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International Human Resource
Management
Managing people in a multinational context
Preeti Bhaskar
Symbiosis Center for Management Studies,
Noida
v
IHRM Chapter 1
• Meaning and scope
• Globalization
• Dimensions of IHRM
• Objectives of IHRM
• Difference between domestic HRM and IHRM
• International assignments
• Significance of IHRM in International Business
• Challenges of IHRM
• HRM practices in different countries.
Chapter Outline
2IHRM Chapter 1IHRM Chapter 1
v
International Imperative
Why organizations expand Internationally
3IHRM Chapter 1IHRM Chapter 1
v Copyright © 2005 South-Western. All rights reserved.1–4
International Expansion
• Strategies for expanding internationally
– Exporting locally produced goods to other country
– Subcontracting or licensing production of certain
goods or services to foreign partner
– Entering into joint venture with foreign partner
– Setting up operations (making a direct investment) in
form of foreign branch or subsidiary
International Expansion
4IHRM Chapter 1IHRM Chapter 1
v
Globalizing the HR - Function
As companies Globalize, their HR departments need to understand the
challenges of working internationally and serving a global organization
like:
 Supporting personnel to serve the needs of their global organizations.
 Acquiring competent personnel to work in a Global Environment.
 Train or explain alliance about and be a better global business partner.
 Administration and use supplement the capabilities for existing professionals.
 Frame and Practice HR polices that adopt multinational Cultural, Political, Legal and
Industrial framework.
1–5 5IHRM Chapter 1IHRM Chapter 1
v
International Human Resource
Management (IHRM)
The process of procuring, allocating and effectively
utilizing human resources in an international business is
called International Human Resource Management or
IHRM.
International Human Resource Management is the
process of sourcing, allocating and effectively utilizing
human resources in a multinational organization.
6IHRM Chapter 1IHRM Chapter 1
v
Difference between
Domestic Vs. International HRM
IHRM Chapter 7IHRM Chapter 1IHRM Chapter 1
v
Differences between Domestic HRM and IHRM
IHRM Chapter 8IHRM Chapter 1IHRM Chapter 1
v
The practice of HRM in the international context is different
from its domestic counterpart in a number of ways.
These include:
9IHRM Chapter 1
• Being responsible for a greater number of functions and
activities such as selection, training and management of
international assignees
• much broader knowledge of foreign country employment
laws and global organization designs.
• more closely involved with employees lives as the
• Being involved with greatly expanded and constantly
changing mix of employees (from the home countries and
foreign locals), adding considerable diversity and
complexity to the HR tasks.
IHRM Chapter 1
•Dimensions of IHRM
v 10IHRM Chapter 1
• Cope –up with more external influences
• Face greater exposure to problems and liabilities (for
example, making mistakes in expatriate assignments can
cost). The accumulated direct and indirect costs can be
huge.
• Additional responsibilities like translation of language,
both at headquarters and at the subsidiary level,
organizing schooling and housing for expatriates and
providing administrative services.
• Management of differential compensation due to variety
of allowances and adjustments.
• More emphasis on activities like international relocation
and orientation, both pre departure and post departure
cultural training.
IHRM Chapter 1
v 11IHRM Chapter 1
• Knowledge of international taxation, rate of inflation and
cost of living, including currency fluctuation.
• Diversity management, like managing people from
different cultural and political backgrounds and gender
differences.
• More contacts with Government officials for obtaining
visas, work permits, tax certificates, fixing of meetings
and so on.
• More risk management as threats from terrorists,
Kidnappers and protecting intellectual property rights of
firms..
• More public relations work to enhance the multinationals
image and deal with human rights and other NGOs and
interest group operating in different countries.
