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2012 Association International
         Conference
 Chinese Government: Pathways to Gaining
         Market Access & Building Demand

                             May 2, 2012


                      Maria Tong



                                      1
Agenda
• Importance of building relations with Chinese
  government
• Function of Chinese government
• The recent government’s focus
• Means of engagement
• Things you must know
• Experience sharing from guest panelists

                                                  2
Importance of building relations
with Chinese government




                                   3
The evolving role of Chinese
 government
1949 - 1978        Planned Economy; Single Public      Government Dominant
Planned Economy    Ownership;                          model



1978 – 1992        Transition to Market Economy;       Government guided &
Reform: Goal       Encourage private economy and       market regulated model
Exploring          foreign investment;


1992 – 2002       Market Economy goal established      Modern limited government
Reform: Framework                                      model
Building


2002 -             Perfect Socialist Economy System;   2002 onward: Efficient
Reform: Complete   deeper market economic reform       government model
System             with open policy, multi types of
                   economic components                                          4
Policy maker
                                                             The Government
                              Project Approval              controls the market
                 Government                                 entrance for foreign
                                                            investors and the market
                                                            permission for products as
                                                            well.
 Think Tanks
   Chinese                                                  The government is the
                               Policy Making
  Associations                                   Industry   policy maker and the main
  Academic                                                  driver for law-making and
  Institutions                                              industry development.
                                                             The think tanks,
International                                               associations and academic
  Society                                                   institutions attached to
                              Public Opinion
                                                            the government have
    NGO                                                     tremendous impact on
   Media                                                    business activities and
                                                            industry development.

                                                                                   5
The Five Year Plan
• The vision for China national economy and
  social development

1st. 5   2nd. 5    3rd. 5   4th. 5   5th. 5   6th. 5   7th. 5    8th. 5   9th. 5   10th. 5   11th. 5   12th 5
1953~    1958~    1966~     1971~    1976~    1981~    1986~    1991~     1996~    2001~     2006~     2011~
1957     1962     1970      1975     1980     1985     1990     1996      2000     2005      2010      2015




• Each industry develops its
  own Five Year Plan based
  on the country’s Five Year
  Plan
                                                                                                        6
Influence on your stakeholders

                                         Partners
                Company                 -Government
                                        -   Association    International
                                        -   Institutions    Association
                                        -   Academic
                Individual              -   Media
                                               Suppliers



How to influence?
• Giving recognition means you are allowed to access to the market
• Approve association/public institution for collaboration or refer you to associations
  and institutions for partnership
• Access to the State Own Enterprises, large private enterprises, academic groups
  and individuals working for the above
• Drive industry demand by making policy and “government call”
• Build your brand awareness through government events
                                                                                  7
Trust on government




                      Source: 2012
                      Edelman Trust
                      Barometer: Global
                      Deck          8
Expectation for the government




                                                                                                                     9
  Source: “Managing government relations for the future: McKinsey Global Survey results” Mckinsey Survey Feb, 2011
Function of Chinese government




                                 10
Chinese government structure

                              State Council




                             Ministry/Bureau
                               (e.g. SFDA)




                               Association
       Government Office
                               (e.g. China     Public Institution
       (e.g. International
                             Pharmaceutical      (e.g. CCPIE)
      Affairs Department.)
                              Association)


                                                                    11
What does association do in
China?
• Promote policy
• Train industry people
• Issue professional certification on behalf of
  government
• Publish academic journals/publications
• Create industry standard
• Organize trade shows and meetings
• Organize domestic and international exchange
• Government research project                 12
What does public institution
do in China?
Type of Public Institutions:
• Training Centers (e.g. Training Center of SAFEA)
• Foundations (e.g. China International Talents Exchange
  Foundation)
• Research Institute (e.g. China Academy of Medical Science)
• Media (e.g. China Pharmaceutical News)
• International Exchange/Cooperation Center (e.g.
  China Center for Pharmaceutical Exchange Center)

                                                           13
The recent Government’s focus:
      12th Five Year Plan



                                 14
The Challenges China is Facing
Faced with these challenges,     •   “Surface” Level Challenges: Housing,
China has developed its 12th FYP     healthcare, education, inflation,
                                     corruption, and food safety



                                 •   Deep Challenges:
                                     Growth model -
                                     imbalanced, uncoordinated, and
                                     unsustainable


                                 •   Deeper Challenges:
                                     Economic vs. political reform -
                                     political reform continues to trail
                                     economic reform
 15
Main Content of the                    12th.    FYP
             Primary Goal: Improving People’s Livelihoods



               Theme: Re-balancing Economic Growth




GDP Growth        CPI Lower     Domestic     Develop New     Government
 at 7- 8%         than 4%      Consumption    Industries    Administrative
                                 Oriented                      Reform




                                                                    16
What we need to know
about the Five Year Plan
•   Fast economic growth is no longer the
    goal, increasing domestic need is a
    new goal
•   Growth will rely more on science and
    technology than on capital, natural
    resources, and cheap labor.
•   Rebalancing, stability, and people’s
    livelihood are the 3 keywords.
•   Operating costs are climbing, and
    competition is becoming increasingly
    intense, especially with SOE.

