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SAP’s Approach to Sourcing and
 Procurement Strategies in
 Today’s Economy;




  Cathy Daw
  Procurement Specialist
  SAP UK Ltd

  September 29th 2010




© SAP 2010/ Page 1
DIRECTION
                      MARKET
                               ?
© SAP 2009 / Page 2
      2010/ Page 2
Global Trends are Driving Change in
Procurement Practices


    Economic                                                                         Focus on
    Downturn                 Globalization             Sustainability                Efficiency




  Increased Focus         Growing Supplier        Importance of            Demand for Rapid
  on Costs                Risk                    Governance               Productivity
   New approaches to       Supply base becoming    Increased pressure on    Employees requiring
   savings                 more global             sustainability           intuitive self services
   Pressure to increase    Need to effectively     objectives
                                                                            Focus on automated
   spend visibility and    manage risk and         New regional and         and integrated
   management              provide insights        global regulations       processes
In this market,
                                                       “
                     “
                     my focus must be on
                     delivering reduced costs.


                         Maximize sustainable
                         cost savings
                         Optimize contracts and enforce
                         sustainability KPIs
                         Manage suppliers’ performance
                         and information
                         Deliver rapid time to value



© SAP 2010/ Page 4
KEY
                      ISSUES   ?
© SAP 2009 / Page 5
      2010/ Page 5
Inefficient Source-to-Pay Processes
  Result in High Costs

                                                                                                      Ineffective Governance and
        High Costs
                                                                                                      Compliance
           Lack of centralized information;
                                                                                                        Lack of ability to enforce
           transparency into demand, current
                                                                                                        processes, contracts,
           spend, and costs
                                                                                                        sustainability goals and other
                                                                                     Subsidiary         core KPIs
                                                                                !      XYZ

                                                                R&D
                                               Plant B


                                   Plant A



                                                                              CPO
                                                                                                              Direct Materials
                         Corporate                                       PROCUREMENT


                                                 A/P
                                             Finance
                                                                                                       Services
                     East Region




                                                                                       Indirect
         Slow Time to Value                                                             Goods

           Gradual innovation
                                                         Poor Supplier Risk                       Slow Productivity Increases
           and adoption
                                                         Management
           Lengthy deployment times                                                                 Non-standardized processes,
           Limited to no process and                      Inability to monitor and reduce
                                                          supplier risk, monitor supplier           poor user adoption and
           or data integration to ERP                                                               disparate systems
                                                          performance and drive improvements



© SAP 2010/ Page 6
Best-In-Class Procurement Organizations


                         Significance Difference Between Top
                     Performing Companies and Other Companies


                       Effectiveness:
                        Spend Under                  Source to Pay                 Supplier
                      Return on Assets
                        Management                    Automation                  Management




         Top
  Performing                            82%                     81%                                64%
  Companies


      All Other               47%                              37%                           36%
    Companies

                     0   20   40   60   80 100   0   20   40    60   80 100   0   20   40     60    80 100



                                                                                  Source – Aberdeen, CPO ‘s Agenda 2009

© SAP 2010/ Page 7
Pace of Adoption of Procurement Solutions




                      Speed of Change




© SAP 2007 / Page 8
      2010/ Page 8
Customer Market Adoption of
  Procurement Solutions

                                        Adoption of Procurement Solutions                                   Total
                                             Continues to Accelerate
  30,000


                                                 Operational Procurement
  Global Procurement Customers




                                                 Sourcing
                                                 Contract Management
                                                 Supplier Management
                                                 Invoice Management
                                                 Spend Analysis
                                                 Services Procurement
                                                                                                  On-Demand




                                 1990     1995             2000            2005                                *2009
                                                         Time
                                                                                  Source: Forrester: TechRadar For Sourcing and Vendor
© SAP 2010/ Page 9                                                                         Mgmt Professionals Q3’2009
Procurement Solutions Evolution Curve
  Across All Key Solution Areas

                       Procurement is Evolving Across All Solution Areas




                                                          Source: Forrester: TechRadar For Sourcing and Vendor
                                                                   Mgmt Professionals Q3’2009
© SAP 2010 / Page 10
What SAP have seen from CPO’s

