding verification of conceptual
       question




Background of BASIC Bank limited




                       Credit Management of BASIC Bank Limited                            7
BASIC Bank Limited (Bangladesh Small Industries and Commerce Bank Limited) is a state-
owned scheduled bank. The name of the bank is indicative of its nature. It has a unique blend of
development and commercial banking functions and offers full range of banking services to its
customers and clients. Fifty percent of its loan able funds require to be invested in small and
cottage industries sector.
BASIC Bank Limited was established as a banking company under the Companies Act 1913 on
the 2nd of August, 1988, started its operations from the 21st of January, 1989. It is governed by
the Banking Companies Act 1991.
At the beginning, the name of the bank was “Bank of Small Industries and Commerce
Bangladesh Limited” that name was changed in 2001 and converted to “Bangladesh Small
Industries and Commerce Bank Limited”
The Bank was established as the policy makers of the country felt the urgency for a bank in the
private sector for financing Small Scale Industries (SSIs). At the outset, the Bank started as a
joint venture enterprise of the BCC Foundation with 70 percent shares and the Government of
Bangladesh with the remaining 30 percent shares. The BCC Foundation being nonfunctional
following the closure of the BCCI, the Government of Bangladesh took over 100 percent
ownership of the bank on 4th June 1992. Thus the Bank is state-owned. However, the Bank is not
nationalized; it operates like a private bank as before.
 Being one of the soundest banks in Bangladesh, BASIC Bank Limited is unique in its
objectives. It is a blend of development and commercial banks. The Memorandum and Articles
of Association of the Bank stipulate that 50 percent of loan able funds shall be invested in small
and cottage industries sector.




Vision
Making the contribution to the national economy


                       Credit Management of BASIC Bank Limited                               8
Mission
           ♣ High quality financial services
           ♣ Fast customer service
           ♣ Sustainable growth strategy
           ♣ Follow ethical standards in business
           ♣ Innovative banking at a competitive price
           ♣ Attract and retain quality human resource
           ♣ Commitment to Corporate Social Responsibility


Goals
The Bank is unique in its objectives and functions in many ways. As per the Memorandum of
Association (MOA) and Articles of Association (AOA), 50 percent of BASIC’s loan-able funds
are required to be invested in small and medium scale industries sector. Accordingly, it has set
following goals:


           ♣ To utilize funds for profitable purposes in various fields with special emphasis on
               SSIs.
           ♣ Identification of profitable areas of investment and to undertake project promotion
               accordingly.
           ♣ To search for newer avenues for investment and develop new products to suit
               such needs.
           ♣ To establish linkage with Micro Finance Institutes (MFIs).
           ♣ To cooperate and collaborate with institutions which are responsible for
               promoting and aiding SSI sector.




Functions of the Bank
The Banks offers the following services to its clients:




                       Credit Management of BASIC Bank Limited                             9
♣ Extends financial & technical support to industries especially to Small and
                Medium Scale Industries.
            ♣ Gives full-fledged commercial banking service including collection of deposit,
                short-term trade finance, and working capital finance in processing and
                manufacturing units
            ♣ Finances and facilitates international trade (export/ import).
            ♣ Provides micro credit to the urban poor through association with Non-
                Government Organizations (NGOs) with a view to facilitating access for the
                urban poor to the formal financial market.
            ♣ Carries out general banking dfacilitiesi rlike t Savings Account, Current Account and
                                   B o a r   o f D        e c o rs
                remittance.
                                           M a n a g in g D i r e c t o r


                                            G e n e ra l M a n a g e r


                                     D e p u ty G e n e ra l M a n a g e r


                                    A s s i s ta n t G e n e ra l M a n a g e r


                                     M a n a g e r/ S y s te m       A n a ly s t


                                 D e p u ty M a n a g e r/ P ro g r a m m e r


                       A s s i s ta n t M a n a g e r / A s s i a ta n t P r o g ra m m e r


                              O f f ic e r / O f f i c e r ( C a s h , C o m p u te r )


                        A s s i s t a n t O f f ic e r , G r a d e - 1 / S te n o g r a p h e r


Organograms ofi sBASICO Bank eLtd G r a d e - I I / C a s h , C o m p u t e r , R e c e p t i o n
        A s       ta n t f fic r,

To achieve its organizational goals, the Bank conducts its operations in accordance with the
                       C a s h i e r , R e c e p ti o n is t, C o m p u te r O p e r a t o r
major policy guidelines laid down by the Board of Directors, the highest policy making body.
The management looks after the day-to-day operation of the Bank. Organogram is given bellow:
                                  D r i v e r / E le c tr i c ia n / C a r e t a k e r


                        Credit Management of m e d G Bank dLimited
                                        A r BASIC u a r                                             10


                             M   es s e n g e r/ G u a rd -c u m -M e ss en g e r
Management System of BASIC Bank Ltd
The Board of Directors, the highest policy making body, has laid down major policy guidelines
in line with the organizational goals. The management looks after the day-to-day operation of the
Bank.


Business Network of BBL
                      Credit Management of BASIC Bank Limited                               11
A great deal of investment for developing the physical resource base of the Bank has been made.

BASIC Bank has its presence in all the major industrial and commercial centers of Bangladesh in

order to cater to the need of industry and trade. At the end of 2007, there were thirty

conveniently located branches throughout Bangladesh– eleven branches in the capital city of

Dhaka, seven in Chittagong and one each in Narayanganj, Narsingdi, Rahshahi, Saidpur, Bogra,

Khulna, Jessore, Sylhet, Moulvibazar, Comilla, Barisal and Sirajganj. Besides these, the bank

has three bill collection booths at Ramna , Sher-e-Bangla Nagar and Gulshan exchange Office of

BTTB, Dhaka. A Foreign Exchange booth was opened at Osmani Int’l Airport, Sylhet in April

’05 for mobilizing foreign exchange. This is one of the areas where BASIC Bank is relatively

lagging behind.



Functional Division/Department of BASIC Bank Ltd

All policy formulations and subsequent executions are done in the Head Office. It comprises of

nine major divisions namely Corporate Banking Division, Credit Division, Consumer Banking

Division, Trade Services Division, International Division, Finance and Accounts Division,

Human Resources Division, Information Technology Division, and Audit and Compliance

Division. Besides these main divisions, there is also an Administration Division, which looks

after the Bank’s day–to-day operation.




                     Credit Management of BASIC Bank Limited                              12
Financial Highlights of BASIC Bank Ltd
                                                                            Taka in Million
    Particulars               2003          2004         2005         2006         2007
 Authorized Capital           2000         20000        20000        20000        20000
  Paid up Capital            450.00        675.00       810.00       945.00      1247.00
Reserve and Surplus          799.29        816.25       916.14      1294.00      1349.16
Shareholders’ Equity        1249.29       1491.23      1726.14      2239.00      2596.58
    Total Assets           14766.32      19436.53     27136.37     29417.09     38773.91
      Deposit              11266.54      15509.18     22325.58     24084.65     31947.98
 Loan and Advance           9282.20      12000.15     15339.35     19000.00     22263.35
   Placement &              4361.93       6098.51     10236.82      5212.23     13560.92
    Investment
   Gross Income             1558.52       1768.85      2228.21      2870.32      3549.51
 Gross Expenditure          1004.85       1241.63      1599.77      1858.69      2741.37
  Profit before tax          553.67        527.22       628.44      1011.62       808.14
   Profit after tax          236.39        281.48       285.49       554.17       282.96
  Import Business           9882.80      12507.80     14094.96     17804.27     21266.57
  Export Business           6933.90       7908.00     11097.23     15463.74     16794.96

Introduction
The role of credit is imperative in a financial institution. These credit schemes serve as the major
source of revenue generation for the bank and as such needs to be handled with a lot of care.
Successful loan application will have positive impact in attaining corporate mission and vision
and ultimately to capitalize the wealth maximization objectives of the corporation.


Credit
The word credit comes from the Latin word “Credo” meaning “I believe”. It is a lender’s trust in
a person’s/ firm’s/ or company’s ability or potential ability and intention to repay. In other
words, credit is the ability to command goods or services of another in return for promise to pay
such goods or services at some specified time in the future. For a Bank, it is the main source of
profit and on the other hand, the wrong use of credit would bring disaster not only for the bank
but also for the economy as a whole.


                      Credit Management of BASIC Bank Limited                                 13
Credit management
Credit management is mainly concerned with the credit disbursement and recovery in order to
strength credit management and recovery position of the loans/advances by a bank it has been
decided by bank to follow some tools and technique for credit appraisal. With the use of such
tools bank credit management has shown their efficiency. Each bank their own credit policy
which generally formulated on the basis of prevailing countries Socio economic condition,
political & other related aspects from time to time and as per guideline of central Bank.


Common Types of Credit by Commercial Banks
   •   Term Loan

       ♣ Short Term Industrial Loan, Mid Term Industrial Loan and Long Term Industrial
           Loan.
       ♣ House Building Loan (Commercial)
       ♣ Loan against Fixed Deposit Receipt/Eligible Financial Instrument


   •   Continuous Credit (Advances)
             ♣ Overdrafts
                    SOD against easily en-cashable securities (financial obligations) such as
                      FDR, Bond, and Shares etc. as per rules & regulation in force.
                    SOD against Work Orders (as working capital Finance)
             ♣ Cash Credit
                    Cash Credit (Hypothecation)
                    Cash Credit (Pledge)
   •   Demand Loan
             ♣ LIM (Loan against imported merchandise)
             ♣ LTR (Loan against Trust receipt)
             ♣ EDF (Export Development Fund)
             ♣ Packing Cash Credit (PCC) I Export Cash Credit (ECC)
             ♣ Cash Incentive & Advance against Incentive

                      Credit Management of BASIC Bank Limited                               14
•   Other Loans
              ♣ Loan General
              ♣ Education Credit Scheme
              ♣ Multipurpose Loan
              ♣ Consumers Credit Scheme
              ♣ Real estate loans
              ♣ Financial institution loans
              ♣ Agricultural loans
              ♣ Leasing finance
              ♣ International trade finance
              ♣ Miscellaneous loans




   • Analysis of borrower creditworthiness
Borrower creditworthiness can be determined by analysis of 6 Cs which given below:
   ♣ Character
The first section queries about the applicants’ general biographical information.
   ♣ Capacity
The second portion of the application form is about the business/ service information of the
applicant. Here the name of the company/office is required. If relationship with current employer
is less than two years then previous employers name must also be mentioned.
   ♣ Cash
This portion enquires about the estimated cost of purchase and tenure of the loan. This section
analyzes the justification of the loan amount to the purchase cost.
   ♣ Collection
This section asks whether the application will be 100% secured with the hypothecation over
purchased asset and about the security ratio and the applicable interest rate.
   ♣ Condition
                       Credit Management of BASIC Bank Limited                              15
Understanding the business and economic conditions can and will change after the loan is made.
   ♣ Control
Conditions refer to the economic policies and procedures that may affect the nature of business
of the applicant and may have future influence on the repayment behavior. And control refers to
the degree to which the bank can check the customer in case of defaults.
   • Project appraisal criteria
The following analyses are important tools to the credit manager to project appraisal:
   ♣ Technical appraisal
   ♣ Marketing appraisal
   ♣ Financial appraisal
   ♣ Economic appraisal
   ♣ Managerial appraisal
   ♣ Break-even Analysis
   ♣ Network Analysis
   •   Common Documentation of the Loan of commercial Bank
Documentation is obtaining such agreement where all the terms and condition and securities are
written and signed by the borrower. It specifies rights and liabilities of both the banker and the
borrower. In documentation each type of advances requires a different set of documents. It also
differs with the nature of securities. The documents should be stamped according to the stamp
Act. There are no hard and fast rules of documentation and it varies from bank to bank.
Generally, the documents are taken in the case of a secured advance by a commercial bank
           ♣ Demand promissory note: Here the borrower promises to pay the loan as and
               when demand by bank to repay the loan.
           ♣ Letter of arrangement.
           ♣ Letter of continuity.
           ♣ Letter of hypothecation of goods and capital machinery.
           ♣ Stock report: This report is used for OD and CC. In this report, information about
               the quality and quantity of goods hypothecated is furnished.
           ♣ Memorandum of deposit of title deed of property duly signed by the owners of the
               property with resolution of Board of Directors of the company owning the landed.
                      Credit Management of BASIC Bank Limited                                16
♣ Personal guarantee of the owners of the property.
           ♣ Guarantee of all the directors of the company.
           ♣ Resolution of the board of directors to borrow fund to execute documents and
               completes other formalities
           ♣ Form no. XVII/XIX for filling charges with the register of joint stock companies
               under relevant section.
           ♣ Letter of Revival
           ♣ Letter of lien for advance against FDR.




   •   Modes of Charging Security use by commercial Bank
A wide range of securities is offered to banks as coverage for loan. In order to make the
securities available to banker, in case of default of customer, a charge should be created on the
security. Creating charge means making it available as a cover for advance. The following modes
of charging securities are applied in the Basic Bank Limited.
   ♣ Lien
A lien is right of banker to hold the debtor’s property until the debt is discharged. Bank generally
retains the assets in his own custody but sometimes these goods are in the hands of third party
with lien marked. When it is in the hand of third party, the third party cannot discharge it without
the permission of bank. Lien gives banker the right to retain the property not the right to sell.
Permission from the appropriate court is necessary. Lien can be made on moveable goods only
such as raw materials, finished goods, shares debentures etc.
   ♣ Pledge
Pledge is also like lien but here bank enjoys more right. Bank can sell the property without the
intervention of any court, in case of default on loan, But for such selling proper notice must be
given to the debtor. To create pledge, physical transfer of goods to the bank is must.
   ♣ Hypothecation

                      Credit Management of BASIC Bank Limited                                  17
In this charge creation method physically the goods remained in the hand of debtor. But
documents of title to goods are handed over to the banker. This method is also called equitable
charge. Since the goods are in the hand of the borrower, bank inspects the goods regularly to
judge it s quality and quantity for the maximum safety of loan.
   ♣ Mortgage
Mortgage is transfer of interest in specific immovable property. Mortgage is created on the
immovable property like land, building, plant etc. Most common type of mortgage is legal
mortgage in which ownership is transferred to the bank by registration of the mortgage deed.
Another method called equitable mortgage is also used in bank for creation of charge. Here mere
deposit of title to goods is sufficient for creation of charge. Registration is not required. In both
the cases, the mortgage property is retained in the hank of borrower.


   ♣ Trust Receipt
Generally goods imported or bought by bank's financial assistance are held by bank as security.
Bank may release this lien / pledge these goods against trust receipt. This means that the
borrower holds goods in trust of the bank; trust receipt arrangement is needed when the borrower
is going to sell these goods or process it further but borrower has no sufficient fund to pay off the
bank loan. Here proceeds from any part of these goods are deposited to this bank.
   ♣ Advance against Work-Order
Advances can be made to a client to perform work order. The following points are to be taken
into consideration. The client’s management capability, equity strength, nature of scheduled
work and feasibility study should be judiciously made to arrive at logical decision. If there is a
provision for running bills for the work, appropriate amount to be deducted from each bill to
ensure complete adjustment of the liability within the payment period of the final bill besides
assigning bills receivable, additional collateral security may be insisted upon. Disbursement
should be made only after completion of documentation formalities and fulfillment of
arrangements by the client to undertake the contract. The progress of work under contract is
reviewed periodically.
   ♣ Advance against Approved Shares



                       Credit Management of BASIC Bank Limited                                 18
Credit facilities to extend against shares will be called “Investment Scheme against Shares”.
Advance may be allowed against shares of companies listed with the Stock Exchange Ltd.
Subject to margin or may other restrictions imposed by Bangladesh Bank/Head Office of the
bank from time to time. Value of shares & margin should be worked out as per guidelines issued
from time to time by Bangladesh Bank / Head Office of the bank.
   ♣ Advance against Fixed Deposit Receipts
Advance against Fixed Deposit Receipt will be subject to credit Restrictions imposed from time
to time by Head Office / Bangladesh Bank. Scrutinize the Fixed Deposit Receipts.




Regulation of Lending
It is the last step in credit policy and procedure framework of BBL. Credit monitoring and
review is very important, because it ensures proper utilities and repayment of Bank fund. Credit
monitoring and review feature of BBL is concerned was assessing the quality of different type of
loan.


   ♣ Assessing Bank’s Loan Portfolio
In order to diversify loan portfolio, every bank engaged itself in investment operations through
special schemes introduced during the years.