                                            17
Specific Industries impacted




                                                                                       18
                  Source: The Economic Impact of China 12th Five-year Plan, Mckinsey Survey 2011
Means of engagement




                      19
Case Study of ISPE China(1)
International Society for
Pharmaceutical Engineering
(ISPE)

Challenges:
• Membership was small;
• Participation of Chinese volunteers
  was not active;
• Relationship with the government
  need to be developed;
Objectives:
• Grow membership
• Improve relationship with the
  government
• Understand local market better
• Enhance brand awareness               20
Case Study of ISPE China (2)
Solutions:
• Collaborated with China Center for Pharmaceutical International Exchange
  (CCPIE), an institution of SFDA to organize joint Conference and SFDA
  official to speak
• Invite SFDA and provincial FDA officials to join the complimentary ISPE
   regulatory membership
• Assist SFDA officials to attend the ISPE Annual Conference in the US
• Support Chinese government on translation of new China GMP
• Organize Inspector Training Programs for the government inspectors
• Expose in the official industry media affiliated to SFDA to promote brand
   awareness
• Form a Regulatory Committee to monitor policy and build regular
   communication with government


                                                                          21
Case Study of ISPE China(3)
Outcomes:
• Membership increases from less than 100 to around 1000,
  nearly 900% within 3 years;
• 1/3 of the new members was generated from the Conference
• Closer relationship was established with SFDA through the
  partnership on the Conference
• Contacts (members & potentials) number has grown over
  700%;




                                                          22
How to build relations
                                Relation building


Research       Plan                Engagement       Policy Monitor    Review
o   Govern-    o   Goals           o                                  /Evaluation
                                       Invite to    o   Country’s 5
    ment                               meetings         Year Plan     o   Adjust your
               o   Who to
    Mapping                            and speech                         plan
                   focus                            o   Industry
o   Attitude                       o   Co-host                            according
               o   How to                               policy
    Analysis                           event                              to new
                   access                           o   Media             change
o   Policy                         o   Partner on       News
               o   What to do                                         o    Evaluate
    analysis                           Projects
               o   Timeline                         o   Industry          hurdle and
                                   o   CSR              Trend             success
                                       Campaign                           factors
                                   o   Road Show
o
                                   o    Media
                                       interview
                                   o   Position
                                                                               23
                                       Paper
Principal 1: Win-Win
 China’s Current Priorities

      Reform and opening-up
              Adjustments to industry structure
                         Indigenous innovation
                                       Energy saving & emission reducing
                                                  Harmonious regional development
                                                               Win-Win Points
                                                  Sustainable business/finance model
                                          Global networking and insights

                             International standardization
                   Advanced managerial experience
      Advanced body of knowledge

 Foreign Associations’ Strengths



                                                                                    24
Principal 2: Proactive
communications
• Top to down
• You need “local support” to read
  government correctly and overcome
  cultural difference
• Follow foreign affairs procedure
• Build personal relations helps



                                      25
Principal 3: Establish trust
         CSR necessity in China




                                  26
Project negotiation & approval
• Annual budget is usually approved in Q3 or
  early Q4 and can hardly be changed
• Going abroad as government official status is
  restricted(1~2 times a year)
• Negotiation process is lengthy and
  complicated



                                                  27
Things you must know



                       28
Things you must know
• Working with government doesn’t necessarily
  means business profit, but it will help you
  enhance influence and allow you access to the
  market
• Show your attitude of “Contribution” to the
  Chinese government rather than “long for
  money”
• Be patient and persistent
• Clear about your goal
                                              29
Things you must know
• Provide market research data to show your
  strength
• Finding the right person in the government is
  important
• Establish local presence
• Localize your product (local language/content
  with local relevance is a must)


                                                  30
Things you must know
• Ready to handle administrative affairs
• Sign agreement carefully to protect your
  benefit
• Be flexible




                                             31
Panel Discussion
         Experience Sharing and Q&A

                Guest panelists:
 Abe Eshkenazi, Chief Executive Officer, APICS
Greta Kotler, Chief Global Development Officer,
                      ASAE

