4. DEFINITION
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Visual merchandising is a purely aesthetic science, and
it is the backbone of the retail industry.
Visual merchandising plays an important role in the
retail industry. However, the merchandise hardly sells
in retails where identical merchandise is flooded in the
market.
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Visual merchandising is a silent selling technique that
helps to reduce the employee mix and increase per
square feet returns and can further help in reducing
marketing budgets.
Visual merchandising of developing the floor plans
and three-dimensional displays in order to maximize
sales
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Both goods and services can be displayed to
highlight their features and benefits.
The purpose of such visual merchandising is to
attract, engage, and motivate the customer
towards making a purchase.
10. Visual Merchandising
Visual Merchandising: The physical display of
goods in the most attractive and appealing ways.
Store Layout: the interior arrangement of retail
facilities.
Selling areas: where merchandise is displayed and
customers interact with sales personnel. (75-80% of the
total space)
Sales support areas: devoted to customer services,
merchandise receiving and distribution, management
offices and staff activities.
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11. Visual Merchandising
Floor Plan: A drawing showing arrangement of
physical space, such as showing the positioning of
merchandise groups and customer services for a retail
store.
Grid Layout: A retail floor plan that has one of ore
primary (main) aisles running through the store, with
secondary (smaller) aisles intersecting with them at
right angles.
Maze Layout: A free-flowing retail floor plan
arrangement with informal balance.
Fixtures: Shelves, tables, rods, counters, stands, easels,
forms, and platforms on which merchandise is stocked
and displayed for sale.
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12. Merchandise Presentation
Merchandise presentation includes the ways that goods
are hung, placed on shelves, or otherwise made
available for sale in retail stores.
Shoulder-out presentation: The way most garments are
hung in home closets with only one side showing from
shoulder to bottom.
Face-forward presentation (face-out presentation):
Hanging of clothing with the front fully facing the
viewer. This should always be done at entrances and
aisles.
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21. Retail Fixtures
Carousels: Circular racks that turn.
- a large machine that turns arround
Example: A continuous moving strip on which
passenger’s bags are put for collection.
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22. Retail Fixtures
Dump tables/bins: A rimmed table or bin used to
hold sale or special merchandise on the sales
floor, especially in discount operations; it has no
formal arrangement.
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23. Retail Fixtures
Four-way rack: A fixture with four extended arms,
that permits accessibility to hanging merchandise
all the way around
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24. Retail Fixtures
Rounders: Circular racks on which garments are
hung around the entire circumference
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25. Retail Fixtures
T-stand: Freestanding, two-way stand in the
shape of a T, that holds clothes on hangers,
sometimes with one straight arm and one
waterfall.
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26. Retail Fixtures
Waterfall: A fixtures with an arm that slants
downward, that contains knobs to hole face-forward
hangers with clothing at various levels.
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TEMPORARY DISPLAYS :
— Temporary displays are designed for short-
term use (for 4-8 weeks).
— Materials generally include: cardboard,
printed sheets, chipboard, and plastic.
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2. SEMI PERMANENT DISPLAY
Semi-permanent displays are usually constructed
out of more durable materials and have a lifespan
of 12-52 weeks or more.
— Semi Permanent Display uses some of the same
materials, but usually with paperboard and
containerboard.
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3. PERMANENT DISPLAYS :
— Permanent Displays are by far the most
complex and expensive displays to design,
and is the most profitable display
Permanent Displays are produced using
strong and rigid materials such as wood,
metal, acrylic, wire
33. MOSTLY USEDMATERIALS
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1. Wood
Wood is Extremely common, Easily
available,Durable, May be expensive or cheap
— It has attractive decorative properties with
or without painting.
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2. MDF = Medium Density Fiberboard
— Produced from the thinning of sustainable
softwood forests well suited to carcasses.
— Light in weight
— Cheap
— Reasonably strong
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3. PLASTIC
— Most plastics are relatively cheap
— Do not require finishing.
However if exposed to sunlight they may
degrade over time and translucency will be
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4. ACRYLIC:
— Acrylic is a plastic when polished offers a
gloss finish.
— It can be crystal clear or pigmented in a
wide variety of colors.
— Easy to machine
— cheap and reasonably strong but is also
brittle and can be scratched.
— It can be bonded with adhesives
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5. STYRENE
— Styrene sheet comes with a gloss side and
a matt side and it cannot be polished.
— Styrene is cheap
— comes in multiple colors
— It is less brittle than acrylic and more
flexible.
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6 . PETG = Polyethylene Terephthalate Glycol
— It is a clear sheet and has excellent
transparency.
— It is easy to thermoform.
— It is not brittle.
— Resistant to chemicals such as cleaning
materials.
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7METAL
Metals are used for some permanent POP
applications where strength and durability are
important. Metal are being used in varity of
props and fixtures.
49. Displays
Displays: individual and notable physical
presentation of merchandise.
Displays are intended to:
Stimulate product interest
Provide information
Suggest merchandise coordination
Generate traffic flow
Remind customers of planned purchases
Create additional sales of impulse items
Enhance the store’s visual image
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50. Interior Displays
Locations for interior displays:
Just in the entrance
Entrance to department
Near cash/wrap
Next to related items
Across from elevators and escalators
Ends of aisles
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52. Merchandise
More interesting if in odd numbers
Groups:
One-category, or line-of-goods
Related groupings: go together or reinforce each other
Theme groupings: event, holiday, etc.
Variety or assortment groupings: collection of unrelated items
all sold at the same store.
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53. Lighting
Used to direct customer’s attention to the display
Use more light for dark colors, less light for light
colors
Beamspread; the diameter of the circle of light
Beamspread techniques:
Floodlighting: recessed ceiling lights to direct
light over an entire wide display area
Spotlighting: focuses attention on specific
areas or targeted items of merchandise
Pinpointing: focuses a narrow beam of light on
a specific item
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56. Props
Objects added that support the theme of the
display.
Functional Props: used to physically support the
merchandise. (mannequins, stands, panels, screens, etc)
Decorative Props: used to establish a mood or an
attractive setting for the merchandise being featured (ex:
mirrors, flowers, seashells, surfboards, etc)
Structural Props: used to support functional and
decorative props and change the physical makeup of
displays. (boxes, rods, stands, stairways, etc)
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60. Signage
It is the design or use of signs and symbols to
communicate a message to a specific group,
usually the purpose of marketing or a kind of
advocacy.
Includes individual letters and complete signs.
Often on some kind of holder.
Can tell a story about the goods.
Should try to answer customers questions.
Should be informative and concise.
Can include prices, sizes, department location.
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61. Window Displays
Seen from outside of the store.
First contact with the customer.
Can have a series of windows.
Advantages of Window Displays:
Establish and maintain an image
Arouse curiosity
Disadvantages of Window Displays:
Expensive to design and maintain
Requires space
Merchandise can get ruined (sun ,etc)
Glare
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62. Types of Window Displays
Enclosed windows: have a full background and sides
that completely separate the interior of the store from the
display window.
Ramped windows: floor is higher in back than in front
Elevated windows: from 1 to 3 feet higher than
sidewalk
Shadowbox windows: small, boxlike display windows
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64. Types of Window Displays
Semi-closed windows: have a partial background
that shuts out some of the store interior from those
viewing the window
Open Windows: have no background panel and
the entire store is visible to people walking by
Island windows: four-sided display windows that
stand alone, often in lobbies.
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