Project management Office, PMO. This presentation is a consulting report to set-up a IS/IT Project Office for a world steel industry player just the day after post-merger. It shows an interesting case and helps to face challenges in big companies and complex cases.

1. BigCORP Post-Merger IS/IT Project Office Mission and Operating principles

3. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

5. The challenge is relevant at all IS/IT levels, but a corporate perspective is necessary to making a reality possible cross-sector synergies in knowledge, organization, information and costs IS/IT Steering Committee 1 Information Systems Services and Resources Information Systems Planning DG Platform Management Board BU Head BU Head Sector Head CIO Sector Head Corporate vision Sector vision Sector vision will be a success factor, pivotal as per market realities, but a transversal vision of the activity across different sectors / businesses is also necessary in order to manage the achievement of synergies. Synergies never materialize on their own. Their achievement must be managed Plant Head IS/IT project IS/IT project IS/IT project IS/IT project

7. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

10. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

13. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

19. How does the Project Office communicate with the different stakeholders ? The Project Office collects information on project level, aggregates information and reports to the IS/IT Steering Committee and CIOs on a regular basis IS/IT Steering Committee Critical Project Critical Project Critical Project Project Office CIO CIO CIO Project Management Each Project Manager reports status for the main project and progress on achievement of objectives to the Project Office Co-ordination and Reporting The Project Office co-ordinates the deliverables and reports only aggregated project status, open issues and objectives information to the Steering Committee Control and Management The Steering Committee uses the information to pilot the integration process CIO 4

20. How does the Project Office communicate with the different stakeholders ? Project Office communicates with its “customers” through reports and direct interaction in meetings 4 IS/IT Steering Committee Critical Project Critical Project Critical Project Project Office CIO CIO CIO CIO Synthesis to CIO and Business Leaders on the progress of projects by the Project Office Regular reporting to Steering Committee from the Project Managers via the Project Office Presence of Project Office members in meetings if required Regular contacts between Project Office members and the Project Managers to update project cards

25. What do « monitoring » and « reporting » mean ? Monitoring means to assess progress on a regular basis, regarding operational aspects and the achievement of objectives (cont’d) 4 Project Card To Start 99.999 99.999 dd/mm/yy dd/mm/yy Text Budget Due Date To Start 99.999 99.999 dd/mm/yy dd/mm/yy Text Finish 99.999 99.999 dd/mm/yy dd/mm/yy Text Progress 99.999 99.999 dd/mm/yy dd/mm/yy Text To Start 99.999 99.999 dd/mm/yy dd/mm/yy Text Finish 99.999 99.999 dd/mm/yy dd/mm/yy Text Progress 99.999 99.999 dd/mm/yy dd/mm/yy Text Status Spent Plan Revised Initial Milestone Legend On Track Attention Requested Action Requested Last Update dd/mm/yyyy Version Number Author Name Page Project Name Text Reference Project Reference

27. What do « monitoring » and « reporting » mean ? Reporting aggregates information on project status according to the information needs of the different stakeholders 4 ILUSTRATIVE

29. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

30. The Project Office interacts at different organizational levels, although at first activity will be launched with a simple scheme, located under ISSR functional responsibility 5 Initial organization IS/IT Steering Committee Information Systems Services and Resources Information Systems Planning DG Platform Management Board BU Head BU Head Sector Head CIO Plant Head Project Office critical project critical project critical project Sector Head Sector Head Sector Head IS/IT project IS/IT project IS/IT project IS/IT project IS/IT project

31. Once a “critical project” has been identified and qualified, it will be monitored by the Steering Committee, with the Project Office providing support to all figures involved 5 IS/IT Steering Committee Project Manager Sector CIO (*) Project Office Critical Project (*) Or ISSR or ISP Owner /Leader Manager / Delivery Monitoring & Reporting support Critical project organization Resources

33. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7

35. 3 Organizational implications 1 The merger and challenges for IS/IT management 2 Project Office operating principles Table of Contents 4 5 Value proposition of a Project Office Project Office Mission and principal functions Setting up the Project Office 6 Next steps 7