                              •A clear move to increased centralisation

                              •An increase in internal prominence

                              •Procurement goals closely related to finance

                              •Supplier Collaboration
                                 Procurement’s Interface with the Rest of the Company
                       100%


                       80%


                       60%


                       40%


                       20%


                        0%
                                   2008                             2010                             Future

                                   Proactive & Consistent   Occasional proactive   Reactive   Rare


© SAP 2009 / Page 11
SAP’s
    Approach           ?
© SAP 2009 / Page 12
      2010/ Page 12
SAP Procurement Portfolio


SAP Spend Performance
                                 Source                  Strategic Procurement
  Management
               Qualify
                                                         Enables the complete source to
                                             Negotiate   contract process and the
                                                         consistent improvement of
        Analyze/                                         strategic sourcing activities
        Strategize     SAP Sourcing

                                          Award

  Requisition or
                     Contract
  Spot Source                                            Operational Procurement

                                                         Enables the complete procure to
                                   Invoice               pay process from daily
             SAP E-Procurement
  Approve                                                requisitions (including spot
                                                         sourcing) to the order and pay
                                                         process for all goods and
                                Receive                  services
   Assign

                      Order
Efficient Source-to-Pay Processes Ensure
  Cost Savings

                                                                                                   Automate Governance and
        Reduce Costs
                                                                                                   Compliance
           Centralized spend visibility
                                                                                                      Enforce processes,
           and opportunity identification
                                                                                                      contract usage, sustainability
           for sourcing and demand
                                                                                    Subsidiary        requirements and other core
           management                                                                 XYZ
                                                                                                      governance goals
                                                              R&D
                                             Plant B


                                 Plant A



                                                                            CPO
                                                                                                          Direct Materials
                           Corporate




                                                A/P
                                            Finance                                                Services




                                    East Region
        Provides Rapid                                                                  Indirect
                                                                                         Goods
        Time to Value
          Increase speed to value
                                                       Manage Supplier Risk                        Deliver Enhanced Productivity
         through rapid innovation
         and adoption                                                                                Automated and easy to use
          Quick On-Demand deployment                     Streamline supplier management for          best practice processes;
         and integrated support services                 better efficiency, reduced risk and         decreased cycle times and
          Seamless process and data                      increased supplier performance and          increased adoption
         integration to ERP                              engagement

© SAP 2010/ Page 14
SAP Procurement Solutions Deliver Choices
  for Deployment


                                                              SAP
                                                               Delivers on-premise,
                                                               hosted, and on-demand
                               On-premise:                     deployment options
                                  SAP                          Enables a common
                                                               experience across all
                                                               procurement solutions

                  On-demand:                                   Supports additional choice of
                                     Business process          deployment while extending
                      SAP           outsourcing (BPO):         existing investments
                                   Enabled through partners
                                                              Partners
                                                               Deliver BPO offerings and other
                                                               flexible deployment options




© SAP 2010/ Page 15
ON-DEMAND
                       VALUE OF
                                  !
© SAP 2009 / Page 16
      2010/ Page 16
Procurement On Demand Solutions Deliver
 Rapid Time to Value



                      SAP Sourcing On-Demand
                                               Over 400 customers and
                                               growing rapidly

                                               Delivers closed-loop
                                               strategic source to
                                               contract process across
                                               all categories of spend

                                               Provides standard
                                               integration into ERP

                                               Rapidly innovated with 2
                                               new releases per year
                            Business Suite




© SAP 2010/ Page 17
Revlon - Up and Running Quickly
  A Significant Increase in Managed Spend




                                         250% increase in COGS
                                         savings over three years
     “The rapid, three-week Phase I
     implementation process allowed us
     to immediately start generating     300% increase in managed
     benefits.”                          spend, using same staff
       William Reis,
                                         levels
       Chief Procurement Officer

                                         Live implementation in
                                         three weeks




© SAP 2010 / Page 18
SAP Customers are Extending Their Reach
  with Analytics – Spend

                            Drive Spend Performance Management


                                                                  Spend Related
                                                                     Insight
                                                      Savings                     Comparison to
                                                      Potential                    Plan/Budget




