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Why Agile Transformations Fail (and what you can do about it)

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Why Agile Transformations Fail (and what you can do about it)

I've learned by direct and indirect experience, in over 15 years of professional activity in the Agile field, that so called Agile "transformations" which really meet their expectations (or, even better, exceeds them) are quite few.

In too many instances the benefits are minimal, totally absent or indeed negative.

This presentation intends to acknowledge, constructively, this elephant in the room and to offer insights, personal experiences and suggestions to anyone willing to enhance the Business Agility of their organization.

We'll take a look at some common misunderstanding concerning the organizational and cultural transition to Agility (I don't really like the term "transformation" in this context).

We'll also observe a few dear, old habits that are apparently hard to change.

I've learned by direct and indirect experience, in over 15 years of professional activity in the Agile field, that so called Agile "transformations" which really meet their expectations (or, even better, exceeds them) are quite few.

In too many instances the benefits are minimal, totally absent or indeed negative.

This presentation intends to acknowledge, constructively, this elephant in the room and to offer insights, personal experiences and suggestions to anyone willing to enhance the Business Agility of their organization.

We'll take a look at some common misunderstanding concerning the organizational and cultural transition to Agility (I don't really like the term "transformation" in this context).

We'll also observe a few dear, old habits that are apparently hard to change.

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Why Agile Transformations Fail (and what you can do about it)

  1. 1. WHY AGILE TRANSFORMATIONS FAIL (AND WHAT YOU CAN DO ABOUT IT) Andrea Provaglio
  2. 2. ANDREA PROVAGLIO Andrea Provaglio is one of the most senior Agile practitioners in Italy, with over two decades of experience, clients in three di ff erent continents and experience on a wide range of companies and organisations, both in the private and in the public sector, ranging from the United Nations and large multinationals to small and dynamic companies. He works in Europe and he is based in Italy. Executive Business Agility Advisor, Senior Agile Coach, Keynote Speaker, Mentor, Certi fi ed Agile Trainer In addition to his main coaching and consulting activity inside companies, Andrea is a regular speaker at major international Agile conferences, where his talks are usually appreciated for their innovative and ground-breaking perspectives. Andrea is also a regular faculty member of the Executive MBA Ticinenis with the University of Pavia, where he lectures on Agile management and highly adaptive organizations. ICAgile’s Authorized Instructor Professional Scrum Master Professional Product Owner Certi fi ed Agile Leadership Agility in HR Professional MAIN CERTIFICATIONS Scrum at Scale Practitioner MAIN CLIENTS During his previous career in IT he also worked for four years in the USA, on an O-1 work visa for "extraordinary abilities in Sciences.”
  3. 3. AN OPEN SECRET IN THE TRADE Quite a few Agile “transformations” fail — sometimes spectacularly
  4. 4. HOW DOES A FAILED TRANSFORMATION LOOK LIKE?
  5. 5. LIKE THIS Australia and New Zealand Bank Agile “New Way of Working”
  6. 6. “It’s been a disaster. Whoever becomes the next CEO, the fi rst thing they’ll do is to get rid of agile. -Former ANZ Executive Read the article, though. There are other voices.
  7. 7. DAMAGING THE BUSINESS The cost of the attempted transformation exceeds the bene fi ts
  8. 8. DAMAGING THE PEOPLE Stress, burnout, frustration, anxiety People leave or silent-quit
  9. 9. DAMAGING THE FUTURE Falling behind business and social changes
  10. 10. WHAT MAKES A TRANSFORMATION FAIL Disclaimer: these are a few personal observations, reality is more complex
  11. 11. NO CULPRIT Multiple interrelated causes
  12. 12. IT’S HARD TO UNDERSTAND WHAT AGILE REALLY IS Born in a highly technical industry that sells products made 100% of intellectual work https://flic.kr/p/2mb6vET
  13. 13. ORGANIZATIONS ARE IMPLICITLY OPTIMIZED TO AVOID CHANGING THE STATUS QUO MIDDLE- AND FIRST-LEVEL MANAGER AND “SPECIALIST” POSITIONS & POWER STRUCTURES — Craig Larman https://flic.kr/p/AEyVHF
  14. 14. AGILE AS A COMMODITY Frameworks, tools, consultants that “install” Agile
  15. 15. FAKE AGILITY “10,000 Jira transactions per month” — ANZ https://flic.kr/p/e2cXrf
  16. 16. SHALLOW AGILE Just process, missing the real potential
  17. 17. INEXPERIENCED COACHES You need the scars, not just badges
  18. 18. SOME INDICATORS OF HEALTHY AGILE Healthy for the business, people, society – + People’s well-being – + People’s engagement – + Business resilience and adaptability – + More value-adding activities, less waste – + Continuing organizational learning
  19. 19. WHAT YOU CAN DO ABOUT IT Change Agent Decision-maker
  20. 20. AVOID MANICHAEISM Simple dichotomies cannot address complexity
  21. 21. AVOID HOLY CRUSADES In the name of your own idea of Agile
  22. 22. FOCUS ON THE BUSINESS AS WELL AS ON PEOPLE Tree-hugging Agile is cozy but not sustainable
  23. 23. LEARN, THINK, DECIDE Study, discuss, understand Agile Simple notions are dangerous Photo by Evan Bench from paris, france, CC BY 2.0
  24. 24. LEADERS GO FIRST Don’t just make“them” change. You should be the fi rst to lead the way.
  25. 25. MAKE YOUR VALUE STREAM AGILE END-TO-END Using Agile for “production” only is pointless
  26. 26. OWN YOUR AGILITY Don’t externalize your evolution
  27. 27. REFERENCES https://bit.ly/provaglio-iad22
  28. 28. LET’S CONNECT ANDREA PROVAGLIO http://andreaprovaglio.com https://linkedin.com/in/provaglio

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