   ♣ Loan Classification Norms
           ♦ Substandard Loans
                  The main criteria for a substandard advance are that despite these
           technicalities or irregularities no loss is expected to be arise for the bank. These
           accounts will require close supervision by management to ensure that the situation
           does not deteriorate further.
           ♦ Doubtful Loans

                      Credit Management of BASIC Bank Limited                              19
This classification contains where doubt exists on the full recovery of the loan
           and advance along with a loss is anticipated but cannot be quantifiable at this stage.
           Moreover if the state of the loan accounts falls under the following criterion can be
           declared as doubtful loan and advance.
           ♦ Bad or Loss Loans
               A particular loan and advance fall in this class when it seems that this loan and
       advance is not collectable or worthless even after all the security has been exhausted. In
       the following table the criteria to be fulfilled to fall in this category are summarized:




   ♣ Provision System
           ♦ Specific Provision:
Head office credit division prepares a list of credit accounts, which are considered to be totally or
partially be unrecoverable & keeps a provision against the outstanding loans.


           ♦ Rate of Provisioning
                   Banks in the time of loan provisioning to get the real picture of the income
           mainly follow the Bangladesh Bank guideline.




                       Credit Management of BASIC Bank Limited                                     20
Introduction:
The word credit comes from the Latin word “Credo” meaning “I believe”. It is a lender’s trust
in a person’s/ firm’s/ or company’s ability or potential ability and intention to repay. In other
words, credit is the ability to command goods or services of another in return for promise to pay
such goods or services at some specified time in the future. For a Bank, it is the main source of
profit and on the other hand, the wrong use of credit would bring disaster not only for the bank
but also for the economy as a whole. The objective of the credit management is to maximize the
performing asset and the minimization of the non-performing asset as well as ensuring the
optimal point of loan and advance and their efficient management. Credit management is a
dynamic field where a certain standard of long-range planning is needed to allocate the fund in
diverse field and to minimize the risk and maximizing the return on the invested fund.
Continuous supervision, monitoring and follow-up are highly required for ensuring the timely
repayment and minimizing the default. Actually the credit portfolio is not only constituted the
bank’s asset structure but also a vital factor of the bank’s success. The overall success in credit
management depends on the banks credit policy, portfolio of credit, monitoring, supervision and
follow-up of the loan and advance. Therefore, while analyzing the credit management of BASIC
Bank Ltd, it is required to analyze its credit policy, credit procedure and quality of credit
portfolio.


4.2 Credit Policy of BASIC Bank Limited


                      Credit Management of BASIC Bank Limited                                 21
The credit policy of any banking institution is a combination of certain accepted time tested
standards, and some other dynamic factors determined by the realities of varying and changing
situations in the market place. Credit policy lays down the basic principles and broad parameters
of the lending operations. The key is to a sound, healthy and profitable credit operation,
however, lies in the quality of judgment and sense of proportion of the officers making lending
decisions, and their knowledge of the borrowers and the market place.




4.3 Credit Principles
In the feature, credit principles include the general guidelines of providing credit by branch
manager or credit officer. In BASIC Bank Limited they follow the following guideline while
giving loan and advance to the client.
           ♣ Credit advancement shall focus on the development and enhancement of customer
               relationship.
           ♣ All credit extension must comply with the requirements of Bank’s Memorandum
               and Article of Association, Banking Company’s Act, Bangladesh Bank’s
               instructions, other rules and regulation as amended from time to time.
           ♣ Loans and advances shall normally be financed from customer’s deposit and not
               out of temporary funds or borrowing from other banks.
           ♣ The bank shall provide suitable credit services for the markets in which it
               operates.
           ♣ It should be provided to those customers who can make best use of them.
           ♣ The conduct and administration of the loan portfolio should contribute with in
               defined risk limitation for achievement of profitable growth and superior return
               on bank capital.
           ♣ Interest rate of various lending categories will depend on the level of risk and
               types of security offered.


                        Credit Management of BASIC Bank Limited                             22
Types of Credit offered by BASIC Bank Ltd
A Bank is nothing but a financial intermediary and it takes deposit from surplus economic units
and deploys the fund to deficit economic units. So, the more recoverable credit is deployed the
more profit is gained. In fact this credit deployment process is run under Loans & Advances
department in branch and Head Office level.




Overdraft (OD)
It is a continuous advance facility. By this agreement, the banker allows his customer to
overdraft his current account up to his credit limits sanctioned by the bank. The interest is
charged on the amount, which he withdraws, not on the sanctioned amount. OD facilities are of
two types.


Secured Overdraft (SOD):
Branch sanctions SOD against different securities like FDR, Sanchaypatras and Work Orders.


Temporary Overdraft (TOD):
It is given to the valued customers only. It is not that much secured. Usually it forwards without
any security or sometimes exercise lien against the instrument, deposited in the bank. It is given
by the branch manager discretionary power. Though it is given, but it never desirable.


The processes of extending SOD are as follows –
1. The party must have a current A/C with the branch
2. If the ownership of the firm is proprietorship, then a trade license must be submitted and in
   case of a limited company, all the documents required to open a current A/C, should be
   submitted. The financial statements of the concerned firm should also be submitted.
3. The party must maintain a good transaction with the branch and have a good turnover rate.
4. The party will apply to the officer in charge of credit department of the branch for SOD
   arrangement
                      Credit Management of BASIC Bank Limited                                23
5. The concerned officer of the branch will give him a Credit Application Form and the party
   will have to fill up this form. In this form he discloses all the information about his concern,
   purpose of the loan, description of security, etc.
6. The concerned officer will prepare a ‘Credit Line Proposal’, where he writes about the
   business concern, details of proprietors/directors of the concern, management structure, the
   existing credit facilities, the particulars about the facilities that asked for – such as margin
   limit, date of expiry, details of security, and any other relevant information. Then the
   proposal is sent to the Head Office, General Advances Division for approval.
7. The responsible Department of the General Advances Division will appraise the proposal and
   if it seems to a viable then the loan will be sanctioned.
8. After the loan is sanctioned, the branch will issue two copies of a sanction advice, where all
   the terms and conditions set by the bank is mentioned. The borrower is advised to write,
   “Accepted” on the original copy if he is satisfied with the terms and conditions of the bank
   and retain the duplicate one as record.


Cash Credit (CC)
By this arrangement, a banker allows his customer to borrow money up to a certain limit. CC is a
favorite mode of borrowing by traders, industrialists, etc. for meeting their working capital
requirements. It is operated like an overdraft account. Depending on the needs of the business,
the borrower can draw on his cash credit account at different time. Similarly, the liability can be
adjusted at any time. The Bank charges interest on the daily balance of the account. Based on the
creation of charge on securities, the bank allows are two forms of cash credit.


Hypothecation
It is cash credit facility against hypothecation. Hypothecation is a legal obligation of the
borrower to the bank where both title and possession of goods remain with the borrower. The
banker has only equitable charge on stocks, which practically means nothing. So, Cash Credit
(Hypothecation) facility is allowed against sufficient collateral security like registered mortgage
of land and building and personal guarantee of Directors.


Pledge
                      Credit Management of BASIC Bank Limited                                 24
It is cash credit facility against pledge. Pledge is the bailment of goods as security for payment of
a debt or performance of a promise. In case of pledged goods, the bank acquires the possession
of the goods or a right to hold goods until the repayment for credit with a special right to sell
after due notice to the borrower in the event of non-repayment. The bank usually does not allow
this type of credit facility these days.




The processes of opening a CC a/c are as follows–
1. The interested party must have a current A/C and good transaction with the branch;
2. Applies for CC pledge or hypothecation arrangement;
3. Fills up the ‘Credit Application Form’ as provided by the respective officer;
4. The concerned officer prepares a ‘Credit Line Proposal’ (CLP) detailing all relevant
    information;
5. Sends the CLP to the Head Office, General Advances Division for necessary action;
6. Head Office, General Advances Division examines the proposal and if finds it viable then
    sanctions it and sends it to the branch;
7. The branch issues two copies of ‘Sanction Advice’, one for its own record and the other for
    the party to keep.
After getting the cash credit arrangement, the banker will issue a claque book for withdrawing
cash from the account. Whenever the CC account holder wants to withdraw cash from the
account, the cash officer will scrutinize the amount of cherub in order to make sure that the total
drawing does not exceed the sanctioned limit.


Term Loan
BASIC bank is advancing both short and medium term credit to the commercial sector on the
basis of their capital structure, constitution and liquidity consideration. Interest rate is 12% for
SSI and 13% for MSI. It is given against land and building along with machinery, personal
guarantee of Directors and hypothecation of raw materials.


Loan General


                         Credit Management of BASIC Bank Limited                               25
This type of loan is usually given against work orders. BASIC Bank extends credit facility to
perform a wide range of work orders of different government, autonomous and private
organizations. The Bank charges 12.00% interest against Loan General.




Staff Loan
Mirpur branch provides advances to the staff for purchasing house building, Sanchaypatras, and
meeting up certain requirements like family medical, personal medical, wedding purposes. Bank
provides this facility under installments. Loan able amount varies on the basis of purpose.




Bank Guarantee
BASIC Bank offers three types of guarantees; these are Tender or Bid Bond, Performance
Guarantee and Advanced Payment Guarantee.


Tender or Bid Bond Guarantee
Tender or Bid Bond Guarantee assures the employer/ beneficiary on behalf of the tendered, that
the tendered shall uphold the conditions of his tender during the period of the offer as binding
and that he /she will also sign the contract in the event of the order being granted. The Bank
charges 0.50% per quarter as commission of the guarantee.


Performance Guarantee
A Performance Guarantee is a guarantee issued by the Bank on behalf of the contractor/ supplier
to the beneficiary/ employer that the contractor would fulfill all the terms and conditions of the
contract. In case of failure of the contractor/ supplier to perform the work order or to supply the
goods or to fulfill in any condition of the contract, the bank is obliged to pay the sum of the
guarantee to the beneficiary on behalf of the contractor. A performance guarantee expires on
completion of the delivery or the performance. The Bank charges 0.50% per quarter as
commission of the guarantee.
                      Credit Management of BASIC Bank Limited                                 26
Advanced Payment Guarantee (APG)
The Bank gives Advanced Payment Guarantee (APG) on behalf of the contractor/ supplier when
the employer makes advance payment to the contractor/ supplier. The guarantee stipulates that
the contractor/ supplier will perform the contract and fulfill all the terms and conditions. The
contractor/ suppliers are required to submit the guarantee before the employer makes any
payment in connection with the work order. The Bank charges 0.50% per quarter as commission
of the guarantee.


Foreign Trade Credit
BASIC Bank Ltd provides various facilities related to L/C and post import finance like loan
against imported merchandise (LIM) and loan against trust receipt (LTR) to the importers and
back to back L/C and pre-shipment finance facilities like export credit, packing credit and
foreign bills purchase (FBP) to exporters. So far, the Bank has established correspondence
relationship with 11 foreign banks in order to facilitate foreign trade...


Post import Credit facility
The Bank provides different form of post-import facility to the customers like LIM (Loan against
Imported Merchandise), LTR (Loan against Trust Receipt) etc.


Export Credit facility
Different types of export credit facilities are available in BASIC Bank, like Export Credit,
Packing Credit etc.


   • Credit Evaluation Principles
Some principles or standards of lending are maintained in approving loans in order to keep credit
risk to a minimum level as well as for successful banking business. The main principles of
lending are given below:


Liquidity


                       Credit Management of BASIC Bank Limited                              27
Liquidity means the availability of Bank funds on short notice. The liquidity of an advance
means it repayment on demand on due date or after a short notice. Therefore, the banks must
have to maintain sufficient liquidity to repay its depositors and trade off between the liquidity
and profitability is must.




Safety
Safety means the assurance of repayment of distributed loans. Bank is in business to make
money but safety should never be sacrificed for profitability, To ensure the safety of loan. The
borrower should be chosen carefully. He should be a person of good character & capacity as well
as bank must have to maintain eligible number of security from borrower.


Profitability
Banking is a business aiming at earning a good profit. The difference between the interest
received on advances and the interest paid on deposit constitutes a major portion of the bank
income, besides, foreign exchange business is also highly remunerative. The bank will not enter
into a transaction unless a fair return from it is assured.


Intently
Banks sanction loans for productive purpose. No advances will be made by bank for
unproductive purposes though the borrower may be free from all risks.


Security
The security offered for an advance is an insurance to fall bank upon incases of need. Security
serves as a safety value for an unexpected emergency. Since risk factors are involved, security
coverage has to be taken before a lending.


National interest
Banking industry has significant role to play in the economic development of a country. The
bank would lend if the purpose of the advances can contribute more to the overall economic
development of the country.
                       Credit Management of BASIC Bank Limited                              28
General procedure for Loans and Advances
The following procedure is applicable for giving loans to the customer. This are-




                      Credit Management of BASIC Bank Limited                       29
First Information Sheet (FIS)
First Information Sheet (FIS) is the prescribed form provided by the respective branch that
contains basic information of the borrower. It contains following particulars.


1. Name of the concern with its factory location, Office address and Tel No.
2. Name of the main sponsors with their educational qualification.
3. Business experience of the sponsors, details of past and present business, its achievement
    and failures, name of all the concerns wherein the sponsors have involvement.
4. Income tax registration no. with the amount of tax paid for the last three years.
5. Details of unencumbered assets (movable & immovable) personally owned by the sponsors.
6. Details of liabilities with other banks and financial institutions including securities held
    there against.
7. Purpose of loan sought from BASIC Bank
8. Estimated cost of the project & means of finance.


Application for Credit Line
After receiving the first information sheet from the borrower Bank official verifies all the
information carefully. He also checks the account maintains by the borrower with the Bank. If
the official becomes satisfied then he gives application for credit line form to the prospective
borrower. The Application for Credit Lines Contain the following particulars:
1. Name, address, telephone, telex no. & cable address.
2. Date & place established/ incorporated status / constitution.
3. Names of major shareholders (in excess of 5%). State relationship between shareholders.
4. Names and net worth of directors/partners/owners with background & relationship with each
    other (Net worth statement of each person to be attached as per format).
5. Capital structure & how the capital is deployed in business.


                      Credit Management of BASIC Bank Limited                              30
6. Details of properties/assets of the applicant, with valuation against each type of
    property/assets and details of charges against them.
7. Names and addresses of subsidiaries/affiliates/allied concerns, stating relationship with
    applicant, nature of business and borrowings from banks against each (including BCCI)
8. Nature & details of business.
9. Latest audited/ un-audited balance sheet and profit & loss statement attached will be
    submitted by:
10. Management structure (Including their experience and qualification).
11. Names & address of other bankers, sanctioned facilities & liabilities outstanding with details
    of securities there-against.
12. Type, extent and period of credit facilities required.
13. Purpose of facility, repayment arrangement (with dates and amount), sources of repayment;
14. Details of securities offered & any other relevant information.


Collecting CIB Report from Bangladesh Bank
After receiving the application for credit line, BASIC Bank sends a letter to Bangladesh Bank for
obtaining a report from there. This report is called CIB (Credit Information Bureau) report.
Basically branch seeks this report from the head office for all kinds of loans. The purpose of this
report is to being informed that whether the borrower has taken loan from any other bank; if
'yes', then whether the party has any overdue amount or not.


Making Credit Line Proposal (CLP)
If the officer thinks that the project is feasible then he will prepare a Proposal. BASIC Bank
prepares the proposal in a specific from called credit line proposal. It contains following relevant
information:
1. Borrower;
2. Date established, constitution;
3. Main sponsor/ director with background;
4. Capital structure, address;
5. Account opening date, introduced by, type of business, particulars of previous sanctions;
6. Existing vis-à-vis proposed credit limits;
                      Credit Management of BASIC Bank Limited                                  31
7. Particulars of proposed/additional facilities;
8. Security (Existing & Proposed/ Additional);
9. Movement of accounts;
10. Components on the conduct of the account;
11. Details of deposit, liabilities of allied concerns, liabilities with other banks;
12. CIB report;
13. Stock position (Pls. Provide St. report);
14. Rated capacity of the project(Item wise);
15. Production/purchase during the period;
16. Sales during the period;
17. Business received for the period (Last three years);
18. Earning received for the period;
19. Associated lending/business risk (s);


After fulfilling the previous particulars, the officer places the CLP to the BCC (Branch Credit
Committee). BCC is then finding out the right borrower by considering the following 5 C’s.
These are character, capital, capacity, collateral, condition (economic).