                                                       Price                        Evaluate
                                                      Variance                    Supplier Risk
                        Data Standardization &                      Contract
                             Enrichment                           Performance

                             ERP
                                   GL
                       BI

                                        P-Cards T&E



                Deliver Integrated Data                        Provide Transparency
                       Management                                    and Insight
                 “Automate data capture                       Comprehensive data model
                  Enable data enrichment                      Powerful adhoc analytics
                  and normalization
© SAP 2010 / Page 19
Identifying Value
                       !
© SAP 2009 / Page 20
      2010 Page 20
SAP Value Discovery Offer
  Helps Identify and Prioritize Quick Wins

  SAP Performance Benchmarking                Sample Analysis:
                                              Performance of primary KPIs and potential benefit

                                                                             Benchmark                        Potential Benefit
             One of the largest global                  KPI                  Performance                       (in $ Million)
             benchmarking programs
                                               Procurement Costs       Bot 25%     Average      Top 25%
                                                                                                            0 – 2.9
                                               As % of Spend              3.0         1.5 1.1     0.6
             Over 5,000 participants           Average Annual          Bot 25%     Average      Top 25%
                                                                                                            0 – 4.4
                                               Savings (in %)             2.0         3.3    5.0 5.8
             Over 20 processes, including      Spend Managed
                                                                       Bot 25%     Average      Top 25%     1.1 – 3.7
             Sourcing and Procurement          Strategically (in %)
                                                                      68.9 69.0      74.7        89.0

                                               Maverick Spend
                                                                       Bot 25%     Average      Top 25%     0.1 – 1.0
             Comparison with industry peers    (in %)
                                                                          15.8    7.2 6.4         1.2

                                                                                             Benefit of Closing Gap to Average
                                                                                             Benefit of Closing Gap to Top 25%




                                              Industry Specific Benchmarks Available:
                                              Example Spend Managed Strategically (Indirect)




                                                                                                        Average         Top 25%
© SAP 2010 / Page 21
THE
                       SUMMARY   !
© SAP 2009 / Page 22
      2010 Page 22
Key Take Aways


                       The pace of change continues to increase in all
                       solutions areas and particularly with respect to
                       on-demand

                       The SAP sourcing and procurement platform
                       provides the best opportunity to drive increased
                       speed of productivity across your organization -
                       no matter how diverse

                       Increasing importance of managing all aspects of
                       your source-to-pay process to obtain realized cost
                       savings


                       In today’s market, you need to drive incremental,
                       as well as quick wins through flexible deployment
                       options – on premise, hosted or on-demand




© SAP 2010 / Page 23
Join us October 20th – to hear from some of
 our customers.......to register
 www.sapevent.co.uk/procurement




                                           Cathy Daw
                                           Procurement Specialist

© SAP 2007 / Page 24
SAP’s Approach to Sourcing and
 Procurement Strategies in
 Today’s Economy;




  Cathy Daw
  Procurement Specialist
  SAP UK Ltd

  September 29th 2010




© SAP 2010/ Page 25
Copyright © 2010 SAP AG
  All rights reserved

         No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission
         of SAP AG. The information contained herein may be changed without prior notice.
         Some software products marketed by SAP AG and its distributors contain proprietary software components of other
         software vendors.
         SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products
         and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in
         Germany and in several other countries all over the world. All other product and service names mentioned and associated
         logos displayed are the trademarks of their respective companies. Data contained in this document serves informational
         purposes only. National product specifications may vary.
         The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your
         license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and
         functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,
         product strategy, and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does
         not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this
         material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the
         implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
         SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential
         damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross
         negligence.
         The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that
         you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web
         pages nor provide any warranty whatsoever relating to third-party Web pages




© SAP 2010/ Page 26

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SAP’s Approach to Sourcing and Procurement Strategies in Today’s Economy

