1. M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 1
M.G.Pemalatha
HPDip,HEDip,BA,MA
H.E.o,R.D.H.S Office
A/Pura

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9. Message
M
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Sender I Receiver
Feed back
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 9

10. Types of communication
* Intra personal * Inter Personal
communication
communication
* Group * Mass
communication communication
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 10

11. M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 11

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16. ixksfõokfhaoS mrsir idOl iy
udOHg wÞ, idOl
• wdf,dalh
• isf;a tlÕnj
• oelau
• oqr
• ;o nj
• jd;dY%h
• úoHq;a in|;d
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 16

17. • NdId Ndú;h
• ir,nj
• wÞ, nj
• ixialD;sl wÞ, nj
• jákdlu
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 17

18. ikaksfõokfha m%Odk wruqKq
1' woyia f;dr;=re yqjudre lr.ekSu
2' fm<Uùu
3' b.ekaùu
4' úfkdaodiajdoh
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 18

19. M,odhs ikaksfõokh i|yd
l%fudamdhhka
1' wjOdkh ,nd .ekSu'(Command attention
2' mKsúvh ilid .ekSu' (Clearity the message
3' jdis myod §u' (Communicate benefit
4' ia:djr nj' (consistency Courts
5' mqoa.,hdg wjYH;djh wkqj ielisu (Cater to hearts and heads
6' fm%aCIlhd ;=< úYajdih we;s lsÍu (Create trust in audience
7' l%shd;aul ùu i|yd fhduqùu (Call for action
M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 19

20. M.G.Pemalatha,H.E.O,R.D.H.S.office,A/Pura 20