Selection of right borrower
The borrower has to be creditworthy and competent enough to run the proposed industry.
Following are the considerations-
                  ♣ Preference given for educated / knowledgeable sponsors, who know about
                     their business concern, have technically know-how and expertise in the field
                     of proposed industry;
                  ♣ Who have own land and building for running the project;
                  ♣ Client with innovative ideas;
                  ♣ Client must have net worth more than 2.5 times of the equity required for
                     investment in the project;
                  ♣ Who have good dealings with the bankers /outside parties and has social
                     contacts and standings;


                       Credit Management of BASIC Bank Limited                              32
♣ Have an a/c with BASIC Bank Mirpur Branch;
After approving the proposal by BCC, branch then sends the CLP to the respective division in
Head Office. In Head Office there are two divisions of credit department. One is Industrial
Credit Division (ICD) and another is Commercial Credit Division. After receiving the CLP
with application for credit line, resolution copy made in the special meeting of the BCC, branch
investigation report on borrowers real estate, statement of stock and bank statement (statement of
account), the respective divisions then divide the loan proposals into SSI (Small-scale industries)
and MSI (Medium scale industries) according to the limit. For SSI the limit is up to 10 crore and
for MSI it is 10 crore and above. Then the respective officer goes for project appraisal.


Project Appraisal
An appraisal is a systematic exercise to establish that the proposed project is a viable preposition.
The appraising officer checks the various details submitted by the promoter in first information
sheet, application for credit line and CLP. BASIC Bank considers the following aspects in
appraising a proposal:


Technical Appraisal
Technical appraisal report is prepared by an engineer of the appraisal section to see whether the
project is sound with regard to every engineering and technological consideration, including
product specification, product process, size, internal balance, suitability and availability of
physical facilities, designs and layouts of equipment and building etc.


The basic aspects of technical appraisal are:


           ♣ Cost of the project.
           ♣ Annual production capacity & manufacturing process.
           ♣ Location, infrastructural facilities feature and estimated cost of the land.
           ♣ Civil drawing(s) and cost of civil works.
           ♣ Layout plan for Building and Machinery.

                         Credit Management of BASIC Bank Limited                               33
♣ Estimated cost of machinery with installation.
           ♣ Selection of product process involving the choice of alternatives, wastage, by-
               product, disposal of waste and effluents etc.
           ♣ Annual requirement of raw material(s) with source of availability.
           ♣ All input output data of the project.


Marketing Appraisal
An industrial project is to bring in some goods or services for a community. But the community
does not need them infinitely. Their demand is of courses finite and at given prices. Ordinarily,
the market means a precise place where commercial transactions occurred in a broader sense,
however it is termed as the sum of contracts between buyers and sellers of a product or service
the price and quantity and exchanged of which are determined by the forces of demand and
supply. Market analysis is the first “screening” stage in the project appraisal, at which projects
that cannot expect satisfactory market acceptance shall be rejected.


The basic aspects of marketing appraisal are:
           ♣ Macro/ Micro demand/ supply situation for specific products in the market.
           ♣ Existing and expected competition in local and foreign markets,
           ♣ The market share.
           ♣ One way of identifying them is in term of their complementarily and
               competitiveness. Complementary goods are used together in a single consumption
               activity.
           ♣ Cameras, films and developing instruments and chemicals constitute a set of such
               complements. Complementary goods may be sold together or separately.


Financial Appraisal
The next step is to prepare a detailed report on the financial viability of the project. The main
purpose of such appraisal is to assess the viability of the project in terms of its operation in the
future years and its financial soundness. It is concerned with assessing the feasibility of a project
                       Credit Management of BASIC Bank Limited                                 34
from the point of view of its financial result. The project’s direct costs and benefits are calculated
in pecuniary terms at the prevailing market prices. The Bank has to satisfy itself not only about
the current solvency of the Project but also about its continued solvency during the currency of
the loan to ensure timely payment of the principal, regular payment of interest and adequacy of
physician assets representing security for the loan. The revenant information collected on
technical economic and management aspects of the project have got direct bearing upon the
financial appraisal.
The basic aspects of financial appraisal are:
               ♣ Ratio Analysis:
               ♣ Break-even Analysis
               ♣ Earning Forecast
               ♣ Fund flow Statement
               ♣ Internal Rate of Return (ERR)
               ♣ Internal Rate of Return (IRR)
               ♣ Pay Back Period Method
               ♣ Net present value (NPV) Method.


Economic Appraisal
Economic analysis of a project aims at determining whether that project is consistent with overall
national and sect oral objectives and whether the investment proposed is the best means of
achieving the intended objectives. It involves a systematic evaluation of a range of options for
achieving the intended objectives. Economic appraisal should cover both quantifiable and non-
quantifiable benefits (where applicable). Such benefits are described ad-seriatim.
The basic aspects of financial appraisal are:
           ♣ Economic Rate of Return (ERR),
           ♣ Bruno Ratio/Domestic Resource cost,
           ♣ Contribution of Gross Domestic product,
           ♣ Employment Generation and Cost per employment.
                       Credit Management of BASIC Bank Limited                                  35
♣ To effects that are known to arise but which cannot be measured in physical terms
           ♣ To effects, this cannot be valued. Difficulties in quantification and valuation will
               often go together.


Management appraisal
Appraisal of management is very important part of project appraisal. The successful
implementation and running of the project depends on the resourcefulness, competence and
integrity of its management. There are no sets of rules to find out if the borrowers’ are persons of
integrity. It is done by direct and indirect investigation. His educational background, business
experience, general reputation and above all, his/her receptiveness to new ideas and potentially
to learn new things can assess the borrowers’ experience and capabilities. Closely related to the
management is the type of organizational structure necessary to carry out and operated the
project successfully.
The basic aspects of Management appraisal are:
           ♣ Structure & Shares.
           ♣ Memorandum of Articles and relevant (Joint Stock Company’s) registration
               certificates.
           ♣ Introduction to members of the proposed management, relevant experience, net
               worth (asset declaration).
           ♣ Comparison of equity proposed and net worth declared.
           ♣ Source of working capital or working capital loan.
The Head Office (HO) mainly checks the technical, commercial and financial viability of the
project. For others HO is dependent on branch’s information. But when the loan size is big, then
the HO verifies the authenticity of information physically.




Head Office Approval



                        Credit Management of BASIC Bank Limited                               36
The respective officer of Head Office appraises the project by preparing a summary named “Top
Sheet” or “Executive Summary”. Then he sends it to the Head Office Credit Committee (HOCC)
for the approval of the loan. The Head Office Credit Committee (HOCC) considers the proposal
and takes decision whether to approve the loan or not. If the loan is approved by the HOCC, the
HO sends the approval to the concerned branch with some conditions. These are like:
           ♣ Drawing will not exceed the amount of bill receivables.
           ♣ The tern over in the account during the tenure of the limit should not be less than
               four times of the credit limit.
           ♣ All other terms and conditions, as per policy and practice of the bank for such
               advance to safeguard the banker’s interest shall also be applicable for this
               sanction also.
           ♣ Bank may charge/ alter/ cancel any clause (s) of the sanction without assigning
               any reason whatsoever and that shall be binding upon the client unconditionally.
           ♣ Branch shall not exceed the sanctioned limit.
           ♣ Required charge documents with duly stamped should be obtained.
           ♣ Drawing shall be allowed only after completion of mortgage formalities and other
               security arrangement.


Sanction Letter
After getting the approval from the HO, the branch issues the sanction letter to the borrower. A
sanction letter contains the following particulars amongst other details:
   1. Name of borrower.
   2. Managing partner
   3. Nature of Facility
   4. Amount
   5. Expiry
   6. Rate of interest
   7. Purpose
   8. Security

                      Credit Management of BASIC Bank Limited                               37
9. Other terms and conditions: Other terms and conditions are like-
       a) Before availing the loan all documentation formalities must be completed.
       b) Registered power of attorney in favor of BASIC bank to sell the mortgaged property
           without the consent of the court or owner of the lender.
       c) DP note and other usual charge documents/ undertakings etc. duly stamped must be
           signed and submitted to the authority before the disbursement of loan.
       d) The loan shall be governed by all other terms and conditions as per policy and
           practices of the bank which will be applicable for the sanction to safe guard interest
           of the bank.
       e) The bank reserves the right to amend, modify or withdraw any or all the terms of the
           loan at any time without assigning any reason whatsoever or to terminate/ call back
           the loan facility at any time for which bank or its official cannot be held responsible
           for any loss (s) for such cancellation of the loan.
The borrower receives the letter and returns a copy of this letter duly signed by him as a token of
having understood and acceptance of the terms and conditions above.


Documentation of loans and advances
In spite of the fact that banker lends credit to a borrower after inquiring about the character,
capacity and capital of the borrower, he must obtain proper documents executed from the
borrower to protect him against willful defaults. Moreover, when money is lent against some
security of some assets, the document must be executed in order to give the banker a legal and
binding charge against those assets. Documents contain the precise terms of granting loans and
they serve as important evidence in the law courts if the circumstances so desire. That is why all
approval procedure and proper documentation shall be completed before the disbursement of the
facilities. The documents for loans and advances can be classified into two categories, namely
Charge documents & Security documents.




Mode of Charging Securities
               BASIC Bank Mirpur branch practices these two types of securities.
                      Credit Management of BASIC Bank Limited                                 38
1. Primary securities: – Cash or cash equivalent that is easily liquidated or convertible into cash.
Example – FDR, Sanchaypatras, DP Notes, etc.
2. Secondary securities: – These securities are tangible securities which can be realized from sale
proceeds or transfer of property. Example– immovable properties like land, buildings, etc.


The modes of charging securities are as follows-
a)     Pledge
b)     Hypothecation
c)     Lien
d)     Mortgage


Lien: Lien is the right to retain possession and not right of ownership. Bank’s lien is general lien
over its own financial obligation to clients. Property under lien cannot be realized/sold and
proceeds thereof cannot be appropriated without notice to the owner and sometimes without
court’s order.


Hypothecation: This is mortgage of movables by an agreement and here neither possession nor
ownership is transferred. Hypothecated goods cannot be sold out/disposed off without notice and
court’s order. However, if a special power of attorney is taken in that case can be disposed off
without going to the court.


Pledge: Pledge is the bailment of goods as security for payment of a debt or performance or
promise. Here, title and ownership are not transferred. Pledge goods may be sold out and
proceeds thereof may be appropriated towards adjustment of Liability in case of failure of the
borrower to repay or fulfill the terms and conditions.


Mortgage: Mortgage is the transfer of interest in immovable property to secure the repayment of
money advanced. Ownership remains with the mortgagor. In case of equitable mortgage, Court
Order is necessary and in case of registered mortgage court’s order is not necessary for
sale/disposal of the mortgaged property for adjustment of advance.


                       Credit Management of BASIC Bank Limited                                39
Category Wise Documents
All securities are not suitable for all types of advances. There is common type of charge
documents for all types of advances. These are as follows:
•    Demand promissory note
•    Letter of arrangement
•    Letter of disbursement
•    Letter of continuity
•    Letter of revival.
Other documents are required for following types of advances


Overdraft/ Loan (General)
•    Letter of partnership in case of partnership firm or Board resolution in case of limited
     companies.
•    Letter of pledge/ Letter of hypothecation.
•    Letter of lien for ownership transfer of shares.
•    Letter of lien for packing credit.
•    Letter of lien in case of advance against F D R
•    Copy of sanction letter mentioning details of terms and condition duly acknowledge by the
     borrower


Cash credit (Hypothecation)
•    Letter of hypothecation
•    Letter of authority empowering the bank to inspect the goods and take possession of the
     goods in case of duly drafted by the lawyer of the bank.
•    Stock report duly signed by the borrower on fortnightly basis or after every deposit in the
     loan account or before realizing fund against limit.
•    Letter of declaration duly signed by the party clearly stating that the goods hypothecated are
     not in any case encumbered elsewhere.
•    Sufficient insurance cover inserting the name of the Bank as mortgage.

                          Credit Management of BASIC Bank Limited                            40
•    Letter of Disclaimer signed by owner of the godown in case of 3rd party godown. Third
     party Guarantee if required as per sanction advice.
•    Statements of other immovable property of the borrower stating those are not encumbered.


Mortgage: Legal
•    Certificate from pourasava authority that the concerned property is situated within
     pourasava area.
•    Original title deed of property.
•    Latest CS, RS parcha along with latest rent receipt of land, tax, wasa, gas, electric bills, etc.
•    Bia-deeds/ parcha showing chain of transfer of title.
•    Letter of guaranty in case of 3rd party ‘s property
•    Non-encumbrance certificate by engineer and branch manager.
•    Lawyer’s certificate regarding genuineness of title on the property of the mortgage and
     stating in clear term weather the property can be accepted as security against advances to be
     allowed.
•    Letter of guarantee of the owner of the property in case of third party property.
•    Memorandum of title deed of property.
•    Registered irrevocable power of attorney duly drafted by bank’s lawyer and executed by the
     owner of the property.
•    Registration certificate is required;
•    Valuation certificate (by engineer and branch manager forced sale value to be considered.




Branch shall take note of the following points while accepting a property as a security
1.   Land should be situated within municipality area, sub-urban area of city and industrial or
     commercial important areas.
2.   Rural property, pond and low lying area shall not be taken.
3.   Vacant land shall not be taken. It the land is protected by the boundary wall and the
     ownership is clearly identified, the same may however be accepted.

                       Credit Management of BASIC Bank Limited                                   41
4.   Land must be owned by the borrower/owner of the project/firm/company and/or member(s)
     of the land shall be obtained duly attested.
5.   Property owned jointly (‘Ejmali’ property) shall not be accepted.
6.   Original title deed and bia-deed, Khatian, Parcha, Mutation, certificate, non-encumbrance
     certificate, up to date rent receipt shall be obtained and duly checked by the credit officer,
     branch manager and the lawyer.
7.   The value of the property shall be at least twice the amount of loan.
Branch-in-charge shall personally ensure properly mortgaged of property and retain the
documents in safe custody. Original mortgage deed should be obtained from the registration
office in time.


Transport Loan:
•    Hire-purchase agreement for hypothecation of the vehicle (STAMPED and duly
     NOTARISED)
•    Purchased documents.
•    Registration of the vehicle in the joint name of bank and borrower (copy of the blue book
     to be retained in the branch)
•    Road permits jointly in the name of bank and borrower.
•    Insurance cover against all possible perils inserting name of bank as Mortgage with bank
     mortgage clause.
•    Certificate signed by the borrower that he has received the vehicle in good condition and
     that he will exercise due care for maintenance of the vehicle.
•    Letter of installment.
•    Undertaking by the party that he will keep the vehicle always ready for inspection by bank
     officials.
•    Bank’s name must be written in the body of the vehicle in BOLD LETTERS.




Disbursement



                        Credit Management of BASIC Bank Limited                              42
After verifying all the documents the branch disburses the loan to the borrower. A loan
repayment schedule also prepared by the bank and given to the borrower.


Follow-up
After the disbursement of the loan bank officials' time to time monitor the loan by physical
observation of the activities of the party. It is done in the following manner:
•    Constant supervision
•    Working Capital Assessment.
•    Stock Report analysis.




                              Part Two: Data Analysis

Trend Analysis



Deposits Growth
                                                      Taka in million

                       Credit Management of BASIC Bank Limited                         43
YEAR                          AMOUNT
                        2003                          11,266.54
                        2004                          15,509.18
                        2005                          22,325.58
                        2006                          24,084.65
                        2007                          31,947.98


                                  Deposit

        40000

        30000

        20000

        10000

            0
                 2003      2004      2005      2006       2007




At the end of 2007 total deposits stood at Tk. 31947.98 million, a 32.65% increase compared to
Tk. 24084.65 million from the preceding year. This was undoubtedly a remarkable progress
considering volatile price situation for acquiring deposits.




Mix of Deposit
Now we can focus on the deposit collection under major deposit products of each bank so that
we can understand mode of deposit mobilization they use mostly. Here we can also take a look
on the schemes that are popular to the customers.


                    Types of Deposit                  AMOUNT
                    Term Deposit                      27903.70
                    Saving Deposit                    886.30
                    Bills Payable                     290.75
                    Current & Other Deposit           2867.19




                        Credit Management of BASIC Bank Limited                          44
From the table we can have a picture of deposit portfolio of Basic Bank Ltd. Term deposit is
about 87% means, the bank is able to collect maximum deposit relatively at long term. Saving
deposit is 3 % means bank collect lower amount at relatively interest deposit

                                Deposit Mix



                                                     Term Deposit
                                                     Saving Deposit
                                                     Bills Payable
                                                     Current & Others Deposit




From the pie chart we can see about 87% of total deposit are fixed deposit and about 3% are
saving deposit.




Loans and Advances Growth


                                                     Taka in million
                       YEAR                      AMOUNT
                       2003                      9282.20
                       2004                      12000.10
                       2005                      15339.40
                       2006                      19000.00
                       2007                      22263.35




                      Credit Management of BASIC Bank Limited                          45
Loan and Advance

        25000
        20000
        15000
        10000
         5000
           0
                 2003      2004      2005     2006     2007



Loans and advances of the bank grew strongly by 17.18 percent to 22263.35 million in 2007.
Loans and advance increased by 17.18 percent indicating strong growth in operational
performance. BASIC bank grew loans and advance by 17.18 percent and loans and advances of
industry grew by 16 percent.