IHRM Chapter 1
v 12IHRM Chapter 1IHRM Chapter 1
Where subsidiary
may be located
Sources of labor,
finance and other
inputs
Where the firm
headquarter is
located
Dimensions of IHRM
v
Sources of Employees for
International Assignments
HCNHCN
Host Country
Nationals (HCNs)
are workers
from the local
population
(local nationals)
Parent Country
Nationals (PCNs)
are employees
sent from the
home country
(expatriates)
Third Country
Nationals (TCNs)
are employees
from
a country other
than the parent &
host countries
PCNPCN TCNTCN
IHRM Chapter 13IHRM Chapter 1IHRM Chapter 1
v
IHRM Chapter 1
• Deployment in getting right skills to right place in organization
regardless of geographic location
• Knowledge & innovation dissemination & transfer where all
business units concurrently receive & provide information
• Talent identification & development of those employees with
abilities & skills to function effectively in global organization
• Managing International Assignment
• Employee and family adjustment
• Selecting the right person for a foreign assignment
• Culture differences
• language and communication
• Worldwide environment variation
Issues in IHRM
14IHRM Chapter 1IHRM Chapter 1
v
IHRM Chapter 1
Significance of IHRM in International Business:
15IHRM Chapter 1IHRM Chapter 1
Scullion (2001) outlined 10 major significance of IHRM in globally
business environment. This significance can categorized in 5 key
areas:
v
IHRM Chapter 1
16IHRM Chapter 1IHRM Chapter 1
v
IHRM Chapter 1
17IHRM Chapter 1IHRM Chapter 1
v
Reading 14.1
Managing Global Workforce:
Challenges & Strategies
– Develop a careers for employees to provide rich contextual
knowledge of environments & cultures
– Provide specific awareness building assignments that develop
cross-sensitivity in high potential employees in short time
– Utilize expert SWAT teams deployed on short-term basis for
operational problems technical projects
– Adopt virtual solutions by using electronic communication
technologies to connect local employees to distant problems
Strategies for managing global workforce
18IHRM Chapter 1 18IHRM Chapter 1IHRM Chapter 1
v Copyright © 2005 South-Western. All rights reserved.1–19
Strategic HR Issues in
Global Assignments
Reasons for International
Assignments
Reasons For International Assignments
• Position filling
Skills gap, launch of new endeavor, technology
Transfer
• Management development
Training and development purposes, assisting in
developing common corporate values
• Organizational development
Need for control, transfer of knowledge,
competence, procedures and practices
v
Types of International Assignments
• Short term: up to 3 months
– Troubleshooting
– Project supervision
– A stopgap until a permanent arrangement is found
• Extended: up to 1 year
– May involve similar activities as short-term assignments
• Long term: varies from 1 to 5 years
– The traditional expatriate assignment
Types of International Assignments
v
Non-standard Assignments
• Commuter assignments
• Rotational assignments
• Contractual assignments
• Virtual assignments
Some of these arrangements assist in overcoming the high cost of
international assignments but are not always effective substitutes for
the traditional expatriate assignment.
Non-standard Assignments
v Copyright © 2005 South-Western. All rights reserved.1–22
Strategic HR Issues in
Global Assignments
1. Establish specific purpose for assignment
2. Select appropriate employee for assignment
3. Organizational & individual purposes for assignment must be
identified & matched
4. Assess adaptability to host culture of both employee & any
family members who will be accompanying employee
5. Provide appropriate training for employee & family members
6. Simultaneous training should be conducted for headquarters
staff
Strategic management of global
assignments
v

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IHRM Managing People in a Multinational Context (39

  • 1. International Human Resource Management Managing people in a multinational context Preeti Bhaskar Symbiosis Center for Management Studies, Noida
  • 2. v IHRM Chapter 1 • Meaning and scope • Globalization • Dimensions of IHRM • Objectives of IHRM • Difference between domestic HRM and IHRM • International assignments • Significance of IHRM in International Business • Challenges of IHRM • HRM practices in different countries. Chapter Outline 2IHRM Chapter 1IHRM Chapter 1
  • 3. v International Imperative Why organizations expand Internationally 3IHRM Chapter 1IHRM Chapter 1
  • 4. v Copyright © 2005 South-Western. All rights reserved.1–4 International Expansion • Strategies for expanding internationally – Exporting locally produced goods to other country – Subcontracting or licensing production of certain goods or services to foreign partner – Entering into joint venture with foreign partner – Setting up operations (making a direct investment) in form of foreign branch or subsidiary International Expansion 4IHRM Chapter 1IHRM Chapter 1
  • 5. v Globalizing the HR - Function As companies Globalize, their HR departments need to understand the challenges of working internationally and serving a global organization like:  Supporting personnel to serve the needs of their global organizations.  Acquiring competent personnel to work in a Global Environment.  Train or explain alliance about and be a better global business partner.  Administration and use supplement the capabilities for existing professionals.  Frame and Practice HR polices that adopt multinational Cultural, Political, Legal and Industrial framework. 1–5 5IHRM Chapter 1IHRM Chapter 1
  • 6. v International Human Resource Management (IHRM) The process of procuring, allocating and effectively utilizing human resources in an international business is called International Human Resource Management or IHRM. International Human Resource Management is the process of sourcing, allocating and effectively utilizing human resources in a multinational organization. 6IHRM Chapter 1IHRM Chapter 1
