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#inbound2013
How to Optimize Your Blog
for Every Stage of the
Marketing Funnel
Pamela Vaughan
I’ve written over 750
HubSpot blog posts, and
most of the ideas for
them come to me at
inopportune times ... like
when I’m in the shower.
@pamelump
PAMELA
VAUGHAN
forget about your blog for a minute
let’s talk about
another 4-letter
word …
think about the
relationship funnel
first date
casual
dating
serious
relationship
engagement
marriage
Casual Dating Serious Relationship Engagement MarriageFirst Date
sounds a lot like the inbound marketing methodology …
your blog
IT’S ALL
ABOUT
CONTEXT
1 How to Nurture Visitors Into Subscribers
2 How to Nurture Subscribers Into Leads
3 How to Nurture Leads Into Customers
4 How to Nurture Customers Into Promoters
AGENDA
1 NURTURING VISITORS INTO
SUBSCRIBERS
GOAL:
get visitors to like your
content enough to
commit to keep
coming back for more
relationship
equivalent:
casual
dating
encourage blog
subscription
(primarily email)
14%
14% of monthly traffic to the
HubSpot Inbound Marketing
Blog comes from email
Internal HubSpot Blog Data
display your
main blog
subscribe
module above
the fold
incentivize
blog
subscription
using free
offers
create an end-
of-post
subscribe
CTA, but show
it only to those
not yet
subscribed
do this by creating
“magic” CTAs
set up your
“magic” Smart
CTA rules
who you want
to suppress
configure
your
invisible
CTA
choose ‘no styling’
input the HTML code for ‘space’
to create an invisible CTA
enter a URL (this doesn’t matter
b/c it won’t show up)
create a
subscribe
landing
page, and
offer
frequency
options
social proof
value
frequency
options
email
emphasis
install a
recommendatio
n plugin to
improve blog
stickiness
promote
social
media
subscriptio
n
(tip: leverage
social proof like
Mashable does
2 NURTURING SUBSCRIBERS
INTO LEADS
GOAL:
retain subscribers and
get them to convert on
an offer for lead
generation
relationship
equivalent:
serious
relationship
warm up to new
subscribers with
a welcome email
remind them what
they signed up for
reiterate frequency
options
personalize it
set up your
blog welcome
email with
workflows
choose your email
set timing
specify your recipients
create an
email
frequency
preferences
page
explain their options
segment Smart CTAs on blog posts by lifecycle stage to show
subscribers offers suited for the top of the funnel
(segment by lists for more
granular segmentation)
how it’d look on
a blog post if
you weren’t yet
a lead
EXAMPLES OF TOP-OF-THE-FUNNEL OFFERS
use other
blog real
estate for
lead gen
CTAs
(e.g. sidebar,
banner)
include Smart CTAs
within RSS
notification emails
create marketing
offers to align
with your blog
content
include anchor
text-based CTAs
within blog copy
for top-of-the-
funnel offers
A/B test
CTAs to
improve
performance
Design
Layout
Color Schemes
Copy
Subject Matter
CTA VARIABLES TO TEST
3 NURTURING LEADS INTO
CUSTOMERS
GOAL:
move leads further
along in the marketing
funnel and closer to
sales readiness
relationship equivalent: engagement
enable your sales team
with top blog content
segment Smart
CTAs to show
middle- and
bottom-of-the-
funnel offers to
existing leads
EXAMPLES OF MIDDLE- & BOTTOM-OF-THE-
FUNNEL OFFERS
attract contacts who
are already leads but
not yet blog
subscribers
add a blog opt-
in/subscribe check box
to landing page forms
128%
in 3 months using blog opt-in
check boxes on landing
pages
Internal HubSpot Data
HubSpot increased email
subscribers by
create a
new
contact
property make it a
check box
add a field for
this new
property to
your forms
(and make it
smart!)
make it smart
DON’T make it required
DON’T make it checked off by default
create a Smart List
include everyone who checked the box
set up a
workflo
w
select your Smart List
set the blog subscriber contact
property & frequency
send a welcome email
integrate blog
subscription with
your email
preference center
create a Smart List
set up your
email
preference
center opt-
in workflow
select your Smart List
set the blog subscriber contact
property & frequency
send a welcome email
4 NURTURING CUSTOMERS
INTO PROMOTERS
GOAL:
delighting customers
so they become
promoters of your
content
relationship equivalent: happy
marriage
use Smart CTAs to show
special offers to
customers only
Discounts
Coupons
Sneak Peeks
Beta Testing
Freebies
EXAMPLES OF CUSTOMER-
EXCLUSIVE OFFERS
use “magic”
CTAs to display
special
messages to
customers only
within blog copy
set up your
“magic” copy
Smart Rules
who you want to
see the “magic”
copy (set by list or
lifecycle stage)
configure
your
“magic”
copy
copy goes here
relevant URL goes here
choose ‘no styling’
configure
your
invisible
copy
choose ‘no styling’
input the HTML code for ‘space’
to create an invisible CTA
enter a URL (this doesn’t matter
b/c it won’t show up)
#inbound2013
THE ABILITY TO NURTURE
YOUR BLOG VISITORS
ALL BOILS DOWN TO
CONTEXT
Casual Dating Serious Relationship Engagement MarriageFirst Date
YOUR BLOG
QUESTION
S?