Loan Portfolio
Loans and advances consist of industrial loans, micro credit, commercial loans and bills
increased by 17.18 percent to Taka 22,263.34 million compared to Taka 19,000.00 million in
2006.




                                                                  Taka in million
         YEAR                  Industrial       Commercial        Micro Credit
         2003                  6066.30          3029.70           186.20
         2004                  7577.20          4141.20           281.10
         2005                  9987.50          5013.55           338.30
         2006                  12243.56         6397.21           359.24
         2007                  13901.40         7681.74           680.13




                        Credit Management of BASIC Bank Limited                      46
Loan Portfolio

                        14000
                        12000
                        10000
    Industrial           8000
    Commercial           6000
    M icro Credit        4000
                         2000
                            0
                                  2003      2004      2005      2006      2007




Industrial Loans
The industrial loan reflected a significant growth of 13.54 percent over the previous year. Total
outstanding industrial loans including term and working capital stood at Taka 13,901.40 million
at the end of 2007 compared to Taka 12,243.56 million of 2006. Total outstanding term loan
stood at Taka 5,055.58 million as on December 31, 2007 compared to Taka 3,897.12 million in
2006 reflecting a growth of 29.72 percent. The outstanding working capital finance extended to
industrial units stood at Taka 9,525.98 million at the end of the reporting period compared to
Taka 8,346.44 million in 2006. Growth rate here was 14.13 percent. BASIC Bank’s services are
specially directed towards promotion and development of small industries. Its exposure to small
and medium industries sector accounted for 56.73 percent of the total loans and advances.
Micro credit
BASIC Bank also provides micro credit to the poor for generation of employment and income on
a sustainable basis, particularly in urban and suburban areas. At the end of 2007, total amount of
Taka 680.13 million remained outstanding as against Taka 359.24 million in 2006. Recovery rate
during this period remained at a highly satisfactory level of 100.00 percent.


Commercial Credit
The Bank also supports development of trade, business and other commercial activities in the
country. It covers the full range of services to the exporters and importers extending various
facilities such as cash credit, export cash credit, packing credit, short term loans, local and


                      Credit Management of BASIC Bank Limited                                47
foreign bills purchase facilities. As on December 31 2007, total outstanding commercial loans
stood at Taka 7,681.74 million compared to Taka 6,391.21 million in 2006.


Geographic Locations Wise Loans & Advances
                                                             Taka in million
                  Geographic Location                          AMOUNT
                    Dhaka Division                              69.28
                  Chittagong Division                           16.31
                    Sylhet Division                              1.94
                   Rajshahi Division                             4.44
                    Khulna Division                              4.78
                    Barisal Division                             0.25


                                                 Dhaka Division
                                                 Chittagoan Division
                                                 Sylhet Division
                                                 Rajshahi Division
                                                 Khulna Division
                                                 Barisal Division




Most of the branches of Eastern Bank Ltd situated in Dhaka city, therefore most of the loans are
disbursed in Dhaka division which is about 69.28 % of total loan.


Deposits Loan Comparison
                                                                       Taka in million
         YEAR                       LOAN                           DEPOSIT
         2003                       9282.20                        11,266.54
         2004                       12000.10                       15509.18
         2005                       15339.40                       22325.58
         2006                       19000.00                       24084.65
         2007                       22263.35                       31947.98




                      Credit Management of BASIC Bank Limited                              48
Deposits Loan Comparison

                 40000

                 30000

   Loan          20000
   Deposit
                 10000

                     0
                          2003       2004      2005      2006       2007



At the end of 2007 total deposits stood at Tk. 31947.98 million, a 32.65% increase compared to
Tk. 24084.65 million from the preceding year. This was undoubtedly a remarkable progress
considering volatile price situation for acquiring deposits. On the other hand, at the end of 2007
total loan stood at Tk. 22263.35 million, a 17.18% increase compared to Tk. 19000.00 million
from the preceding year which is less progress than deposit.




Foreign Exchange Business


                                                                   Taka in million
             YEAR                    IMPORT                     EXPORT
             2003                    9882.80                    6933.90
             2004                    12507.80                   7908.00
             2005                    14094.96                   11097.23
             2006                    17804.27                   15463.74
             2007                    21266.57                   16794.96




                      Credit Management of BASIC Bank Limited                                49
Foreign Exchange Business

                   25000
                   20000
                   15000
   Import
                   10000
   Export
                    5000
                       0
                            2003     2004     2005   2006     2007



The Bank’s performance in the area was satisfactory. Total import and export business transected
were Tk. 21266.57 million and 16794.96 million respectively during 2007. The growth rate of
the import business was 19.45 percent and the main items of import were industrial machineries,
raw materials, commodities and other consumer products. The growth rate of export business
was 8.61 percent and the items of export were RMG, Shrimp, and Jute etc.




Gross Income
                                                              Taka in million
                                          YEAR                   AMOUNT
                                           2003                   1558.52
                                           2004                   1768.85
                                           2005                   2228.21
                                           2006                   2870.32
                                           2007                   3549.51
                                      Gross Income

            4000
            3000
            2000
            1000
              0
                     2003          2004       2005     2006          2007



The Bank’s Gross Income increased during the year by Tk-679.19 million and stood at
Tk-3549.51 million as at 31 December 2007.
                            Credit Management of BASIC Bank Limited                        50
Net Profit (After Tax)
                                                               Taka in million
                         YEAR                          AMOUNT
                         2003                          236.39
                         2004                          291.48
                         2005                          285.49
                         2006                          554.14
                         2007                          282.96


                             Net Profit (After tax)


           600

           400

           200

             0
                  2003      2004       2005           2006   2007



The Bank’s net profit is not enough stable. Net profit increased during the year 2006 by 94.10 %
but it decrease during the year 2007 Tk-271.18 million and stood at Tk-282.96 million as at 31
December 2007.


Earnings per share
                     YEAR                              AMOUNT IN TAKA
                     2003                              30.25
                     2004                              35.99
                     2005                              35.25
                     2006                              58.64

                     Credit Management of BASIC Bank Limited                               51
2007                            22.68
                           Earning per share in Year 2003 to 2007


  80
  60
  40
  20
   0
          2003              2004              2005              2006          2007



Earning per share of the bank is not enough stable. EPS decreased during the year by Tk-35.96
and stood at Tk-22.68 as at 31 December 2007.


Total Assets
                                                            Taka in million
                         YEAR                           AMOUNT
                         2003                           14766.30
                         2004                           19436.60
                         2005                           27136.40
                         2006                           29417.10
                         2007                           38877.90


                               Total Assets

        40000
        30000
        20000
        10000
            0
                 2003       2004      2005       2006      2007



The Bank’s performance in the area was satisfactory. The Bank’s Total assets increased during
the year by 32.16 percent and stood at Tk-38877.90 million as at 31 December 2007


Placement and Investment
                                                           Taka in million

                         Credit Management of BASIC Bank Limited                        52
YEAR                         AMOUNT
                           2003                         4361.45
                           2004                         6098.51
                           2005                         10236.82
                           2006                         8212.23
                           2007                         13560.92
                          Placem ent and Investm ent


       15000

       10000

        5000

             0
                   2003      2004      2005      2006      2007



The Bank’s performance in the area was satisfactory. The Bank’s Total Placement and
Investment increased during the year by 65.13 percent and stood at Tk-1356.90 million as at 31
December 2007


Number of Branches


                          YEAR                          Branches
                          2003                          26
                          2004                          27
                          2005                          27
                          2006                          28
                          2007                          30
                          Number of Branches

        30
        29
        28
        27
        26
        25
        24
                 2003      2004     2005      2006      2007




                          Credit Management of BASIC Bank Limited                        53
The Bank’s Number of Branches increased during the year by 2 and stood at 30 branches as at 31
December 2007.


Ratio Analysis
Ratio Analysis expresses the relationship among selected items of financial statement data. A
ratio expresses the mathematical relationship between one quantity and another. The relationship
is expressed in terms of a percentage, a rate, or a simple proportion.


Loan to Deposit Liabilities
The Loan to Deposit liabilities ratio measures the percentage of the total deposit provided to
creditors as loan and advances. It is computed by dividing total loan by total deposit.


                      YEAR                         RATIO
                      2003                         82.39
                      2004                         77.37
                      2005                         69.74
                      2006                         78.89
                      2007                         69.69


                 Loan to Deposit Liabilities

  85
  80
  75
  70
  65
  60
         2003      2004       2005       2006    2007



The Loan to Deposit liabilities ratio decreased during the year by 9.20 % and stood at 69.69 % as
at 31 December 2007.


Debt-equity Ratio


                                 YEAR                       RATIO

                       Credit Management of BASIC Bank Limited                              54
2003                   6.50
                                         2004                   6.95
                                         2005                   7.92
                                         2006                   9.84
                                         2007                  10.46

                              Debt Equity Ratio

  12
  10
      8
      6
      4
      2
      0
            2003           2004            2005        2006    2007




Debt-equity ratio increased during the year by 0.62 % and stood at 10.46 % as at 31 December
2007.
Debt (Long term) to total assets ratio
The Debt to total assets ratio measures the percentage of the total assets provided by creditors. It
is computed by dividing total debt by total assets. This ratio indicates the company’s degree of
leverage.
                                    YEAR                       RATIO
                                     2003                       4.56
                                     2004                       4.32
                                     2005                       3.45
                                     2006                       2.82
                                     2007                       3.57
            Debt (Long term) to Total Assets Ratio

  5
  4
  3
  2
  1
  0
          2003      2004          2005          2006    2007



                           Credit Management of BASIC Bank Limited                            55
Debt to total assets ratio increase during the year and stood at 3.57 % as at 31 December 2007.


Classified Loan as a % of total loans
                                  YEAR                     %
                                   2003                   4.25
                                   2004                   2.70
                                   2005                   4.55
                                   2006                   3.70
                                   2007                   3.25


             Classified Loan as a % of total loans

  15


  10


   5


   0
          2003       2004       2005        2006       2007


The Bank’s performance in the area was satisfactory. The Bank’s classified loan (non-
performing loan) reduced during the year by 0.45 percent and stood at 3.25% as at 31 December
2007


Return on assets ratio (Average)
                              YEAR                         RATIO
                               2003                        1.70 %
                               2004                        0.83 %
                               2005                        1.94 %
                               2006                        1.23 %
                               2007                        1.70 %




                      Credit Management of BASIC Bank Limited                               56
Return on assets ratio (Average)

  2.5
   2
  1.5
    1
  0.5
   0
         2003        2004         2005         2006          2007



Return on assets ratio (ROA) decreased during the year by 0.47 % and stood at 1.70 % as at 31
December 2007.
Return on equity (Average)


                                YEAR                            RATIO
                                 2003                           20.90 %
                                 2004                           21.27 %
                                 2005                           17.75 %
                                 2006                           27.82 %
                                 2007                           11.70 %
           Return on equity (Average) in Year 2003 to 2007

  25
  20
  15
  10
   5
   0
         2003        2004         2005         2006          2007



Return on equity decreased during the year by 16.12 % and stood at 11.70 % as at 31 December
2007.


Capital adequacy ratio


                                YEAR                            RATIO
                                 2003                            12.57
                                 2004                            12.49

                      Credit Management of BASIC Bank Limited                           57
2005                         11.77
                                 2006                         11.98
                                 2007                         12.91


  13.5
    13                                                    12.91
  12.5        12.57      12.49
    12                                         11.98
  11.5
    11                              11.11
  10.5
    10
          2003        2004       2005       2006       2007




Capital adequacy ratio increased during the year by 0.93 % and stood at 12.91 % as at 31
December 2007.


Interest Margin Coverage
Times interest earned provide an indication of the company’s ability to meet interest payments as
they come due. It is computed by dividing income before interest expense and income taxes by
interest expense.
                                 YEAR                         RATIO
                                  2003                        210.87
                                  2004                        205.07
                                  2005                        214.56
                                  2006                        211.72
                                  2007                        176.80




                       Credit Management of BASIC Bank Limited                              58
Interest Margin Coverage

       250
       200
       150
       100
        50
         0
             2003      2004    2005    2006    2007



Interest margin coverage ratio decreased during the year by 34.92 and stood at 176.80 as at 31
December 2007.




                                         Findings
                       Credit Management of BASIC Bank Limited                           59
While working at BASIC Bank, Mirpur Branch, I have attained a newer kind of experience.
After collecting and analysis data I have got some findings regarding credit management and
others area of the banking activities. These findings are completely my personal view of point,
which are given below-


   1. The controlling officers are effective in providing necessary guidance and support to the
       branch.
   2. Branch Manager Conscious efforts to achieve the targets and knows how to motivate
       employees and how to represent the Bank well in the local community.
   3. There are 30 branches of BASIC Bank. From that BASIC bank Mirpur Branch is
       successfully operating its credit activities.
   4. The strategy and policy making of Branch Manager is effective. So in spite of intensity of
       banks, the bank has possessed its place in the competition.
   5. As the bank uses some modern technology such as: Fax, Telex, and SWIFT. So their
       service is better than most of the bank.
   6. The credit analysts have a strong background in accounting financial statement analysis,
       business law and economics along with good negotiating skills. This lessens the
       possibility of bad debt.
   7. The bank is constantly expanding and improving its performance.
   8. The loan administration of BASIC Bank Limited enables it to ensure a smooth loan
       system.
   9. Over the years the loan applications received, approved have all seen an increasing trend
       while the number of loan declined has a decreasing trend
   10. The bank does not have sufficient attention in “consumer credit”.
   11. BASIC Bank has yet not setup proper network system, which is very important to
       compete with the others in this electronic world.
   12. For credit appraisal, the bank some time depends on the client for its authentication.

                                   Recommendations


                      Credit Management of BASIC Bank Limited                                   60
I had the practical exposure in BASIC Bank Ltd. for some months, with my little experience in
the bank in comparison with vast and complex banking system, it is very difficult for me to
recommend. I have observed some shortcomings regarding operational and other aspects of their
banking. On the basis of my observation I would like to recommend the following
recommendations-
   1. The credit policy of BASIC Bank is very restrictive and defensive. As a result, its loan
       sanction procedure is somewhat complex. The loan policy and loan sanction procedure
       should be made flexible and easy.
   2. BASIC Bank, usually, does not provide overdraft without full coverage of security. As a
       result, its overdraft facility is not expanding.
   3. BASIC Bank has little attention about publicity and advertisement. As a result, most of
       the consumers are unaware about the bank. So extensive publicity and advertisement is
       required. BASIC bank can set up bill board and it can sponsor different social program to
       introduce BBL.
   4. BASIC bank holds huge reserves and fund that are not utilized. As a result, huge
       opportunity cost is incurred by BBL. So BBL should provide more loans to the profitable
       credit line.
   5. BASIC Bank is not introducing retail banking. But in recent time retail banking become
       more popular and others bank already engage with retail banking. Therefore, BASIC
       Bank should introducing the retail banking to sustain in vary commutative market.
   6. BASIC Bank analyses the commercial loan feasibility by “Credit Risk Grading Score
       Sheet”. I think this manual lacks about some important factors such as Audit Risk,
       Foreign Exchange Risk (in case of import finance), and Inherent Risk of client. So this
       factor should be included in Credit Risk Grading Score Sheet.
   7. Bank should use more automated and electronic modern equipments like ATM, debit
       card, credit card, smart card.
   8. BASIC bank training programs can encourage their trainees to seek additional education
       including computer classes, accounting, MBA programs and foreign language instruction.
   9. The Memorandum and Articles of Association of the Bank stipulate that 50 percent
       of loan able funds shall be invested in small and cottage industries sector. It is obviously
       a great problem for any commercial bank especially BASIC bank where they have no
                      Credit Management of BASIC Bank Limited                                 61
4. report
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4. report

