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Expanding into Global Markets through
                    Meetings / Events
                               Ajay Bhojwani
                     Deputy Managing Director
                              MCI Middle East

                                   July 2012
                               In partnership with
Agenda
1. Introduction
2. Going Global !
3. Barriers to International Development
4. Localisation is the next Globalisation
5. Case Study Experience
6. Keys to Success
My Journey…


               Marketer by       • University of
               Qualification       Wollongong, Aus


              Over 10 years in
               meetings and    • With over 5 years in
                                 launching meetings
               associations      in emerging markets
                 Industry
                                 • Part of the ME &
                                   India Management
                 MCI Group         Board & lead the
                                   association
                                   business
Going Global !


            4
Why go Global ?




                  5
Expanding or Penetrating into Markets




Feasibility &                       International
  Market          Product Sales      & Regional
 Research                              Events




                                                    6
Events as your
Global Strategy

             7
Reasons for attending meetings/conferences
Why Events for a Global Strategy ?




                                                                          Attracting
                                                                            larger
               Easy                                        A phased
                            Additional     Stronger                      audiences to
 Market     outreach to                                   approach to
                             regional    international                     annual
Research   international                                 international
                           penetration   partnerships                     meetings
             members                                        strategy
                                                                             and
                                                                         conventions




                                                                                    9
Barriers to international
           development


                       10
Common Barriers
   Dependent on regional partnerships & support
   Being culturally relevant
   Lack of experience and knowledge of regional markets
   Local business licensing and operation
   Weak regional and local volunteer leadership support
   Competing with activities of partner organisations
   Focused local / regional marketing and business development
    strategy
   Local community receptivity to US-based associations
   Rising inflation costs
It is all about Localisation !

                            12
Future of Regional Meetings




                              Convention 2020 Survey – 1,100 respondents
It is all about being locally relevant




      Delegates don’t want another meeting….they buy an “experience”
              to help them find a “solution” to their problem
McDonalds – How far can you go to be locally
relevant !
Benefits of regional meetings

Stronger partnerships

Closer to your members

Less financial risk

Shorter lead times

Multiple regions being hit at the same time

Managed by reduced resources
Regional Meetings
            VS
International Conventions
International / Regional Events

Factors / Meetings         Regional      International
     Financial Risk      Low to Medium   Medium to High
Resource Requirement         Low              High
Dependency on partners       High             Low
 Regional Membership         High             Low
       Service
 Partner Competition         High             Low
   Local Relevance           High             Low
  Market Experience          High             High
      Marketing            Regional          Global


                                                          18
Emerging Market –
      Middle East
CTBUH
   Association dedicated to sharing multi-disciplinary information
    on tall buildings and sustainable urban environments and
    certifying the world’s tallest building
   Membership comprises of organisation membership, individual
    membership and affiliated organisation membership
    (supporting CTBUH’s initiatives)
   Key activities include World Congress, conferences, awards
    and several other events
   Have witnessed the tallest building graphs move from west to
    the east and the gap widening for the same
Local Partnerships / Endorsements

   Strong committee comprising of their strategic members in
    region, government representatives and media personnel

   Government endorsement and support

   Local stakeholders and opinion leaders involvement in
    programme development

   Regional sponsors and speakers

   Regional organisational partnerships for wider outreach
Attendance Strategy

   Local committee was strongly involved in driving local
    registrations from their organisations as well as key
    competitors
   Strategic Partners / sponsors were also asked to drive
    sponsorship through certain marketing efforts
   International members were targeted through web
    marketing and direct marketing
   A regional sales campaign was run to call key potential
    organisations to drive in delegate sales
Outreach To Business Multipliers


                          Corporates




                                        Colleges &
           Associations
                                        Universities




                           Delegate
                          Acquisition




            Ministries                  Individuals




                          Government
                            Entities




                                                       23
Sponsorship Strategy
   Focused only on market leaders

   Ensured government support and endorsements

   Had a local strategy VS international strategy

   Ensured sound participation of local organising committee
    and their extended reach

   Packages focused on driving in delegates in addition to
    standard benefits

   Defined numbers for each package and exclusivity
Regional Marketing Strategy
   Region focused direct marketing
   Strong regional media partnerships and barters
   Channel marketing through regional stakeholders and
    sponsors
   Dedicated PR strategy
    - Regional stories being addressed
    - Highlighted the booming local and regional economy
    - Inclusion of local partners / sponsors / government
    - Brought together 51 journalists at the opening ceremony
Results from Congress
   One of the highest attended meeting

   Excellent government involvement and partnership

   Great regional penetration leading to increase in
    membership

   Building the CTBUH brand in one of the fastest growing
    economies in the world
    - More than satisfying press coverage

   Certifying the world’s tallest tower
Snapshots of CTBUH
Building an
international market for
          your products
Keys to Success

                   Defining Market
                      Potential

                    Strategic Intent

                   Business Model –
                  Revenue & Expense
                     Define Local
                      Relevance
                       Develop
                     Partnerships
                      Marketing
                      Campaign

                                       29
Keys to Success
   Define Local Relevance
    - Local audience needs, expectations and desired outcomes
    - Event / Product design, delivery & MARCOM considers cultural differences
    - Promotion campaigns, tied to tangible product experiences
   Develop Partnerships
    - Government, corporations, universities, national societies, chapters
    - Cost sharing, financial, audience access, content
   Marketing Campaign
    - Pricing strategy
    - List development (multipliers and rentals)
    - Direct sales (telemarketing), direct mail, advertising
    - Local website with registration options
    - Indirect marketing - regional/national organizations, PR and media
      partnerships, reciprocal agreements
    - Locally relevant and easy to understand communication tools


