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BECOMING A 
21st CENTURY 
MUSEUM
There are 17,500 museums in the U.S. 
ART 
Science 
Historical 
zoo 
Natural history 
botanical
THE ARTS AND CULTURE MARKET IS A 
$166.2 BILLION 
BUSINESS A YEAR 
DUE TO TECHNOLOGY MUSEUMS ARE ATTRACTING A 
WIDER AUDIENCE THAN EVER
Average Annual Visitors 
science 
Living collections 
Children’s 
general 
Natural history 
art 
specialized 
Historic site 
history 
357,103 
208,574 
130,870 
58,500 
58,176 
44,878 
22,000 
11,700 
10,000 
Average Admission 
$7 
The value of a member is usually 
50% more 
in revenue than a one time visitor 
Technology helps convert visitors into members and members into donors
You might 
never 
physically 
visit every 
museum… 
…shouldn’t mean you’ll 
never walk their floors
Top social media 
platforms for 
museums
The Secret Annex 
Visitors walk through 
Anne Frank’s house 
and her infamous 
attic. 
A brilliant idea-an 
online sensation 
Monet 2010 
Impressionism 
enthusiasts can tour 
the “Claude Monet: 
1840-1926” exhibit 
without having to buy 
a plane ticket to Paris 
Google art 
project 
Launched in February 
2014, Google Art 
Project offers a street 
view experience of 17 
of the world’s most 
famous museums
Website Redesign
How often should a website be 
redesigned? 
40 
35 
30 
25 
20 
15 
10 
- 
5 
Every 
Every Never 
3 months 
4-12 months 
Every 
13-24 months 
Every 
25-26 months 
Asia 
EU 
US
The social staircase 
Strategy 
Identify, find & 
observe target 
market 
Presence 
Turn visitors into 
fans 
How? 
Conversation 
Update content 
daily
The current favorite platform for museums 
to interact with their audience
Social site 
That is all about 
discovery 
Best for Users are: 
32% 
male 
68% 
female
Social 
sharing site 
That has 
1 billion 
Users 
worldwide 
Best for Users share 1 
billion 
Active users 
Communicating 
with 
consumers 
2.5 billion 
Pieces of content 
daily
Most followed 
brand is 
Posting pics 
Consumers relate to
Brand is what 
people think 
of you. 
Branding is 
the process of 
managing 
your brand 
Branding is the 
process of managing & 
creating your brand’s 
impressions 
Be the leading brand 
in your field 
-European Academic 
Art! 
-Classical Realism! 
-Orientalism! 
-Romanticism!
INVITE
engage
educate
INspire
update
entertain
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Virtual Museum- How to become a successful digital museum

  • 1. BECOMING A 21st CENTURY MUSEUM
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  • 3. There are 17,500 museums in the U.S. ART Science Historical zoo Natural history botanical
  • 4. THE ARTS AND CULTURE MARKET IS A $166.2 BILLION BUSINESS A YEAR DUE TO TECHNOLOGY MUSEUMS ARE ATTRACTING A WIDER AUDIENCE THAN EVER
  • 5. Average Annual Visitors science Living collections Children’s general Natural history art specialized Historic site history 357,103 208,574 130,870 58,500 58,176 44,878 22,000 11,700 10,000 Average Admission $7 The value of a member is usually 50% more in revenue than a one time visitor Technology helps convert visitors into members and members into donors
  • 6. You might never physically visit every museum… …shouldn’t mean you’ll never walk their floors
  • 7. Top social media platforms for museums
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  • 10. The Secret Annex Visitors walk through Anne Frank’s house and her infamous attic. A brilliant idea-an online sensation Monet 2010 Impressionism enthusiasts can tour the “Claude Monet: 1840-1926” exhibit without having to buy a plane ticket to Paris Google art project Launched in February 2014, Google Art Project offers a street view experience of 17 of the world’s most famous museums
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  • 19. How often should a website be redesigned? 40 35 30 25 20 15 10 - 5 Every Every Never 3 months 4-12 months Every 13-24 months Every 25-26 months Asia EU US
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  • 21. The social staircase Strategy Identify, find & observe target market Presence Turn visitors into fans How? Conversation Update content daily
  • 22. The current favorite platform for museums to interact with their audience
  • 23. Social site That is all about discovery Best for Users are: 32% male 68% female
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  • 25. Social sharing site That has 1 billion Users worldwide Best for Users share 1 billion Active users Communicating with consumers 2.5 billion Pieces of content daily
  • 26. Most followed brand is Posting pics Consumers relate to
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  • 28. Brand is what people think of you. Branding is the process of managing your brand Branding is the process of managing & creating your brand’s impressions Be the leading brand in your field -European Academic Art! -Classical Realism! -Orientalism! -Romanticism!
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