1. PHYLLIS GOLDSBY
12011 Wanda Avenue
Cleveland, Ohio 44135
(216) 2724830 • (216)926-9992
e-mail: phyllis.goldsby@gmail.com
Career Objective: To obtain a position as a Regional Manager or a position where my
skills can be very useful to the company or corporation in which I
am accepted.
Job Experience: ABC Management Company
Emeritus House Apartments
4450 Cedar Avenue
Cleveland, Ohio 44103
Dillard’s Department Store
16996 South park Center
Strongsville, Oh 44136
08/2014 – 02/2015
Metropolitan Properties of America
The Chesterfield Apartments
1801 E. 12, Street Cleveland, Ohio 44114
5/16/2013 – 7/12/2013
Assistant Property Manager:
Tasks: Use Yardi system and used Blue Moon
Assistant Property Manager, Scan checks through Yardi system
Done accounts receivables, Done Lease renewals and renewal
Inspections, Leasing, showed apartments
Vesta Management Company
Rainbow Terrace Apartments
7310 Carson Avenue, Cleveland, Ohio 44104
2006-2007 & 2010-2/4/2013
Assistant Manager:
Tasks: Worked in Yardi system and used Compliance Tool
Assistant Manager, Acting Manager when Manager not in.
Help in training, resident customer ser, move-in , move outs,
Assistant where ever needed to be. Also assist in training
employees
Familiar with deposits, payroll.
Finch Group
Arbor Park Apartments
3750 Fleming Avenue
Cleveland, Ohio 44115
2009-2010
Recertification Specialist
Tasks: Worked in Yardi System
Meet with residents to do recertification and interims

2. Levin Group Inc.
Kenmore Village & Kenmore Gardens
1588 Ansel Road, Cleveland, Ohio 44106
2007- 2009
Property Manager
Tasks: Worked in HUD Manager and Yardi System
Manage two properties at once. Passed all Management
Occupancy’s Review’s and REAC inspections and Ohio
Housing inspections.
supervised maintenance staff, ran leasing office. Done month
end reports. Prepared and sent Vouchers for subsidy payments
to HUD.
Done recertification, Move-in’s and move outs, Staff meetings.
100% - 97% occupancies. Account Payables. Evictions.
Inspections.
Payables,Payroll. Customer service,& service Requests. Done
employee hiring evaluations, disciplinary actions
Associated Estates Management Company
5025 AEC Parkway, Richmond Heights, Ohio 44143
2005 – 2006
Property Manager
Tasks: Worked in Yardi System
• Since 2005 I have managed two properties at the same time
• Preparing budgets, doing payables for the properties,
collection of rents
• I had also handled all levels of customer service and done
service request
• Handled evictions. I had also made sure the office was
functioning properly. Had done move-ins and move-outs
• I had also handled finances for the properties, Employee
evaluation ,hiring, firing, payroll,
Associated Estates Management Company
2004 – 2005
Associate Property Manager
Tasks: Worked in Yardi System
• Assistant to the Property Manager
• I had directed the office staff, and also was in charge in the
absence of the Property Manager
• Responsible for making sure residents were all recertified
• Collection of rents, and was moving residents in and out of the
units
• I had also followed up on evictions if needed, special claima
assist with employee eval
Associated Estates Management Company
1997 – 2004
Subsidy Administrator
Tasks: Worked in Yardi System
• Leasing apartments, move-ins, move out residents
• Apartment inspections

3. • I had also handled requests for repairs
• Made bank deposits, Special Claims
Education: University of Phoenix on line
Taken courses towards Master’s Degree in Public
Administration
Certified Occupancy Specialist ( COS Since 1999)
Gracehill On-line Course Regarding Housing
Notre Dame College of Ohio
4545 College Road, South Euclid, Ohio 44121
Bachelor of Arts Degree
Virginia Marti Fashion College
11724 Detroit Avenue, Lakewood, Ohio 44107
Associate of Arts Degree
Hondros College
Real Estate Courses towards Real Estate License
OHFA and Elizabeth Moreland College - Tax Credit courses
Alumni of Cleveland Scholarship Program
Alumni of Cleveland Scholarship Program
OHFA and Elizabeth Moreland College - Tax Credit courses
Hobbies: Enjoy music, plays, and movies.
Extracurricular
Activities: Involved in church activities.
References: Upon request.