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1. • Chapter I: Introduction
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• Automobile is the much advance from of vehicle which not only
allows carrying passenger from one place to other also perform
various types of activities like carrying goods which makes
industrialization era easy and comfort. Supadeurali Automobiles is
established in 2053 BS. It is located in Ghorahi 15 Dang. Supadeurali
automobiles sales the small vehiclesof Tata motors as well as
medium vehicles too. It is the Dealer of Sipradi Trading Pvt. Ltd. At
present different companies automobiles dealer are available in the
Dang District. But I intern in the dealer of Tata Motors.
• Tata Motors limited is an Indian multinational automotive
manufacturing company headquartered in Mumbai,
Maharashtra,India, and a subsidiary of Tata Group.
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2. • Mission and objectives of Organization:
• Mission
• Customer's first choice across all segments
• Employee's first choice
• Excellence in supply chain management, safety, operating
efficiencies, stake holder management and CSR activities
• Growth oriented strategies and investments
• Objectives of the Organization:
• To sale of Tata Motors in Dang District and compare its performance
with the respect to past period
• To analyze the price change and demand of Tata Motors in Dang
district and forecast the future prospect of these products.
• To have a brief over view of Tata Motors company and customer
response towards its product.
3. • Major Market and Customers
• Supadeurali Automobiles is one of the fastest growing trading companies.
As the sole distributor of Tata Motors Ltd for Nepal, Supadeurali sells full
range of personal vehiclesmanufactured by TATA along with providing
spare parts and service. With wide range of sales and service network,
Supadeurali Automobiles caters to the need of the customers.
• Supadeurali Automobiles is aprivate dealer on providing highest level of
customer satisfaction to its customers. Led by highly experienced top
management, Supadeurali Automobiles envisions growth while fulfilling
the needs of the customers and achieving the company objectives. Driven
by system and processes with flexibility for creativity at work, Supadeurali
Automobiles employees are self-motivated and dedicated in providing
highest level of performance. Supadeurali Automobiles believes in
fulfilling all regulatory and statutory requirements and transparency in its
system.
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4. • Product and Services
• Supadeurali Automobiles provides ranges of product and services which are as
follows.
• Vehicle Sales:
• Sipradi started its business with the authorized dealership of TATA vehicles in 1982.
The core business rest with the vehicles though it is diversifying itself into different
profitable opportunities. STPL is the market leader in Commercial Vehicle segment
and having strong presence in Passenger car segment. It has Nepal’s largest
network of spare parts and service ascenters where we deliver value services.
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• Customer Care:
• Customer care for us is all about providing the best standard of service, state-of-
the-art class pneumatically automated workshops, qualified and trained
technicians, service advisors and customer relationships officers. We are also
committed to using the latest tools and techniques for repairs, best labor, 24 hours
helpline and 100% assurance of the usage of genuine Tata .Motors spare parts,
lubricants and paints.
5. • Exide Batteries:
• Exide has been the first choice of global vehicle manufacturers having production
base in India.
• As India's largest manufacturer of lead acid storage batteries, the company enjoys
ISO 9001 certification from RWTUV, Germany.Exide batteries are available for
different vehicles.Such as for motorcycle,Tractor etc.
• Supadeurali Automobiles Sells the personal vehicles in the market i.e. Tata Tiago,
Tata Tigor, Tata Nexon, H5. These all vehicles are small vehicles and personal
vehicles. Supadeurali also sells the one commercial vehicle that is Tata sumo. Tata
sumo is commercial vehicle sold by the dealer of Sipradi but now Tata Sumo was
band in this time. Tata Sumo was band from 2019AD.
• Supadeurali Automobiles full fill the customer wants and desire, give the services
after the sale. Supadeurali provides Sales, Services and Spare parts, facility for the
full range of Tata Motor's commercial as well as passenger vehicles.Supadeurali
Automobiles Really cares about the customer satisfaction, in sells as well as service
parts too.
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