                                              32
Contact Information
Speaker Name (1)Maria Tong
Title: Senior Account Director        Speaker Name (3) Greta Kotler
Organization: MCI China               Title: Chief Global Development
Phone: 86-10-52061077                 Officer
Email: maria.tong@mci-group.com       Organization: ASAE: the Center for
Website: www.mci-group.com            Association Leadership
                                      Phone: 202.326.9506
Speaker Name (2)Abe Eshkenazi         Email: gkotler@asaecenter.org
Title: Chief Executive Officer        Website: www.asaecenter.org
Organization: APICS Association for
Operations Management
Phone:773.867.1779
Email:aeshkenazi@apics.org
Website: www.apics.org

                                                                           33

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Building Relations with Chinese Government: Key Takeaways from ISPE China Case Study

  • 1. 2012 Association International Conference Chinese Government: Pathways to Gaining Market Access & Building Demand May 2, 2012 Maria Tong 1
  • 2. Agenda • Importance of building relations with Chinese government • Function of Chinese government • The recent government’s focus • Means of engagement • Things you must know • Experience sharing from guest panelists 2
  • 3. Importance of building relations with Chinese government 3
  • 4. The evolving role of Chinese government 1949 - 1978 Planned Economy; Single Public Government Dominant Planned Economy Ownership; model 1978 – 1992 Transition to Market Economy; Government guided & Reform: Goal Encourage private economy and market regulated model Exploring foreign investment; 1992 – 2002 Market Economy goal established Modern limited government Reform: Framework model Building 2002 - Perfect Socialist Economy System; 2002 onward: Efficient Reform: Complete deeper market economic reform government model System with open policy, multi types of economic components 4
  • 5. Policy maker  The Government Project Approval controls the market Government entrance for foreign investors and the market permission for products as well. Think Tanks Chinese The government is the Policy Making Associations Industry policy maker and the main Academic driver for law-making and Institutions industry development.  The think tanks, International associations and academic Society institutions attached to Public Opinion the government have NGO tremendous impact on Media business activities and industry development. 5
  • 6. The Five Year Plan • The vision for China national economy and social development 1st. 5 2nd. 5 3rd. 5 4th. 5 5th. 5 6th. 5 7th. 5 8th. 5 9th. 5 10th. 5 11th. 5 12th 5 1953~ 1958~ 1966~ 1971~ 1976~ 1981~ 1986~ 1991~ 1996~ 2001~ 2006~ 2011~ 1957 1962 1970 1975 1980 1985 1990 1996 2000 2005 2010 2015 • Each industry develops its own Five Year Plan based on the country’s Five Year Plan 6
  • 7. Influence on your stakeholders Partners Company -Government - Association International - Institutions Association - Academic Individual - Media Suppliers How to influence? • Giving recognition means you are allowed to access to the market • Approve association/public institution for collaboration or refer you to associations and institutions for partnership • Access to the State Own Enterprises, large private enterprises, academic groups and individuals working for the above • Drive industry demand by making policy and “government call” • Build your brand awareness through government events 7
  • 8. Trust on government Source: 2012 Edelman Trust Barometer: Global Deck 8
  • 9. Expectation for the government 9 Source: “Managing government relations for the future: McKinsey Global Survey results” Mckinsey Survey Feb, 2011
  • 10. Function of Chinese government 10
  • 11. Chinese government structure State Council Ministry/Bureau (e.g. SFDA) Association Government Office (e.g. China Public Institution (e.g. International Pharmaceutical (e.g. CCPIE) Affairs Department.) Association) 11
  • 12. What does association do in China? • Promote policy • Train industry people • Issue professional certification on behalf of government • Publish academic journals/publications • Create industry standard • Organize trade shows and meetings • Organize domestic and international exchange • Government research project 12
  • 13. What does public institution do in China? Type of Public Institutions: • Training Centers (e.g. Training Center of SAFEA) • Foundations (e.g. China International Talents Exchange Foundation) • Research Institute (e.g. China Academy of Medical Science) • Media (e.g. China Pharmaceutical News) • International Exchange/Cooperation Center (e.g. China Center for Pharmaceutical Exchange Center) 13
  • 14. The recent Government’s focus: 12th Five Year Plan 14
  • 15. The Challenges China is Facing Faced with these challenges, • “Surface” Level Challenges: Housing, China has developed its 12th FYP healthcare, education, inflation, corruption, and food safety • Deep Challenges: Growth model - imbalanced, uncoordinated, and unsustainable • Deeper Challenges: Economic vs. political reform - political reform continues to trail economic reform 15
