Ready to save 20-40% over metro areas or comparable in-house/contract staffing engagements? By locating software development and testing centers in rural areas, QAT Global is able to lower costs while maintaining the high quality customers expect.
2. What is Rural Sourcing?
Rural is a relative term – to some it’s a small town, and to others, it’s a
second-tier city like Omaha, Nebraska.
Gartner uses the term "LCD onshore sourcing”, the term most often used in
the media.
Generally, rural sourcing centers are located in low-cost areas compared to
urban-based centers.
One thing most people agree on – there’s a lifestyle component to it, with
more focus on family, outdoors, and community.
LCD (low-cost domestic) sourcing is a different type of onshore sourcing in
which ESPs in urban or semi-urban areas deliver IT services.
www.qat.com
3. Quality Management Systems and Processes
In order to drive highly productive teams that
can deliver consistently high SLAs, Rural-
based service centers invest heavily in
implementing process quality and standards
for service delivery.
Labor Rates
Rural-based service centers don't have to pay
high urban wages but still have workers in U.S.
time zones with native English language skills,
lower attrition rates and the much-touted
Midwestern work ethic — some of the same
benefits that have led banks, retailers and
insurance companies to locate customer
service call centers in Nebraska.
Personal Service
Rural-based service centers are able to
provide a higher level of personal service to
clients. It is common to find senior executive
teams intimately involved even with very small
contracts.
Infrastructure
Rural-based service centers can also leverage
existing infrastructure to achieve further
economies through a service delivery “factory”
framework of common best practice processes
(ITIL and CMM), tools, training, operating
models, and knowledge management
disciplines. Rural sourcing centers are also
well-positioned to provide custom application
development and testing services.
Rural Provider Advantages
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4. Reduced on-
site contractor
costs
Access to
specialized skill
sets
Stability of
resources; low
turn-over
Security for
your intellectual
property
Full life cycle
development
capabilities
Limit ramp-up
and training
time
Minor time zone
differences
Easy and close
communication
Eliminate
cultural issues
Eliminate
language
barriers
Customized
talent and IT
skills
All work is
performed in
the US
Rural Development Benefits
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5. While most outsourcing
providers do their best to fit
existing teams to your needs,
QAT Global develops custom
teams who are committed to
your company and QAT Global.
This ensures low turnover, fast
ramp up, and cost effectiveness
from start to finish.
CUSTOMTEAMS
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6. By locating software development and testing centers
in rural areas, QAT Global is able to lower costs while
maintaining the high quality customers expect.
EXCEPTIONAL ROI
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7. Our approach invests
heavily in talent acquisition,
training, and workforce
development across the
entire service value chain.
Young, energetic and
talented associates join
teams of experts to take
responsibility for well-
defined tasks that match
their skills.
HIGHQUALITY
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8. We truly care about
our clients and
delivering strong
business value. Our
clients, become long-
term partners and you
will too with agile
solutions, strong ROI,
and support.
LASTINGRELATIONSHIPS
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9. If you have a problem, you can get right on the
phone and talk through the issue real-time. No time,
language, or cultural barriers.
EASY COMMUNICATION
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10. A strong focus on
tools, processes,
and infrastructure for
integration and
collaboration
between teams to
ensure best
practices driven
program
management and
governance.
RELIABLEPROCESSES
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12. Ready to save 20-40% over metro areas or comparable
in-house/contract staffing engagements?
www.qat.com
13. Nebraska Advantages Abound
• World class
telecommunications
infrastructure
• Reliable power
• Unmatched work ethic
• Clear speaking accent
• Traditional American values
• Centrally located
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14. Surrounded by farmland and situated on the Missouri River, Omaha provides a nice balance of the
city and country. Nebraska Ranks 3rd in Best Quality of Life - Business Facilities Magazine Rankings Report, 2011
Why Omaha?
Not too big. Not too small.
Omaha offers employees a higher quality of life compared to
urban lifestyles. For many staff members, moving to Omaha is a
lifestyle change, versus a career change. www.qat.com
15. The QAT Global
Advantage
● Personalized account management
● Accessibility to leadership and technical
experts
● Experienced local vendor
● Responsive design
● Scalable data capability
Accessibility to leadership and development team
18. Let’s discuss the future
of your business.
Start the conversation today.
www.qat.com
19. +1 402 391 9200
sales@qat.com contato@qat.com
US Office
222 South 15th Street,
Suite 1001N
Omaha, NE 68102
Brasil Office
Av. Santa Beatriz da
Silva, 320
Uberaba – MG – Brasil
CEP 38050-086
+55 34 3333 3909
20. Thank You Very Much
Learn more: http://www.qat.com/qa-testing-services/qatruralsourcing/
Editor's Notes
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