2. MICROSOFT IS LINKING THE SURFACE'S DEBUT WITH THE RELEASE OF ITS
MUCH-ANTICIPATED WINDOWS 8 OPERATING SYSTEM, WHICH HAS BEEN
DESIGNED WITH TABLETS IN MIND.
3. THE SURFACE WILL COME IN TWO VERSIONS: ONE IS POWERED BY
WINDOWS RT AND THE OTHER RUNNING ON WINDOWS 8 PRO.
NOTHING BUT METRO-STYLE APPS WILL WORK ON ARM-BASED WINDOWS RT
DEVICES; BOTH METRO-STYLE AND WIN32 APPS WILL WORK ON WINDOWS 8 ON
INTEL/AMD PCS AND TABLETS.
4. METRO APPS WILL BE CAPABLE OF FEEDING REAL-TIME BUSINESS DATA TO
LIVE TILES ON THE HOME SCREEN - 500 APPS IN THE STORE
5. WITH THE BUILT-IN KICKSTAND, USERS CAN SIT BACK AND ENJOY WHILE
VIEWING VIDEOS OR CHATTING ONLINE.
6. BUT WAIT..
IT LOOKS GREAT, BUT DO I REALLY
NEED ONE (OR AN IPAD)?
TABLETS PERSONALIZE TECHNOLOGY, AND THIS HAS A
POWERFUL IMPACT FOR DENTAL/MEDICAL PRACTICE.
PRACTICE USES ARE (STILL EVOLVING):
TREATMENT PLAN REVIEW & VIEWING X-RAYS
CHAIR-SIDE CHECK OUT (INC. CREDIT CARD READER)
PATIENT REVIEWS (GOOGLE)
SOCIAL MEDIA ENGAGEMENT
REVIEWING NEW PATIENT FORMS & SIGNATURES
7. REVIEW OF TREATMENT PLANS
& X-RAYS
TWO WAYS TO GO:
UPLOAD PDFS, THEN USE DROPBOX OR GOOGLE DRIVE
OR
USE AS A 2NDARY MONITOR USING AN AIR DISPLAY APP OR
REMOTE-DESKTOP-CONNECTION (OR CORD)
8. CHAIR-SIDE (MOBILE)
CHECKOUT
REQUIRES CREDIT CARD SWIPE & MERCHANT ACCOUNT
BENEFIT: “APPLE-LIKE” PAYING EXPERIENCE (ELECTRONIC
SIGNATURES AND EMAIL RECEIPT) & NO MORE WAITING IN
LINE FOR PATIENTS AND NO MORE STORING SIGNED CREDIT
CARD RECEIPTS FOR 3 YEARS FOR THE PRACTICE.
COMBINED WITH A WEB-BASED INSURANCE CLAIM TOOL (I.E.
ONLINE DENTAL CLAIMS), PATIENTS CAN SEE THE SEE THE
WHOLE PICTURE BEFORE PAYING THEIR PORTION.
9. PATIENT REVIEWS
WHO DOESN’T CARE ABOUT ONLINE REPUTATION?
A LOT OF SERVICES HELP YOU COLLECT POSITIVE SURVEYS,
BUT NONE “FINISH-THE-JOB” BY PLACING THEM ONTO THE
REVIEW SITES (I.E. GOOGLE PLACES)
TABLET IS A GREAT TOOL TO FINISH THE JOB, BY GETTING
HAPPY PATIENTS TO POST THEIR REVIEWS ON REVIEW SITES
USED IN CONJUNCTION WITH REPUTATION MANAGEMENT
TOOLS LIKE ACITONRUN OR GOLDSTAR FEEDBACK, IT CAN
HELP YOU ENHANCE YOUR ONLINE REPUTATION QUICKLY
(DEDICATED TABLET WILL BE REQUIRED)
10. SOCIAL MEDIA ENGAGEMENT
DEFINED BROADLY, INCLUDES FACEBOOK AND TWITTER, AS
WELL AS NEW SOCIAL MEDIA PROPERTIES SUCH AS
GOOGLE+, PINTEREST AND INSTAGRAM, AND FOURSQUARE
AND OTHER LOCATION BASED SERVICES.
