The document discusses the need for change and innovation, especially during extraordinary times. It argues that organizations don't change, but rather the people within them must change. It promotes experiential learning techniques over traditional learning styles and advocates developing an innovation culture to continuously improve services.

1. ‘ Leading through, and beyond, Change’ Utilising Active Development ‘… Extraordinary times…’ Barry Bailey

2. “ ...we are living in extraordinary times, and extraordinary times require extraordinary measures...” “ ...If we always do what we’ve always done... “ If we always do what we’ve always done... During “extraordinary times”... ... status quo is NOT an option. ... we’ll always get what we always got...” ...we may end up like Woolworths, or Zavvi’s or MFI or Wedgwood or Land of Leather or.....” Why Change?

3. “ ...ORGANISATIONS don’t change ... ...or DON’T!” ...it’s the PEOPLE that do.... Why Change? “ What are the extraordinary measures which your authority will need to implement in order to provide even greater services to your community over the next few years?”

4. “ ...ORGANISATIONS don’t change ... ...or DON’T!” ...it’s the PEOPLE that do.... Why Change? Claire Robertson a “...Saturday girl at Woolworths...” “ What are the extraordinary measures which your authority will need to implement in order to provide even greater services to your community over the next few years?”

5. ... “LEARNING STYLES” don’t change ... ...or DON’T!” ...it’s the LEARNING TECHNIQUES that do.... Why Change? “ What are the extraordinary measures or learning and development techniques which your authority will need to implement in order to provide even greater services to your community over the next few years?”

6. ... “LEARNING STYLES” don’t change ... ...it’s the LEARNING TECHNIQUES that do.... Why Experiential Learning? “ What are the extraordinary measures or learning and development techniques which your authority will need to implement in order to provide even greater services to your community over the next few years?” SOURCE: Scientific Research All research was performed by Dr. Simon Priest PhD 25 Year Experiential Education Expert. Publisher of over 12 books on the subject and on the Board of Advisors for PLAYTIME Inc

7. “ I Hear – I forget, I See – I remember, I Do – I understand” Why Experiential Learning? Confucius

8. ... “LEARNING STYLES” don’t change ... ...it’s the LEARNING TECHNIQUES that do.... You’re in good Company “ What are the extraordinary measures or learning and development techniques which your authority will need to implement in order to provide even greater services to your community over the next few years?”

9. … let’s shift some paradigms! “ ...we’ve always done it this way...” ...what IF we were to do things differently within your authority? Shifting the Paradigm “ We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths.” Walt Disney

10. The Experiential Learning Cycle Appreciative Inquiry Reviews Application of the “learnings” into the workplace CHALLENGE EXPERIENCE REFLECTION TRANSFER & APPLICATION

11. The Experiential Learning Cycle

12. The year ahead: Challenges & Opportunities This report is based on responses to an online survey of 1,554 Managers within the ILM Membership working in the public sector, conducted by research consultancy FreshMinds in December 2009 and January 2010, and commissioned by the Institute of Leadership & Management

13. How do you react to Change? Form a Resistance to Change

15. The Transitional Curve The Transitional Curve Motivator Influencer Self Awareness Decision Making Conscientiousness Adaptability Stress Resilience Empathy

16. Emotional Intelligence & Leadership

17. Experiential Learning Outcomes

18. Innovation in Action! Necessity...the Mother of Innovation... or Innovation Inaction? Zurich Motor Show: Sept 2009 Three words? Two? “ What are the extraordinary measures which your authority will need to implement in order to provide even greater services to your community over the next few years?”

19. Shifting the Paradigm Applying Innovation to the Public Sector Is Necessity, therefore, the Mother of Invention As the “bar gets continually higher” and the demands for highly efficient services and Government demanded performances consistently increase, we simply have to find alternative ways of working. According to Wikipedia, the definition of Innovation is : “ ...a new way of doing something... ” ...Innovation?

20. ...if it ain’t broken don’t fix it... Pre-requisites to encourage Innovation The 3 attitudes of Innovation

21. Thomas Alva Edison: 1093 Patents Electrographic Vote Recorder Type Writer Telephone Electric Railway Electric Generator Sound Record Phonograph Tattooing Machine The 3 attitudes of Innovation 1847 - 1931 ...if it ain’t broken don’t fix it...

22. Quotation on Innovation: Albert Einstein “ The world we have made as a result of the level of thinking we have done thus far creates problems we cannot solve at the same level of thinking at which we created them. Imagination is more important than knowledge”.

23. Nike+ shoes feature a built-in pocket under the insole specially engineered for the Nike + iPod sensor. iPod nano syncs a runner's complete workout data with both iTunes and nikeplus.com. The Nike + iPod Sport Kit allows an athlete's Nike+ shoe to talk to the iPod nano. The sensor uses a sensitive accelerometer to measure the activity, then wirelessly transfers this data to the receiver on your iPod nano. Nike + iPod receiver fits securely into the Dock connector on the bottom of the iPod nano. Wirelessly connected to the sensor in your Nike+ shoe, it receives up-to-the-second information as you run. As one runs, iPod nano tells you your time, distance, pace, and calories burned via voice feedback that adjusts music volume as it plays. In addition to progress reports, voice feedback congratulates you when you’ve reached a personal best — your fastest pace, longest distance and time, or most calories burned. Besides the voice feedback, iPod nano plays the workout songs you choose, or have the iPod nano choose it for you based on your workout. You can also choose to play PowerSong . Apple: Most Innovative Company: 2005-09 The 3 attitudes of Innovation

24. Benefits of developing an Innovation Culture An Innovation Culture devoted to the development of knowledge gives several key benefits:

25. When people really need and really want to do something... they will figure out a way to do it. Creating an Innovation Culture

26. It’s Your Turn : Impasse + Big Foot ‘ I DO….I Understand…”

27. ‘ All authorities need to take a fresh look at processes and systems’. ‘ Authorities need to move away from rigid models and traditional ways of doing things’. Local Government Pay and Workforce Strategy Shifting the Paradigm “ What are the extraordinary measures or learning and development techniques which your authority will need to implement in order to provide even greater services to your community over the next few years?”