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SAP Screen Personas 3.0 Oct 2014

Peter Spielvogel
Peter SpielvogelProduct Marketing Executive at SAP; Author of "42 Rules for B2B Social Media Marketing" um SAP

SAP Screen Personas allows companies to improve user productivity by personalizing their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. You can measure the success of your SAP Screen Personas deployment by: • Less time to complete transactions • Fewer keystrokes to complete transactions • Lower error rate by using simpler screens Learn more at www.sapscreenpersonas.com

SAP Screen Personas 3.0 Oct 2014

Peter Spielvogel
Peter SpielvogelProduct Marketing Executive at SAP; Author of "42 Rules for B2B Social Media Marketing" um SAP

SAP Screen Personas allows companies to improve user productivity by personalizing their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. You can measure the success of your SAP Screen Personas deployment by: • Less time to complete transactions • Fewer keystrokes to complete transactions • Lower error rate by using simpler screens Learn more at www.sapscreenpersonas.com

SAP Screen Personas 3.0 Oct 2014

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SAP Screen Personas 
Productivity through Personalization 
Public 
October 2014
Productivity through Personalization 
Example: VA03 + map enhancement for “ship to” address 
Before 
1 2 3 4 5 
7 screens 
18 clicks 
2 mins 
1 screen 
1 click 
3 secs 
After 
6 7 
1 
© 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 2
Intuitive Screens Enhance Usability 
 
functionality performance user 
experience 
© 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 3
We built SAP Screen Personas to address your needs 
Simplify my 
screens 
Streamline my 
business 
processes 
Reduce the 
training 
requirements 
for my users 
Help me run 
my business 
better 
Personalize my 
screens by role 
Make data entry 
faster and 
easier 
© 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 4
SAP Screen Personas improves user productivity 
Productivity Training 
Time 
Adoption 
Clicks More Simple Screen Elements 
© 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 5
Modernize SAP without disruption 
© 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 6

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SAP Screen Personas 3.0 Oct 2014