A TABLET IS A GREAT WAY TO MAKE IT EASY FOR PATIENTS
TO SOCIALLY ENGAGE WITH THE PRACTICE.
A GREAT WAY TO START THIS IS WITH A CONTEST OR
SWEEPSTAKES, ESPECIALLY FOR NEW PRACTICES.
11. NEW PATIENT FORMS & SIGNATURES
TABLET USE HERE IS OBVIOUS, BUT WE FIND THAT IT’S
SURPRISINGLY SELDOM DEPLOYED WELL..
WHY? THIRD PARTY APPS SUCH AS MEDICTALK, PAPERLESS
TECHNOLOGIES, PATIENT DOCS, AND YAPI FOCUS ON THE
DATA INTEGRATION WITH THE PRACTICE MANAGEMENT
SYSTEM (ELIMINATING STAFF DATA ENTRY) AND NOT ON
THE PATIENT EXPERIENCE (WHAT REALLY MATTERS)
PSI’S HUMBLE VIEW? A SIMPLE, INTUITIVE ONLINE FORM
(CUSTOMIZED FOR YOUR PRACTICE AS WELL AS PATIENT
TYPES) COMBINED WITH AN EFFICIENT YET “HUMAN TOUCH”
REVIEW & SIGN AT CHECK-IN (USING A TABLET & DIGITAL
SIGNATURE). FOCUS ON THE PATIENT EXPERIENCE!
12. THE SURFACE ITSELF WEIGHS ONLY 1.5 POUNDS AND MEASURES 9.3
MILLIMETERS THICK. ITS TOUCH COVER KEYBOARD IS ONLY 3MM THICK.
13. THE SURFACE HAS 10.6-INCH CLEARTYPE HD DISPLAY (OR A "FULL HD"
ON THE PRO MODEL) WITH A 16:9 ASPECT RATIO AND A 1,920 X 1,080
PIXEL RESOLUTION.
14. THE SURFACE COMES WITH REAR- AND FRONT-FACING CAMERA DUBBED
LIFECAMS.
15. THE SURFACE'S TOUCH COVER KEYBOARD COMES IN FIVE COLORS: RED,
BLUE, BLACK, PINK, AND WHITE.
16. THE THICKER 5-MM TYPE COVER HAS A BUILT-IN TRACK PAD. THE
KEYBOARDS POWER DOWN WHEN THEY'RE FOLDED BACK AGAINST THE
TABLET THANKS TO A BUILT-IN ACCELEROMETER.
18. YOU ALSO CAN USE THE STAND WHEN TYPING ON THE KEYBOARD
USING THE INNOVATIVE COVER.
19.
20. RELEASE DATE
MICROSOFT HAS CONFIRMED THAT SURFACE TABLETS WILL ARRIVE
OCTOBER 26 ALONG WITH WINDOWS 8 - WINDOWS RT TABLETS
ONLY. THE INTEL-BASED SURFACE PRO IS EXPECTED ABOUT 90 DAYS
LATER. RUMORS OF PRICING TO BE AROUND $199 FOR THE RT
VERSION.
21. THINGS TO CONSIDER
BEFORE WE FINISH OUR REVIEW OF MS SURFACE, LET ME
LIST ITS “POTENTIAL” ADVANTAGES OVER IPAD:
POTENTIAL PRICE
ABILITY TO RUN OFFICE 15
USB DRIVE (ALLOWS CONNECTIONS)
FULL KEYBOARD
MS SURFACE COULD CONCEIVABLY EVEN REPLACE THE
OPERATORY WORKSTATION (INC. DUAL-MONITOR SETUP)
BUT...BEFORE WE GO TOO FAR,
WIFI SECURITY IS PARAMOUNT (HIPAA)
22. CREDITS & CLOSING
JOSH LOWENSOHN - CNET
MICROSOFT
JP PAK - PSI
WWW.PRACTICESYSTEMS.COM
TWITTER: @PRACTICESYSTEMS
LINKEDIN: PRACTICE-SYSTEMS-INTEGRATION