  • 7. v Difference between Domestic Vs. International HRM IHRM Chapter 7IHRM Chapter 1IHRM Chapter 1
  • 8. v Differences between Domestic HRM and IHRM IHRM Chapter 8IHRM Chapter 1IHRM Chapter 1
  • 9. v The practice of HRM in the international context is different from its domestic counterpart in a number of ways. These include: 9IHRM Chapter 1 • Being responsible for a greater number of functions and activities such as selection, training and management of international assignees • much broader knowledge of foreign country employment laws and global organization designs. • more closely involved with employees lives as the • Being involved with greatly expanded and constantly changing mix of employees (from the home countries and foreign locals), adding considerable diversity and complexity to the HR tasks. IHRM Chapter 1 •Dimensions of IHRM
  • 10. v 10IHRM Chapter 1 • Cope –up with more external influences • Face greater exposure to problems and liabilities (for example, making mistakes in expatriate assignments can cost). The accumulated direct and indirect costs can be huge. • Additional responsibilities like translation of language, both at headquarters and at the subsidiary level, organizing schooling and housing for expatriates and providing administrative services. • Management of differential compensation due to variety of allowances and adjustments. • More emphasis on activities like international relocation and orientation, both pre departure and post departure cultural training. IHRM Chapter 1
  • 11. v 11IHRM Chapter 1 • Knowledge of international taxation, rate of inflation and cost of living, including currency fluctuation. • Diversity management, like managing people from different cultural and political backgrounds and gender differences. • More contacts with Government officials for obtaining visas, work permits, tax certificates, fixing of meetings and so on. • More risk management as threats from terrorists, Kidnappers and protecting intellectual property rights of firms.. • More public relations work to enhance the multinationals image and deal with human rights and other NGOs and interest group operating in different countries. IHRM Chapter 1
  • 12. v 12IHRM Chapter 1IHRM Chapter 1 Where subsidiary may be located Sources of labor, finance and other inputs Where the firm headquarter is located Dimensions of IHRM
  • 13. v Sources of Employees for International Assignments HCNHCN Host Country Nationals (HCNs) are workers from the local population (local nationals) Parent Country Nationals (PCNs) are employees sent from the home country (expatriates) Third Country Nationals (TCNs) are employees from a country other than the parent & host countries PCNPCN TCNTCN IHRM Chapter 13IHRM Chapter 1IHRM Chapter 1
  • 14. v IHRM Chapter 1 • Deployment in getting right skills to right place in organization regardless of geographic location • Knowledge & innovation dissemination & transfer where all business units concurrently receive & provide information • Talent identification & development of those employees with abilities & skills to function effectively in global organization • Managing International Assignment • Employee and family adjustment • Selecting the right person for a foreign assignment • Culture differences • language and communication • Worldwide environment variation Issues in IHRM 14IHRM Chapter 1IHRM Chapter 1
  • 15. v IHRM Chapter 1 Significance of IHRM in International Business: 15IHRM Chapter 1IHRM Chapter 1 Scullion (2001) outlined 10 major significance of IHRM in globally business environment. This significance can categorized in 5 key areas:
  • 16. v IHRM Chapter 1 16IHRM Chapter 1IHRM Chapter 1
  • 17. v IHRM Chapter 1 17IHRM Chapter 1IHRM Chapter 1
  • 18. v Reading 14.1 Managing Global Workforce: Challenges & Strategies – Develop a careers for employees to provide rich contextual knowledge of environments & cultures – Provide specific awareness building assignments that develop cross-sensitivity in high potential employees in short time – Utilize expert SWAT teams deployed on short-term basis for operational problems technical projects – Adopt virtual solutions by using electronic communication technologies to connect local employees to distant problems Strategies for managing global workforce 18IHRM Chapter 1 18IHRM Chapter 1IHRM Chapter 1
  • 19. v Copyright © 2005 South-Western. All rights reserved.1–19 Strategic HR Issues in Global Assignments Reasons for International Assignments Reasons For International Assignments • Position filling Skills gap, launch of new endeavor, technology Transfer • Management development Training and development purposes, assisting in developing common corporate values • Organizational development Need for control, transfer of knowledge, competence, procedures and practices
  • 20. v Types of International Assignments • Short term: up to 3 months – Troubleshooting – Project supervision – A stopgap until a permanent arrangement is found • Extended: up to 1 year – May involve similar activities as short-term assignments • Long term: varies from 1 to 5 years – The traditional expatriate assignment Types of International Assignments
  • 21. v Non-standard Assignments • Commuter assignments • Rotational assignments • Contractual assignments • Virtual assignments Some of these arrangements assist in overcoming the high cost of international assignments but are not always effective substitutes for the traditional expatriate assignment. Non-standard Assignments
  • 22. v Copyright © 2005 South-Western. All rights reserved.1–22 Strategic HR Issues in Global Assignments 1. Establish specific purpose for assignment 2. Select appropriate employee for assignment 3. Organizational & individual purposes for assignment must be identified & matched 4. Assess adaptability to host culture of both employee & any family members who will be accompanying employee 5. Provide appropriate training for employee & family members 6. Simultaneous training should be conducted for headquarters staff Strategic management of global assignments
  • 23. v