  • 1. INTRODUCTION Now a day, education is not just limited to books and classrooms. In today’s world, education is the tool to understand the real world and apply knowledge for the betterment of the society as well as business. From education the theoretical knowledge is obtained from courses of study, which is only the half way of the subject matter. Practical knowledge has no alternative. The perfect coordination between theory and practice is of paramount importance in the context of the modern business world in order to resolve the dichotomy between these two areas. Therefore, an opportunity is offered by Department of Business Administration, University of Development Alternative, for its potential business graduates to get Four months practical experience, which is known, is as “Internship Program”. For the competition of this internship program, the author of the study was placed in a bank namely, “BASIC Bank Limited”. Internship Program brings a student closer to the real life situation and thereby helps to launch a career with some prior experience. This paper is entitled “Credit Management of BASIC Bank Limited” originated from the fulfillment of the internship program. For the internship program, each student is attached with an organization. My internship was at BASIC Bank Ltd, Mirpur Branch, Dhaka. During my internship, I had to prepare a report under the supervision of Mr. Siddique Hayat Khan, Senior Lecturer, University of Development Alternative. Background of the Report Credit Management of BASIC Bank Limited 1
  • 2. Banking sector is spending its hand in different financial event every day. At the same time the banking process is becoming faster, easier and the banking arena is becoming wider. As the demand for better service increase day by day, they are coming with different innovative ideas & product. In order to survive in the competitive field of the banking sector, all banking organization are looking for better service opportunities to provide their fellow clients. As a result, it has become essential for every person to have some idea on the bank and banking procedure. This report is a practical requirement of my BBA program, and is submitted after completion of the three months Internship program in the BASIC Bank to the internship supervisor Mr. Siddique Hayat Khan, Senior Lecturer, University of Development Alternative. The internship supervisor authorized me to submit the report of "Credit Management of BASIC Bank Ltd". Justification of the Report There are three types of schedule commercial banks are in operation in our economy. They are Nationalized Commercial Banks, Local Private Commercial Banks and Foreign Private Commercial Banks. BASIC Bank has discovered a new horizon in the field of banking area, which offers different General Banking, Investments and Foreign Exchange banking system focusing the small industry in Bangladesh. So I have decided to study on the topic “Credit Management of Basic Bank Limited”. Because the Internship program of the university is an integral part of the BBA program. So it is obligatory to undertake such task by the students who desirous to complete and successfully end-up their BBA degree. This also provides an opportunity to the students to minimize the gap between theoretical and practical knowledge. During the internship program the teachers of the department are attached to actively and constantly guide the students. Students are required to work on a specific topic based on their theoretical and practical knowledge acquired during the period of the internship program and then submit it to the teacher. That is why I have prepared this report. Scope of the Study Credit Management of BASIC Bank Limited 2
  • 3. The study has many dimensions and covers a broad spectrum. The subject matter of the study is to analysis the overall credit handled by the “BASIC Bank Ltd.” such as short term credit, long term credit and Micro credit.” If a larger time period was covered then a more comprehensive understanding of the study would’ve been possible. My honorable supervisor and the authority of BASIC Bank help me to do a more feasible report. The study focuses mainly on the credit policy rather than all other credit schemes. In so doing, credit evaluation criteria along with the credit administration and other related aspects are covered in the study. In order to gain an insight into the progress of the bank the growth of the bank since introduction has already been assessed. The loan products applicants have been segmented and analyzed based on the secondary data provided which could’ve been conducted on an even broader spectrum. Inclusion of various other topics would have also been helpful. Objective of the Report Credit Management of BASIC Bank Limited 3
  • 4. The main objective of the study are to evaluate the credit management of BASIC Bank Limited and to have an overall idea on how it operates and what functions it does, and prepare a report on it. Besides this main objective there are some specific objectives. General Objective: The General Objective is to prepare & submit a report on the topic “Credit Management of BASIC Bank Ltd ". Project objectives: • To analysis the Lending procedures maintained by the BASIC Bank Ltd. • To observe principal Lending activities of BASIC Bank Ltd. • To evaluate Lending performance of BASIC Bank Ltd. • To understand the project evaluation technique of BASIC Bank Ltd. • To appraise the actual Recovery position of BASIC Bank Ltd. • To identify problems in credit operations of BASIC Bank Ltd. • To measure the actual position in classified Loan and provisions maintained by BASIC Bank Ltd. Methodology of the Study Credit Management of BASIC Bank Limited 4
  • 5. The following methodology has been followed to come to a successful conclusion. To successfully finish the project certain methodology has been followed. These are: • Sources of Information & Data In order to make the Report more meaningful and presentable, two sources of data and information have been used widely. Both primary and secondary data sources were used to generate the report ♣ The “Primary Sources” are as follows – ♦ Informal conversation with the course teacher and bankers. ♦ Observing various organizational procedures. ♦ Relevant file study as provided by the officers concerned. ♦ Unpublished information through interviews ♣ The “Secondary Sources” of data and information are – ♦ Published article and manuals ♦ Periodicals published by Bangladesh Bank. ♦ Various books, articles, compilations etc. regarding general banking functions, foreign exchange operations and credit policies. ♦ From newspapers and internet • Data Collection Procedure The study has been primarily based upon information extracted from official documents. Interviews with the managers and officers of the credit division were also being conducted. On the other hand, secondary sources (WEB Site) were used to collect data regarding the bank and its practice of online banking since its inception and publications and different kinds of papers, annual reports, borrower’s database etc are the major secondary sources. • Tools use for Analysis Credit Management of BASIC Bank Limited 5
  • 6. A critical analysis of the data has been made through the bar and line graph over the last few years. This will enable me to visualize the trend of the variable of interest over time. Indicators of bank performance have also been computed thorough ratio analysis. • Sample Size All the Branches of BASIC Bank located in everywhere in Bangladesh has been taken into consideration as population. Special focus is given on Mirpur Branch where I have completed my internship. Limitation of the Report Credit Management of BASIC Bank Limited 6
  • 7. In all respect some limitation and weakness remain within which I failed to escape by any means. These are follows:  Limitation of time: It was one of the main constraints that hindered to cover all aspects of the study.  Lack of Secondary data: The annual report was the main secondary Information source of information that was not enough to complete the report and private the reader a clear idea about the bank.  Confidentiality of data: Confidentiality of data was another important barrier that was faced during the conduct of this study. Every organization has their own secrecy that is not revealed to others. While collecting data on BASIC Bank Ltd.'s strategic plan, the personnel did not disclose enough information for the sake of confidentiality of the organization.  Lack of comprehension of the respondents: Lack of comprehension of the respondents was the major problem that created much confusion regarding verification of conceptual question Background of BASIC Bank limited Credit Management of BASIC Bank Limited 7
  • 8. BASIC Bank Limited (Bangladesh Small Industries and Commerce Bank Limited) is a state- owned scheduled bank. The name of the bank is indicative of its nature. It has a unique blend of development and commercial banking functions and offers full range of banking services to its customers and clients. Fifty percent of its loan able funds require to be invested in small and cottage industries sector. BASIC Bank Limited was established as a banking company under the Companies Act 1913 on the 2nd of August, 1988, started its operations from the 21st of January, 1989. It is governed by the Banking Companies Act 1991. At the beginning, the name of the bank was “Bank of Small Industries and Commerce Bangladesh Limited” that name was changed in 2001 and converted to “Bangladesh Small Industries and Commerce Bank Limited” The Bank was established as the policy makers of the country felt the urgency for a bank in the private sector for financing Small Scale Industries (SSIs). At the outset, the Bank started as a joint venture enterprise of the BCC Foundation with 70 percent shares and the Government of Bangladesh with the remaining 30 percent shares. The BCC Foundation being nonfunctional following the closure of the BCCI, the Government of Bangladesh took over 100 percent ownership of the bank on 4th June 1992. Thus the Bank is state-owned. However, the Bank is not nationalized; it operates like a private bank as before. Being one of the soundest banks in Bangladesh, BASIC Bank Limited is unique in its objectives. It is a blend of development and commercial banks. The Memorandum and Articles of Association of the Bank stipulate that 50 percent of loan able funds shall be invested in small and cottage industries sector. Vision Making the contribution to the national economy Credit Management of BASIC Bank Limited 8
  • 9. Mission ♣ High quality financial services ♣ Fast customer service ♣ Sustainable growth strategy ♣ Follow ethical standards in business ♣ Innovative banking at a competitive price ♣ Attract and retain quality human resource ♣ Commitment to Corporate Social Responsibility Goals The Bank is unique in its objectives and functions in many ways. As per the Memorandum of Association (MOA) and Articles of Association (AOA), 50 percent of BASIC’s loan-able funds are required to be invested in small and medium scale industries sector. Accordingly, it has set following goals: ♣ To utilize funds for profitable purposes in various fields with special emphasis on SSIs. ♣ Identification of profitable areas of investment and to undertake project promotion accordingly. ♣ To search for newer avenues for investment and develop new products to suit such needs. ♣ To establish linkage with Micro Finance Institutes (MFIs). ♣ To cooperate and collaborate with institutions which are responsible for promoting and aiding SSI sector. Functions of the Bank The Banks offers the following services to its clients: Credit Management of BASIC Bank Limited 9
  • 10. ♣ Extends financial & technical support to industries especially to Small and Medium Scale Industries. ♣ Gives full-fledged commercial banking service including collection of deposit, short-term trade finance, and working capital finance in processing and manufacturing units ♣ Finances and facilitates international trade (export/ import). ♣ Provides micro credit to the urban poor through association with Non- Government Organizations (NGOs) with a view to facilitating access for the urban poor to the formal financial market. ♣ Carries out general banking dfacilitiesi rlike t Savings Account, Current Account and B o a r o f D e c o rs remittance. M a n a g in g D i r e c t o r G e n e ra l M a n a g e r D e p u ty G e n e ra l M a n a g e r A s s i s ta n t G e n e ra l M a n a g e r M a n a g e r/ S y s te m A n a ly s t D e p u ty M a n a g e r/ P ro g r a m m e r A s s i s ta n t M a n a g e r / A s s i a ta n t P r o g ra m m e r O f f ic e r / O f f i c e r ( C a s h , C o m p u te r ) A s s i s t a n t O f f ic e r , G r a d e - 1 / S te n o g r a p h e r Organograms ofi sBASICO Bank eLtd G r a d e - I I / C a s h , C o m p u t e r , R e c e p t i o n A s ta n t f fic r, To achieve its organizational goals, the Bank conducts its operations in accordance with the C a s h i e r , R e c e p ti o n is t, C o m p u te r O p e r a t o r major policy guidelines laid down by the Board of Directors, the highest policy making body. The management looks after the day-to-day operation of the Bank. Organogram is given bellow: D r i v e r / E le c tr i c ia n / C a r e t a k e r Credit Management of m e d G Bank dLimited A r BASIC u a r 10 M es s e n g e r/ G u a rd -c u m -M e ss en g e r
  • 11. Management System of BASIC Bank Ltd The Board of Directors, the highest policy making body, has laid down major policy guidelines in line with the organizational goals. The management looks after the day-to-day operation of the Bank. Business Network of BBL Credit Management of BASIC Bank Limited 11
  • 12. A great deal of investment for developing the physical resource base of the Bank has been made. BASIC Bank has its presence in all the major industrial and commercial centers of Bangladesh in order to cater to the need of industry and trade. At the end of 2007, there were thirty conveniently located branches throughout Bangladesh– eleven branches in the capital city of Dhaka, seven in Chittagong and one each in Narayanganj, Narsingdi, Rahshahi, Saidpur, Bogra, Khulna, Jessore, Sylhet, Moulvibazar, Comilla, Barisal and Sirajganj. Besides these, the bank has three bill collection booths at Ramna , Sher-e-Bangla Nagar and Gulshan exchange Office of BTTB, Dhaka. A Foreign Exchange booth was opened at Osmani Int’l Airport, Sylhet in April ’05 for mobilizing foreign exchange. This is one of the areas where BASIC Bank is relatively lagging behind. Functional Division/Department of BASIC Bank Ltd All policy formulations and subsequent executions are done in the Head Office. It comprises of nine major divisions namely Corporate Banking Division, Credit Division, Consumer Banking Division, Trade Services Division, International Division, Finance and Accounts Division, Human Resources Division, Information Technology Division, and Audit and Compliance Division. Besides these main divisions, there is also an Administration Division, which looks after the Bank’s day–to-day operation. Credit Management of BASIC Bank Limited 12
  • 13. Financial Highlights of BASIC Bank Ltd Taka in Million Particulars 2003 2004 2005 2006 2007 Authorized Capital 2000 20000 20000 20000 20000 Paid up Capital 450.00 675.00 810.00 945.00 1247.00 Reserve and Surplus 799.29 816.25 916.14 1294.00 1349.16 Shareholders’ Equity 1249.29 1491.23 1726.14 2239.00 2596.58 Total Assets 14766.32 19436.53 27136.37 29417.09 38773.91 Deposit 11266.54 15509.18 22325.58 24084.65 31947.98 Loan and Advance 9282.20 12000.15 15339.35 19000.00 22263.35 Placement & 4361.93 6098.51 10236.82 5212.23 13560.92 Investment Gross Income 1558.52 1768.85 2228.21 2870.32 3549.51 Gross Expenditure 1004.85 1241.63 1599.77 1858.69 2741.37 Profit before tax 553.67 527.22 628.44 1011.62 808.14 Profit after tax 236.39 281.48 285.49 554.17 282.96 Import Business 9882.80 12507.80 14094.96 17804.27 21266.57 Export Business 6933.90 7908.00 11097.23 15463.74 16794.96 Introduction The role of credit is imperative in a financial institution. These credit schemes serve as the major source of revenue generation for the bank and as such needs to be handled with a lot of care. Successful loan application will have positive impact in attaining corporate mission and vision and ultimately to capitalize the wealth maximization objectives of the corporation. Credit The word credit comes from the Latin word “Credo” meaning “I believe”. It is a lender’s trust in a person’s/ firm’s/ or company’s ability or potential ability and intention to repay. In other words, credit is the ability to command goods or services of another in return for promise to pay such goods or services at some specified time in the future. For a Bank, it is the main source of profit and on the other hand, the wrong use of credit would bring disaster not only for the bank but also for the economy as a whole. Credit Management of BASIC Bank Limited 13
  • 14. Credit management Credit management is mainly concerned with the credit disbursement and recovery in order to strength credit management and recovery position of the loans/advances by a bank it has been decided by bank to follow some tools and technique for credit appraisal. With the use of such tools bank credit management has shown their efficiency. Each bank their own credit policy which generally formulated on the basis of prevailing countries Socio economic condition, political & other related aspects from time to time and as per guideline of central Bank. Common Types of Credit by Commercial Banks • Term Loan ♣ Short Term Industrial Loan, Mid Term Industrial Loan and Long Term Industrial Loan. ♣ House Building Loan (Commercial) ♣ Loan against Fixed Deposit Receipt/Eligible Financial Instrument • Continuous Credit (Advances) ♣ Overdrafts  SOD against easily en-cashable securities (financial obligations) such as FDR, Bond, and Shares etc. as per rules & regulation in force.  SOD against Work Orders (as working capital Finance) ♣ Cash Credit  Cash Credit (Hypothecation)  Cash Credit (Pledge) • Demand Loan ♣ LIM (Loan against imported merchandise) ♣ LTR (Loan against Trust receipt) ♣ EDF (Export Development Fund) ♣ Packing Cash Credit (PCC) I Export Cash Credit (ECC) ♣ Cash Incentive & Advance against Incentive Credit Management of BASIC Bank Limited 14
  • 15. Other Loans ♣ Loan General ♣ Education Credit Scheme ♣ Multipurpose Loan ♣ Consumers Credit Scheme ♣ Real estate loans ♣ Financial institution loans ♣ Agricultural loans ♣ Leasing finance ♣ International trade finance ♣ Miscellaneous loans • Analysis of borrower creditworthiness Borrower creditworthiness can be determined by analysis of 6 Cs which given below: ♣ Character The first section queries about the applicants’ general biographical information. ♣ Capacity The second portion of the application form is about the business/ service information of the applicant. Here the name of the company/office is required. If relationship with current employer is less than two years then previous employers name must also be mentioned. ♣ Cash This portion enquires about the estimated cost of purchase and tenure of the loan. This section analyzes the justification of the loan amount to the purchase cost. ♣ Collection This section asks whether the application will be 100% secured with the hypothecation over purchased asset and about the security ratio and the applicable interest rate. ♣ Condition Credit Management of BASIC Bank Limited 15