  • 1. SAP’s Approach to Sourcing and Procurement Strategies in Today’s Economy; Cathy Daw Procurement Specialist SAP UK Ltd September 29th 2010 © SAP 2010/ Page 1
  • 2. DIRECTION MARKET ? © SAP 2009 / Page 2 2010/ Page 2
  • 3. Global Trends are Driving Change in Procurement Practices Economic Focus on Downturn Globalization Sustainability Efficiency Increased Focus Growing Supplier Importance of Demand for Rapid on Costs Risk Governance Productivity New approaches to Supply base becoming Increased pressure on Employees requiring savings more global sustainability intuitive self services Pressure to increase Need to effectively objectives Focus on automated spend visibility and manage risk and New regional and and integrated management provide insights global regulations processes
  • 4. In this market, “ “ my focus must be on delivering reduced costs. Maximize sustainable cost savings Optimize contracts and enforce sustainability KPIs Manage suppliers’ performance and information Deliver rapid time to value © SAP 2010/ Page 4
  • 5. KEY ISSUES ? © SAP 2009 / Page 5 2010/ Page 5
  • 6. Inefficient Source-to-Pay Processes Result in High Costs Ineffective Governance and High Costs Compliance Lack of centralized information; Lack of ability to enforce transparency into demand, current processes, contracts, spend, and costs sustainability goals and other Subsidiary core KPIs ! XYZ R&D Plant B Plant A CPO Direct Materials Corporate PROCUREMENT A/P Finance Services East Region Indirect Slow Time to Value Goods Gradual innovation Poor Supplier Risk Slow Productivity Increases and adoption Management Lengthy deployment times Non-standardized processes, Limited to no process and Inability to monitor and reduce supplier risk, monitor supplier poor user adoption and or data integration to ERP disparate systems performance and drive improvements © SAP 2010/ Page 6
  • 7. Best-In-Class Procurement Organizations Significance Difference Between Top Performing Companies and Other Companies Effectiveness: Spend Under Source to Pay Supplier Return on Assets Management Automation Management Top Performing 82% 81% 64% Companies All Other 47% 37% 36% Companies 0 20 40 60 80 100 0 20 40 60 80 100 0 20 40 60 80 100 Source – Aberdeen, CPO ‘s Agenda 2009 © SAP 2010/ Page 7
  • 8. Pace of Adoption of Procurement Solutions Speed of Change © SAP 2007 / Page 8 2010/ Page 8
  • 9. Customer Market Adoption of Procurement Solutions Adoption of Procurement Solutions Total Continues to Accelerate 30,000 Operational Procurement Global Procurement Customers Sourcing Contract Management Supplier Management Invoice Management Spend Analysis Services Procurement On-Demand 1990 1995 2000 2005 *2009 Time Source: Forrester: TechRadar For Sourcing and Vendor © SAP 2010/ Page 9 Mgmt Professionals Q3’2009
  • 10. Procurement Solutions Evolution Curve Across All Key Solution Areas Procurement is Evolving Across All Solution Areas Source: Forrester: TechRadar For Sourcing and Vendor Mgmt Professionals Q3’2009 © SAP 2010 / Page 10
  • 11. What SAP have seen from CPO’s •A clear move to increased centralisation •An increase in internal prominence •Procurement goals closely related to finance •Supplier Collaboration Procurement’s Interface with the Rest of the Company 100% 80% 60% 40% 20% 0% 2008 2010 Future Proactive & Consistent Occasional proactive Reactive Rare © SAP 2009 / Page 11
  • 12. SAP’s Approach ? © SAP 2009 / Page 12 2010/ Page 12
  • 13. SAP Procurement Portfolio SAP Spend Performance Source Strategic Procurement Management Qualify Enables the complete source to Negotiate contract process and the consistent improvement of Analyze/ strategic sourcing activities Strategize SAP Sourcing Award Requisition or Contract Spot Source Operational Procurement Enables the complete procure to Invoice pay process from daily SAP E-Procurement Approve requisitions (including spot sourcing) to the order and pay process for all goods and Receive services Assign Order
