Twitter has come a long way in nearly 10 years.

1. The State of Twitter 2016

2. @philoakley
@beinspiredsu

4. The reports of my death are
greatly exaggerated
Larry the Twitter bird - 2016

6. Customer Lifecycle Twitter
1. Twitter 10 Years
2. Campaign
3. Listen
4. Market research
5. Advertising
6. CRM
7. Customer onboarding
8. Periscope/Drones

8. In the beginning...

13. Twitter Sales

24. Twitter Polls

27. Twitter Ads

34. Twitter CRM

37. Customer Onboarding

39. Customer Support

40. @RoyalMail
@ASOS_HeretoHelp
@BTcare

48. Twitter Content

59. Estate Agents/Property
Construction
Hotels and Leisure
Events and Weddings

60. Twitter Analytics

63. Get them on the way out

66. What are your actions?

67. http://www.outserveweb.co.uk/xero-weekly

68. Tips
Twitter Search - https://twitter.com/search-advanced
Twitter Analytics - https://analytics.twitter.com/
Pin a Tweet to top
Twitter ads - https://ads.twitter.com/

69. Other Links
Trello - https://trello.com/philipoakley/recommend
Capsule CRM - http://capsulecrm.com/?referrer=WVKGRB