  • 16. Understanding the business and economic conditions can and will change after the loan is made. ♣ Control Conditions refer to the economic policies and procedures that may affect the nature of business of the applicant and may have future influence on the repayment behavior. And control refers to the degree to which the bank can check the customer in case of defaults. • Project appraisal criteria The following analyses are important tools to the credit manager to project appraisal: ♣ Technical appraisal ♣ Marketing appraisal ♣ Financial appraisal ♣ Economic appraisal ♣ Managerial appraisal ♣ Break-even Analysis ♣ Network Analysis • Common Documentation of the Loan of commercial Bank Documentation is obtaining such agreement where all the terms and condition and securities are written and signed by the borrower. It specifies rights and liabilities of both the banker and the borrower. In documentation each type of advances requires a different set of documents. It also differs with the nature of securities. The documents should be stamped according to the stamp Act. There are no hard and fast rules of documentation and it varies from bank to bank. Generally, the documents are taken in the case of a secured advance by a commercial bank ♣ Demand promissory note: Here the borrower promises to pay the loan as and when demand by bank to repay the loan. ♣ Letter of arrangement. ♣ Letter of continuity. ♣ Letter of hypothecation of goods and capital machinery. ♣ Stock report: This report is used for OD and CC. In this report, information about the quality and quantity of goods hypothecated is furnished. ♣ Memorandum of deposit of title deed of property duly signed by the owners of the property with resolution of Board of Directors of the company owning the landed. Credit Management of BASIC Bank Limited 16
  • 17. ♣ Personal guarantee of the owners of the property. ♣ Guarantee of all the directors of the company. ♣ Resolution of the board of directors to borrow fund to execute documents and completes other formalities ♣ Form no. XVII/XIX for filling charges with the register of joint stock companies under relevant section. ♣ Letter of Revival ♣ Letter of lien for advance against FDR. • Modes of Charging Security use by commercial Bank A wide range of securities is offered to banks as coverage for loan. In order to make the securities available to banker, in case of default of customer, a charge should be created on the security. Creating charge means making it available as a cover for advance. The following modes of charging securities are applied in the Basic Bank Limited. ♣ Lien A lien is right of banker to hold the debtor’s property until the debt is discharged. Bank generally retains the assets in his own custody but sometimes these goods are in the hands of third party with lien marked. When it is in the hand of third party, the third party cannot discharge it without the permission of bank. Lien gives banker the right to retain the property not the right to sell. Permission from the appropriate court is necessary. Lien can be made on moveable goods only such as raw materials, finished goods, shares debentures etc. ♣ Pledge Pledge is also like lien but here bank enjoys more right. Bank can sell the property without the intervention of any court, in case of default on loan, But for such selling proper notice must be given to the debtor. To create pledge, physical transfer of goods to the bank is must. ♣ Hypothecation Credit Management of BASIC Bank Limited 17
  • 18. In this charge creation method physically the goods remained in the hand of debtor. But documents of title to goods are handed over to the banker. This method is also called equitable charge. Since the goods are in the hand of the borrower, bank inspects the goods regularly to judge it s quality and quantity for the maximum safety of loan. ♣ Mortgage Mortgage is transfer of interest in specific immovable property. Mortgage is created on the immovable property like land, building, plant etc. Most common type of mortgage is legal mortgage in which ownership is transferred to the bank by registration of the mortgage deed. Another method called equitable mortgage is also used in bank for creation of charge. Here mere deposit of title to goods is sufficient for creation of charge. Registration is not required. In both the cases, the mortgage property is retained in the hank of borrower. ♣ Trust Receipt Generally goods imported or bought by bank's financial assistance are held by bank as security. Bank may release this lien / pledge these goods against trust receipt. This means that the borrower holds goods in trust of the bank; trust receipt arrangement is needed when the borrower is going to sell these goods or process it further but borrower has no sufficient fund to pay off the bank loan. Here proceeds from any part of these goods are deposited to this bank. ♣ Advance against Work-Order Advances can be made to a client to perform work order. The following points are to be taken into consideration. The client’s management capability, equity strength, nature of scheduled work and feasibility study should be judiciously made to arrive at logical decision. If there is a provision for running bills for the work, appropriate amount to be deducted from each bill to ensure complete adjustment of the liability within the payment period of the final bill besides assigning bills receivable, additional collateral security may be insisted upon. Disbursement should be made only after completion of documentation formalities and fulfillment of arrangements by the client to undertake the contract. The progress of work under contract is reviewed periodically. ♣ Advance against Approved Shares Credit Management of BASIC Bank Limited 18
  • 19. Credit facilities to extend against shares will be called “Investment Scheme against Shares”. Advance may be allowed against shares of companies listed with the Stock Exchange Ltd. Subject to margin or may other restrictions imposed by Bangladesh Bank/Head Office of the bank from time to time. Value of shares & margin should be worked out as per guidelines issued from time to time by Bangladesh Bank / Head Office of the bank. ♣ Advance against Fixed Deposit Receipts Advance against Fixed Deposit Receipt will be subject to credit Restrictions imposed from time to time by Head Office / Bangladesh Bank. Scrutinize the Fixed Deposit Receipts. Regulation of Lending It is the last step in credit policy and procedure framework of BBL. Credit monitoring and review is very important, because it ensures proper utilities and repayment of Bank fund. Credit monitoring and review feature of BBL is concerned was assessing the quality of different type of loan. ♣ Assessing Bank’s Loan Portfolio In order to diversify loan portfolio, every bank engaged itself in investment operations through special schemes introduced during the years. ♣ Loan Classification Norms ♦ Substandard Loans The main criteria for a substandard advance are that despite these technicalities or irregularities no loss is expected to be arise for the bank. These accounts will require close supervision by management to ensure that the situation does not deteriorate further. ♦ Doubtful Loans Credit Management of BASIC Bank Limited 19
  • 20. This classification contains where doubt exists on the full recovery of the loan and advance along with a loss is anticipated but cannot be quantifiable at this stage. Moreover if the state of the loan accounts falls under the following criterion can be declared as doubtful loan and advance. ♦ Bad or Loss Loans A particular loan and advance fall in this class when it seems that this loan and advance is not collectable or worthless even after all the security has been exhausted. In the following table the criteria to be fulfilled to fall in this category are summarized: ♣ Provision System ♦ Specific Provision: Head office credit division prepares a list of credit accounts, which are considered to be totally or partially be unrecoverable & keeps a provision against the outstanding loans. ♦ Rate of Provisioning Banks in the time of loan provisioning to get the real picture of the income mainly follow the Bangladesh Bank guideline. Credit Management of BASIC Bank Limited 20
  • 21. Introduction: The word credit comes from the Latin word “Credo” meaning “I believe”. It is a lender’s trust in a person’s/ firm’s/ or company’s ability or potential ability and intention to repay. In other words, credit is the ability to command goods or services of another in return for promise to pay such goods or services at some specified time in the future. For a Bank, it is the main source of profit and on the other hand, the wrong use of credit would bring disaster not only for the bank but also for the economy as a whole. The objective of the credit management is to maximize the performing asset and the minimization of the non-performing asset as well as ensuring the optimal point of loan and advance and their efficient management. Credit management is a dynamic field where a certain standard of long-range planning is needed to allocate the fund in diverse field and to minimize the risk and maximizing the return on the invested fund. Continuous supervision, monitoring and follow-up are highly required for ensuring the timely repayment and minimizing the default. Actually the credit portfolio is not only constituted the bank’s asset structure but also a vital factor of the bank’s success. The overall success in credit management depends on the banks credit policy, portfolio of credit, monitoring, supervision and follow-up of the loan and advance. Therefore, while analyzing the credit management of BASIC Bank Ltd, it is required to analyze its credit policy, credit procedure and quality of credit portfolio. 4.2 Credit Policy of BASIC Bank Limited Credit Management of BASIC Bank Limited 21
  • 22. The credit policy of any banking institution is a combination of certain accepted time tested standards, and some other dynamic factors determined by the realities of varying and changing situations in the market place. Credit policy lays down the basic principles and broad parameters of the lending operations. The key is to a sound, healthy and profitable credit operation, however, lies in the quality of judgment and sense of proportion of the officers making lending decisions, and their knowledge of the borrowers and the market place. 4.3 Credit Principles In the feature, credit principles include the general guidelines of providing credit by branch manager or credit officer. In BASIC Bank Limited they follow the following guideline while giving loan and advance to the client. ♣ Credit advancement shall focus on the development and enhancement of customer relationship. ♣ All credit extension must comply with the requirements of Bank’s Memorandum and Article of Association, Banking Company’s Act, Bangladesh Bank’s instructions, other rules and regulation as amended from time to time. ♣ Loans and advances shall normally be financed from customer’s deposit and not out of temporary funds or borrowing from other banks. ♣ The bank shall provide suitable credit services for the markets in which it operates. ♣ It should be provided to those customers who can make best use of them. ♣ The conduct and administration of the loan portfolio should contribute with in defined risk limitation for achievement of profitable growth and superior return on bank capital. ♣ Interest rate of various lending categories will depend on the level of risk and types of security offered. Credit Management of BASIC Bank Limited 22
  • 23. Types of Credit offered by BASIC Bank Ltd A Bank is nothing but a financial intermediary and it takes deposit from surplus economic units and deploys the fund to deficit economic units. So, the more recoverable credit is deployed the more profit is gained. In fact this credit deployment process is run under Loans & Advances department in branch and Head Office level. Overdraft (OD) It is a continuous advance facility. By this agreement, the banker allows his customer to overdraft his current account up to his credit limits sanctioned by the bank. The interest is charged on the amount, which he withdraws, not on the sanctioned amount. OD facilities are of two types. Secured Overdraft (SOD): Branch sanctions SOD against different securities like FDR, Sanchaypatras and Work Orders. Temporary Overdraft (TOD): It is given to the valued customers only. It is not that much secured. Usually it forwards without any security or sometimes exercise lien against the instrument, deposited in the bank. It is given by the branch manager discretionary power. Though it is given, but it never desirable. The processes of extending SOD are as follows – 1. The party must have a current A/C with the branch 2. If the ownership of the firm is proprietorship, then a trade license must be submitted and in case of a limited company, all the documents required to open a current A/C, should be submitted. The financial statements of the concerned firm should also be submitted. 3. The party must maintain a good transaction with the branch and have a good turnover rate. 4. The party will apply to the officer in charge of credit department of the branch for SOD arrangement Credit Management of BASIC Bank Limited 23
  • 24. 5. The concerned officer of the branch will give him a Credit Application Form and the party will have to fill up this form. In this form he discloses all the information about his concern, purpose of the loan, description of security, etc. 6. The concerned officer will prepare a ‘Credit Line Proposal’, where he writes about the business concern, details of proprietors/directors of the concern, management structure, the existing credit facilities, the particulars about the facilities that asked for – such as margin limit, date of expiry, details of security, and any other relevant information. Then the proposal is sent to the Head Office, General Advances Division for approval. 7. The responsible Department of the General Advances Division will appraise the proposal and if it seems to a viable then the loan will be sanctioned. 8. After the loan is sanctioned, the branch will issue two copies of a sanction advice, where all the terms and conditions set by the bank is mentioned. The borrower is advised to write, “Accepted” on the original copy if he is satisfied with the terms and conditions of the bank and retain the duplicate one as record. Cash Credit (CC) By this arrangement, a banker allows his customer to borrow money up to a certain limit. CC is a favorite mode of borrowing by traders, industrialists, etc. for meeting their working capital requirements. It is operated like an overdraft account. Depending on the needs of the business, the borrower can draw on his cash credit account at different time. Similarly, the liability can be adjusted at any time. The Bank charges interest on the daily balance of the account. Based on the creation of charge on securities, the bank allows are two forms of cash credit. Hypothecation It is cash credit facility against hypothecation. Hypothecation is a legal obligation of the borrower to the bank where both title and possession of goods remain with the borrower. The banker has only equitable charge on stocks, which practically means nothing. So, Cash Credit (Hypothecation) facility is allowed against sufficient collateral security like registered mortgage of land and building and personal guarantee of Directors. Pledge Credit Management of BASIC Bank Limited 24
  • 25. It is cash credit facility against pledge. Pledge is the bailment of goods as security for payment of a debt or performance of a promise. In case of pledged goods, the bank acquires the possession of the goods or a right to hold goods until the repayment for credit with a special right to sell after due notice to the borrower in the event of non-repayment. The bank usually does not allow this type of credit facility these days. The processes of opening a CC a/c are as follows– 1. The interested party must have a current A/C and good transaction with the branch; 2. Applies for CC pledge or hypothecation arrangement; 3. Fills up the ‘Credit Application Form’ as provided by the respective officer; 4. The concerned officer prepares a ‘Credit Line Proposal’ (CLP) detailing all relevant information; 5. Sends the CLP to the Head Office, General Advances Division for necessary action; 6. Head Office, General Advances Division examines the proposal and if finds it viable then sanctions it and sends it to the branch; 7. The branch issues two copies of ‘Sanction Advice’, one for its own record and the other for the party to keep. After getting the cash credit arrangement, the banker will issue a claque book for withdrawing cash from the account. Whenever the CC account holder wants to withdraw cash from the account, the cash officer will scrutinize the amount of cherub in order to make sure that the total drawing does not exceed the sanctioned limit. Term Loan BASIC bank is advancing both short and medium term credit to the commercial sector on the basis of their capital structure, constitution and liquidity consideration. Interest rate is 12% for SSI and 13% for MSI. It is given against land and building along with machinery, personal guarantee of Directors and hypothecation of raw materials. Loan General Credit Management of BASIC Bank Limited 25
  • 26. This type of loan is usually given against work orders. BASIC Bank extends credit facility to perform a wide range of work orders of different government, autonomous and private organizations. The Bank charges 12.00% interest against Loan General. Staff Loan Mirpur branch provides advances to the staff for purchasing house building, Sanchaypatras, and meeting up certain requirements like family medical, personal medical, wedding purposes. Bank provides this facility under installments. Loan able amount varies on the basis of purpose. Bank Guarantee BASIC Bank offers three types of guarantees; these are Tender or Bid Bond, Performance Guarantee and Advanced Payment Guarantee. Tender or Bid Bond Guarantee Tender or Bid Bond Guarantee assures the employer/ beneficiary on behalf of the tendered, that the tendered shall uphold the conditions of his tender during the period of the offer as binding and that he /she will also sign the contract in the event of the order being granted. The Bank charges 0.50% per quarter as commission of the guarantee. Performance Guarantee A Performance Guarantee is a guarantee issued by the Bank on behalf of the contractor/ supplier to the beneficiary/ employer that the contractor would fulfill all the terms and conditions of the contract. In case of failure of the contractor/ supplier to perform the work order or to supply the goods or to fulfill in any condition of the contract, the bank is obliged to pay the sum of the guarantee to the beneficiary on behalf of the contractor. A performance guarantee expires on completion of the delivery or the performance. The Bank charges 0.50% per quarter as commission of the guarantee. Credit Management of BASIC Bank Limited 26
  • 27. Advanced Payment Guarantee (APG) The Bank gives Advanced Payment Guarantee (APG) on behalf of the contractor/ supplier when the employer makes advance payment to the contractor/ supplier. The guarantee stipulates that the contractor/ supplier will perform the contract and fulfill all the terms and conditions. The contractor/ suppliers are required to submit the guarantee before the employer makes any payment in connection with the work order. The Bank charges 0.50% per quarter as commission of the guarantee. Foreign Trade Credit BASIC Bank Ltd provides various facilities related to L/C and post import finance like loan against imported merchandise (LIM) and loan against trust receipt (LTR) to the importers and back to back L/C and pre-shipment finance facilities like export credit, packing credit and foreign bills purchase (FBP) to exporters. So far, the Bank has established correspondence relationship with 11 foreign banks in order to facilitate foreign trade... Post import Credit facility The Bank provides different form of post-import facility to the customers like LIM (Loan against Imported Merchandise), LTR (Loan against Trust Receipt) etc. Export Credit facility Different types of export credit facilities are available in BASIC Bank, like Export Credit, Packing Credit etc. • Credit Evaluation Principles Some principles or standards of lending are maintained in approving loans in order to keep credit risk to a minimum level as well as for successful banking business. The main principles of lending are given below: Liquidity Credit Management of BASIC Bank Limited 27