  • 1. SAP Screen Personas Productivity through Personalization Public October 2014
  • 2. Productivity through Personalization Example: VA03 + map enhancement for “ship to” address Before 1 2 3 4 5 7 screens 18 clicks 2 mins 1 screen 1 click 3 secs After 6 7 1 © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 2
  • 3. Intuitive Screens Enhance Usability  functionality performance user experience © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 3
  • 4. We built SAP Screen Personas to address your needs Simplify my screens Streamline my business processes Reduce the training requirements for my users Help me run my business better Personalize my screens by role Make data entry faster and easier © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 4
  • 5. SAP Screen Personas improves user productivity Productivity Training Time Adoption Clicks More Simple Screen Elements © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 5
  • 6. Modernize SAP without disruption © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 6
  • 7. Elevator Pitch SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 7
  • 9. University empowers maintenance workers Customer Need Simplify SAP usage for maintenance workers, reduce training needs Project Results Deployed dashboard that provides 1-click access to all day-to-day functions Automated tasks to simplify processes © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 9
  • 10. The “SAP Screen Personas Bubble” = main cockpit © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 10
  • 11. Before: IW33 Service Order – information spread out © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 11
  • 12. After: IW33 Service Order – 1 screen with everything on it © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 12
  • 13. Freescale streamlines access to HR info Customer Need Reduce time to access employee data in HR system Project Results TM Consolidated information from 17 locations to 1 screen Reduced time to see complete employee record from 3 minutes to 6 seconds © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 13
  • 14. Before: HR transaction: 19 screens for full employee view © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 14
  • 15. After: SAP Screen Personas consolidates PA30 into 1 screen 1 2 3 4 5 18 19 7 6 8 10 11 12-17 9 © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 15
  • 16. Freescale business success 19 Screens of information now on single screen 5-6 Seconds to render, compared to 3-4 minutes Weeks for complete deployment 6 170 People currently using HR flavor 1 Happy Senior VP Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666 © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 16
  • 17. Aerospace company goes live in one month with Personas Customer Need Simple IT help desk without custom programming Project Results Started and finished Personas project in 1 month Delighted 1000 users with simple, intuitive screens © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 17
  • 18. Intuitive “app” feel minimizes employee training © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 18
  • 19. Building screens is a small part of the overall process 1 week Mapping business processes 3 days Building Screens 2.5 weeks Testing, Documentation, User Training © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 19
  • 20. Seeing is believing Live Demo © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 20
  • 21. Run Simple with SAP Screen Personas
  • 22. Run Simple with SAP Screen Personas 3.0 S i m p l i f y Decision Making Business Processes SAP Usage © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 22
  • 23. Run Simple with SAP Screen Personas 3.0 Simplify Decision Making  Increase usage of SAP as system of record so real-time information can drive decisions  Accelerate adoption through a more intuitive user interaction  Make SAP more user-friendly by eliminating need to memorize transactions codes Simplify SAP Usage  Standardize on one consistent user experience/ theme for all SAP transactions  Reduce training requirements with intuitive interfaces and navigation  Embed training content into screens, including video tutorials, notes, and roll-over help Simplify Business Processes  Streamline business process into fewer screens  Consolidate multiple transactions, screens, or tabs into one simple screen  Automate repetitive actions or navigation into a single keystroke © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 23
  • 24. SAP Screen Personas simplifies the user experience Simple Design Simple Operation Simple Installation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 24
  • 25. One UX, entry point for all SAP applications design This screen was built using SAP Screen Personas  Use SAP Screen Personas to modify any Dynpro screen into the Fiori design  Launch SAP Screen Personas transactions from the browser, Fiori Launchpad, NWBC, or SAP Portal © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 25
  • 26. Intuitive Suite on SAP HANA experience design Simplify any of the 10,000+ SAP GUI transactions  Use SAP Screen Personas to simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 26
  • 27. Simple path to cloud  Remove SAP GUI dependency (no client install on desktop systems) design Browser-based access to any SAP GUI transaction © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 27
  • 28. Help your employees do their jobs better Improve user productivity 50 -200% User • Number of users • % time spent on data entry • Per user annual salary • Improvement range: 50-200% productivity operation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 28
  • 29. Simplify how people interact with SAP Improve adoption of business processes 20 -70% Number of • Number of duplicate processes • How many can you retire? • Annual maintenance cost • Improvement range: 20-70% Systems operation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 29
  • 30. Make your people feel smarter Decrease training costs 40 -60% Training • Number of users • % trained annually • Training cost per user • Improvement range: 40-60% Cost operation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 30
  • 31. Reduce rework to make everyone happier Increase Data Quality 10 -30% Data • Number of data entry errors annually • Average cost to correct each error • Improvement range: 10-30% Quality operation © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 31
  • 32. Simple installation INSTALL add-on APPLY enablement • Non-disruptive to IT landscape • No additional servers required note install ASSIGN preconfigured roles to Users © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 32
  • 34. SAP Screen Personas is part of a broader UX improvement process Identify Processes Simplify Processes Analyze Data Requirements Build Screens Automate Where Appropriate © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 34
  • 35. The right team ensures a successful project with SAP Screen Personas Business Process Expert SAP Screen Personas Expert Design Expert © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 35
  • 36. SAP Screen Personas 3.0 Highlights
  • 37. Introducing SAP Screen Personas 3.0 (now in ramp-up) Built into SAP GUI for HTML  Instant access to personalization through the Web GUI  Full HTML5 editing  No Silverlight dependency JavaScript-based scripting engine  Record keystrokes and playback  Full looping, nested IF, etc. Simplified architecture  Pushes more functionality to the back-end to improve performance  Easy install with zero client footprint © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 37
  • 38. SAP Screen Personas 3.0 architecture Personalization built into SAP GUI for HTML (Web GUI) © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 38
  • 39. Themes set the look and feel for all screens at one time © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 39
  • 40. Edit mode lets you modify individual screens © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 40
  • 41. Visual enhancements improve usability © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 41
  • 42. Merge information from different tabs onto a single screen © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 42
  • 43. Scripting improves user productivity © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 43
  • 44. Administrative settings give you complete control © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 44
  • 45. Migrate existing SAP Screen Personas 2.0 flavors into 3.0 © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 45
  • 47. SAP Screen Personas: productivity through personalization Works on SAP GUI (Dynpro Screens) (Windows or Mac desktop, Win 8 tablet) Requires Business Suite (ECC 6) Kernel 7.21 or higher (version 2.0) Kernel 7.42 or higher (version 3.0 ramp-up) Not Now Web Dynpro applications, CRM, SRM, iPad, iPhone, Android © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 47
  • 48. More information about SAP Screen Personas Product Page www.sapscreenpersonas.com Getting Started resource page scn.sap.com/docs/DOC-54574 Run Simple with SAP Screen Personas 3.0 scn.sap.com/community/gui/blog/2014/09/3 0/run-simple-with-sap-screen-personas SAP UX on SAP.com www.sap.com/solution/ux-user-experience/ software/overview.html © 2014 SAP SE or an SAP affiliate company. All rights reserved. Public 48
  • 49. Thank you © 2014 SAP AG or an SAP affiliate company. All rights reserved. www.sapscreenpersonas.com