The document discusses user-centered design (UCD) and its multistage process of analyzing how users will interact with a product. It outlines the key phases of UCD - analysis, design, implementation, and deployment. It then provides descriptions and definitions of many important concepts in user experience design, human-computer interaction, and usability testing.

3. The intersection of all three is User-centered design

6. User-centered design process phases

11. Designing a product

12. Innovate Think something new…Be original and simple…

13. Design Be different and design for average people…

14. Wireframe Create Blueprint and prototype of product….

15. User testing Find out how useful, usable and simple to operate product is….

16. Understand more….

17. user Interface It’s a crossroad between the user, computer (hardware) and computer programs (software). A systematic approach through set of commands in machine to respond to user’s interaction with the system.

18. usability It’s a study of how easy a user interface is to use in order to achieve some goal. An art of making product more efficient, satisfying to use and easier to learn.

19. Accessibility Understand user’s needs, evaluate and make things accessible to them accordingly.

20. Checklist A comparison between tasks, processes, behaviors, user interface components etc. based on predefined set of guidelines to evaluate a product.

21. Information Architecture A science of understanding what you want your site to do, defining site’s goals, understanding target audience, their goals and creating a blueprint of things accordingly.

22. Information Design Understanding how people prefer to learn, their cultural differences and how they use the information.

23. Interaction Design Designing a system which focuses on user’s goals and defining the behavior of system in response to its users.

24. Content Writing Learn to speak the user’s language.

25. Technical Writing The technical communication of explaining the user how to use the product.

26. Usability Engineering Designing a user friendly interface that allows user to effectively and efficiently accomplish his tasks.

27. Visual Designing To give a nice, pleasant and beautiful feel to the user by using images, colors, shapes, typography, visual art and page layout. Designs are created By Preeti Arora for www.99acres.com

28. Web analytics A tool to measure and analyze website traffic to optimize web usage.

29. Personas A persona represents the real user in form of fictional characterization. Persona is created By Neha Modgil for www.techved.com

30. Scenario A scenario is a story described on paper of a persona (user) using a product to achieve a particular goal. Scenario is created By Neha Modgil for www.techved.com

31. Storyboard A technique to illustrate the series of drawings, sketches or words to explain the interaction between the interface and user. It basically shows how user interface changes in response to user’s actions. Storyboard is created By Mahendra for www.jeevansathi.com

32. Brainstorming A process which gives quantitative and creative multiple ideas or solutions for any topic or problem organized into groups.

33. Field Study A method for collecting data and information about the user, his requirement and product requirement through interview, observations or video recording.

34. Ethnography This is a process of gathering information of how end user uses the product or website in their natural environment.

35. Think aloud protocol It’s a method of user testing in which the user is asked to think out loud while performing a task. It helps one understand the expectations and confusions user faces with the system.

36. Use Case It’s a set of possible sequences of interactions between the user and systems while accomplishing a particular task to achieve a goal by detailing scenario driven threads. A use case describes "who" can do "what" with the system.

37. Card Sorting It’s a method of giving target users to organize the small index cards while designing the structure of information of any product i.e. websites having labeling and key content on it, the results reflect how users expect the concept should be presented.

38. Eye Tracking The way a person moves his eyes when looking at application. It helps understand which part of the object is getting attention of the user and which part is missing attention of the user.

39. Focus Group It’s a discussion with target group users to find out problems they face while using any product related to usability issues.

40. Mental Model It’s a study of understanding how human know, perceive, make decisions and construct behavior in different environments.

41. Usability Testing It helps designer understand the reality of their assumptions and about user’s behavior by doing real life testing of real user.

42. Human Computer Interaction It’s a study of interaction between human and computer. The goal is to improve computers and make it more usable and receptive to user’s needs.

43. Ergonomics (Human Factor) It’s a science of multi-disciplinary field for understanding and improving human computer interaction or human interaction with any product or system to optimize it’s performance keeping in mind the health and safety of people involved.

44. Heuristic evaluation It’s a usability inspection method of user interface design for usability. It identify problems in the field of Human computer interaction.

47. User Experience The perfect coordination between all the things I have mentioned here in the presentation and the goal is to create the best possible interaction between machines and users.

48. So UED is…. how much you could understand from me and my experience today….? If I am able to make you understand the basics of UED through this presentation I am a successful designer or I need to learn more….

49. Thank you by Preeti Arora [email_address]