  • 28. Liquidity means the availability of Bank funds on short notice. The liquidity of an advance means it repayment on demand on due date or after a short notice. Therefore, the banks must have to maintain sufficient liquidity to repay its depositors and trade off between the liquidity and profitability is must. Safety Safety means the assurance of repayment of distributed loans. Bank is in business to make money but safety should never be sacrificed for profitability, To ensure the safety of loan. The borrower should be chosen carefully. He should be a person of good character & capacity as well as bank must have to maintain eligible number of security from borrower. Profitability Banking is a business aiming at earning a good profit. The difference between the interest received on advances and the interest paid on deposit constitutes a major portion of the bank income, besides, foreign exchange business is also highly remunerative. The bank will not enter into a transaction unless a fair return from it is assured. Intently Banks sanction loans for productive purpose. No advances will be made by bank for unproductive purposes though the borrower may be free from all risks. Security The security offered for an advance is an insurance to fall bank upon incases of need. Security serves as a safety value for an unexpected emergency. Since risk factors are involved, security coverage has to be taken before a lending. National interest Banking industry has significant role to play in the economic development of a country. The bank would lend if the purpose of the advances can contribute more to the overall economic development of the country. Credit Management of BASIC Bank Limited 28
  • 29. General procedure for Loans and Advances The following procedure is applicable for giving loans to the customer. This are- Credit Management of BASIC Bank Limited 29
  • 30. First Information Sheet (FIS) First Information Sheet (FIS) is the prescribed form provided by the respective branch that contains basic information of the borrower. It contains following particulars. 1. Name of the concern with its factory location, Office address and Tel No. 2. Name of the main sponsors with their educational qualification. 3. Business experience of the sponsors, details of past and present business, its achievement and failures, name of all the concerns wherein the sponsors have involvement. 4. Income tax registration no. with the amount of tax paid for the last three years. 5. Details of unencumbered assets (movable & immovable) personally owned by the sponsors. 6. Details of liabilities with other banks and financial institutions including securities held there against. 7. Purpose of loan sought from BASIC Bank 8. Estimated cost of the project & means of finance. Application for Credit Line After receiving the first information sheet from the borrower Bank official verifies all the information carefully. He also checks the account maintains by the borrower with the Bank. If the official becomes satisfied then he gives application for credit line form to the prospective borrower. The Application for Credit Lines Contain the following particulars: 1. Name, address, telephone, telex no. & cable address. 2. Date & place established/ incorporated status / constitution. 3. Names of major shareholders (in excess of 5%). State relationship between shareholders. 4. Names and net worth of directors/partners/owners with background & relationship with each other (Net worth statement of each person to be attached as per format). 5. Capital structure & how the capital is deployed in business. Credit Management of BASIC Bank Limited 30
  • 31. 6. Details of properties/assets of the applicant, with valuation against each type of property/assets and details of charges against them. 7. Names and addresses of subsidiaries/affiliates/allied concerns, stating relationship with applicant, nature of business and borrowings from banks against each (including BCCI) 8. Nature & details of business. 9. Latest audited/ un-audited balance sheet and profit & loss statement attached will be submitted by: 10. Management structure (Including their experience and qualification). 11. Names & address of other bankers, sanctioned facilities & liabilities outstanding with details of securities there-against. 12. Type, extent and period of credit facilities required. 13. Purpose of facility, repayment arrangement (with dates and amount), sources of repayment; 14. Details of securities offered & any other relevant information. Collecting CIB Report from Bangladesh Bank After receiving the application for credit line, BASIC Bank sends a letter to Bangladesh Bank for obtaining a report from there. This report is called CIB (Credit Information Bureau) report. Basically branch seeks this report from the head office for all kinds of loans. The purpose of this report is to being informed that whether the borrower has taken loan from any other bank; if 'yes', then whether the party has any overdue amount or not. Making Credit Line Proposal (CLP) If the officer thinks that the project is feasible then he will prepare a Proposal. BASIC Bank prepares the proposal in a specific from called credit line proposal. It contains following relevant information: 1. Borrower; 2. Date established, constitution; 3. Main sponsor/ director with background; 4. Capital structure, address; 5. Account opening date, introduced by, type of business, particulars of previous sanctions; 6. Existing vis-à-vis proposed credit limits; Credit Management of BASIC Bank Limited 31
  • 32. 7. Particulars of proposed/additional facilities; 8. Security (Existing & Proposed/ Additional); 9. Movement of accounts; 10. Components on the conduct of the account; 11. Details of deposit, liabilities of allied concerns, liabilities with other banks; 12. CIB report; 13. Stock position (Pls. Provide St. report); 14. Rated capacity of the project(Item wise); 15. Production/purchase during the period; 16. Sales during the period; 17. Business received for the period (Last three years); 18. Earning received for the period; 19. Associated lending/business risk (s); After fulfilling the previous particulars, the officer places the CLP to the BCC (Branch Credit Committee). BCC is then finding out the right borrower by considering the following 5 C’s. These are character, capital, capacity, collateral, condition (economic). Selection of right borrower The borrower has to be creditworthy and competent enough to run the proposed industry. Following are the considerations- ♣ Preference given for educated / knowledgeable sponsors, who know about their business concern, have technically know-how and expertise in the field of proposed industry; ♣ Who have own land and building for running the project; ♣ Client with innovative ideas; ♣ Client must have net worth more than 2.5 times of the equity required for investment in the project; ♣ Who have good dealings with the bankers /outside parties and has social contacts and standings; Credit Management of BASIC Bank Limited 32
  • 33. ♣ Have an a/c with BASIC Bank Mirpur Branch; After approving the proposal by BCC, branch then sends the CLP to the respective division in Head Office. In Head Office there are two divisions of credit department. One is Industrial Credit Division (ICD) and another is Commercial Credit Division. After receiving the CLP with application for credit line, resolution copy made in the special meeting of the BCC, branch investigation report on borrowers real estate, statement of stock and bank statement (statement of account), the respective divisions then divide the loan proposals into SSI (Small-scale industries) and MSI (Medium scale industries) according to the limit. For SSI the limit is up to 10 crore and for MSI it is 10 crore and above. Then the respective officer goes for project appraisal. Project Appraisal An appraisal is a systematic exercise to establish that the proposed project is a viable preposition. The appraising officer checks the various details submitted by the promoter in first information sheet, application for credit line and CLP. BASIC Bank considers the following aspects in appraising a proposal: Technical Appraisal Technical appraisal report is prepared by an engineer of the appraisal section to see whether the project is sound with regard to every engineering and technological consideration, including product specification, product process, size, internal balance, suitability and availability of physical facilities, designs and layouts of equipment and building etc. The basic aspects of technical appraisal are: ♣ Cost of the project. ♣ Annual production capacity & manufacturing process. ♣ Location, infrastructural facilities feature and estimated cost of the land. ♣ Civil drawing(s) and cost of civil works. ♣ Layout plan for Building and Machinery. Credit Management of BASIC Bank Limited 33
  • 34. ♣ Estimated cost of machinery with installation. ♣ Selection of product process involving the choice of alternatives, wastage, by- product, disposal of waste and effluents etc. ♣ Annual requirement of raw material(s) with source of availability. ♣ All input output data of the project. Marketing Appraisal An industrial project is to bring in some goods or services for a community. But the community does not need them infinitely. Their demand is of courses finite and at given prices. Ordinarily, the market means a precise place where commercial transactions occurred in a broader sense, however it is termed as the sum of contracts between buyers and sellers of a product or service the price and quantity and exchanged of which are determined by the forces of demand and supply. Market analysis is the first “screening” stage in the project appraisal, at which projects that cannot expect satisfactory market acceptance shall be rejected. The basic aspects of marketing appraisal are: ♣ Macro/ Micro demand/ supply situation for specific products in the market. ♣ Existing and expected competition in local and foreign markets, ♣ The market share. ♣ One way of identifying them is in term of their complementarily and competitiveness. Complementary goods are used together in a single consumption activity. ♣ Cameras, films and developing instruments and chemicals constitute a set of such complements. Complementary goods may be sold together or separately. Financial Appraisal The next step is to prepare a detailed report on the financial viability of the project. The main purpose of such appraisal is to assess the viability of the project in terms of its operation in the future years and its financial soundness. It is concerned with assessing the feasibility of a project Credit Management of BASIC Bank Limited 34
  • 35. from the point of view of its financial result. The project’s direct costs and benefits are calculated in pecuniary terms at the prevailing market prices. The Bank has to satisfy itself not only about the current solvency of the Project but also about its continued solvency during the currency of the loan to ensure timely payment of the principal, regular payment of interest and adequacy of physician assets representing security for the loan. The revenant information collected on technical economic and management aspects of the project have got direct bearing upon the financial appraisal. The basic aspects of financial appraisal are: ♣ Ratio Analysis: ♣ Break-even Analysis ♣ Earning Forecast ♣ Fund flow Statement ♣ Internal Rate of Return (ERR) ♣ Internal Rate of Return (IRR) ♣ Pay Back Period Method ♣ Net present value (NPV) Method. Economic Appraisal Economic analysis of a project aims at determining whether that project is consistent with overall national and sect oral objectives and whether the investment proposed is the best means of achieving the intended objectives. It involves a systematic evaluation of a range of options for achieving the intended objectives. Economic appraisal should cover both quantifiable and non- quantifiable benefits (where applicable). Such benefits are described ad-seriatim. The basic aspects of financial appraisal are: ♣ Economic Rate of Return (ERR), ♣ Bruno Ratio/Domestic Resource cost, ♣ Contribution of Gross Domestic product, ♣ Employment Generation and Cost per employment. Credit Management of BASIC Bank Limited 35
  • 36. ♣ To effects that are known to arise but which cannot be measured in physical terms ♣ To effects, this cannot be valued. Difficulties in quantification and valuation will often go together. Management appraisal Appraisal of management is very important part of project appraisal. The successful implementation and running of the project depends on the resourcefulness, competence and integrity of its management. There are no sets of rules to find out if the borrowers’ are persons of integrity. It is done by direct and indirect investigation. His educational background, business experience, general reputation and above all, his/her receptiveness to new ideas and potentially to learn new things can assess the borrowers’ experience and capabilities. Closely related to the management is the type of organizational structure necessary to carry out and operated the project successfully. The basic aspects of Management appraisal are: ♣ Structure & Shares. ♣ Memorandum of Articles and relevant (Joint Stock Company’s) registration certificates. ♣ Introduction to members of the proposed management, relevant experience, net worth (asset declaration). ♣ Comparison of equity proposed and net worth declared. ♣ Source of working capital or working capital loan. The Head Office (HO) mainly checks the technical, commercial and financial viability of the project. For others HO is dependent on branch’s information. But when the loan size is big, then the HO verifies the authenticity of information physically. Head Office Approval Credit Management of BASIC Bank Limited 36
  • 37. The respective officer of Head Office appraises the project by preparing a summary named “Top Sheet” or “Executive Summary”. Then he sends it to the Head Office Credit Committee (HOCC) for the approval of the loan. The Head Office Credit Committee (HOCC) considers the proposal and takes decision whether to approve the loan or not. If the loan is approved by the HOCC, the HO sends the approval to the concerned branch with some conditions. These are like: ♣ Drawing will not exceed the amount of bill receivables. ♣ The tern over in the account during the tenure of the limit should not be less than four times of the credit limit. ♣ All other terms and conditions, as per policy and practice of the bank for such advance to safeguard the banker’s interest shall also be applicable for this sanction also. ♣ Bank may charge/ alter/ cancel any clause (s) of the sanction without assigning any reason whatsoever and that shall be binding upon the client unconditionally. ♣ Branch shall not exceed the sanctioned limit. ♣ Required charge documents with duly stamped should be obtained. ♣ Drawing shall be allowed only after completion of mortgage formalities and other security arrangement. Sanction Letter After getting the approval from the HO, the branch issues the sanction letter to the borrower. A sanction letter contains the following particulars amongst other details: 1. Name of borrower. 2. Managing partner 3. Nature of Facility 4. Amount 5. Expiry 6. Rate of interest 7. Purpose 8. Security Credit Management of BASIC Bank Limited 37
  • 38. 9. Other terms and conditions: Other terms and conditions are like- a) Before availing the loan all documentation formalities must be completed. b) Registered power of attorney in favor of BASIC bank to sell the mortgaged property without the consent of the court or owner of the lender. c) DP note and other usual charge documents/ undertakings etc. duly stamped must be signed and submitted to the authority before the disbursement of loan. d) The loan shall be governed by all other terms and conditions as per policy and practices of the bank which will be applicable for the sanction to safe guard interest of the bank. e) The bank reserves the right to amend, modify or withdraw any or all the terms of the loan at any time without assigning any reason whatsoever or to terminate/ call back the loan facility at any time for which bank or its official cannot be held responsible for any loss (s) for such cancellation of the loan. The borrower receives the letter and returns a copy of this letter duly signed by him as a token of having understood and acceptance of the terms and conditions above. Documentation of loans and advances In spite of the fact that banker lends credit to a borrower after inquiring about the character, capacity and capital of the borrower, he must obtain proper documents executed from the borrower to protect him against willful defaults. Moreover, when money is lent against some security of some assets, the document must be executed in order to give the banker a legal and binding charge against those assets. Documents contain the precise terms of granting loans and they serve as important evidence in the law courts if the circumstances so desire. That is why all approval procedure and proper documentation shall be completed before the disbursement of the facilities. The documents for loans and advances can be classified into two categories, namely Charge documents & Security documents. Mode of Charging Securities BASIC Bank Mirpur branch practices these two types of securities. Credit Management of BASIC Bank Limited 38
  • 39. 1. Primary securities: – Cash or cash equivalent that is easily liquidated or convertible into cash. Example – FDR, Sanchaypatras, DP Notes, etc. 2. Secondary securities: – These securities are tangible securities which can be realized from sale proceeds or transfer of property. Example– immovable properties like land, buildings, etc. The modes of charging securities are as follows- a) Pledge b) Hypothecation c) Lien d) Mortgage Lien: Lien is the right to retain possession and not right of ownership. Bank’s lien is general lien over its own financial obligation to clients. Property under lien cannot be realized/sold and proceeds thereof cannot be appropriated without notice to the owner and sometimes without court’s order. Hypothecation: This is mortgage of movables by an agreement and here neither possession nor ownership is transferred. Hypothecated goods cannot be sold out/disposed off without notice and court’s order. However, if a special power of attorney is taken in that case can be disposed off without going to the court. Pledge: Pledge is the bailment of goods as security for payment of a debt or performance or promise. Here, title and ownership are not transferred. Pledge goods may be sold out and proceeds thereof may be appropriated towards adjustment of Liability in case of failure of the borrower to repay or fulfill the terms and conditions. Mortgage: Mortgage is the transfer of interest in immovable property to secure the repayment of money advanced. Ownership remains with the mortgagor. In case of equitable mortgage, Court Order is necessary and in case of registered mortgage court’s order is not necessary for sale/disposal of the mortgaged property for adjustment of advance. Credit Management of BASIC Bank Limited 39
  • 40. Category Wise Documents All securities are not suitable for all types of advances. There is common type of charge documents for all types of advances. These are as follows: • Demand promissory note • Letter of arrangement • Letter of disbursement • Letter of continuity • Letter of revival. Other documents are required for following types of advances Overdraft/ Loan (General) • Letter of partnership in case of partnership firm or Board resolution in case of limited companies. • Letter of pledge/ Letter of hypothecation. • Letter of lien for ownership transfer of shares. • Letter of lien for packing credit. • Letter of lien in case of advance against F D R • Copy of sanction letter mentioning details of terms and condition duly acknowledge by the borrower Cash credit (Hypothecation) • Letter of hypothecation • Letter of authority empowering the bank to inspect the goods and take possession of the goods in case of duly drafted by the lawyer of the bank. • Stock report duly signed by the borrower on fortnightly basis or after every deposit in the loan account or before realizing fund against limit. • Letter of declaration duly signed by the party clearly stating that the goods hypothecated are not in any case encumbered elsewhere. • Sufficient insurance cover inserting the name of the Bank as mortgage. Credit Management of BASIC Bank Limited 40
