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DIVERSITY
and high-performing teams
by TIER mobility CPO
productschool.com
Your Product Management
Certificate Path
Certificates
Product Manager
Certification™
Senior Product Manager
Certification™
Product Leader
Certification™
Corporate Training
Level Up Your Team Management Skills
productschool.com
Come join us on Launch!
Become part of our exclusive community
Where Product People go to connect, exchange
ideas and build better together!
Join exclusive product community
Free Product Management Resources
Resources
Events Courses Podcasts
Newsletters Communities eBooks and
Reports
Georgie Smallwood: CPO at TIER Mobility
DIVERSITY
and high-performing teams
Chief Product Officer at TIER Mobility
Previously CPO at N26
Building products and teams globally
Angel Investor and startup Advisor
Georgie Smallwood @georgie_smalls
Setter of
Direction and
ensuring
teams are
enabled to
succeed
Builder of
Products and
delivering
incremental
value to users
The journey to Senior Product Leadership
Georgie Smallwood @georgie_smalls
Georgie Smallwood @georgie_smalls
Diversity is:
Georgie Smallwood @georgie_smalls
Diversity in relation to high-performing teams
Diversity
Diversity in a
high-performing
team
Georgie Smallwood @georgie_smalls
Why does
diversity
matter?
Georgie Smallwood @georgie_smalls
There are many challenges
in building diverse teams
Georgie Smallwood @georgie_smalls
So why should we bother?
Georgie Smallwood @georgie_smalls
What are essential
ingredients in
building
high-performing
teams?
Georgie Smallwood @georgie_smalls
01
Hard Skills
What do you need
in the teams?
Product Management understanding
Product Management (team or managers)
Project Management
Customer Journey Mapping
Platform Architecture
Agile Methodologies
SQL, Kotlin
Test Automation
Georgie Smallwood @georgie_smalls
02
Team Skills
What elements do
you need in a high-
performing team?
Engineers can relate to (in management)
Can work with “that” stakeholder
Has an affinity for deep-data analysis
Naturally pulls people together after a team
meeting and says: “Ok, what’s our plan?
Always asks “why?”
Always asks “why not?”
Georgie Smallwood @georgie_smalls
Product Management understanding and
agile technologies
Project Management and
test automation
SQL and data analysis
Kotlin, Architecture and
People Management
Engineers can relate to (in
management)
Can work with “that” stakeholder
Has an affinity for deep-data analysis
Always asks “why?”
Always asks “why not?”
Naturally pulls people together after
a team meeting and says “Ok, what’s
our plan?”
03 Forming teams
Georgie Smallwood @georgie_smalls
Diversity
A team full of diversity does not make a
high-performing team
Georgie Smallwood @georgie_smalls
1
Environment
Open and honest leadership
A sense of familiarity
A learning mindset
Georgie Smallwood @georgie_smalls
2
Expectations
Stretch goals
Clear vision and direction
All in
Georgie Smallwood @georgie_smalls
3
Relationships
Respect and partnership
Time to build
Understanding of each other’s
preferred style
Georgie Smallwood @georgie_smalls
A team full of diversity does not make a
high-performing team
Diversity
Diversity in a high-
performing team
Georgie Smallwood @georgie_smalls
Diversity &
Inclusion
An outcome that is essential
to a high-performing team
Georgie Smallwood @georgie_smalls
Georgie Smallwood: CPO at TIER Mobility
DIVERSITY
and high-performing teams
Part-time Product Management
Training Courses
and Corporate Training
productschool.com

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