Doris Chan, Product Manager at American Express, talked about how your job is to be a product manager, project manager, sales person, customer service representative and teacher. Psychology and communication are two hidden key hurdles that many product managers struggle with. Navigating stakeholder trust means winning funding. Having the patience to explain a concept for the fifth time means they will defer to you when they don't understand. Use emotional intelligence to support growth in your career.

1. Product Management Secrets with
American Express’ Product Manager
www.productschool.com

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35. Product Management Secrets with
American Express’ Product Manager
www.productschool.com