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How to Optimize Your Blog for Every Stage of the Marketing Funnel

Hinweis der Redaktion

  1. Hi, my name is Pamela Vaughan. You can follow me on Twitter @pamelump. If you’re curious, it’s a nickname I’ve had pretty much since I was a baby. I’m on the blogging team at HubSpot. We are the team that manages our Inbound Marketing Blog. I’m just coming up on my 5-year anniversary with HubSpot, and as you can see, during that time, I’ve written a few blog posts. These days I’m much more focused on the strategy, analysis, and optimization of our blog, and that’s what I’m going to talk to you about today.
  2. But before we get to all that, I want you to forget about your blog for a minute.
  3. Let’s take a few minutes to talk about another 4-letter word.
  4. Yeah – that’s right. Love.
  5. Now, we’re all very used to thinking about the marketing funnel, but I want to talk to you about the relationship funnel. And the way I see it, there are five, high-level stages in the relationship funnel.
  6. First, you’ve got your first date. You’re pretty much strangers at this point, meeting for the first time. You don’t know what to expect from the other person. Will you like them? Will it be excruciatingly awkward? Love at first sight? Either way, you’re usually trying to put your best foot forward so you can make a great first impression.
  7. Let’s say things go well on that first date. Maybe you’ve even had a few subsequent dates. At this point, you’re in the casual dating stage. You’re still getting to know each other, learning about each other, and feeling each other out. You’re a little bit more relaxed than you were on that first date, and you might start to open up a little bit more.
  8. That casual dating, if it goes well, will probably segue into a serious relationship. You’re exclusively dating and have been dating for a while, you’re serious about each other, and maybe you’ve even met each others’ parents. At this point, you’re very comfortable around the person, and you probably share a lot with them.
  9. If you’re serious relationship keeps going strong, the next step is usually this: engagement. At this point, you’re totally in love, you realize your significant other is “the one,” and it’s time to seal the deal. You may be living together at this point, and you’ve promised to spend the rest of your lives together.
  10. Finally, you have your marriage. You’ve made the promise a reality, and you’ve tied the knot. It’s time to start your life as a family and live happily ever after.
  11. Hmm … this all sounds pretty similar to the inbound marketing methodology, doesn’t it? Engagement/Customers – you’ve made that promise, but you can still totally back out if things go sour. Marriage (specifically a happy marriage)/Promoters – you’re totally supportive of one another in everything you do, and you don’t hesitate to talk about how wonderful your significant other is
  12. Not let’s think about your blog.
  13. Here’s where your blog primarily fits into the methodology – at the attract stage. It makes sense – you’re blog is a fantastic tool for generating brand new traffic to your website. But here’s the thing: It doesn’t have to be limited just to the attract stage. Your blog can be extremely powerful in the later stages of the methodology, too. And if you think about it, chances are you don’t just have strangers reading your blog. You’ve probably have subscribers, leads, and customers all visiting your blog, too.
  14. And just like you behave differently in different stages of your relationship …
  15. Your blog should also behave differently to cater to its readers in different stages in the marketing funnel. So how do you do this?
  16. It’s all about context. Optimizing your blog for visitors at every stage of the marketing funnel, so you can deliver the right content, at the right place, at the right time. And that’s what we’re going to be talking about today. How to optimize your blog to nurture visitors at every stage of the marketing funnel. This session is going to be less about the content of your blog, but more about how you can use your blog as a platform to nurture your visitors from one stage to the next.
  17. I’m super excited to be talking about this, because this is the kind of stuff I’ve been implementing on the blog over the past year, but I haven’t been able to talk about it until today.
  18. Getting to know each other, learning about each other, feeling each other out
  19. First and foremost …
  20. I like to call these “Magic CTAs” because they kind of pull a disappearing act
  21. This is admittedly a little bit of a hack, but it’s pretty simple, and it works beautifully. &nbsp
  22. Zemanta, Outbrain
  23. You’re serious about each other, been dating for a while, met each others’ parents
  24. Link to this page in your welcome email as well as in your instant, daily, weekly, or monthly blog emails
  25. You’re totally in love and you realize your significant other is “the one” and it’s time to seal the deal, you’re probably living together at this point
  26. use educational content to nurture existing leads and keep your company top of mind
  27. Time to tie the knot and start your life as a family
  28. Phew! That’s a lot to take in, right? Luckily, these slides will be made available to you so you can reference them in the future, and I’ve also written a few blog posts about some of the stuff like the magic CTAs and the landing page opt-in checkboxes that will be going up over the course of the next couple weeks. So check out the blog! But let’s wrap it up.
  29. Remember ….
  30. While the methodology says you’re blog primarily fits in here …
  31. By optimizing your blog with context, you can leverage your blog throughout the entire inbound marketing methodology, so you’re treating your visitors they way they should be treated at their specific point in the marketing funnel.
  32. After all, you wouldn’t propose to someone on the first date, right?