  • 16. Main Content of the 12th. FYP Primary Goal: Improving People’s Livelihoods Theme: Re-balancing Economic Growth GDP Growth CPI Lower Domestic Develop New Government at 7- 8% than 4% Consumption Industries Administrative Oriented Reform 16
  • 17. What we need to know about the Five Year Plan • Fast economic growth is no longer the goal, increasing domestic need is a new goal • Growth will rely more on science and technology than on capital, natural resources, and cheap labor. • Rebalancing, stability, and people’s livelihood are the 3 keywords. • Operating costs are climbing, and competition is becoming increasingly intense, especially with SOE. 17
  • 18. Specific Industries impacted 18 Source: The Economic Impact of China 12th Five-year Plan, Mckinsey Survey 2011
  • 20. Case Study of ISPE China(1) International Society for Pharmaceutical Engineering (ISPE) Challenges: • Membership was small; • Participation of Chinese volunteers was not active; • Relationship with the government need to be developed; Objectives: • Grow membership • Improve relationship with the government • Understand local market better • Enhance brand awareness 20
  • 21. Case Study of ISPE China (2) Solutions: • Collaborated with China Center for Pharmaceutical International Exchange (CCPIE), an institution of SFDA to organize joint Conference and SFDA official to speak • Invite SFDA and provincial FDA officials to join the complimentary ISPE regulatory membership • Assist SFDA officials to attend the ISPE Annual Conference in the US • Support Chinese government on translation of new China GMP • Organize Inspector Training Programs for the government inspectors • Expose in the official industry media affiliated to SFDA to promote brand awareness • Form a Regulatory Committee to monitor policy and build regular communication with government 21
  • 22. Case Study of ISPE China(3) Outcomes: • Membership increases from less than 100 to around 1000, nearly 900% within 3 years; • 1/3 of the new members was generated from the Conference • Closer relationship was established with SFDA through the partnership on the Conference • Contacts (members & potentials) number has grown over 700%; 22
  • 23. How to build relations Relation building Research Plan Engagement Policy Monitor Review o Govern- o Goals o /Evaluation Invite to o Country’s 5 ment meetings Year Plan o Adjust your o Who to Mapping and speech plan focus o Industry o Attitude o Co-host according o How to policy Analysis event to new access o Media change o Policy o Partner on News o What to do o Evaluate analysis Projects o Timeline o Industry hurdle and o CSR Trend success Campaign factors o Road Show o o Media interview o Position 23 Paper
  • 24. Principal 1: Win-Win China’s Current Priorities Reform and opening-up Adjustments to industry structure Indigenous innovation Energy saving & emission reducing Harmonious regional development Win-Win Points Sustainable business/finance model Global networking and insights International standardization Advanced managerial experience Advanced body of knowledge Foreign Associations’ Strengths 24
  • 25. Principal 2: Proactive communications • Top to down • You need “local support” to read government correctly and overcome cultural difference • Follow foreign affairs procedure • Build personal relations helps 25
  • 26. Principal 3: Establish trust CSR necessity in China 26
  • 27. Project negotiation & approval • Annual budget is usually approved in Q3 or early Q4 and can hardly be changed • Going abroad as government official status is restricted(1~2 times a year) • Negotiation process is lengthy and complicated 27
  • 28. Things you must know 28
  • 29. Things you must know • Working with government doesn’t necessarily means business profit, but it will help you enhance influence and allow you access to the market • Show your attitude of “Contribution” to the Chinese government rather than “long for money” • Be patient and persistent • Clear about your goal 29
  • 30. Things you must know • Provide market research data to show your strength • Finding the right person in the government is important • Establish local presence • Localize your product (local language/content with local relevance is a must) 30
  • 31. Things you must know • Ready to handle administrative affairs • Sign agreement carefully to protect your benefit • Be flexible 31
  • 32. Panel Discussion Experience Sharing and Q&A Guest panelists: Abe Eshkenazi, Chief Executive Officer, APICS Greta Kotler, Chief Global Development Officer, ASAE 32
  • 33. Contact Information Speaker Name (1)Maria Tong Title: Senior Account Director Speaker Name (3) Greta Kotler Organization: MCI China Title: Chief Global Development Phone: 86-10-52061077 Officer Email: maria.tong@mci-group.com Organization: ASAE: the Center for Website: www.mci-group.com Association Leadership Phone: 202.326.9506 Speaker Name (2)Abe Eshkenazi Email: gkotler@asaecenter.org Title: Chief Executive Officer Website: www.asaecenter.org Organization: APICS Association for Operations Management Phone:773.867.1779 Email:aeshkenazi@apics.org Website: www.apics.org 33