  • 14. Efficient Source-to-Pay Processes Ensure Cost Savings Automate Governance and Reduce Costs Compliance Centralized spend visibility Enforce processes, and opportunity identification contract usage, sustainability for sourcing and demand Subsidiary requirements and other core management XYZ governance goals R&D Plant B Plant A CPO Direct Materials Corporate A/P Finance Services East Region Provides Rapid Indirect Goods Time to Value Increase speed to value Manage Supplier Risk Deliver Enhanced Productivity through rapid innovation and adoption Automated and easy to use Quick On-Demand deployment Streamline supplier management for best practice processes; and integrated support services better efficiency, reduced risk and decreased cycle times and Seamless process and data increased supplier performance and increased adoption integration to ERP engagement © SAP 2010/ Page 14
  • 15. SAP Procurement Solutions Deliver Choices for Deployment SAP Delivers on-premise, hosted, and on-demand On-premise: deployment options SAP Enables a common experience across all procurement solutions On-demand: Supports additional choice of Business process deployment while extending SAP outsourcing (BPO): existing investments Enabled through partners Partners Deliver BPO offerings and other flexible deployment options © SAP 2010/ Page 15
  • 16. ON-DEMAND VALUE OF ! © SAP 2009 / Page 16 2010/ Page 16
  • 17. Procurement On Demand Solutions Deliver Rapid Time to Value SAP Sourcing On-Demand Over 400 customers and growing rapidly Delivers closed-loop strategic source to contract process across all categories of spend Provides standard integration into ERP Rapidly innovated with 2 new releases per year Business Suite © SAP 2010/ Page 17
  • 18. Revlon - Up and Running Quickly A Significant Increase in Managed Spend 250% increase in COGS savings over three years “The rapid, three-week Phase I implementation process allowed us to immediately start generating 300% increase in managed benefits.” spend, using same staff William Reis, levels Chief Procurement Officer Live implementation in three weeks © SAP 2010 / Page 18
  • 19. SAP Customers are Extending Their Reach with Analytics – Spend Drive Spend Performance Management Spend Related Insight Savings Comparison to Potential Plan/Budget Price Evaluate Variance Supplier Risk Data Standardization & Contract Enrichment Performance ERP GL BI P-Cards T&E Deliver Integrated Data Provide Transparency Management and Insight “Automate data capture Comprehensive data model Enable data enrichment Powerful adhoc analytics and normalization © SAP 2010 / Page 19
  • 20. Identifying Value ! © SAP 2009 / Page 20 2010 Page 20
  • 21. SAP Value Discovery Offer Helps Identify and Prioritize Quick Wins SAP Performance Benchmarking Sample Analysis: Performance of primary KPIs and potential benefit Benchmark Potential Benefit One of the largest global KPI Performance (in $ Million) benchmarking programs Procurement Costs Bot 25% Average Top 25% 0 – 2.9 As % of Spend 3.0 1.5 1.1 0.6 Over 5,000 participants Average Annual Bot 25% Average Top 25% 0 – 4.4 Savings (in %) 2.0 3.3 5.0 5.8 Over 20 processes, including Spend Managed Bot 25% Average Top 25% 1.1 – 3.7 Sourcing and Procurement Strategically (in %) 68.9 69.0 74.7 89.0 Maverick Spend Bot 25% Average Top 25% 0.1 – 1.0 Comparison with industry peers (in %) 15.8 7.2 6.4 1.2 Benefit of Closing Gap to Average Benefit of Closing Gap to Top 25% Industry Specific Benchmarks Available: Example Spend Managed Strategically (Indirect) Average Top 25% © SAP 2010 / Page 21
  • 22. THE SUMMARY ! © SAP 2009 / Page 22 2010 Page 22
  • 23. Key Take Aways The pace of change continues to increase in all solutions areas and particularly with respect to on-demand The SAP sourcing and procurement platform provides the best opportunity to drive increased speed of productivity across your organization - no matter how diverse Increasing importance of managing all aspects of your source-to-pay process to obtain realized cost savings In today’s market, you need to drive incremental, as well as quick wins through flexible deployment options – on premise, hosted or on-demand © SAP 2010 / Page 23
  • 24. Join us October 20th – to hear from some of our customers.......to register www.sapevent.co.uk/procurement Cathy Daw Procurement Specialist © SAP 2007 / Page 24
  • 25. SAP’s Approach to Sourcing and Procurement Strategies in Today’s Economy; Cathy Daw Procurement Specialist SAP UK Ltd September 29th 2010 © SAP 2010/ Page 25
  • 26. Copyright © 2010 SAP AG All rights reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages © SAP 2010/ Page 26