  • 41. Letter of Disclaimer signed by owner of the godown in case of 3rd party godown. Third party Guarantee if required as per sanction advice. • Statements of other immovable property of the borrower stating those are not encumbered. Mortgage: Legal • Certificate from pourasava authority that the concerned property is situated within pourasava area. • Original title deed of property. • Latest CS, RS parcha along with latest rent receipt of land, tax, wasa, gas, electric bills, etc. • Bia-deeds/ parcha showing chain of transfer of title. • Letter of guaranty in case of 3rd party ‘s property • Non-encumbrance certificate by engineer and branch manager. • Lawyer’s certificate regarding genuineness of title on the property of the mortgage and stating in clear term weather the property can be accepted as security against advances to be allowed. • Letter of guarantee of the owner of the property in case of third party property. • Memorandum of title deed of property. • Registered irrevocable power of attorney duly drafted by bank’s lawyer and executed by the owner of the property. • Registration certificate is required; • Valuation certificate (by engineer and branch manager forced sale value to be considered. Branch shall take note of the following points while accepting a property as a security 1. Land should be situated within municipality area, sub-urban area of city and industrial or commercial important areas. 2. Rural property, pond and low lying area shall not be taken. 3. Vacant land shall not be taken. It the land is protected by the boundary wall and the ownership is clearly identified, the same may however be accepted. Credit Management of BASIC Bank Limited 41
  • 42. 4. Land must be owned by the borrower/owner of the project/firm/company and/or member(s) of the land shall be obtained duly attested. 5. Property owned jointly (‘Ejmali’ property) shall not be accepted. 6. Original title deed and bia-deed, Khatian, Parcha, Mutation, certificate, non-encumbrance certificate, up to date rent receipt shall be obtained and duly checked by the credit officer, branch manager and the lawyer. 7. The value of the property shall be at least twice the amount of loan. Branch-in-charge shall personally ensure properly mortgaged of property and retain the documents in safe custody. Original mortgage deed should be obtained from the registration office in time. Transport Loan: • Hire-purchase agreement for hypothecation of the vehicle (STAMPED and duly NOTARISED) • Purchased documents. • Registration of the vehicle in the joint name of bank and borrower (copy of the blue book to be retained in the branch) • Road permits jointly in the name of bank and borrower. • Insurance cover against all possible perils inserting name of bank as Mortgage with bank mortgage clause. • Certificate signed by the borrower that he has received the vehicle in good condition and that he will exercise due care for maintenance of the vehicle. • Letter of installment. • Undertaking by the party that he will keep the vehicle always ready for inspection by bank officials. • Bank’s name must be written in the body of the vehicle in BOLD LETTERS. Disbursement Credit Management of BASIC Bank Limited 42
  • 43. After verifying all the documents the branch disburses the loan to the borrower. A loan repayment schedule also prepared by the bank and given to the borrower. Follow-up After the disbursement of the loan bank officials' time to time monitor the loan by physical observation of the activities of the party. It is done in the following manner: • Constant supervision • Working Capital Assessment. • Stock Report analysis. Part Two: Data Analysis Trend Analysis Deposits Growth Taka in million Credit Management of BASIC Bank Limited 43
  • 44. YEAR AMOUNT 2003 11,266.54 2004 15,509.18 2005 22,325.58 2006 24,084.65 2007 31,947.98 Deposit 40000 30000 20000 10000 0 2003 2004 2005 2006 2007 At the end of 2007 total deposits stood at Tk. 31947.98 million, a 32.65% increase compared to Tk. 24084.65 million from the preceding year. This was undoubtedly a remarkable progress considering volatile price situation for acquiring deposits. Mix of Deposit Now we can focus on the deposit collection under major deposit products of each bank so that we can understand mode of deposit mobilization they use mostly. Here we can also take a look on the schemes that are popular to the customers. Types of Deposit AMOUNT Term Deposit 27903.70 Saving Deposit 886.30 Bills Payable 290.75 Current & Other Deposit 2867.19 Credit Management of BASIC Bank Limited 44
  • 45. From the table we can have a picture of deposit portfolio of Basic Bank Ltd. Term deposit is about 87% means, the bank is able to collect maximum deposit relatively at long term. Saving deposit is 3 % means bank collect lower amount at relatively interest deposit Deposit Mix Term Deposit Saving Deposit Bills Payable Current & Others Deposit From the pie chart we can see about 87% of total deposit are fixed deposit and about 3% are saving deposit. Loans and Advances Growth Taka in million YEAR AMOUNT 2003 9282.20 2004 12000.10 2005 15339.40 2006 19000.00 2007 22263.35 Credit Management of BASIC Bank Limited 45
  • 46. Loan and Advance 25000 20000 15000 10000 5000 0 2003 2004 2005 2006 2007 Loans and advances of the bank grew strongly by 17.18 percent to 22263.35 million in 2007. Loans and advance increased by 17.18 percent indicating strong growth in operational performance. BASIC bank grew loans and advance by 17.18 percent and loans and advances of industry grew by 16 percent. Loan Portfolio Loans and advances consist of industrial loans, micro credit, commercial loans and bills increased by 17.18 percent to Taka 22,263.34 million compared to Taka 19,000.00 million in 2006. Taka in million YEAR Industrial Commercial Micro Credit 2003 6066.30 3029.70 186.20 2004 7577.20 4141.20 281.10 2005 9987.50 5013.55 338.30 2006 12243.56 6397.21 359.24 2007 13901.40 7681.74 680.13 Credit Management of BASIC Bank Limited 46
  • 47. Loan Portfolio 14000 12000 10000 Industrial 8000 Commercial 6000 M icro Credit 4000 2000 0 2003 2004 2005 2006 2007 Industrial Loans The industrial loan reflected a significant growth of 13.54 percent over the previous year. Total outstanding industrial loans including term and working capital stood at Taka 13,901.40 million at the end of 2007 compared to Taka 12,243.56 million of 2006. Total outstanding term loan stood at Taka 5,055.58 million as on December 31, 2007 compared to Taka 3,897.12 million in 2006 reflecting a growth of 29.72 percent. The outstanding working capital finance extended to industrial units stood at Taka 9,525.98 million at the end of the reporting period compared to Taka 8,346.44 million in 2006. Growth rate here was 14.13 percent. BASIC Bank’s services are specially directed towards promotion and development of small industries. Its exposure to small and medium industries sector accounted for 56.73 percent of the total loans and advances. Micro credit BASIC Bank also provides micro credit to the poor for generation of employment and income on a sustainable basis, particularly in urban and suburban areas. At the end of 2007, total amount of Taka 680.13 million remained outstanding as against Taka 359.24 million in 2006. Recovery rate during this period remained at a highly satisfactory level of 100.00 percent. Commercial Credit The Bank also supports development of trade, business and other commercial activities in the country. It covers the full range of services to the exporters and importers extending various facilities such as cash credit, export cash credit, packing credit, short term loans, local and Credit Management of BASIC Bank Limited 47
  • 48. foreign bills purchase facilities. As on December 31 2007, total outstanding commercial loans stood at Taka 7,681.74 million compared to Taka 6,391.21 million in 2006. Geographic Locations Wise Loans & Advances Taka in million Geographic Location AMOUNT Dhaka Division 69.28 Chittagong Division 16.31 Sylhet Division 1.94 Rajshahi Division 4.44 Khulna Division 4.78 Barisal Division 0.25 Dhaka Division Chittagoan Division Sylhet Division Rajshahi Division Khulna Division Barisal Division Most of the branches of Eastern Bank Ltd situated in Dhaka city, therefore most of the loans are disbursed in Dhaka division which is about 69.28 % of total loan. Deposits Loan Comparison Taka in million YEAR LOAN DEPOSIT 2003 9282.20 11,266.54 2004 12000.10 15509.18 2005 15339.40 22325.58 2006 19000.00 24084.65 2007 22263.35 31947.98 Credit Management of BASIC Bank Limited 48
  • 49. Deposits Loan Comparison 40000 30000 Loan 20000 Deposit 10000 0 2003 2004 2005 2006 2007 At the end of 2007 total deposits stood at Tk. 31947.98 million, a 32.65% increase compared to Tk. 24084.65 million from the preceding year. This was undoubtedly a remarkable progress considering volatile price situation for acquiring deposits. On the other hand, at the end of 2007 total loan stood at Tk. 22263.35 million, a 17.18% increase compared to Tk. 19000.00 million from the preceding year which is less progress than deposit. Foreign Exchange Business Taka in million YEAR IMPORT EXPORT 2003 9882.80 6933.90 2004 12507.80 7908.00 2005 14094.96 11097.23 2006 17804.27 15463.74 2007 21266.57 16794.96 Credit Management of BASIC Bank Limited 49
  • 50. Foreign Exchange Business 25000 20000 15000 Import 10000 Export 5000 0 2003 2004 2005 2006 2007 The Bank’s performance in the area was satisfactory. Total import and export business transected were Tk. 21266.57 million and 16794.96 million respectively during 2007. The growth rate of the import business was 19.45 percent and the main items of import were industrial machineries, raw materials, commodities and other consumer products. The growth rate of export business was 8.61 percent and the items of export were RMG, Shrimp, and Jute etc. Gross Income Taka in million YEAR AMOUNT 2003 1558.52 2004 1768.85 2005 2228.21 2006 2870.32 2007 3549.51 Gross Income 4000 3000 2000 1000 0 2003 2004 2005 2006 2007 The Bank’s Gross Income increased during the year by Tk-679.19 million and stood at Tk-3549.51 million as at 31 December 2007. Credit Management of BASIC Bank Limited 50
  • 51. Net Profit (After Tax) Taka in million YEAR AMOUNT 2003 236.39 2004 291.48 2005 285.49 2006 554.14 2007 282.96 Net Profit (After tax) 600 400 200 0 2003 2004 2005 2006 2007 The Bank’s net profit is not enough stable. Net profit increased during the year 2006 by 94.10 % but it decrease during the year 2007 Tk-271.18 million and stood at Tk-282.96 million as at 31 December 2007. Earnings per share YEAR AMOUNT IN TAKA 2003 30.25 2004 35.99 2005 35.25 2006 58.64 Credit Management of BASIC Bank Limited 51
  • 52. 2007 22.68 Earning per share in Year 2003 to 2007 80 60 40 20 0 2003 2004 2005 2006 2007 Earning per share of the bank is not enough stable. EPS decreased during the year by Tk-35.96 and stood at Tk-22.68 as at 31 December 2007. Total Assets Taka in million YEAR AMOUNT 2003 14766.30 2004 19436.60 2005 27136.40 2006 29417.10 2007 38877.90 Total Assets 40000 30000 20000 10000 0 2003 2004 2005 2006 2007 The Bank’s performance in the area was satisfactory. The Bank’s Total assets increased during the year by 32.16 percent and stood at Tk-38877.90 million as at 31 December 2007 Placement and Investment Taka in million Credit Management of BASIC Bank Limited 52
  • 53. YEAR AMOUNT 2003 4361.45 2004 6098.51 2005 10236.82 2006 8212.23 2007 13560.92 Placem ent and Investm ent 15000 10000 5000 0 2003 2004 2005 2006 2007 The Bank’s performance in the area was satisfactory. The Bank’s Total Placement and Investment increased during the year by 65.13 percent and stood at Tk-1356.90 million as at 31 December 2007 Number of Branches YEAR Branches 2003 26 2004 27 2005 27 2006 28 2007 30 Number of Branches 30 29 28 27 26 25 24 2003 2004 2005 2006 2007 Credit Management of BASIC Bank Limited 53
  • 54. The Bank’s Number of Branches increased during the year by 2 and stood at 30 branches as at 31 December 2007. Ratio Analysis Ratio Analysis expresses the relationship among selected items of financial statement data. A ratio expresses the mathematical relationship between one quantity and another. The relationship is expressed in terms of a percentage, a rate, or a simple proportion. Loan to Deposit Liabilities The Loan to Deposit liabilities ratio measures the percentage of the total deposit provided to creditors as loan and advances. It is computed by dividing total loan by total deposit. YEAR RATIO 2003 82.39 2004 77.37 2005 69.74 2006 78.89 2007 69.69 Loan to Deposit Liabilities 85 80 75 70 65 60 2003 2004 2005 2006 2007 The Loan to Deposit liabilities ratio decreased during the year by 9.20 % and stood at 69.69 % as at 31 December 2007. Debt-equity Ratio YEAR RATIO Credit Management of BASIC Bank Limited 54
  • 55. 2003 6.50 2004 6.95 2005 7.92 2006 9.84 2007 10.46 Debt Equity Ratio 12 10 8 6 4 2 0 2003 2004 2005 2006 2007 Debt-equity ratio increased during the year by 0.62 % and stood at 10.46 % as at 31 December 2007. Debt (Long term) to total assets ratio The Debt to total assets ratio measures the percentage of the total assets provided by creditors. It is computed by dividing total debt by total assets. This ratio indicates the company’s degree of leverage. YEAR RATIO 2003 4.56 2004 4.32 2005 3.45 2006 2.82 2007 3.57 Debt (Long term) to Total Assets Ratio 5 4 3 2 1 0 2003 2004 2005 2006 2007 Credit Management of BASIC Bank Limited 55
  • 56. Debt to total assets ratio increase during the year and stood at 3.57 % as at 31 December 2007. Classified Loan as a % of total loans YEAR % 2003 4.25 2004 2.70 2005 4.55 2006 3.70 2007 3.25 Classified Loan as a % of total loans 15 10 5 0 2003 2004 2005 2006 2007 The Bank’s performance in the area was satisfactory. The Bank’s classified loan (non- performing loan) reduced during the year by 0.45 percent and stood at 3.25% as at 31 December 2007 Return on assets ratio (Average) YEAR RATIO 2003 1.70 % 2004 0.83 % 2005 1.94 % 2006 1.23 % 2007 1.70 % Credit Management of BASIC Bank Limited 56
  • 57. Return on assets ratio (Average) 2.5 2 1.5 1 0.5 0 2003 2004 2005 2006 2007 Return on assets ratio (ROA) decreased during the year by 0.47 % and stood at 1.70 % as at 31 December 2007. Return on equity (Average) YEAR RATIO 2003 20.90 % 2004 21.27 % 2005 17.75 % 2006 27.82 % 2007 11.70 % Return on equity (Average) in Year 2003 to 2007 25 20 15 10 5 0 2003 2004 2005 2006 2007 Return on equity decreased during the year by 16.12 % and stood at 11.70 % as at 31 December 2007. Capital adequacy ratio YEAR RATIO 2003 12.57 2004 12.49 Credit Management of BASIC Bank Limited 57
  • 58. 2005 11.77 2006 11.98 2007 12.91 13.5 13 12.91 12.5 12.57 12.49 12 11.98 11.5 11 11.11 10.5 10 2003 2004 2005 2006 2007 Capital adequacy ratio increased during the year by 0.93 % and stood at 12.91 % as at 31 December 2007. Interest Margin Coverage Times interest earned provide an indication of the company’s ability to meet interest payments as they come due. It is computed by dividing income before interest expense and income taxes by interest expense. YEAR RATIO 2003 210.87 2004 205.07 2005 214.56 2006 211.72 2007 176.80 Credit Management of BASIC Bank Limited 58
  • 59. Interest Margin Coverage 250 200 150 100 50 0 2003 2004 2005 2006 2007 Interest margin coverage ratio decreased during the year by 34.92 and stood at 176.80 as at 31 December 2007. Findings Credit Management of BASIC Bank Limited 59
  • 60. While working at BASIC Bank, Mirpur Branch, I have attained a newer kind of experience. After collecting and analysis data I have got some findings regarding credit management and others area of the banking activities. These findings are completely my personal view of point, which are given below- 1. The controlling officers are effective in providing necessary guidance and support to the branch. 2. Branch Manager Conscious efforts to achieve the targets and knows how to motivate employees and how to represent the Bank well in the local community. 3. There are 30 branches of BASIC Bank. From that BASIC bank Mirpur Branch is successfully operating its credit activities. 4. The strategy and policy making of Branch Manager is effective. So in spite of intensity of banks, the bank has possessed its place in the competition. 5. As the bank uses some modern technology such as: Fax, Telex, and SWIFT. So their service is better than most of the bank. 6. The credit analysts have a strong background in accounting financial statement analysis, business law and economics along with good negotiating skills. This lessens the possibility of bad debt. 7. The bank is constantly expanding and improving its performance. 8. The loan administration of BASIC Bank Limited enables it to ensure a smooth loan system. 9. Over the years the loan applications received, approved have all seen an increasing trend while the number of loan declined has a decreasing trend 10. The bank does not have sufficient attention in “consumer credit”. 11. BASIC Bank has yet not setup proper network system, which is very important to compete with the others in this electronic world. 12. For credit appraisal, the bank some time depends on the client for its authentication. Recommendations Credit Management of BASIC Bank Limited 60
  • 61. I had the practical exposure in BASIC Bank Ltd. for some months, with my little experience in the bank in comparison with vast and complex banking system, it is very difficult for me to recommend. I have observed some shortcomings regarding operational and other aspects of their banking. On the basis of my observation I would like to recommend the following recommendations- 1. The credit policy of BASIC Bank is very restrictive and defensive. As a result, its loan sanction procedure is somewhat complex. The loan policy and loan sanction procedure should be made flexible and easy. 2. BASIC Bank, usually, does not provide overdraft without full coverage of security. As a result, its overdraft facility is not expanding. 3. BASIC Bank has little attention about publicity and advertisement. As a result, most of the consumers are unaware about the bank. So extensive publicity and advertisement is required. BASIC bank can set up bill board and it can sponsor different social program to introduce BBL. 4. BASIC bank holds huge reserves and fund that are not utilized. As a result, huge opportunity cost is incurred by BBL. So BBL should provide more loans to the profitable credit line. 5. BASIC Bank is not introducing retail banking. But in recent time retail banking become more popular and others bank already engage with retail banking. Therefore, BASIC Bank should introducing the retail banking to sustain in vary commutative market. 6. BASIC Bank analyses the commercial loan feasibility by “Credit Risk Grading Score Sheet”. I think this manual lacks about some important factors such as Audit Risk, Foreign Exchange Risk (in case of import finance), and Inherent Risk of client. So this factor should be included in Credit Risk Grading Score Sheet. 7. Bank should use more automated and electronic modern equipments like ATM, debit card, credit card, smart card. 8. BASIC bank training programs can encourage their trainees to seek additional education including computer classes, accounting, MBA programs and foreign language instruction. 9. The Memorandum and Articles of Association of the Bank stipulate that 50 percent of loan able funds shall be invested in small and cottage industries sector. It is obviously a great problem for any commercial bank especially BASIC bank where they have no Credit Management of BASIC Bank Limited 61