                                                                                 30
Success Stories




                  31
Contact Information
       About This Presentation

                Ajay Bhojwani

  ajay.bhojwani@mci-group.com

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Cesse 2012 Management Institute - Ajay Bhojwani - Expanding into Global Markets through Meetings

  • 1. Expanding into Global Markets through Meetings / Events Ajay Bhojwani Deputy Managing Director MCI Middle East July 2012 In partnership with
  • 2. Agenda 1. Introduction 2. Going Global ! 3. Barriers to International Development 4. Localisation is the next Globalisation 5. Case Study Experience 6. Keys to Success
  • 3. My Journey… Marketer by • University of Qualification Wollongong, Aus Over 10 years in meetings and • With over 5 years in launching meetings associations in emerging markets Industry • Part of the ME & India Management MCI Group Board & lead the association business
  • 6. Expanding or Penetrating into Markets Feasibility & International Market Product Sales & Regional Research Events 6
  • 8. Reasons for attending meetings/conferences
  • 9. Why Events for a Global Strategy ? Attracting larger Easy A phased Additional Stronger audiences to Market outreach to approach to regional international annual Research international international penetration partnerships meetings members strategy and conventions 9
  • 10. Barriers to international development 10
  • 11. Common Barriers  Dependent on regional partnerships & support  Being culturally relevant  Lack of experience and knowledge of regional markets  Local business licensing and operation  Weak regional and local volunteer leadership support  Competing with activities of partner organisations  Focused local / regional marketing and business development strategy  Local community receptivity to US-based associations  Rising inflation costs
  • 12. It is all about Localisation ! 12
  • 13. Future of Regional Meetings Convention 2020 Survey – 1,100 respondents
  • 14. It is all about being locally relevant Delegates don’t want another meeting….they buy an “experience” to help them find a “solution” to their problem
  • 15. McDonalds – How far can you go to be locally relevant !
  • 16. Benefits of regional meetings Stronger partnerships Closer to your members Less financial risk Shorter lead times Multiple regions being hit at the same time Managed by reduced resources
  • 17. Regional Meetings VS International Conventions
  • 18. International / Regional Events Factors / Meetings Regional International Financial Risk Low to Medium Medium to High Resource Requirement Low High Dependency on partners High Low Regional Membership High Low Service Partner Competition High Low Local Relevance High Low Market Experience High High Marketing Regional Global 18
  • 19. Emerging Market – Middle East
  • 20. CTBUH  Association dedicated to sharing multi-disciplinary information on tall buildings and sustainable urban environments and certifying the world’s tallest building  Membership comprises of organisation membership, individual membership and affiliated organisation membership (supporting CTBUH’s initiatives)  Key activities include World Congress, conferences, awards and several other events  Have witnessed the tallest building graphs move from west to the east and the gap widening for the same
  • 21. Local Partnerships / Endorsements  Strong committee comprising of their strategic members in region, government representatives and media personnel  Government endorsement and support  Local stakeholders and opinion leaders involvement in programme development  Regional sponsors and speakers  Regional organisational partnerships for wider outreach
  • 22. Attendance Strategy  Local committee was strongly involved in driving local registrations from their organisations as well as key competitors  Strategic Partners / sponsors were also asked to drive sponsorship through certain marketing efforts  International members were targeted through web marketing and direct marketing  A regional sales campaign was run to call key potential organisations to drive in delegate sales
  • 23. Outreach To Business Multipliers Corporates Colleges & Associations Universities Delegate Acquisition Ministries Individuals Government Entities 23
  • 24. Sponsorship Strategy  Focused only on market leaders  Ensured government support and endorsements  Had a local strategy VS international strategy  Ensured sound participation of local organising committee and their extended reach  Packages focused on driving in delegates in addition to standard benefits  Defined numbers for each package and exclusivity
  • 25. Regional Marketing Strategy  Region focused direct marketing  Strong regional media partnerships and barters  Channel marketing through regional stakeholders and sponsors  Dedicated PR strategy - Regional stories being addressed - Highlighted the booming local and regional economy - Inclusion of local partners / sponsors / government - Brought together 51 journalists at the opening ceremony
  • 26. Results from Congress  One of the highest attended meeting  Excellent government involvement and partnership  Great regional penetration leading to increase in membership  Building the CTBUH brand in one of the fastest growing economies in the world - More than satisfying press coverage  Certifying the world’s tallest tower
  • 28. Building an international market for your products
  • 29. Keys to Success Defining Market Potential Strategic Intent Business Model – Revenue & Expense Define Local Relevance Develop Partnerships Marketing Campaign 29
  • 30. Keys to Success  Define Local Relevance - Local audience needs, expectations and desired outcomes - Event / Product design, delivery & MARCOM considers cultural differences - Promotion campaigns, tied to tangible product experiences  Develop Partnerships - Government, corporations, universities, national societies, chapters - Cost sharing, financial, audience access, content  Marketing Campaign - Pricing strategy - List development (multipliers and rentals) - Direct sales (telemarketing), direct mail, advertising - Local website with registration options - Indirect marketing - regional/national organizations, PR and media partnerships, reciprocal agreements - Locally relevant and easy to understand communication tools 30
  • 32. Contact Information About This Presentation Ajay Bhojwani ajay.bhojwani@mci-group.com